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SET-UP OF SEPA MIGRATION IN THE NETHERLANDS

Stakeholders represented through umbrella in national migration Programme meshes with umbrella’s migration activities

Providers Users Software

suppliers

Supporting parties National Forum on

SEPA Migration (NFS)

Umbrellas

Individual parties

High-level consultations

Task Force SEPA Netherlands (TFSN)

Programme Agency

Dependency diagram

The diagram below provides a summary overview of the various dependencies in the SEPA migration process.

ANNEX ANNEX 1

Product and channel specification

Regulation

Communications

Client support

Software made SEPA-proof

Product and channel range

Processing capacity

Interbank processing Client support User migration

Migrating user 1

Migrating user 2

Migrating user N

Preparations user 1

Preparations user 2

Preparations user N

Key:

Providers

Software suppliers Users

Timelines for completion of basic product range and other infrastructure

ANNEX 2

Users

Early movers (wholesale and small-business SCT users, wholesale and Small-business SDD billers, consumers)

Mass migration of Wholesale SCT users

Mass migration of small-business SCT users

Mass migration of Wholesale SDD users

Mass migration of small-business SDD users

Consumers

Typical product range

Internet-based SEPA credit transfer (private & B2B) SEPA direct debit

Batch delivery of B2B payment and direct debit instructions

Reporting for B2B market

Internet-based SEPA credit transfer (B2B) Batch delivery of B2B payment instructions Reporting for B2B market

Internet-based SEPA credit transfer (B2B) SEPA standing order

Batch delivery of B2B payment instructions Reporting for B2B market

Internet-based SEPA credit transfer (B2B) SEPA direct debit

Batch delivery of B2B payment and direct debit instructions

Reporting for B2B market

Internet-based SEPA credit transfer (B2B) SEPA standing order

SEPA direct debit

Batch delivery of B2B payment and direct debit instructions

Reporting for B2B market

Internet-based SEPA credit transfer (private) SEPA standing order

Paper-based SEPA credit transfer

Basic product range and supporting infrastructure ready by:

Prior to the mass migration of the various user groups

1 October 2012

1 March 2013

1 January 2013

1 July 2013

1 July 2013

SEPA direct debit timelines

ANNEX 3

Standard SEPA direct debit Invoicee has the right of refund Invoicee provides mandate to biller

Debit bank receives orders no later than two business days before the processing date (five days in the case of one-off or recurring mandates)

Debit bank is not obliged to check the mandate No new mandates are required

B2B SEPA direct debit Invoicee has no right of refund

Invoicee provides mandate to both biller and its bank Debit bank receives orders no later than one business day before processing.

Debit bank is obliged to check the mandate Debit bank is obliged to verify the account type Mandates must be renewed

a. Last date on which the debtor must be advised by the biller of the coming transaction, unless agreed otherwise between debtor and biller + earliest possible date on which the credit bank can offer the transaction to the debit bank.

b. Last possible date on which the credit bank can offer the transaction to the debit bank in the case of a one-time transaction or the first of a series of recurrent transactions.

c. Last possible date on which the credit bank can offer the transaction to the debit bank in the case of a second and subsequent transaction in a series of recurrent transactions.

d. Last day on which the debtor can revoke the direct debit order.

e. Day on which the SEPA direct debit is processed at the debit bank.

f. Last possible date for the debit bank to reverse the transaction on its own initiative.

g. Last possible date for the debtor to order the transaction to be reversed.

h. Last date on which a request to rectify an incorrect transaction (no valid mandate) can be submitted by the debit bank to the biller’s bank.

i. A mandate that has not been used for 36 months becomes invalid and may no longer be used by the biller.

a. Last date on which the debtor must be advised by the biller of the coming transaction, unless agreed otherwise between debtor and biller + earliest possible date on which the credit bank can offer the transaction to the debit bank.

d. Last possible date on which the credit bank must offer the transaction to the debit bank.

Last day on which the debtor can revoke the direct debit order.

e. Day on which the SEPA direct debit is processed at the debit bank.

f. Last possible date for the debit bank to reverse the transaction.

h. Last date on which a request to rectify an incorrect transaction (no valid mandate) can be submitted by the debit bank to the biller’s bank.

Timelines for ordinary SEPA direct debit (D is the day on which the payment transaction is executed)

Timelines for B2B SEPA direct debit (D is the day on which the payment transaction is executed)

List of abbreviations

BBAN Basic Bank Account Number (basic bank account number that can only be used for domestic transactions)

BIC Bank Identifier Code (code that identifies a payment service provider, such as a bank;

the elements of this code are determined by ISO) CG-Raad Council for Chronically Ill and Handicapped People

DNB De Nederlandsche Bank

IBAN International Bank Account Number

(the elements of this number are determined by ISO) ISO International Organisation for Standardization ISO 20022 XML

standard standard for the file formats for the exchange of payments as determined by ISO MOB National Forum on the Payment System

MT940 reporting file format (accountability) NBA Dutch Professional Association of Auditors NFS National Forum on SEPA migration NVB Dutch Bankers’ Association

SDD SEPA Direct Debit

SCT SEPA Credit Transfer SEPA Single Euro Payments Area

(the area within which the market for euro payments is being integrated) SPPS SEPA Platform for the Public Sector

TFSN Task Force SEPA Netherlands (the technical consultative body of the NFS) VNG Association of Netherlands Municipalities

WTB Working Group on Availability and Accessibility

ZBO Autonomous Administrative Authority (Zelfstandig bestuursorgaan)

ANNEX 4

List of organisations participating in the NFS ANBO seniors’ interests organisation

Betaalvereniging Nederland (Payment system stakeholders’ platform) Seniors’ umbrella Centrale Samenwerkende Ouderenorganisaties

Council for Chronically Ill and Disabled People (Chronisch Zieken en Gehandicapten Raad) Consumentenbond consumers association

Currence

De Nederlandsche Bank

Retailers’ umbrella Detailhandel Nederland Equens

Payment System Users’ platform (Gebruikersplatform Betalingsverkeer) ICT~Office

Hospitality umbrella (Koninklijke Horeca Nederland) Ministry of Economc Affairs, Agriculture and Innovation Ministry of Finance

MKB-Nederland (SME umbrella)

Dutch auditors’ professional organisation (Nederlandse Beroepsorganisatie van Accountants) Nederlandse Thuiswinkel Organisatie

Dutch Bankers’ Association (Nederlandse Vereniging van Banken) Dutch pensions federation (Pensioenfederatie – Dutch pension umbrella) Dutch Insurers’ Association (Verbond van Verzekeraars)

Association of Dutch Municipalities

Netherlands Petroleum Industry Association Viziris

VNO-NCW (Dutch employers’ umbrella)

The NFS is supported by the SEPA Programme Agency. The Programme Agency can be reached via email at [email protected] or by telephone at +31(0)20 - 524 25 52.

ANNEX 5

The Dutch National Forum on SEPA migration (NFS) is guiding the switch to IBAN. Banks, businesses, consumers, government agencies, software suppliers and other organisations are represented within the NFS.

The NFS has its offices at de Nederlandsche Bank (Dutch Central Bank). For more information about the forthcoming changes for businesses and consumers, please visit www.overopIBAN.nl. Take it into account.

The NFS is supported by the SEPA Programme Agency. The Programme Agency can be reached via email at [email protected] or by telephone at +31(0)20 - 524 25 52.

De Nederlandsche Bank Westeinde 1

Postbus 98

1000 AB Amsterdam

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