Trials of Improved Practices (TIPs), which constitute Phase 2 of formative research, often represent the key methodology for enabling planners to make a final
determination of feasible sub-behaviors, the barriers to their practice (excluding certain external barriers such as government policies), and meaningful motivations and benefits.
TIPs are designed to test recommendations formulated on the basis of the situational assessment and exploratory research. Their goal is to learn what is feasible in the specific context. TIPs allow planners to understand not only what sub-behaviors are acceptable and feasible but also those which are not (and therefore should not be promoted by the program). Their results also give a good general indication of the potential for success in increasing specific sub-behaviors. TIPs are normally the second phase of field work, because preliminary research is usually needed to gain enough knowledge to be able to design effective behavioral trials.
In TIPs small groups of participants (often 20 to 30) – representative of the primary participant groups – are asked to implement one or a few recommendations (relevant to them as individuals) for a few days or weeks (depending upon the behaviors). TIPs are often done in two visits, but more may be used depending on the information already known about current practices, whether sequential behaviors will be tested, the length of the trial period, and the skills and experience of the interviewers. A skilled and experienced interviewer may be able to both assess a family’s hygiene situation and practices and suggest appropriate new practices that address the
particular person or family’s needs in just one visit. However, a less skilled or experienced interviewer may need two visits to do the same thing – the first visit to gather information and observe practices, followed by consultation with a supervisor, who can help with the formulation of suggestions, and a second visit to propose and negotiate changes in practices. In either case, once the recommendations have been presented and negotiated, the interviewer and participant come to a precise agreement about what the participant will try. The interviewer then returns to the home to assess the outcome of the trial. (In some instances, the recommendations may also be discussed with other household members who may influence the participant’s ability or willingness to carry out the recommendations.) After that final visit, the
interviewer seeks to learn as much as possible about the participant’s experience in trying out the new practice(s).
A summary table can be created that shows the number of people who were asked to test a particular practice, the number who agreed to try each practice, those who actually tried, those who were able to carry out the practice “successfully,” and who intend to continue (see the summary chart at the end of this chapter). In addition, during the TIPs, researchers learn more about participant reactions to the practices – what they liked or disliked, what benefits they noted, what they found easy or
difficult, any changes they would make to the recommendations, and other aspects of the trial experience. The barriers and motivations to continue the new, modified practices can be used to inform the behavior-change strategy.
The following table presents an appropriate scheme for implementing trials of improved hygiene practices.
Initial Visit (Day 1)
Counseling Visit (Day 2)
(this may be combined with initial visit)
Follow-up Visit (Day 6-10)
• Background information through interview and observation
• Hygiene resources and practices o Handwashing o Disposal of feces o Water handling, storage, treatment and use • Feedback on practices • Recommendations and initial response • Negotiation and motivation
• Discussion with other influential people in family/institution (if needed)
• Agreement on specific practices to try
• Relevant changes since last visit (e.g., illness, new technology)
• Outcome and response to trial • Modifications
• Perceived benefits and difficulties
• Intention to continue new practice(s)
• How they would explain the practices and motivate others
Trials of new practices are like a pretest of actual behaviors before they go to the larger group. They give planners immediate feedback from participants who have just tried new behaviors, rather than simply relying on their recollections of past practices or reactions to hypothetical questions. Although the quality of counseling and
negotiation in TIPs may be higher than can be expected in the actual program, the trial results normally give planners a good (although not precise) idea of the
proportion of people who will adopt the new behaviors and of their potential health impact.
Obstacles to Change from the Peru TIPs
TIPs in Peru uncovered a number of obstacles to people carrying out the recommended practices. These included: women’s lack of soap to use for handwashing while they were in the fields and families’ fear of robbery, which prevented them from keeping their animals outside their homes. In these TIPs, people were given such essential products as soap, toilet paper, and a water container. However, obtaining these products could have been tested as part of the trials.
The project responded to these barriers: “We discovered that many people in the fields rinse their hands with water from a stream or irrigation pipe, but don't tend to use soap. Since the TIPs, and in fact since the inauguration of the project, we modified the soap that is being promoted by the project. The original soap was a typical hand bar which costs about $0.30, now is another type which costs about $0.10. The idea behind this change is to make soap more accessible to families, whether it is for home use or in the fields.
“We haven't addressed the issue of robbery of animals... .We have promoted keeping the animals close to the house in a cordoned off area, instead of roaming wild all over the patio.”
The principal limitations of such trials are that they cannot easily be used to test behaviors that occur rarely or unpredictably (e.g., seeking immediate care for a health emergency), or behaviors that are highly dependent upon improved service
availability, quality or policy changes (e.g., using health services that currently provide poor quality care). Although such limitations are unlikely to affect hygiene behaviors, hygiene TIPs cannot easily ensure that results will be the same in different seasons, for example, nor can they assess the impact on practices of a new water system, reduced costs for water, or other changes in the larger environment that are likely to take some time to achieve. While TIPs might test a community’s willingness and ability to dig a new well, they cannot easily test that same community’s ability to manage the use and maintenance of the well over time. Despite these minor
limitations, however, TIPs are a key method for designing effective behavior-change activities.
The box below summarizes the tasks of carrying out and summarizing the results of TIPs.
TASK BOX FOR TRIALS OF IMPROVED PRACTICES (TIPS)
Preparation Tasks
1. Draft a counseling guide on behavior-change
recommendations.
List common family hygiene-practice problems, by age of youngest child (e.g., under 3, 3-5).
For each problem (and age), list several sub-behaviors, including alternative sub-behaviors if needed, for improving hygiene. Develop counseling and motivation guides.
2. Design the research protocol (procedures).
Determine the sampling frame and procedures for each household visit.
3. Develop question guides and recording forms.
Specify topics that require additional questioning. Draft hygiene-assessment forms.
Draft recording forms. 4. Draft a field plan. Schedule fieldwork.
Assign responsibilities. 5. Train the field team and
pretest the guides and forms.
Specify the objectives of TIPs. Prepare TIPs methods and forms. Do role plays and pretesting.
Practice formulating recommendations based on assessment visits.
Implementation Tasks
6. Recruit households. Identify households for TIPs. Obtain consent.
7. Conduct the initial visits. Conduct interviews, observations, and hygiene assessment in selected households.Obtain consent.
Schedule counseling visit
(Steps 6 & 7 can be skipped if the families who will participate in TIPs are among those who already participated in the in-depth interviews and observations phase.)
8. Analyze initial data and plan specific
recommendations.
Review results of initial visit.
Identify hygiene-practice problems and plan recommendations to suggest in each household.
Revise counseling guide as needed. 9. Conduct the counseling/
negotiation visits.
Discuss specific recommendations and negotiate with the mothers to try one or a few new practices.
Schedule follow-up visit. 10. Summarize the response to
counseling.
Preliminary analysis: what recommendations are mothers willing/not willing to try and why?
Document motivations and constraints. 11. Conduct the follow-up
visits.
Repeat the hygiene-practice assessment.
Find out how mothers followed the suggested practices, why/why not, how they modified the advice and why, and their positive and negative reactions.
Review and summarize information.
Analysis Tasks
12. Tabulate results of the trials.
The number of people offered each recommendation, the number who agreed to try, the number who actually tried, the number who carried out the practice successfully, the number of those who intend to continue the recommended practice.
Note the key constraints, motivations and perceived benefits. 13. Revise recommendations. Revise the initial program recommendations to include most
appropriate/successful recommendations, amended according to participants' suggestions.
Focus on the most common problems. 14. Write a report on the
findings.
Summarize hygiene problems, practices recommended, practices accepted, practices tried, practices carried out through the trial period, any intentions to continue.
Make recommendations for programming.
Note remaining questions/recommendations for checking research.