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SharePoint Components Supported for Backup

DocAve Platform Backup and Restore supports backup of the following SharePoint 2010 components:

 All SharePoint databases – The configuration database, Central Administration content database, content databases, State Service database, Application Registry Service Database, Shared Service Application Database, Session State Service database, Usage and Health Service database, and Help Search database are supported. These databases are backed up by the SQL Member Agent using Platform Backup. The VSS method does not support the backup of data on the FAT 32 formatted disks and backup of the content database in the cluster shared volume. The VSS method supports the backup of databases whose location is in UNC path formatted as follows: \\IP or

servername\sharename\directory\filename on the Windows Server 2012 (or later) using SMB 3.0 (or later), however, the database files in the UNC path whose format is \\IP or servername\C$\directory\filename are not supported for backup.

*Note: To ensure data integrity, when you add more data files (.mdf/.ndf) and log files (.ldf) to a backed-up database, Platform Backup and Restore runs a full backup, regardless of whether an Incremental or Differential was selected.

*Note: The databases that have a Restoring status are not supported for being backed up.

 Database master key – When backing up the database, only the database master key encrypted by the service master key will be backed up with the database.

 SharePoint search index – This includes the Server Search index. The search index files are backed up on Index Member Agent.

 SharePoint components and settings – This includes Web applications, InfoPath Forms Services, State Service, Microsoft SharePoint Foundation Sandboxed Code Service, Microsoft SharePoint Server Diagnostics Service, Application Registry Service, Shared Service Applications, Shared Service Proxies, Global Search Settings, and Managed Metadata Service.

*Note: When you are backing up service applications, the platform incremental backup job will not back up the service applications using any database in the Simple recovery mode. DocAve recommends that you perform the full backup job on the service

applications using database in Simple recovery mode, or make sure all of the databases used by the service application are in the Full recovery mode if you want to perform the incremental backup.

*Note: To successfully back up the SQL Server Reporting Services for SQL Server 2008 R2, the Agents included in the Agent group for performing the backup job must be the servers where the SQL Server Reporting Services feature is configured or the servers that have the same SQL Server Reporting Services add-in version as the SQL Server Reporting Services feature installed on another server. .

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 SharePoint solutions – This includes any SharePoint customizations deployed to SharePoint in the form of solutions. These solutions and their deployment statuses are backed up.

 Nintex databases – This includes Nintex workflow configuration database, content database, and solutions.

 NewsGator 1.2 and 2.5 – This includes NewsGator Social Platform Services (including corresponding databases), NewsGator Social Platform Services Proxy, and solutions.

*Note: Social Sites (NewsGator) 1.2 and 2.5 for SharePoint 2010 are supported by DocAve 6 Service Pack 1 and later

 KnowledgeLake – This includes KnowledgeLake Imaging Data, KnowledgeLake Service Application, KnowledgeLake Proxy, and solutions.

 SharePoint front-end resources – The front-end Member Agent backs up the IIS settings (both metadata and files), SharePoint site definitions, SharePoint hive files, Global Assembly Cache files, custom features, and extra file system folders.

 FAST Search Server Farms – FAST Search Server Farms backup is supported.

*Note: Some components have multiple related sub-components that must be backed-up together. For example, the service application must be backed up with its connection type in order to perform a successful restore of these components.

DocAve Platform Backup and Restore supports backup of the following SharePoint 2013 components:

 All SharePoint databases – The configuration database, Central Administration content database, content databases, State Service database, Shared Service Application Database, Session State Service database, and Usage and Health Service database are supported. These databases are backed up by the SQL Member Agent using Platform Backup. VSS method does not support to back up data on the FAT 32 formatted disks and the backup of the content database in the cluster shared volume. VSS method supports the backup of the database whose database location is in UNC path whose format is \\IP or servername\sharename\directory\filename on the Windows Server 2012 (or later) using SMB 3.0 (or later), however, the database files in the UNC path whose format is \\IP or servername\C$\directory\filename are not supported for backup.

*Note: To ensure data integrity, when you add more data files (.mdf/.ndf) and log files (.ldf) to a backed-up database, Platform Backup and Restore runs a full backup, regardless of whether an Incremental or Differential was selected or not.

*Note: The databases that have a Restoring status are not supported for being backed up.

 Database master key – When backing up the database, only the database master key encrypted by the service master key will be backed up with the database.

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DocAve 6: Platform Backup and Restore

 SharePoint search index – This includes the Server Search index. The search index files are backed up on Index Member Agent.

 SharePoint components and settings – This includes Web applications, InfoPath Forms Services, State Service, SharePoint Apps and AppData, Shared Service Applications, Shared Service Proxies, Global Search Settings, and Managed Metadata Service.

 SharePoint solutions – This includes any SharePoint customizations deployed to SharePoint in the form of solutions. These solutions and their deployment statuses are backed up.

 Nintex databases – This includes Nintex workflow configuration database, content database, and solutions.

 NewsGator 4.0 – This includes the Enrich Service, News Stream Service, Social Platform Service, and Video Steam Service (including corresponding databases), proxies, and solutions.

*Note: Social Sites (NewsGator) 4.0 for SharePoint 2013 is supported from DocAve 6 SP4 and later.

 SharePoint front-end resources – The front-end Member Agent backs up the IIS settings (both metadata and files), SharePoint site definitions, SharePoint hive files, Global Assembly Cache files, custom features, and extra file system folders.

*Note: To back up and restore the Office 2013 Web Apps Server using DocAve Platform Backup and Restore, you must perform a Platform Backup job to back up the whole farm with VM by adding the VM of the Web Apps Server in the backup list.

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