Chapter Six: Discussion
6.5 Study Limitations and Future Research
The final sample collected for this study was relatively small. This means
that the results are not overly generalizable to the broader public and it is difficult
to get significant results. Only 90 individuals completed the survey in full, thus
many of my results were only marginally significant with some approaching
significance. It is possible that the low response rate was due to the online nature
of the study as online surveys require motivation from participants, thus it is
difficult to receive large numbers (Bryman and Bell, 2007). With a larger sample,
it is possible that the evidence in support of the hypotheses can be strengthened,
thus future research should aim to increase the current sample size to ensure the
results from this study are applicable.
Ethnicity was one demographic not examined in this study, despite results
suggesting that cultural factors such as New Zealand’s “Tall Poppy Syndrome” and East Asia’s face-saving orientation may influence possible income stereotype lift. Prior research has also shown that ethnicity can influence stereotype threat, as
certain groups are targeted by the poor stereotype more than others (see Spencer et
al., 1999; O’Brien and Hummert, 2006; Steele, 2010). Future research should examine any effects cultural variables have on income stereotype threat and
109
differences. It is possible that New Zealanders aim to reject income stereotype lift
in order to blend in, thus research should aim to compare a New Zealand sample
to an East Asian example to examine the effects of “Tall Poppy Syndrome” and face-saving orientation more closely.
Future research should also examine a wider range of participants in terms
of age groups and occupation. The present sample consisted of two very distinct
groups, these being students and full-time workers. By only having seven
respondents indicate they were completely unemployed, this may restrict
responses in the poor condition. Sampling people who society actually considers
to be poor i.e. unemployed with low to no income, would be greatly beneficial in
studying the effects of stereotype threat in future research. It is these individuals
who are likely to have experienced it on a daily basis in a real market
environment, thus future samples should aim to group participants based on their
actual incomes.
The respondents that did participate are limited due to the survey being
only accessible online. Making the survey available only online limits the kind of
respondents to those with easy computer access (Bryman and Bell, 2007). Future
research should examine ways to record responses of those who may not have
ready access to the internet. This is important as those without a steady income
may find it difficult to find and access a computer with an internet connection,
therefore this important social group is excluded from the study. Future research
should also examine family size. Previous studies have examined the ways in
which family size i.e. how many children are being taken care of, can affect retail
spending and the types of brands chosen for purchase (Wiepking et al., 2012;
110
of family size on shopping behaviours while under negative income stereotype
threat as it is possible that family size may directly influence one’s susceptibility to the threat and thus have a negative impact on their retail spending.
Unlike previous studies, the present research did not measure pre-existing
attitudes towards the rich and poor (See Alston and Dean, 1972; Chafel, 1997;
Bullock, 1999). Future research could require participants to indicate their beliefs
regarding poverty and wealth stereotypes and examine whether these beliefs have
any effect on how they perceive the other shopper. It is possible that there would
be a difference in income stereotype threat/lift activation depending if the
participant actually believes in the stereotype.
Despite offering only one small incentive, there is the risk that the study
attracted a certain kind of participant. According to Bryman and Bell (2007), not
everybody is equally responsive to the prospect of a small reward, thus the
participants who did complete the survey are likely to be individuals who are
easily targeted by the promise of a prize. This limits the sample as those who are
not swayed by an incentive are likely to have ignored participation invitations. It
is also important to consider the ethical nature of pairing incentives with people
who are not currently in a stable financial position. If future research is to focus
on a larger sample of low-income earners, incentives should be either eliminated
or be non-monetary in nature in order to eliminate any risk of participants relying
on these incentives.
Most of the mediators in this study focussed on situational feelings such as
self-esteem, embarrassment and self-worth. None of these mediators proved to be
overly significant in facilitating the effects of stereotype threat. Testing these
111
these feelings accurately due to their self-report nature. Steele (2010) suggests it is
difficult to gauge internal states as people are limited in reporting on them.
Requiring individuals to self-report is difficult as people often cannot fully
comprehend how they are feeling, nor separate one feeling from another (Aronson
et al., 1999). It is also likely that some participants did not wish to answer how
they were feeling as some internal states are not considered socially acceptable or
desired. From previous research, it is possible to accurately measure an increase in
anxiety levels through the monitoring of an individual’s heartbeat and blood pressure (Steele, 2010). Future research may expand on the current laboratory
experiment to include these scientific tests and gauge a more accurate
understanding of the changes in a participant’s internal state.
While lab experiments were the most appropriate choice for this particular
study, it is possible that future research may examine individuals in a more natural
environment through field experiments. Field experiments are higher in external
validity, thus their results can be considered more generalizable (Bryman and
Bell. 2007). Future research should examine participants in existing, well-known
retail environments that are known for their differences in affordability and target
markets. This can ensure that those experiencing negative income stereotype
threat do so in an environment where they normally would and their behaviour
can be examined without any sensitisation to the real nature of the study. While
field experiments are more difficult for the researcher to control, it is likely that
the situation will feel more ‘real’ to the participants and thus feelings and
behaviours that are displayed during their shop can be considered more accurate.
112
environment, unlike a lab experiment and thus the data collected can provide a
deeper insight into the phenomenon.
Finally, a change in the way participants are presented with the
experimental manipulations could bring a change in results. In the present study,
participants were presented with implicit manipulations. They were not explicitly
told they were rich or poor in comparison to the other shopper or that the
behaviour of the shop assistant was in any way related to their financial situation.
It has been shown that implicit and explicit manipulations of similar conditions
can yield vastly different results (Ivanic et al., 2011), thus future research should
examine the impact of explicit manipulations on participant responses.