D)
Introduction
This module provides a high-level list of tasks that you must complete to upgrade an S8300B Server running Communication Manager from a pre-2.1 release to a 5.x release on an S8300C/
S8300D Server in either primary controller or local survivable processor (LSP) mode.
To complete these tasks, you will need the following additional documents:
● Installing and Upgrading the Avaya S8300 Server, 555-234-100.
● Installing and Upgrading the Avaya G700 Media Gateway, 03-603333.
● To obtain this document, go to http://support.avaya.com. Click S8300 > Installations, Migrations, Upgrades & Configurations and then select the document. This document contains detailed procedures for most of the tasks in this upgrade scenario.
● Administering Avaya Aura™ Communication Manager, 03-300509.
In this scenario, an S8300B that is configured as either a primary controller or an LSP and is running Communication Manager 2.0 or later release is replaced by an S8300C or S8300D running Communication Manager Release 5.2.
For more information, see Server Migration Paths in Chapter 1 of the book Migrating Avaya Servers and Media Gateways, 03-300412.
Pre-requisites
Perform the tasks in this section before going to the customer site.
Task Steps/Comments
1. Obtain pre-upgrade service pack, if necessary.
If you are upgrading software from certain releases of Communication Manager, you may need to obtain a pre-upgrade service pack (see Table 2: R5.x Upgrade requirements depending on pre-upgrade releaseon page 59
2. Obtain a replacement S8300C/S8300D Server, if needed.
If you are upgrading an S8300B to software release 5.x, you can replace the S8300B with an S8300C/S8300D Server.
3. Create/update license and authentication files on the RFA web site.
If the S8300 is in LSP mode, and the primary controller that will support the LSP is being migrated to Communication Manager 5.x, you need to create an updated license file for the primary controller.
4. Obtain post-upgrade
service pack file. Go to http://support.avaya.com and click Downloads to obtain the service pack file available for the Communication Manager release to which you are upgrading. (For example, release 5.x.) Download it and take it to the site.
After you remaster the drive, the remastering program looks for the Communication Manager software files on the DVD/CD-ROM drive.
Pre-upgrade service pack requirements
The upgrade may require a pre-upgrade service pack, depending on the release of
Communication Manager from which you are upgrading. Table 2 describes when a service pack is required.
Table 2: R5.x Upgrade requirements depending on pre-upgrade release Software Release
No pre-upgrade service pack required. You need to back up only translation files. Once the hard drive is remastered and the new software is installed on the S8300B, you must reconfigure the server as if it were a new installation using the Avaya Installation Wizard.
Release 1.2.x, 1.3.0.
R011x.02.0.110.4 R011x.03.526.6
You must apply a pre-upgrade service pack to the system files before backing up the system and translations files using Linux Migration Backup/Restore (LMBR). Once the hard drive is
remastered and the new software is installed on the S8300B, you can restore all the files using View/Restore Data1.
1. The LMBR backup contains backup sets for the translations, OS and system files.
Release 1.3.1.x R011x.03.1.531.0 R011x.03.1.5xx.x R011x.03.2.536.1
No pre-upgrade service pack required. Back up the system and translations files using Linux Migration Backup/Restore (LMBR).
Once the hard drive is remastered and the new software is installed on the S8300B, you can restore all the files using View/
Restore Data.
Release 2.x R012x.00.0.219.0 R012x.01.x.xxx.x
No pre-upgrade service pack is required for the Linux backup.
However, a different pre-upgrade service pack for a 2.x to 3.1 upgrade is required. Back up the system and translations files using Backup Now2. Once the hard drive is remastered and the new software is installed on the S8300B, you can restore the files using View/Restore Data.
2. The Data backup contains backup sets for the translations, OS and system files, security files, and AUDIX data, if any
Tasks checklist
Perform the tasks in this section at the customer site.
Task Steps/Comments
Go to the standard documentation
Use:
- Installing and Upgrading the Avaya S8300 Server, 555-234-100.
- Installing and Upgrading the Avaya G700 Media Gateway, 03-603333.
To upgrade the S8300, you complete selected tasks from Chapter 12. You need to complete only some of the tasks in these chapters. The specific tasks are identified by chapter in the left-hand column. The subtasks to perform or skip are listed in the right-hand column.
It is important to note where the task is performed. Most of the tasks are done on a server
— on the S8300, or on the primary controller for the S8300 (if the S8300 is configured as an LSP). The headings below indicate on which of these devices the task is performed.
On the S8300 (ICC or LSP) 1. Create a super-user login.
See Creating a super-user login, if one does not exist (releases earlier than Release 5.x) in Chapter 12.
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2. If CMM (formerly known as IA770) is in use (ICC mode), get CMM data and stop CMM.
See Getting IA770 (AUDIX)
Backup according to the release from which you are upgrading. See Table 2. For the first backup, you will not restore these data sets. It is important to have them in case it is necessary to revert to the original configuration.
4. Record configuration information.
See Recording configuration information in Chapter 12.
If you have not already done so, in the Record Configuration Information task, record all of the configuration information, regardless of the release from which you are upgrading.
You will re-enter some of this information after the upgrade.
5. Replace the S8300B with the S8300C/S8300D.
See Replacing the S8300B with the S8300C Server in Chapter 12.
● Shut down the S8300B.
● Remove the S8300B from the gateway. (If the gateway is a G700, the LED panel must be removed together with the S8300B.)
● Reinsert the LED panel.
● Install the S8300C/S8300D.
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6. Remaster the hard drive and
● Remaster hard drive and install upgrade software
● ICC Mode: To use CMM (formerly known as IA770), select yes on Run AUDIX Installation screen service pack updates, if any in Chapter 12.
8. Set time, date, and time zone.
See Setting the time, date, and time zone in Chapter 12.
ICC Mode: The time zone of the new ICC must be set, and all LSPs under the ICC’s control must be set to the new ICC’s time zone.
LSP Mode: The time of the LSP must be set to the same time zone as its primary controller, even if the LSP is physically located in a different time zone.
9. Restore all data to the server.
See Restoring all data in Chapter 12.
If you have not already done so, in the Record Configuration Information task, record all of the configuration information, regardless of the release from which you are upgrading.
You will re-enter some of this information after the upgrade.
10. Restore data backup.
See Restoring data backup in Chapter 12.
Select the restore procedure according to the release from which you upgraded.
● ICC Mode: Restore Translations and AUDIX files, if used.
● LSP Mode: Restore operating system and security files.
11. Reboot the server
See Rebooting the Server in Chapter 7.
A server reboot (Shutdown with/restart)
should be done. Use the Shutdown Server link on the System Management Interface (SMI).
Task Steps/Comments
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12. Install license file and authentication file.
See Installing updated license and authentication files in Chapter 12.
13. Create a super-user login, if necessary.
See Creating a super-user login, if necessary, for R5.0 or higher in Chapter 12.
14. Verify that the media gateway has registered with either the primary controller (LSP mode) or the S8300C/S8300D (ICC mode).
● Open a SAT session with either the primary controller (LSP mode) or the S8300C/S8300D (ICC mode) and enter list media-gateway.
Verify that the Registered field (Reg?) is set to y.
● Place a test call.
ICC mode: On LSPs of the S8300B (if any)
15. Reboot LSPs (if any). At the LSP’s SAT prompt, enter reset system 4.
16. Verify LSP translations date and time (if any).
To view the LSP’s translations date and time, enter list configuration software.
ICC mode: On the S8300B
17. Verify LSP status (if any). ● At the ICC’s SAT prompt, enter list survivable-processor.
The LSP name and IP address should be listed.
● The Translations Updated should match the translations date and time on the ICC.
To view the ICC’s translations date and time, enter list configuration software.
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18. If the LSPs (if any) translations have not synchronized with the ICC, invoke translation
synchronization.
● On the ICC’s SAT, enter the command save translation lsp.
● Ensure that the translation synchronization completed successfully.
Wait several minutes, then check the timestamp of the LSP’s translation files with the SAT command list
survivable-processor on the ICC.
LSP mode: On the S8300B’s primary controller 19. Verify S8300C/S8300D LSP
status (if any).
● At the primary controller’s SAT prompt, enter list survivable-processor.
The S8300C/S8300D LSP name and IP address should be listed.
● The Translations Updated should match the translations date and time on the primary controller. To view the primary controller’s translations date and time, enter list configuration software.
20. If the S8300C/S8300D LSP’s translations have not
synchronized with the primary controller, invoke translation synchronization.
● On the primary controller’s SAT, enter the command, save translation lsp.
● Ensure that the translation synchronization completed successfully.
Wait several minutes, then check the timestamp of the LSP’s translation files with the SAT command list
survivable-processor on the primary controller.
21. Install G700 Media Gateway firmware.
See Installing new firmware on the G700 Media Gateway
22. Set Rapid Spanning Tree See Setting rapid spanning tree on the network in Chapter 12.
23. Install firmware on other G700 Media Gateways.
See Installing new firmware on other G700 media gateways in Chapter 12.
Post-upgrade tasks 24. Implement any additional
design changes to voice and/
or voice messaging networks.
25. Re-register the S8300C/
S8300D (LSP mode only) with the Avaya servicing center.
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