The assessment process should be reviewed through self-reflection and data collection methods (these methods were covered in the TAEDEL402A chapter). It is a wise idea to gather feedback data from the following stakeholders;
• fellow assessors
• clients/employers
• management personnel
• coaches/mentors
• industry experts
Feedback questions (RECAP)
Question to ask your stakeholders include;
• Did the program achieve the learning objectives?
• What part of the program worked well?
• What aspect of the program didn’t work?
• Were there sufficient resources (time, materials)?
• Did the learner’s employer find the program effective?
• What areas need improvement?
Self-reflection method (RECAP)
The self-evaluation process should include:
• asking questions about your own delivery ability, knowledge and skill levels
• asking how the relationship could be improved
• reviewing your own performance against ‘best practice’
• reviewing feedback from your learner and identifying areas for improvement
Each assessment review must be documented according to the RTO’s reporting and recording policies. Typically this information is recorded in an Assessment Process Review document (see sample on the following page).
Here, your responses should be reflective and they should explain why you agree or disagree with certain aspects of the assessment process. This in turn will help to improve your assessment practices.
SAMPLE: Assessment Process Review Unit of competency:
(code and title) CUASOU303 Repair and maintain audio equipment Trainer name: Marcia Hines
Review items Comments Suggested improvements
What went well and why?
• Started on time
• No WHS issues
• Guidance was clear and understood by the candidate
Place a clock in the room during the written questions for the student to keep track of the time
Was the assessment plan followed correctly?
Yes, the plan was quite clear and
each step was performed on time E-mail the student prior to the day the steps/ timing of the assessment
Did the assessment plan cover all required aspects?
Yes, all competency standards were covered and assessed through the assessment tools
Email the student a copy of the assessment plan
Were all organisational, legal and ethical considerations addressed?
Yes, all care was taken to make all parties aware of legal and ethical policies
Contact the workplace employer and request a copy of the company’s policy and procedures manual
Were the learners adequately briefed, supported and guided?
Yes, the student was briefed 2 weeks prior to the assessment date about the assessment process, evidence requirements and due dates.
Verbal guidance and direct modelling was used to guide the student through the assessment process and tools.
Email the student a copy of the assessment instrument and any instructions.
Before commencing any assessments, reiterate the requirements to the student.
Did the learners understand what was expected from them?
Yes. The assessor elicited key details back from the candidate to ascertain understanding
Ask the learner to repeat what was discussed to ensure they understand their role
Did the assessment activity meet the unit requirements?
The activity both met the
requirements of the unit through questioning and practical skills application
Validate the assessment tools every 6 months to ensure they remain current
Were the rules of evidence applied? The student will need to list each rule of evidence here and explain how they were applied
Validate the assessment tools every 6 months to ensure they remain current Create a portfolio check list for the candidate
Were the principles of assessment applied?
The student will need to list each principle of assessment here and explain how they were applied
Validate the assessment tools every 6 months to ensure they remain current
Did you make any reasonable adjustments?
Had to delay the Role Play activity as the candidate was late coming back from the break. An extra 10 minutes was permitted.
Have students set an alarm on their phone 2 minutes before the
recommencement time
As the assessor, did you feel confident and comfortable with the assessment tools?
Yes, the assessment instrument contained clear instructions for the student and the assessor guide contained benchmark responses to guide the evidence gathering process.
Organise to have a
hard/electronic copy of the assessor guide and
assessments
Were the assessment tools appropriate to the unit?
The tools were both mapped
against the unit criteria Validate the assessment tools every 6 months to ensure they remain current
Did you provide clear and constructive feedback to the learners?
Yes. Feedback was given verbally after the assessment and later via email
Feedback notes could also be reviewed during the next validation and moderation meeting
Did you inform relevant parties of the assessment decision? Who are they?
Yes, the student, employer and the RTO’s administration department
Ensure the assessment results are emailed to the admin team immediately for processing
Did you record and report the assessment documents against organisational
requirements? How so?
Yes. The completed assessment tools were saved to the student’s file at the RTO.
Documents were checked for details, dates and signatures then forwarded on to the RTO’s administration team for data-entry.
Have a copy of the RTO policy and procedures on hand if unsure of the reporting and recording procedures.
Additional Comments:
Overall the assessment went well and requirements were identified and documented. The assessment tools should be validated every 6 months to ensure the RTO is still meeting industry requirements.
Date of review: 05/04/15