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Topic: Maintenance Contract 1 Creating a Maintenance Contract

In document PLM330_Service Contracts.pdf (Page 124-132)

Logistics

Sales and Distribution

Sales

Contract

Change

Field Name or Data Type Values

Contract Your contract number

Enter

Field Name or Data Type Values

Material PR##2

Target quantity 1

Enter

Field Name or Data Type Values

Maintenance scope Maintenance

Wear and tear parts included Yes Back

Select the item and choose:

Extras

Technical objects

Field Name or Data Type Values

Equipment T-CSE1## Back

Save

2 Maintaining Service Products for Maintenance Plans Table

Logistics

Customer Service

Service Agreements

Environment

Sales and Distribution

Service Products for Maintenance Plans

Group 61 GrC 1 TLType A Save

3 Creating a Maintenance Plan for the Contract Item

Logistics

Customer Service

Service Agreements

Maintenance Planning

Maintenance Plans

Create

For Contract Item

Field Name or Data Type Values

Maint. plan cat. Service order with contract

Sales document Your contract number

Item 30

Planning plant 1200

Enter

Field Name or Data Type Values

Cycle/unit 3 MON

Scheduling parameters for maintenance plan

The contract start date is proposed as the cycle start.

Item object list

The equipment from the contract item is displayed in the object list.

Save

Number of maintenance plan: See system notification

Logistics

Customer Service

Service Agreements

Maintenance Planning

Scheduling for Maintenance Plans

Schedule

Field Name or Data Type Values

Maintenance plan Your maintenance plan

number Enter Start Continue Save Enter

Select the maintenance call and choose Display call object.

Unit: Service Contracts

Topic: Repair Contract

1 Creating a Repair Order with Reference to a Contract

Logistics → Customer Service → Service Processing → Order → Service Order → Create (General)

Field Name or Data Type Values

Order type SM01

Equipment T-CSE2## Enter

Field Name or Data Type Values

Short text Modem defective

Extras → Contract selection

Select the contract item with material PR##1 and then Choose.

Release Save

Unit: Service Contracts

Topic: Value Contract

1 Creating an Assortment Module

Logistics → Sales and Distribution → Master Data → Products → Value

contract - Assortment module → Create

Field Name or Data Type Values

Module WK## Enter

Field Name or Data Type Values

Description Service assortment, group ##

Material SM-REPHOUR SM-CONSHOUR Save

2 Creating a Value Contract

Logistics

Sales and Distribution

Sales

Contract

Create

Field Name or Data Type Values

Contract type WK1

Sales organization 1000

Distribution channel 14

Division 00 Enter

Field Name or Data Type Values

Sold-to party T-CSD##

Purchase order number WK##1

Valid to Today + 6 months

Target value 10000

Assortment module WK##

Enter

The value contract material WKM1 is proposed based on the Customizing setting for item category WKN.

3 Creating a Contract Release Order

Logistics

Sales and Distribution

Sales

Order

Create

Field Name or Data Type Values

Order type OR (standard order)

Sales organization 1000

Distribution channel 14

Division 00 Create with reference

Contract

Field Name or Data Type Values

Releasing partner T-CSD##

Contracts

Position the cursor on the line with the value contract and choose Copy.

Copy

Expand assort.

Field Name or Data Type Values

Order quantity 2

2 2 Back

Copy

Field Name or Data Type Values

Purchase order number A##1

The net value appears above and to the right.

Save

Number of contract release order: See system notification

Logistics

Sales and Distribution

Sales

Contract

Display

4 Releasing the Target Value Completely

Logistics

Sales and Distribution

Sales

Order

Create

Field Name or Data Type Values

Order type OR (standard order)

Sales organization 1000

Distribution channel 14

Division 00 Create with reference

Contract

Field Name or Data Type Values

Releasing partner T-CSD##

Contract partner authorized for release

Position the cursor on the line with the value contract and choose Copy.

Copy

Expand assortment module

Field Name or Data Type Values

Order quantity for(material

SM-CONSHOUR 80

Back Copy

Field Name or Data Type Values

Purchase order number A##2

Save

A warning appears that the target value has been exceeded.

Save

Number of contract release order: See system notification

Logistics

Sales and Distribution

Sales

Contract

Display

Field Name or Data Type Values

Contract Your value contract number

Enter

5 Creating a Value Contract with Material Reference

Logistics

Sales and Distribution

Sales

Contract

Create

Field Name or Data Type Values

Contract type WK2

Sales organization 1000

Distribution channel 14

Division 00 Enter

Field Name or Data Type Values

Sold-to party T-CSD##

Purchase order number WK##2

Material SM-REPHOUR

Target value 1000

Material SM-CONSHOUR

Target value 1000

Save

Number of value contract: See system notification

6 Creating a Contract Release Order

Logistics

Sales and Distribution

Sales

Order

Create

Field Name or Data Type Values

Order type OR (standard order)

Sales organization 1000

Distribution channel 14

Division 00 Create with reference

Field Name or Data Type Values

Purchase order number A##3

Order quantity (material SM- REPHOUR)

12 Order quantity (material SM-

CONSHOUR) 2

Save

A warning message appears stating that the target value has been exceeded.

Save

Number of contract release order: See system notification

Logistics

Sales and Distribution

Sales

Contract

Display

Field Name or Data Type Values

Contract Your value contract number

Enter

The value released for the first item is now greater than the target value. Select an item and choose Document flow.

SAP AG 1999

Overview and terms

In document PLM330_Service Contracts.pdf (Page 124-132)

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