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Candidates can explain, describe or discuss systems acquisition and development life-cycle phases and tasks

Main topic coverage Subject matter

Approaches Waterfall, spiral, interactive, prototyping Effect of new development techniques and

management theories on formal systems development life-cycle

Acquisition/development phases

Investigation and feasibility study Requirements analysis and initial design Detailed design specification/documentation Systems installation/implementation Maintenance

Standards, methods and controls

Documentation requirements

Main risks and reasons for failure of systems projects: e.g., economic, technical, operational, behavioral

Candidates can explain, describe or discuss investigation and feasibility studies Main topic coverage Subject matter

Investigation Analysis of existing systems; business process integration; business process re-engineering Scope of proposed systems and information needs, technology options

Nature and size of business Feasibility study Cost/benefit analysis

Statement of application requirements Feasibility analysis

Candidates can explain, describe or discuss requirements analysis and initial design

Main topic coverage Subject matter

User requirements elicitation

Processing modes

User interface: screen, report, form layouts Data bases/files/records

Integration with existing applications and systems Volume, scalability, extensibility requirements Systems analysis/design

tools and techniques

Structured analysis and design methodologies Questionnaires, interviews, document analysis, observation

Data flow diagrams; entity-relationship modeling, etc. Decision tables and decision trees

Computer Aided Software Engineering (CASE) tools Unified Modeling Language (UML)

Object methods Process design, data

organization, software requirements

Application architecture Technical architecture

Infrastructure requirements: facilities, hardware, network

Control requirements Availability, security/privacy, integrity, maintainability

Candidates can explain, describe or discuss systems design, selection, acquisition and development

Main topic coverage Subject matter

Infrastructure and software services

Selection of hardware, facilities, networks Selection of software packages

INT E RN ATI O NAL E DUC A T IO N PRACT ICE ST ATE M ENTS

Candidates can explain, describe or discuss systems design, selection, acquisition and development

Main topic coverage Subject matter

Selection of vendor/supplier/service providers Service level agreements

Escrow agreements

Contracting/leasing/licensing considerations

Software development Application development environment (programming languages/compilers, etc.)

Programming aids: Structured, event driven, object- oriented approaches

Systems design User interface: screen and report design

Data base/file design; systems and data base integration Audit trail; transaction flows

Interfaces

Systems and network transaction load requirements Computerized and user controls

Acceptance testing approach Documentation Statement of technical requirements

User and operations manuals

Candidates can explain, describe or discuss systems implementation Main topic coverage Subject matter

Systems implementation plan

Change management requirements User training

User acceptance Systems roll-out Data conversion

Candidates can explain, describe or discuss systems implementation Main topic coverage Subject matter

Risk management

Operation and recovery procedures Documentation

Install/deploy systems Install/deploy components: infrastructure, software User/operator procedures and controls

Recruit/train personnel Acceptance testing Acceptance testing approach:

• Identify resources required

• Develop high level testing scenarios

• Relate to functional and technical/architectural requirements

Tools and support: • Automated test tools • Test environment • Support

Test scripts and related data

Quality assurance/pre-implementation review Systems

conversion/changeover

Data transformation requirements Automated/manual

Operational considerations (pilot, parallel running and going live)

Timing consideration Tests

Risk management Resources required:

INT E RN ATI O NAL E DUC A T IO N PRACT ICE ST ATE M ENTS

Candidates can explain, describe or discuss systems implementation Main topic coverage Subject matter

• Conversion environment • Support

Tests to ensure data is complete, accurate and authorized Post-implementation

review

Meets business requirements

Impact on users, management and staff

Project schedule and resources (financial and people) consumed

Benefits realized

Opportunities for improvement

Candidates can explain, describe or discuss systems maintenance and program changes

Main topic coverage Subject matter

Maintenance standards Infrastructure Software Personnel competences Information architecture Business processes Version management Implementation controls Authorization controls

Documentation standards and controls Migration planning

Change controls Custody; change authorization Emergency change controls Testing and quality assurance

Candidates can explain, describe or discuss project management, project planning, project control methods and standards

Main topic coverage Subject matter

Initiate the project Project sponsorship and funding Stakeholders

Terms of reference

Apply project management tools and techniques Plan the project Scope, objectives and deliverables

Strategy to achieve objectives and deliverables Project schedule, including sequence of tasks and milestones

Resources and budgets

Quality standards that will be used to evaluate the project

Communication needs of all project stakeholders Goods and/or services that will be required to complete the project

Risk management approach on the project

Project management risk Business risk

Execute the project plan Ensure:

• Goods and services are selected and contracted, as required

• Quality standards are understood • Staff are properly trained and managed • Defined communication strategy

Control the project Control and coordinate changes across the project Manage the project budget

INT E RN ATI O NAL E DUC A T IO N PRACT ICE ST ATE M ENTS

Candidates can explain, describe or discuss project management, project planning, project control methods and standards

Main topic coverage Subject matter

methods to rectify any problems noted

Report project performance and revised schedule, as necessary

Ensure effective risk management Monitor risk mitigation

Identify new risks and change plan accordingly Issue identification, escalation and resolution process Complete the project Stakeholder communication and sign-off

Open items

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