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The S uppor t Factor

In document Surface Well Head (Page 98-101)

F M C S u r f a c e W e l l h e a d ’s w o r l d w i d e , w o r l d - c l a s s s e r v i c e re s o u rc e m a x i m i z e s s a f e t y, p e r f o r m a n c e a n d re t u r n o n i n v e s t m e n t . Realizing the maximum return on your investment is a function of up-front costs, system performance and system cycle costs – all of which are linked to the quality of both the equipment and the service provided by your wellhead equipment vendor. ➤ Support for a single well or a full-field service demands performance on a par with the performance of FMC Surface Wellhead’s products and systems. ➤ Driven by your objectives of (1) operating safely, (2) maximizing well profits, (3) extending wellhead equipment life and (4) tracking and utilizing wellhead assets, FMC Surface Wellhead has developed a service resource second to none in HSE-driven safety practices, reliability, and performance. Moreover, our service technicians are deployed where you need them; in maintenance centers strategically located throughout the globe.

A F T E R M A R K E T S E R V I C E S

O U R U N I Q U E R E C R U I T I N G P R O C E S S .

While most of the industry tends to recruit service technicians from experi-enced rig crews, we have followed a different path by recruiting directly from vocational schools and the military services. Technician candidates recruited from these two major sources of talent are already comfortable with formal training courses, have a disciplined approach to following procedures and have great attitudes: they are proud of their company, their skills and their commitment to safety and enjoy helping customers by providing superior service.

O U R R I G O R O U S T R A I N I N G P R O G R A M .

Before joining our service team as a full-fledged FMC wellhead technician, every recruit must complete a comprehensive 26-week training program. The curricu-lum includes classroom study in drilling technology and FMC Surface Wellhead products, hands-on lab and field instruc-tion, as well as a rotation through many functional areas of the business. Above all, our service trainees have the FMC Surface Wellhead safety culture ingrained into every aspect of their thinking, planning and job performance. Before graduating, each apprentice must pass a written competency examination.

S A F E T Y F I R S T, R E L I A B I L I T Y. When you call for an FMC Surface Wellhead techni-cian, you know you’re getting someone technically competent and thoroughly experienced, trained and schooled in safety and reliability, including on-time performance. Our specialists are also skilled at resolving issues on location, which can translate into major cost savings. They perform in compliance with local regulations and FMC Surface Wellhead’s safety practices. At the con-clusion of the job, the technician gener-ates a status report that also includes Internet links to digital photos, equipment schematics and maintenance schedules.

F M C S u r f a c e We l l h e a d S e r v i c e Te c h n i c i a n s . W e are confident that our global service resource is simply tops in the industry. The remarkable FMC Surface Wellhead safety record (as measured one of the lowest incident rates in the industry) and retention rate supports our conviction. Given the methodical care with which FMC Surface Wellhead recruits, trains and supports our service resources, it’s no accident that our technicians are the best in the business.

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G a t e V a l v e L u b r i c a t i o n S e r v i c e s Regular lubrication and maintenance of gate valves can substantially prolong the life of your wellhead system. An ongoing program of valve lubrication is simply good business, as it can reduce the frequency and cost of repairs and well shutdowns. Our technicians flush treating fluids, lubricate bearings and fill the valve body with grease for a single well (for instance, after the equipment has been exposed to corrosive chemicals) or on a routine basis as part of a total field lubrication program.

On your valve lubrication maintenance calls, our highly trained and experienced technicians follow a strict schedule of procedures step-by-step to assure thoroughness and uniform service throughout the life cycle of the equipment. They are also guided by detailed reports (including photographs and schematics) that document the size, working pressure, serial numbers and manufacture of each piece of equipment on each wellhead.

F M C S urfa ce

We l l h e ad Se rv ice s

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A f t e r m a r k e t S e r v i c e

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R e p a i r a n d A s s e t M a n a g e m e n t The useful life of your surface wellhead components often exceeds the life of your wells. Managing and utilizing these assets throughout their life cycle can yield significant savings by reducing or eliminating the need to purchase new equipment.

FMC Surface Wellhead technicians help you extend the life of your wellhead equipment in two ways: (1) by a regular schedule of maintenance and prompt repairs for all the components of your wellhead and keeping them in top working order, or

you in the active management of the life cycles of your wellhead equipment inventories. With FMC Surface Wellhead’s “cradle to grave” information management system, you can track every wellhead asset from invoice to repair history to the asset’s life and whereabouts after it is removed from the wellsite and placed in customer property (CP) or on to a new wellsite to sell or scrap. With our asset-tracking system, you can track and manage every component of every installed wellhead system or CP inventory on your laptop from anywhere in the world.

P r e - W o r k o v e r I n s p e c t i o n

S e r v i c e A well workover is no time to discover problems with the wellhead. Your FMC Surface Wellhead technicians can help prevent costly workover rig and crew downtime by identifying and documenting the installed equipment and verifying the proper functioning of all wellhead components before the rig arrives. This inspection includes tests for pressure leaks, valve inspection to assure proper functioning, prepping the bolts for fast and easy removal and any necessary repairs. Our technicians also provide test results and documentation for each wellhead as the units are scheduled for workover or moving.

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In document Surface Well Head (Page 98-101)