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6. Summary and Next Steps

6.3 Next Steps

The analyses documented in this report, as well as other analyses being completed concurrently, will inform the consideration of best practice options for the Water Efficiency Master Plan Update, documented in Technical Memo #4. Technical Memo #4 – Best Practices Report will include the following:

 Research best practices and program options;

 Estimate potential program costs;

 Establish evaluation criteria; and,

 Evaluate options and recommend short list program options

Included will be an assessment of demand management measures in the CII sector against a variety of sector relevant criteria (e.g. is the payback period less than 2 years?).

Results from all background reports will inform the development of a draft Water Efficiency Master Plan Update Report for consideration by stakeholders and the Region, with the final plan to be completed in early 2014.

Technical Memo #2 – Region of Waterloo WEMP Update 36

APPENDIX A: CII SECTOR MPAC CODES

The 99 Municipal Property Assessment Codes (MPAC) are included in the table below. MPAC codes referred to specifically in this report are highlighted with bold lettering.

105 Vacant commercial land (1) Commercial

109 Large land holdings, greater than 1000 acres Institutional

110 Vacant residential/recreational land on water (1) Institutional

111 Island under single ownership (1) Institutional

221 Farm with a residence and having a commercial/industrial operation Commercial

222 Farm with a winery Commercial

223 Grain/seed and feed operation Commercial

228 Farm with gravel pit Commercial

229 Farm with campground/mobile home park Commercial

232 Large scale greenhouse operation Commercial

233 large scale swine operation Commercial

234 Large scale poultry operation Commercial

236 Farm with oil/gas well(s) Commercial

363 Housekeeping cottages - no American plan Institutional

364 Housekeeping cottages - less than 50% American plan Institutional 391 Seasonal/recreational dwelling(s) - first tier on water Institutional 392 Seasonal/recreational dwelling(s) - second tier on water Institutional 395 Seasonal/recreational dwelling(s) - not located on water Institutional 400 Small office building, generally single tenant or owner-occupied under 7, 500 sq ft Commercial 401

Small Medical/dental building, generally single tenant or owner-occupied under 7,

500 sq ft Commercial

402 Large office building, generally multi-tenanted, over 7, 500 sq ft Commercial

403 Large medical/dental building, generally multi-tenanted over 7, 500 sq ft Commercial

405 Office use converted from house Commercial

406 Retail use converted from house Commercial

407 Retail Lumber yard Commercial

408 Freestanding Beer Store or LCBO - not associated with power or shopping centre Commercial 409 Retail - one storey, generally over 10, 000 sq ft Commercial

410 Retail - one storey, generally under 10, 000 sq ft Commercial

411 Restaurant – conventional Commercial

412 Restaurant - fast food Commercial

413 Restaurant -conventional, national chain Commercial

414 Restaurant -fast food, national chain Commercial

415 Cinema/movie house/drive-in Commercial

416 Concert hall/live theatre Institutional

417 Entertainment complex - with a large cinema as anchor tenant Institutional 419 Automotive service centre, Highway 400 series highways Commercial 420 Automotive fuel station with or without service facilities Commercial 421 Specialty automotive shop/auto repair/collision service/car or truck wash Commercial

422 Auto dealership Commercial

423 Auto dealership - independent dealer or used vehicles Commercial 425 Neighbourhood shopping centre with more than two stores attached and under one Commercial

Technical Memo #2 – Region of Waterloo WEMP Update 37 ownership, with anchor - generally less than 150, 000 sq ft

426

Small box shopping centre less than 100, 000 sq ft. Minimum three box stores with

one anchor (large grocery or discount store) Commercial

427

Big box shopping/power centre, greater than 100, 000 sq ft with two or more main anchors, such as discount or grocery stores, with a collection of box or

strip stores and in a commercial concentration concept Commercial

428 Regional shopping centre Commercial

429 Community shopping centre Commercial

430

Neighbourhood shopping centre, including more than two stores attached and

under one ownership Commercial

431 Department store Commercial

432

Banks and similar financial institutions, including credit unions - typically single -

tenanted, generally less than 7,500 sq ft Commercial

433

Banks and similar financial institutions, including credit unions - typically multi -

tenanted, generally greater than 7,500 sq ft Commercial

434 Free standing supermarket Commercial

435 Large retail building centre - generally greater than 30,000 sq ft Commercial 436 Free-standing large retail store, national chain - generally greater than 30,000 sq ft Commercial

438 Neighbourhood shopping centre with offices above Commercial

441 Tavern/public house/small hotel Commercial

444 Full service hotel Commercial

445 Limited service hotel Commercial

447 Condominium Hotel Unit Commercial

450 Motel Commercial

451 Seasonal motel Institutional

460 Resort hotel Institutional

461 Resort Lodge Commercial

462 Country inns & small inns Institutional

463 Fishing/hunting lodges/resorts Commercial

465 Child and community oriented camp/resorts Institutional

472

Retail or office with residential unit (s) above or behind -greater than 10, 000 sq ft gross building area (GBA), street or onsite parking, with seven or more apartments,

older downtown core Commercial

473 Retail with more than one non-retail use Commercial

475 Commercial condominium Commercial

477

Retail with office (s) - less than 10, 000 sq ft gross building area (GBA) with offices

above Commercial

478

Retail with office (s) - greater than 10, 000 sq ft gross building area (GBA) with

offices above Commercial

486 Campground Institutional

492

Marina - Located on water front - defined as a commercial facility for the

maintenance, storage, service and/or sale of watercraft Institutional 493

Marina - Not located on waterfront - defined as a commercial facility for the

maintenance, storage, service and/or sale of watercraft Commercial

545 Major Distribution centre Commercial

599 Go transit station/rail yard Commercial

705 Funeral home Commercial

713 Casino Commercial

716 Racetrack - horse, with slot facility Commercial

717 Race track - horse, without slot facility Commercial

Technical Memo #2 – Region of Waterloo WEMP Update 38

734 Banquet hall Commercial

Industrial

501 Mines, - inactive, including properties where closure plans invoked Industrial

505 Sawmill/lumber mill Industrial

506 Forest products - including value added plywood/veneer plants Industrial

510 Heavy manufacturing (non-automotive) Industrial

511 Pulp and Paper mill Industrial

512 Cement/asphalt manufacturing plant Industrial

513 Steel Mill Industrial

514 Automotive assembly plant Industrial

515 Shipyard/drydock Industrial

516 Automotive parts production plant Industrial

517 Specialty steel production (mini mills) Industrial

518 Smelter/ore processing Industrial

519 Foundry Industrial

520

Standard industrial properties not specifically identified by other Industrial

Property Codes Industrial

521 Distillery/brewery Industrial

522 Grain elevators - Great Lakes waterway Industrial

523 Grain handling - primary elevators (including feedmills) Industrial 525 Process elevators - flour mills, oilseed crushing, malt houses Industrial

527 Abattoir/slaughter house/rendering plants Industrial

528 Food processing plant Industrial 529 Freezer plant/cold storage Industrial

530 Warehousing Industrial

531 Mini-warehousing Industrial

532 Dry Cleaning Plant Industrial

540 Other industrial (all other types not specifically defined) Industrial

541 Printing Plant Industrial

544 Truck Terminal Industrial

550 Petro-chemical plant Industrial

551 Oil refinery Industrial

552 Tank farm Industrial

553 Bulk oil/fuel distribution terminal Industrial

555 OPG hydraulic generating station Industrial

556 OPG nuclear generating station Industrial

557 OPG fossil generating station Industrial

558 Hydro One transformer station Industrial

559 MEU generating station Industrial

560 MEU transformer station Industrial

563 Private hydraulic generating station Industrial

564 Private nuclear generating station Industrial

565 Private generating station (fossil fuel and Cogen) Industrial

566 Private transformer station Industrial

575 Industrial condominium Industrial

580 Industrial mall Industrial

Technical Memo #2 – Region of Waterloo WEMP Update 39

591 Sewage treatment/waste pumping/waste disposal Industrial

592 Dump/transfer station/incineration plant/landfill Industrial

593 Gravel pit, quarry, sand pit Industrial

595 Heat or steam plant Industrial

Institutional Sector

365 Group home as defined in clause 240 (1) of the Municipal Act 236(1)(a) Institutional

535 Research and development facilities Institutional

601 Post secondary education - university, community college, etc. Institutional

602

Multiple occupancy education institutional residence located on or off campus (e.g.

dormitories) Apartments or fraternity/sorority houses not included Institutional

605 School (elementary or secondary, including private) Institutional

608 Day care Institutional

610

Other educational institutions (e.g. schools for blind, deaf, special education and

training) Institutional

611 Other institutional residences (e.g. convents) Institutional

621 Hospitals, private and public Institutional

623 Continuum of Care seniors facility Institutional

624 Retirement/nursing home (combined) Institutional

625 Nursing home Institutional

626 Old age/retirement home Institutional

627 Other health care facilities Institutional

630 Federal penitentiary or correctional facility Institutional

631 Provincial correctional facility Institutional

632 Other correctional facility Institutional

700 Place of worship - with a clergy residence Institutional

701 Place of worship - without a clergy residence Institutional

710 Recreational sport club - non-commercial (excludes golf clubs and ski resorts) Institutional

711 Bowling alley Institutional

715 Race track – auto Institutional

720 Commercial sport complex Institutional 721 Non -commercial sports complex Institutional

722 Professional sports complex Institutional

725 Amusement park Institutional

726 Amusement park -large/regional Institutional

730 Museum and/or art gallery Institutional

731 Library and literary institutions Institutional

735 Assembly hall, community hall Institutional

736 Clubs, private and fraternal Institutional

737 Federal airport Commercial

738 Provincial airport Commercial

739 Local government airport Commercial

740 Airport Leasehold Commercial

741 Airport Authority Commercial

742 Public transportation - easements and rights Commercial

744 Private airport/hanger Commercial

Technical Memo #2 – Region of Waterloo WEMP Update 40

746 Subway station Commercial

748 Transit garage Commercial

749 Public transportation - other Commercial

750

Scientific, pharmaceutical medical research facility (structures predominantly other

than office) Institutional

761 Armoury Institutional

762 Military education facility Institutional

805 Post Office or depot Commercial

806 Postal mechanical sorting facility Commercial

810 Fire Hall Institutional

812 Ambulance Base Institutional

815 Police Station Institutional

822

Government - agricultural research facility - predominantly non-farm property

(office building, laboratories) Commercial

826 Government - special educational facility Institutional

832 Government - historical site or monument Institutional

840 Port authority - port activities Institutional

Technical Memo #2 – Region of Waterloo WEMP Update 41

APPENDIX B: CII SECTOR REPRESENTATIVES INTERVIEW QUESTIONS

Preamble

My name is XX, and we have been contracted by the Region of Waterloo to get a better understanding of water use and water conservation in the commercial, institutional and industrial sectors. The information collected from these interviews will inform the development of support programs and strategies to help companies/institutions such as yours become even more water efficient in day-to-day operations. **Your name and company/institution will not be identified in any reports summarizing the information we collect. All responses will be treated as confidential.

I’d like to take about 20 minutes of your time to chat about water use and conservation in your company/institution. Is this a good time to chat about these issues? [Will need to have done some research/calls on who the best person is for interview]

Background

1. Please describe briefly the main service or output of your company/institution (what does your company or institution do?)

2. Which activities or features in your day-to-day operations are currently responsible for the majority of your company’s/institution’s water use? (e.g., can probe for things such as machine cooling, rinsing product, clothes washing, shower facilities, toilets, irrigation etc.)

Existing Practices in Water Efficiency

3. Has your company/institution previously engaged in activities to reduce the amount of water you use in your operations or services? (Probe for activities in water cooling, reduction in wastewater, toilet replacements, etc. )

If yes:

 What activities have you engaged in? (note which are past, which are current).

 What motivated you to engage in those activities?

 How do you feel about these activities in terms of their success and ease of carrying them out?

 What challenges did/has your company/institution experienced in trying to reduce water use through these activities?

If no: what are the main reasons why you haven’t engaged in any activities to reduce water use to date?

4. How are decisions regarding reducing water use made in your company/institution? Probing questions:

 Is there a dedicated staff person such as an environmental manager?

 Are there any environmental policies that support water conservation?

 Is the person responsible for paying the water bill separate from the person responsible for making decisions about water use?

Technical Memo #2 – Region of Waterloo WEMP Update 42 5. Has your company/institution participated in any Region of Waterloo water efficiency programs

(e.g. Water Efficiency Technology (W.E.T.) program) or received any support or assistance from the Region in the area of water efficiency?

If yes:

 Which programs and in what capacity?

 Do you feel participating in that program has helped your company/institution?

 What other assistance/support has the Region provided (e.g. provision of materials, reports, etc.)?

If no:

 Are you aware of any programs offered by the Region or others that help companies such as yours reduce water use? Which ones?

Barriers & Opportunities

6. Which of your day-to-day operations do you feel show the greatest potential for improving water efficiency in your company/organization? How? (could probe for particular approaches here such as gray-water reuse systems, water-energy nexus, outside irrigation use etc.)

7. In which of your day-to-day operations do you feel it would be unlikely that you could reduce water use? Why?

8. What do you think currently limits companies in your sector in Waterloo from engaging in activities that further improve water efficiency?

Future Programs/Support

9. What is your ideal payback period for any investments you make in water efficiency for your company/institution?

10. How can the Region of Waterloo better support companies/institutions such as yours in reducing or making further reductions in water use? (e.g. programs, rebates or incentives, information on

equipment, benchmarks, best practices). Closing

11. Do you have anything else you would like to add about water efficiency at your company/ institution or in the Region of Waterloo general?

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