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Value Added Services

In document Dhl Project (Page 51-58)

• Co packing

• Product assembly

• Other value added services

Co-packing

We offer a comprehensive selection of manufacturing and packaging services through Power Packaging a DHL Company. By integrating manufacturing and packaging operations within their supply chains, our customers can:

 Add flexibility

 Improve service levels  Reduce costs

 Accelerate time to mark  Increase asset utilisation

In addition to these core packaging services, Power Packaging brings a unique set of services and capabilities for customers that include:

Dry foods manufacturing:

Blending and production of complex, multi-component products Carton, pouch and canister filling in the following types of

 Rigid containers (composite and plastic canisters, metal cans,

glass or plastic jars)

 Flexible containers (form fill and seal pouches, cartons, slim-

sticks and standup/recloseable pouches)

Beverage manufacturing:

Blending, mixing and filling of hot and cold fill beverages and concentrates in the following types of containers:

 Plastic bottles (PET) and glass containers (10 oz up to 128 oz)  Shelf-stable containers (paperboard, plastic cup and bag-in-a-

box)

Dedicated facility services:

Turnkey manufacturing solutions including:

 Site selection/development  Facility and systems design

 New facility start-up and operation.

Other services:

 Packaging and raw material sourcing, procurement and

 Batch/quality control tracking via digital easy-to-trace coding

system

 Full range of secondary packaging services

Product Assembly

Postponement, quick response and mass customisation are breakthrough business strategies enabled via packaging services. Integrating packaging operations into distribution centres streamlines fulfillment reducing cost, enhancing product visibility and control, and improving speed-to-market and

flexibility in the supply chain.

Packaging services include:

 Postponement packaging - primary, secondary and specialty

components

 Co-packing, kitting, assembly and repackaging  Retail-ready, point-of-purchase displays

 Lot control via variable digital and laser printing

 Machinery system engineering - labelling, bagging, carton

filling, club store packs, clamshells and printed and unprinted film over-wraps

 Make-to-order pallets  Product rework/redress

Kitting/Pre-Assembling

Kitting is the addition of items such as accessories and batteries to the product pack. Pre-assembling is completion of a finished product from component parts or pre-programming of products.

Sequencing/Linefeeding

Sequencing is the consolidation, pre-assembly and sequencing of material flows. Line feeding covers the delivery of assembled components to a production line.

Re-Working/Re-Packing

Repacking for a specific customer can include repalletisation. Reworking is the modification of products to suit a local market.

Packaging/Bundling

Packaging includes packing of products into suitable media for transportation and retail display. Bundling is the assembly of a number of pre-packaged products to make up an integrated product offering.

QA Control

Quality control ensures that product is received into and

dispatched from the warehouse in a suitable condition, free from faults and defects.

Labelling/Merchandising

The application of labels either to the product or to the packaging. Merchandising can include the addition of price stickers or promotional items ready for retail display.

External Performance Measurement

While internal measures are important for detailed organizational monitoring, external performance measures are also necessary to monitor, understand and maintain a focused customer perspective and to gain innovative insights from other industries. The topics of customer perception measurement and best practice benchmarking, which address these requirements, are discussed and illustrated below.

To succeed in any activities of business one has to always cater to and satisfy the needs of the customer. To do so, it is essential for one to know how the customer thinks in order to meet his needs in a more satisfying manner. Therefore, an important component of leading edge logistical performance is the regular measurement of customer perceptions. Such measures can be obtained through surveys or by systematic order follow up. These surveys can be company - or industry – sponsored.

Such surveys ask questions regarding the firm’s and the competitor’s performance in general or for a specific order in particular. Most of the surveys incorporates measurement of customer perceptions regarding availability, performance-cycle time, information availability, problem resolution and product support. The survey may be developed and administered by the firm itself or by consultants, delivery agents or industry organizations.

Conclusion

Logistics is one the most important and integral part of any organisations strategy and function. When the logistical process

is carried out accurately then not only the company reduces the production cost but also improves the efficiency and customer satisfaction. Overall logistics management is very important for today’s highly competitive and cut- throat corporate world.

DHL has the worlds largest express and logistics Network. Over the past decades it had turned delivering goods into a finely oiled process. Be it a book, pen, WIP material, drugs, hazardous chemicals, clothes, documents, wild animals and any other thing under the sun DHL delivers it . With a network spanning 200 countries and with its private fleet of airplanes, mobile vans, cargo ship carriers & even rail way automotives in some countries DHL can handle any type of goods. Not only that with international network there comes the hassle of documentation and paperwork, standard packaging and other formalities to adhere to. But DHL has its own department which looks into the international laws and other formalities. In the end what maters is delivering good in good condition at the door step of the customer. A happy and satisfied customer makes the business grow. Competitors have come and gone but DHL has been able to keep its No 1 position intact. This is because of its dynamic nature and attitude of maintaining good customer relations. Logistics management is important for every organisation but more so DHL.

We have tried to incorporate all the facets of logistics which propel DHL to be the best delievery and carriage-service around

the world. No wonder that DHL is head and shoulders above all of its competitors!

In document Dhl Project (Page 51-58)

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