VIGIL Server DVRs can be configured to send alarms to VIGIL Client connections. The IP address of the client computer must be entered in the VIGIL Server settings before it is able to receive alarms. Please refer to the VIGIL Server User’s Guide for details. When VIGIL Client receives an alarm, the Server Alarms window is displayed. The Server Alarms window provides a listing of alarm events and allows quick playback of alarm footage. To open the Server Alarms window, select Alarms from the menu of the main window toolbar.
Note: The Server Alarms window will automatically appear as a response to an alarm event if you have Automatically Display Inbound Alarms From Server enabled in the Alarms tab of the settings window.
Note: The TCP/IP port used by VIGIL Client to receive Server Alarms is 22830.
The Server Alarms window displays a list of alarms received by VIGIL Server DVRs.
Alarms are listed in a tabular form with the site name and IP Address, type of alarm, camera number, alarm number, and the start and end date/time of the alarm. New alarms that have not yet been acknowledged are shown in red. Acknowledged alarms are displayed in yellow.
Search Alarms Search for cleared alarms.
Acknowledge Acknowledges the selected alarm and changes its highlighted color to yellow.
Acknowledge All Acknowledges all visible alarms and changes their highlighted color to yellow.
Clear Clears the selected alarm from the Alarms window.
Clear All Clears all alarms from the Alarms window.
Suppress Opens the Suppressed Alarm window where alarms can be suppressed so that no new notifications from the suppressed alarm will display until the alarm suppression expires or is deleted.
Live Loads live video footage of the camera that corresponds to the selected alarm in the Live Viewer.
Playback Plays back the video footage for the selected alarm. The playback footage will begin at the alarm Start Time and end at the alarm End Time.
In the alarm right-click menu all of the above features are available as well as the Export Image feature. Once an alarm thumbnail has been opened the Export Image feature will become available. When selected, the Select Destination window displays where the user can choose an export destination to save a copy of the thumbnail image.
10.1 Preview Alarms
Click on the thumbnail icon in the Preview column to show a thumbnail snapshot image of the alarm event.
Click on the expanded thumbnail to minimize it.
To view an alarm thumbnail, the server from which the alarm was received must be connected.
Click on the disconnected icon to automatically connect to the server.
The greyscale thumbnail icon represents a thumbnail that has not yet been viewed. Click on the icon to view the thumbnail.
The colour thumbnail icon represents a thumbnail that has been viewed, but has been minimized.
Click on the icon to open the thumbnail.
The greyscale thumbnail icon with a yellow exclamation point represents a thumbnail display attempt where no thumbnail was currently available. For example, if the minute of video footage was still in process of being written on the DVR system. Click on the thumbnail again after a moment to retry the thumbnail display request.
The alarm thumbnail snapshot displays the first frame of the alarm footage.
10.2 Suppress Alarms
While an alarm is suppressed, no new notifications from the suppressed alarm will display until the alarm suppression expires or is deleted. While the alarm is suppressed, the Suppressed Alarms title bar flashes as a reminder that there are suppressed alarms.
Right-click on an alarm received from a VIGIL Server system and select Suppress to open the Suppressed Alarm configuration window. Click the Suppressed Alarms title bar to expand or collapse the Suppressed Alarms window. In this window, suppressed alarms can be added, edited, or deleted.
10.3 Search Alarms
Click to open the Search Alarms window where a variety of criteria can be used to search for an alarm event.
Click Search to search for all alarm events on the system. The results can be narrowed down with the following options.
From/To Check the From and/or To box and enter the time range to search for alarm events.
Site Select the Site to search alarms from.
Alarm Type Check this box and select an alarm type to search for from the drop-down menu.
Alarm Check this box and enter an alarm number to search for.
Camera Number Check this box and enter a camera number to search for.
Reset Resets the search criteria to default.
Search Searches for alarm events that match the search criteria.
Live Loads the live video feed of the camera that corresponds to the selected alarm in the Live Viewer.
Playback Plays back the video footage for the selected alarm. The playback footage will begin at the alarm Start Time and end at the alarm End Time.
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