FSMS allows you to track packages that have either been shipped on FSMS (by searching the Ship History Database) or packages shipped on any FedEx automation device or manual airbill as long as you have the tracking number for the package you want to track.
NOTE:
It is recommended that shippers processing large numbers of non-tracking transactions use the 403/503 transaction for tracking and not FSMS.
Below are the tracking options available in FSMS via the 043 Tracking transaction:
Tracking Type Available For Options
By Tracking Number Express/Ground You may track any package shipped by FedEx using this tracking method. No extra qualifiers (date range, etc.) are required for this method.
By Reference Express/Ground Track packages by reference information entered during the shipping transaction. This tracking method is limited to only those shipments in the FSMS Ship History Database, unless you enter a tracking number from another shipping source with the reference qualifier.
To limit the number of tracking Requests returned for a specific reference, you may enter a date range for this search.
In addition to tracking by Reference data, you may also add the following fields to your Track by Shipper Info Request to further narrow your search:
• Recipient Data • Scan Exception Type • Shipper Data
Note: If you enter a tracking number as part of this Request,
the tracking number always takes precedence over the Reference field. Therefore, if you enter a tracking number for a shipment that does not include the Reference data you Requested, the tracking scans for the tracking number are returned with no error message.
MPS Tracking International Express
This feature allows you to track FedEx International Express MPS shipments by the master tracking number. Tracking by the master tracking number returns tracking data for all the child tracking numbers associated with that master.
Tracking Type Available For Options
By Shipper
Information Express/Ground This feature allows you to search the FSMS Ship History Database for specific shipper information to track by without having to enter the shipment tracking number. For example, you submit a Tracking transaction requesting tracking information for the Shipper Contact Name = Bob Jones. Tracking numbers/scans for all shipments shipped by Bob Jones on the FSMS server are returned in the 104 Reply. You may search by:
• Company Name • Contact Name • Account Number
To limit the number of tracking Requests returned for specific shipper data, you may enter a date range for this search.
In addition to tracking by Shipper data, you may also add the following fields to your Track by Shipper Info Request to further narrow your search:
• Recipient Data • Scan Exception Type • Reference
Note: If you enter a tracking number as part of this Request,
the tracking number always takes precedence over the Shipper field. Therefore, if you enter a tracking number for a shipment that does not include the Shipper data you
requested, the tracking scans for the tracking number are returned with no error message.
Tracking Type Available For Options
By Recipient Express/Ground This feature allows you to search the FSMS Ship History Database for specific recipient information by which to track without having to enter the shipment tracking number. For example, you submit a Tracking transaction requesting tracking information for the Recipient Contact Name = Bob Jones. Tracking numbers/scans for all shipments shipped to Bob Jones on the FSMS server are returned in the 104 Reply. You may search by any recipient-related field that is part of the 020 transaction.
To limit the number of tracking Requests returned for
specific recipient information, you may enter a date range for this search.
In addition to tracking by Recipient data, you may also add the following fields to your Track by Recipient Info Request to further narrow your search:
• Shipper Data • Scan Exception Type • Reference
Note: If you enter a tracking number as part of this Request,
the tracking number always takes precedence over the Recipient field. Therefore, if you enter a tracking number for a shipment that does not include the Recipient data you requested, the tracking scans for the tracking number are returned with no error message.
By Exception Express/Ground This feature allows you to Request tracking information for a specific exception scan. For example, you want tracking scans returned for all packages shipped on February 24, 2005, with the exception scan of “03 – Incorrect Address.” When you submit the Tracking transaction with the Exception qualifier (03) and the date range of 02/24/05, all tracking scans for packages with an attempted delivery that failed because of an incorrect address are returned.
To limit the number of tracking Requests returned for a specific exception scan, you may enter a date range for this search.
In addition to tracking by Exception scan, you may also add the following fields to your Track by Exception Request to further narrow your search:
• Shipper Data • Recipient Data • Reference
Tracking Type Available For Options
By Door Tag Number Domestic
Express This option allows you to track by a FedEx Door Tag number. A Door Tag is left at the recipient’s shipping
address if the recipient is not there to receive the package. A Door Tag number is linked at FedEx with the package’s original tracking number. This tracking functionality allows you to track using only the Door Tag number without requiring the associated tracking number.
No additional search fields are required to track by Door Tag. Like the Track by Tracking Number option above, you may Request tracking scan information for any packages shipped by FedEx by entering a valid Door Tag number.