Editing or Correcting Interface Data
2. The Correct Interface Data window appears. Click on Browse
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For a description of what to enter in each field see the section on Client File Maintenance in Chapter 4.5. Click on Update to save your changes.
Using Browse to Correct Interface Records
The Browse button, which appears on the Correct Interface Data window when you do not have a specific interface record displayed, lets you:
• browse through the fields for all interface records (except the itinerary fields).
• edit any field for any record (except itinerary fields).
• make a global change to records you have tagged.
• delete all records you have tagged.
To browse your Interface records:
1. On the Interface menu, select the interface you are working with (A through D), and then click on Edit Data.
2. The Correct Interface Data window appears. Click on Browse.
3. The Browse window shows invoice information for all the interface records that have been received and processed (but not yet posted into TravCom).
There are three radio buttons at the top of the window that will allow you to choose the information to be displayed:
When this radio button is selected...
For each interface record, you will see...
Invoice Information Common information about the invoice such as Invoice No., Branch, Client No., Client Name, Department, Division, Dates, Agents, O/S Agent(s), IATA, Record Locator, and Post indicator.
The information in this view is common to the record and comes from the Invoice window in Edit Data.
Invoice Detail Fields that relate to a single ticket or sale, such as the passenger name, ticket number, fares and taxes.
Each sale will be listed individually and fields come from the Sale, Payment, Commission and Reporting windows in Edit Data.
Voucher Information Fields that relate to a single hotel or car rental booking, such as arrival and departure dates, rate, and commission expected.
Each hotel or car rental booking will be listed individually and fields come from the Vouchers and Amounts windows in Edit Data.
4. You can change any field for any record.
Use caution when changing records on the Browse screens; changes you make are automatically saved as you complete a field and move to the next field. If you make a mistake you cannot exit this screen without saving your changes.
Interface with Your Reservation System
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If you want to make global changes to multiple interface records, see the next section Correcting Multiple Records.The last field on the Invoice Information view, labeled Post, allows you to control which records will be posted when you select Post from the Interface menu and which record will continue to be held in Interface. This field can be viewed only from the Invoice Information screen in Browse. To retain a record in interface when you post the rest of the records, change the Post field to NO. The default entry in each field is YES.
Correcting Multiple Records Using Browse
This is a timesaving feature if you need to make a change that affects multiple interface records. Instead of changing the field for each record individually you can do a global “Replace” for all tagged records in the Browse window.
A common reason for using this function is to increment ticket or invoice numbers that have gone out of sequence due to a printer problem.
To change a field for multiple interface records:
1. On the Interface menu, select the interface you are working with (A through D), and then click on Edit Data.
2. The Correct Interface Data window appears. Click on Browse.
3. Select the radio button that includes the fields you want to see for all records (Invoice Information, Invoice Detail, or Voucher Information).
4. Tag the records affected by the change.
To tag records you can:
• click on the empty field to the left of the record number.
An X indicates that the record has been tagged. Clicking again will remove the X, untagging the record.
• use Tag All to automatically tag all records displayed.
• use Untag All to automatically untag all records displayed if you want to start over.
5. On any record’s line click on the field that you want to change for all tagged records.
6. Click on the Replace Tagged Records check box.
For most fields, TravCom prompts you for the value you want to enter in that field for the tagged records; Replace all tagged records in field xxxxxx with ...
If you are changing the ticket, invoice or voucher number field TravCom prompts you with Add how many to ticket(invoice or voucher) numbers?
7. Enter the value to be put in that field for every tagged record. If the field has limited correct entries, such as the Post field (Yes or No), or IATA number (you cannot enter an IATA number that has not
been built in Files - Setup - IATA Numbers tab) select from the drop down list. If you are incrementing ticket or invoice numbers, enter the number to be added.
8. Click on OK.
The selected field is changed to your specified value for every record you have tagged.
Deleting Multiple Interface Records Using Browse
Normally you will delete individual invoices, tickets and vouchers using the Delete Invoice, Delete Ticket and Delete Voucher buttons in Edit Interface. The Browse function provides a quick way to delete multiple interface records if necessary, however.
A common reason for using this function is if you have accidentally sent the same batch of interface records to TravCom twice.
When you delete interface records using Browse, you are deleting the entire transaction or record. No