If you want to include information about subgroups, select the Include Subgroups check box

4. Click Browse.

5. Save the file under the desired name and type.

6. Click OK.

15.2. Unmanaged Computers

The Unmanaged Computers group contains the detected network computers on which BitDefender Management Agent has not yet been deployed and which have not been excluded from the management of BitDefender Management Server.

Note

The first time you connect to an instance of BitDefender Management Server, you will find all detected network computers in this group.

To display this group, do one of the following:

● In the tree menu, go to Computers Directory > Unmanaged Computers.

● In the Computers Directory pane, click the corresponding link.

Unmanaged Computers

You can see the unmanaged computers listed in the table. The table columns provide you with useful information about the listed computers:

● Computer Name - the name of the computer.

Note

If No Name is displayed under this column, the respective computer may be a management switch or a router interface.

● Description - the computer description.

● IP Address - the IP address of the computer.

● Deployment Status - the deployment status, when deploying BitDefender Management Agent on the remote computer.

15.2.1. Refreshing Computer List

To refresh the computer list, either press the F5 key or right-click the group in the tree menu and select Refresh from the shortcut menu.

15.2.2. Sorting through Computer List

You can sort computers by:

● name

● description

● IP address

● deployment status

To sort computers by one of the previously mentioned criteria, just click the corresponding column heading in the table.

For example, if you want to order computers by name click the Computer Name heading. If you click the heading again, the computers will be displayed in reverse order.

15.2.3. Searching for Computers

You can easily find a specific computer by its name using the keyboard. First, select a computer from the table and then press the key corresponding to the first letter of the computer name until the respective computer is displayed.

Another method to find a specific computer is to sort through the computer list and scroll up or down in the list to find the respective computer. In this way, you can search for computers using various criteria, such as name, IP address or activity.

15.2.4. Deploying BitDefender Management Agent

In order to manage a remote computer using BitDefender Management Server, you must first deploy BitDefender Management Agent on the respective computer. You can do that directly from the Unmanaged Computers group.

Note

When deploying BitDefender Management Agent in the network for the first time, it is recommended to useNetwork Builder. To automatically deploy BitDefender Management Agent on newly detected computers, useAutomatic Deployment.

To deploy BitDefender Management Agent on a specific computer, just right-click it and select Deploy on this computer. To deploy BitDefender Management Agent simultaneously on several computers, select them, right-click the selection and then select Deploy on these items. In both situations, a new window will appear, allowing you to configure the deployment options and initiate the deployment process.

Deployment Options

To configure and initiate the deployment of BitDefender Management Agent, follow these steps:

Step 1 - Configure General Options

You can specify the deployment behavior on the remote computer using the options in the General Options category.

Check Notify user before and after deploying the agent if you want the user logged on the remote computer to be briefly informed about the deployment process. Two dialogs will appear on the user's screen, before and after the deployment process.

Check Install agent without user interface if you want the deployment process to be performed silently in the background. If you do not check this option, the Windows Installer interface will appear on the user's screen.

Select Ping target computers before deployment to immediately find out if and which of the target computers may be disconnected from the network. If the ping to a target computer fails, a message in the deployment status column will indicate that the computer is disconnected. BitDefender Management Server will not proceed with the deployment. For such computers, you will have to reinitiate deployment at a later time or to clear this check box before starting the deployment.

Note

The ping may fail for other reasons. For example, the firewall installed on the target computer may prevent the computer from responding to ping.

Step 2 - Configure Retry Options

By selecting Enable Retry Deployment for this job, if the deployment fails the first time, it will run again automatically. To configure the retry options, click the provided link.

Note

For more information, please refer to“Retry Deployment” (p.48).

Step 3 - Specify Restart Method

To specify how to restart the remote computer, select one of the options in the Restart Options category. If you select:

● Do not restart after the installation is completed - the remote computer will not be restarted once the installation is completed. BitDefender Management Agent does not require a restart to complete the installation, so you can safely select the first option.

● Prompt the user for restart if necessary - the user logged on the remote computer will be prompted to restart the computer, if it is necessary.

Note

The user must confirm or suspend computer restart within 30 seconds, otherwise the remote computer will be restarted automatically.

● Always restart the computer after installation - the remote computer is restarted immediately after the installation is completed, without alerting the user.

Step 4 - Specify Management Server

BitDefender Management Agent communicates with BitDefender Management Server using either the IP address or the name of the computer BitDefender Management Server is installed on. To prevent communication issues, configure the management server identity as follows:

● If the IP address of the BitDefender Management Server computer does not change in time (static or reserved IP address), type the IP address.

● Otherwise, if the IP address is dynamically assigned by DHCP (no MAC address-based IP reservation), type the computer name.

By default, BitDefender Management Agent will be managed by the specific instance of BitDefender Management Server that deploys it. If you want BitDefender Management Agent to be managed by another instance of BitDefender Management Server, provide the name or IP address of the computer it is installed on in the corresponding field.