Manager Menu CommandsChapter 5
3. Using Manager, select File | Advanced | Recreate IP Office SD Card
4. Select IP Office A-Law or IP Office U-Law. This selection will affect how the IP Office system operates when defaulted with this card present in its System SD card slot. The other options available are not used for a IP Office Basic Edition - Quick Mode system.
5. Browse to the card location and click OK.
6. IP Office Manager will prompt whether you want to include Avaya IP Office Web Manager files as part of the recreate process. Those files are necessary if you want to use IP Office Web Manager to manage the IP Office system into which the card will be loaded.
7. Manager will start creating folders on the SD card and copying the required files into those folders.
8. Do not remove the card until the process is completed and Manager displays "Ready" in the status bar.
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5.1.7.9 Memory Card Command
These commands are used with the memory cards installed in the control unit's System SD and Optional SD card slots.
These command can also be performed from either of the first two extensions in the system, see Phone Based Administration .
5.1.7.9.1 Shutdown
This command can be used to shutdown operation of IP500v2 memory cards. This action or a system shutdown must be performed before a memory card is removed from the unit. Removing a memory card while the system is running may cause file corruption.
For IP500v2 systems, shutting down the memory card will disable all services provided by the card including Embedded Voicemail. For IP500v2 systems, features licensed by the memory card will continue to operate for up to 2 hours.
Card services can be restarted by either reinserting the card or using the Start Up command.
5.1.7.9.2 Start Up
This command can be used to restart operation of an IP500v2 memory card that has been shut down . The command will start the Select IP Office discovery process for selection of the IP Office system.
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5.1.7.10 System Status
IP Office System Status is an application that can be used to monitor and report on the status of an IP Office system.
System Status is included on the Avaya System SD memory card and can be start by browsing to the IP address of the system and selecting the System Status link.
5.1.7.11 Add/Display VM Locales
This option is not shown for off-line configuration or configurations loaded from a PC file. Selecting this option displays a list of the Embedded Voicemail prompt languages. Those languages already present on the System SD card or not supported are greyed out. Additional languages can be selected and then uploaded from IP Office Manager to the system.
When editing the system configuration in IP Office Manager, if the locale language selected for the system, a user, a short code or an incoming call route is not already present on the System SD card, IP Office Manager will display an error. Add/Display VM locales can then be used to upload the prompts for the required language in order to correct the error.
You can reload languages that are already installed on the System SD card. For example, you may want to reload the languages if new prompts have been added in a maintenance release. To reload existing languages, upgrade the system (File | Advanced | Upgrade ) with the Upload System Files option checked. You can also choose Upload System Files from the Embedded File Management utility (File | Advanced | Embedded File Management ).
The Recreate IP Office SD Card command can be used to locally load all available languages onto an SD card.
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5.1.8 Exit
The File | Exit command exits the Manager application.
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5.2 View
5.2.1 Toolbars
This command allows selection of which toolbars should be shown or hidden in configuration mode. A tick mark is displayed next to the name of those toolbars that are currently shown.
5.2.2 Tool Tip
This setting control whether additional tooltips are displayed when Manager is running in IP Office Basic Edition - Quick Mode.
5.2.3 Advanced View
When there is no configuration loaded in Manager, this command can be used to select the full mode rather than simplified view . The full mode is not used by IP Office Basic Edition - Quick Mode systems, Manager will automatically return to simplified view mode if an IP Office Basic Edition - Quick Mode system configuration is loaded.
This option is not available when an IP Office Basic Edition - Quick Mode system configuration is loaded.
5.2.4 Hide Admin Tasks
This settings shows or hides the Admin Tasks List available when Manager has a configuration from a system loaded. .
5.2.5 TFTP Log
This command displays the TFTP Log window. This window shows TFTP traffic between Manager and devices that uses TFTP to send and receive files. For example, the TFTP Log below shows an Avaya IP phone requesting and then being sent its software files.
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5.3 Tools
5.3.1 Extension Renumber
This tool can be used to change the numbering of user extensions in a system between 2-digit and 3-digit. For 3-digit systems it can also be used to change the numbering of the extensions whereas 2-digits systems use the fixed extension numbers 10 to 57.
It is strongly recommended that these options are only used and changed on a newly installed system. Changing extension numbering affects other services including voicemail and may require extension reconfiguration of hunt groups and trunk call routes.
· Default Numbering
Select whether the systems uses 2 Digit or 3 Digit extension numbering. In 2-digit systems, the user extensions are fixed as 10 to 57. In 3-digit systems the user extension are numbered 100 upwards by default but can be renumbered. In 2-digit mode only 48 extensions are supported, in 3-digit mode a maximum of 100 extensions are supported.
· Renumber From/Renumber to
These options are available for systems set to 3 Digit numbering. They can be used to renumber selected extensions. The extension numbers are restricted to the range 100 to 579.
5.3.2 Import Templates
IP Office Manager can be used to import SIP trunk templates and analog trunk templates. These need to be stored in a specific Manager \Templates sub-folder.
This command can be used to select a folder containing template files and copy those files into the Manager sub-folder.
The availability of this command is controlled by the File | Preferences | Visual Preferences | Enable Template Options.
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5.4 Embedded File Management
The contents of the SD memory card used by the system can be viewed through Manager.
· Embedded Voicemail Files
When viewing the memory card, the files related to Embedded Voicemail are visible, however these files are greyed out (ie. cannot be deleted, downloaded or overwritten).
· Mailbox greetings and messages are shown as .clp files.
· The language prompts for Embedded Voicemail functions are stored in separate language sub-folders of lvmail.
· Viewing a Memory Card
When Advanced | Embedded File Management is selected, the IP Office Manager will go through normal system discovery. When a system is selected, a valid service user name and password for configuration access to that system is requested.
· Changing the Files View
The type of display used in the Files pane can be changed by selecting from the View menu in the toolbar.
· Adding Files
Files can be added to the card by dragging and dropping or by right-clicking on the Files pane and selecting Upload or by using File | Upload File.... The IP Office will ask for confirmation if the file already exists on the memory card. The progress of the file upload is then indicated.
· Deleting Files
Existing files can be deleted by right-clicking on them and selecting Delete.
· Downloading Files
Files can also be copied from the card by right-clicking on the file and selecting Download. Manager will prompt for the download location. Existing files are overwritten if present.
· To exit back to normal configuration operation, select File | Configuration from the menu bar. Alternatively, to view the card in another system, select File | Close File Settings and then File | Open File Settings.
5.4.1 Open File Settings
Select an IP Office system and display the contents of its memory cards if any are present and in use.
5.4.2 Close File Settings
Close the current memory card contents listing without exiting embedded file management mode.
5.4.3 Refresh File Settings
This command can be used to request a file update from the IP Office system.
5.4.4 Upload File
This command can be used to select and upload a file to the memory card in the IP Office system.
5.4.5 Upload System Files
When this command is selected, Manager will upload the software files for IP Office to the System SD card. It includes all IP Office software, phone software and Embedded Voicemail prompts not already present on the System SD card.
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WARNINGAfter this command the system will reboot. The reboot will end all calls and services in progress.
· It copies the binary files used by the IP Office control unit and external expansion modules.
· It copies the firmware files used by phones supported by the system.
· For systems configured to running in IP Office Basic Edition - Quick Mode, IP Office Basic Edition - PARTNER®
Mode or IP Office Basic Edition - Norstar Mode mode, the files for IP Office Web Manager are copied.
· For systems configured to run Embedded Voicemail, the Embedded Voicemail prompts for those supported languages set as the system locale, user locales, incoming call route locales and short code locales are upgraded. In addition the English language prompts are upgraded as follows: IP Office A-Law/Norstar SD Cards - UK English, IP Office U-Law/PARTNER SD Cards - US English.
5.4.6 Backup System Files
When selected, Manager copies the folders and files from the System SD card's /primary folder to its /backup folder.
Any matching files and folders already present in the /primary folder are overwritten.
5.4.7 Restore System Files
When selected, Manager copies the folders and files from the System SD card's /backup folder to its /primary folder.
Any matching files and folders already present in the /backup folder are overwritten.
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WARNINGAfter this command the system will reboot. The reboot will end all calls and services in progress.
5.4.8 Upgrade Binaries
This command is available for systems that have an System SD card and Optional SD card installed. When this command is selected, all files except config.cfg and keys.txt files in the Optional SD card's \primary folder are copied to the System SD card.
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WARNINGAfter this command the system will reboot. The reboot will end all calls and services in progress.
5.4.9 Upgrade Configuration
This command is available for systems that have an System SD card and Optional SD card installed.
When this command is selected, any config.cfg and keys.txt files in the Optional SD card's \primary folder are copied to the System SD card.
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5.4.10 Upload Voicemail Files
Not used with IP Office Basic Edition - Quick Mode systems.
5.4.11 Copy System Card
This command is available for systems that have a System SD card and Optional SD card installed. When this command is selected, the IP Office will copy the folders and files on its System SD card to the Optional SD card. Any matching files and folders already present on the Optional SD card are overwritten.
This process takes at least 90 minutes and can take longer.
5.4.12 Configuration
This command will exit Embedded File Management and return Manager to configuration editing mode.