Table 11 Resolved DeskSite Issues
Reference Number
Description
NT-30040 E-mails cannot be imported by dragging from Outlook to DeskSite.
NT-30239 When the user drags a document to the desktop, DeskSite does not record history actions.
NT-30458 When performing CTRL + drag of a document from DeskSite into New Mail message, the title of the document does not apply the "Use Description for Mail" setting.
E-mail Management for DeskSite / FileSite / Outlook Issues
NT-30915 When "NRLFileFormat" is configured with the value of "1(2)_3" forDocument(number)_Description, DeskSite writes the NRL as docnum_version(database).
NOTE: As shown in the WorkSite Desktop Client Customization Guide, for the NRLFileFormat to work correctly, you must set the following Registry Key. HKEY_CURRENT_USER\Software\Interwoven\WorkSite\8.0\Common\ Advanced Options
Create a STRING value: Name: Use Description for Mail Value: N
NT-31085 CTRL + drag of a document from DeskSite to new e-mail message in Outlook results in the error message: “Cannot find this file. Verify the path and file name are correct.”
NT-31320 For customers in a non-mattercentric environment who also use author-based security templates, when saving confidential documents, it was possible for users unintentionally to always apply the author-based template instead of choosing whether or not to inherit existing security settings.
Table 11 Resolved DeskSite Issues
Reference Number
Description
Table 12 Resolved E-mail Management for DeskSite / FileSite / Outlook Issues
Reference Number
Description
NT-28294 Outlook intermittently hangs when sending e-mails.
NT-28714 The user is unable to uncheck the File Messages As Private checkbox on the properties of a Filing Folder.
NT-29065 With Auto-Profiling of e-mails disabled, filing an e-mail as Private using the E-mail Management Toolbar changes the default security to Private but does not remove the ACL.
NT-29170 The Send and File dialog hangs when filing an e-mail to a public subfolder to which the user has Full or Read/Write Access, when the subfolder has uninherit permissions from its parent unchecked and the parent workspace has a default security level of Private.
NT-30161 Opening an e-mail from the Inbox and moving it to WorkSite using the Outlook Move option can cause Outlook to terminate abnormally when E-mail
Management for Outlook is installed.
NT-30738 Inbox Filer does not file e-mails with a Luggage Tag arriving in your Inbox when they also contain additional text in brackets in the subject line.
NT-30819 When filing an e-mail using the E-mail Management Toolbar within the Message Window, if the focus of the main Outlook window is changed to a WorkSite folder, the user will receive an error message: "WorkSite already contains the messages you selected."
NT-30900 When the user replies to an e-mail with a Luggage Tag, the reply is filed with Public security even if WorkSite security is set to Private.
NT-30901 Blackberry and Windows Mobile device users are prompted to link hidden system folders to WorkSite.
NT-30944 When viewing or creating a new link for a WorkSite folder that the user does not have an explicit security entry for, the system generates an error message: "%USER% does not have write access to %FOLDER%...." The issue is resolved in WorkSite Clients 9.0 Update 2, as long as the delegate has proper access to the mail file.
NOTE: Despite the error message, if the user continues with the link, the items file successfully.
NT-31052 When dragging multiple e-mails to WorkSite folder, you get prompted to fill in profile information (type).
NT-31055 Suggested Filing Locations dialog appears offset and above the E-mail Management toolbar when an Outlook ribbon is expanded or collapsed. NT-31084 Mailbox owner is the author when the filing is done by a delegate.
NT-31086 It is possible for a new message to be filed even though the File To checkbox is not checked.
NT-31110 E-mails imported using the "Save Attachments" button on the E-mail Toolbar, are missing the To, From, Sent, and Received dates.
NT-31112 Send and File suggested filing locations are blank when sending a new message, after which Outlook can terminate abnormally.
NT-31115 The “Loading” message appears in the Outlook message grid view when selecting an Outlook folder after changing the view to display Filing Status. NT-31162 With E-mail Management installed, in the Outlook Search dialog the cursor
jumps to different fields.
NT-31193 If the Numlock key is on, the hyphen/dash character on the number pad does not work in the E-mail Management Toolbar suggested Location field.
Table 12 Resolved E-mail Management for DeskSite / FileSite / Outlook Issues
Reference Number
Description
NT-31194 The E-mail Management Toolbar Suggested Location dialog remains on the screen and continues to pop up when clicking on e-mails in the Inbox with Outlook 2010.
NT-31398 When the user expands the Search results drop-down in the E-mail
Management Toolbar, the Escape Key does not work to cancel out of this action. NT-31399 When the user hits the spacebar inside the E-mail Management For DeskSite
toolbar, the default e-mail folder is selected automatically instead of entering a space in the field as expected.
NT-31403 When performing a search for a workspace in the E-mail Management Toolbar, the cursor disappears and the Backspace key does not work.
NT-31457 If E-mail Management is present, Outlook hangs and is unresponsive on initial launch while caching stubs from Quest's Archive Manager.
NT-31458 Unchecking the E-mail Management Add-In in Outlook 2010 can cause Outlook to terminate abnormally or minimize, and requires the user to resize the screen to open it.
NT-31602 In certain circumstances, the Inbox Filer will not file an e-mail that contains multiple Luggage Tags in the Subject Line.
NT-31991 When an open e-mail in the Inbox has another e-mail as an attachment, the Save Attachments Option on the E-mail Management Toolbar within the e-mail does not display the attachment. However, the Save Attachments Option on the E-mail Management Toolbar in Outlook does work correctly.
NT-31999 In Office 2003, when the user adds a folder to Outlook's My Favorites pane, the icon does not appear. (It works correctly in Office 2007 and Office 2010.