The internal analog terminal adapter (I-ATA) connects a standard analog voice device to your Compact ICS. These include such devices a single-line telephone or a data communication device, such as a modem or fax machine. Unlike an external adapter, the I-ATA only supports a device that is located on the same premises as your ICS.
You activate all of the features available from the I-ATA by pressing
˚• on your telephone and entering a feature or access code. On some telephones, you use FLASH instead of handsfree/mute.
If your telephone or device does not have handsfree/mute, you must use the Hook Switch (located under the handset) to enter feature codes. Press the Hook Switch for approximately half a second, then enter the rest of the code.
To make an external call using the device attached to the I-ATA, you must access an external line. To access an external line, lift the handset and enter the external access code. The external access code is 9 or the number programmed by your installer or customer service representative.
The feature codes for the I-ATA the telephone use • and £. If your telephone does not have •, press ⁄ instead. If your telephone does not have £, press ‹ instead.
To make an external call, lift the handset and enter the external access code followed by the external telephone number. In most cases, the external access code is 9.
Alternate line ˚¤
Allows you to switch between using your two intercom paths.
When a path is in use, you hear an error tone informing you that the path is already in use.
Call Forward ˚•› Cancel˚£›
Directs your calls to another telephone connected to your Norstar system. Enter the feature code followed by the internal number of the telephone to receive the forwarded calls. Call Forward cannot be used with a telephone that is not connected to your Norstar system.
Call Park ˚•‡›
Parks the call on hold. The call can be retrieved from any other telephone within the system. After an external call is parked, and is not answered within a specified time, the call returns to the I-ATA. An unanswered intercom call does not return to the I-ATA
The I-ATA can only park calls on X09. X is 1, or the number assigned by your installer or customer service representative as the call park code. You hear an error tone if you attempt to park a second call.
Call Pick-up – directed
˚•‡fl<plus the ringing number>
Allows you to answer a ringing telephone within your Norstar system.
Call Pick-up – group
˚•‡fi
Allows you to answer a ringing telephone within your Norstar system.
Call Queuing ˚•°‚⁄
Allows you to answer the first incoming external call to your telephone, while you are on a call. All other incoming callers hear a busy signal unless there is another telephone programmed to ring for the call.
Camp-on ˚•°¤<plus internal number>
Allows you to reroute an external call to another Norstar system telephone.
Class of Service password
˚•fl° <plus a COS password>
Allows you to override restrictions on the telephone or line using a Class of Service password before you enter the restricted number.
Conference ˚•‹
Allows you to establish a three-way conference between you, one external caller and one intercom caller. To establish a conference call:
• Make or answer the first call.
• Enter ˚¤. This automatically puts the first caller on hold.
• Make or answer the second call. If the second caller is busy, replace the handset and enter ˚¤ to return to the first caller.
• Enter ˚•‹ to complete the conference call.
Conference Hold
Allows you to put the two conferenced callers on hold. The held callers remain conferenced. To put the conference on hold:
Allows you to alternate between two parties in a three-way conference call. To consult with one caller and put the other caller on hold:
• Enter ˚£‹ to split the conference.
• Enter ˚¤ to alternate between calls.
• Enter ˚•‹ to restore the three-way call.
Disconnecting One Party
Allows you to disconnect one party in a three-way conference call. To disconnect a party:
• Enter ˚£‹ to put one caller on hold. You are connected with the other call.
• Replace the handset.
• Lift the handset and enter ˚¤. You are connected with the caller on hold.
Hold ˚¤
Allows you to put an active call on hold and allows it to be picked up from other telephones. When Tones are turned on, a held call reminder tone is heard on external calls only.
Retrieve a call on Hold.
Enter ˚¤.
Hold (continued)
Exclusive Hold
˚•‡·
Allows you to put an active call on hold and prevents it from being picked up from other telephones. When Tones are turned on, a held call reminder tone is heard on external calls only.
Last Number Redial
˚•fi
Automatically dials the last external telephone number you dialed.
Link ˚•‡⁄
Generates a Link signal to access non-Norstar features available from other systems or carriers.
Line pools A line pool allows several telephones to access a group of lines used for outgoing calls. To access a line pool:
• Enter the line pool access code.
OR
• Enter ˚•fl› <plus the line pool code>.
Messages ˚•⁄ Cancel ˚£⁄
Generates a longer Link signal.Use this feature when you want to release a call from your line but retain the use of the line for another call.
Page ˚•fl‚ <plus code 1-3> <plus zone 0-6>
Allows you to make an announcement to all Norstar telephones programmed to receive a page, as well as any other connected paging equipment. You must enter a paging zone. See ‘‘Paging’’ on page 125 for more information.
Page (Intercom)
˚•fl⁄ <plus zone code>
Page (External)
˚•fl¤
Page (Intercom and External)
˚•fl‹ <plus zone code>
Pause ˚•‡°
Generates a 1.5-second delay in the sequence of numbers you are entering (for Tone or Pulse dialing).
Priority Call ˚•fl·
Allows you to interrupt an internal call in progress on a Norstar telephone using Voice Call Deny or Do Not Disturb.
The calls at the telephone you are calling are automatically put on hold.
Telephones must be programmed to use Priority Call. See
‘‘Priority Call’’ on page 77 for more information.
Privacy ˚•°‹
Prevents another telephone that shares your line from joining your current call, or permits another telephone that shares your line to join the call.
Ring Again ˚•¤ Cancel ˚£¤
Allows you to queue a call to another Norstar telephone that is busy or is not answered, or to a busy line in a line pool. You can only use Ring Again on calls placed on an intercom line.
When the telephone is available, you are alerted with one short ring from your telephone.
Reply to a Ring Again signal
To connect with a Ring Again request when you are on a call (or your telephone is off-hook):
• Enter ˚¤. This automatically places your call on hold.
• To return to the caller on hold, enter
˚¤.
To connect with a ring again request when your telephone is on-hook:
• Lift the handset. The Ring Again number is automatically redialed.
If you do not respond to the Ring Again signal within 30 seconds, Ring Again is canceled.
Saved Number Redial
˚•fl‡
Allows you to save an external number while you are on a call or while the called telephone is ringing. To automatically redial the saved number:
• Enter ˚•fl‡.
System Speed Dial
˚•‚ <plus the speed dial code>
Allows you to use a speed dial code to quickly dial preprogrammed telephone numbers. See ‘‘Using Speed Dial’’ on page 99 for more information.
You cannot program personal speed dial numbers for the telephone connected to the I-ATA.