The rates and charges specified in the various sections of this tariff contemplate that work will be performed during regular working hours and that work once begun will not be interrupted by the customer. If, at the request of the customer, work is performed outside of regular working hours, either to meet his convenience or because the time allowed is insufficient to permit completion during regular working hours or if the customer interrupts work which has begun, the customer may be required to pay any additional cost incurred.
1. Right of Access
The telephone utility's authorized employees may enter a customer's premises at all reasonable hours for any purpose reasonably pertinent to the furnishing of telephone service and the exercise of any and all rights secured to it by law or by the tariff schedules.
The utility may remove any or all of its property located on the customer's premises at the termination of service as provided by the tariff schedules.
Where completion of the real estate development would result in a reduction in the construction charge or in no construction charge at all, the developer may enter into a contractual agreement with the Telephone Company which will provide for a refund of all or part of the initial construction charge when the area reaches the anticipated telephone development and other terms of the contract are met. The contract will specify the estimated telephone development within the area and the time required to complete the project not to exceed five years. In accordance with the terms of the contract, the construction charge will be recomputed on the basis of regular tariff allowances and appropriate refund made to the developer.
ISSUED: September 22, 2006 EFFECTIVE: October 2, 2006
Section 2 Original Sheet No. 28
RULES AND REGULATIONS
G. WORK PERFORMED OUTSIDE REGULAR WORKING HOURS AND RIGHT OF ACCESS (Continued) Special Service or Facilities
When the customer requests a service arrangement which requires the installation of special facilities or
modification of standard facilities, for which provision is not otherwise made in this tariff, it will be furnished, when practicable, and rated in accordance with the Special Assemblies section of this tariff.
ISSUED: September 22, 2006 EFFECTIVE: October 2, 2006
Vice President 4001 Rodney Parham Road
Section 2 Original Sheet No. 29
RULES AND REGULATIONS H. OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS
1. Outside Plant Facilities a. General
Except as otherwise provided in this tariff, the utility will, at its own expense, furnish, install and maintain all facilities necessary to serve applicants or customers in accordance with its lawful rates, rules and current construction standards.
The utility will determine the specific type of construction and route to be used in each particular case.
Pole line and buried wire extensions necessary to furnish telephone service will be made by the utility in accordance with the tariff schedule, provided dedicated streets are available, acceptable easements, and public right of way all of which in the utility's judgment can be obtained without materially excessive costs compared to the utilities average right of way costs. Outside plant facility charges applicable under Special Conditions are computed in accordance with the regular rates and procedures set forth in the tariff schedules and the payment of such charges gives the customers no ownership or control of the extension.
All outside plant facilities will be owned and maintained by the utility.
Except as otherwise provided, the utility may permit the customer to furnish the outside plant facilities in accordance with the construction standards of the utility in lieu of outside plant facility charges, but in all such cases upon acceptance by the utility the ownership of the facilities shall be vested in the utility.
Contracts to provide service where customers request a Special Construction or outside plant facilities must be augmented in excess of 1/2 mile, may be required by the utility as a condition incident to the establishment of service, for a period not to exceed three years. (See Section 5, SERVICE CHARGES, Charges Applicable Under Special Conditions.)
Where Telephone Company facilities are extended into new areas of real estate development which, in the opinion of the Telephone Company, are of a promotional or speculative nature, construction charges equal to all or a portion of the cost of such construction will be assessed, the amount depending upon the circumstances in each case. (See Section 5, Charges Applicable Under Special Conditions.)
ISSUED: September 22, 2006 EFFECTIVE: October 2, 2006
Section 2 First Revised Sheet No. 30 Cancels Original Sheet No. 30
RULES AND REGULATIONS
I. CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER 1. Ownership and Use of Facilities on Customer's Premises
The customer will be held responsible for any loss, damage or alteration to facilities furnished by the utility on his premises, unless such loss or damage is due to cause beyond his control.
The customer shall permit employees of the Telephone Company to enter his premises at any reasonable hour for the purpose of installing, inspecting, maintaining, or repairing company facilities; making collections from coin boxes, or upon termination of the service, removing such facilities.
Should the Telephone Company determine that, in order to provide telephone service to the customer at the (N) customer’s premises, access to A/C power is required, the customer will provide a power source that meets
the Telephone Company’s specifications prior to service being installed and at no expense to the Telephone
Company. (N)
The Telephone Company undertakes to maintain and repair the facilities which it furnishes to customers.
The customer is assessed the actual cost of facilities, or lines destroyed due to malicious, willful and negligent damage and loss due to theft. If facilities are rearranged, disconnected or removed, the
Telephone Company shall have the right to make a charge sufficient to recover any losses experienced as a result of such unauthorized tampering. Any work done by the Telephone Company as a result of
rearrangements, disconnect or removal of wire by other than the Telephone Company will be billed at the appropriate charges specified in the Service Charge section of this tariff. The customer may be billed based upon the applicable service charge contained in the service charge section of this tariff for each service call to the customer's premises where off-hook condition is found.
Except as provided herein and in the tariff schedules, no apparatus or device not in compliance with the Federal Communications Commission's Rules, Regulations and Decisions shall be attached to or used in connection with telephone facilities provided by the utility. The utility shall have the right to disconnect the service during the continuance of such attachment or connection.
ISSUED: September 12, 2011 EFFECTIVE: September 22, 2011
Vice President 4001 Rodney Parham Road
Little Rock, AR 72212
Section 2 Original Sheet No. 31
RULES AND REGULATIONS
I. CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER (Continued) 2. Customer Premises Equipment, Wire and Cable Provided by the Customer
When the customer provides multiline customer premises wire and cable (CPWC), the Telephone Company will not be liable for damages to property, bodily injury, and loss of life caused by the customer's acts, or those of anyone acting on his behalf, while the customer is installing or maintaining customer-provided CPWC. Additionally, the customer is responsible for any loss of telephone service or damage to telephone company-owned facilities caused by customer-provided CPWC. The Telephone Company will own and maintain and is responsible for provision of network services up to and including the multi-line jack or its equivalent (entrance facility, which includes protector or its equivalent, multiline access cable, which includes the multi-line jack or its equivalent).
a. Impairment of Service Due to Customer-Connected Equipment (CPE)
Customers will be billed the charge specified in Section 5 for each service call to the customer's premises when service is impaired due to the connection of customer-provided equipment or facilities.
b. Hybrid Systems
The method in which the hybrid system is arranged for operation determines if it is a PABX or Key System. The following guidelines are used when determining if key line rates or trunk rates apply:
If the customer has the ability to manually and individually select a specific central office trunk or line by either dialing or pulsing a preprogrammed digit or by pressing a button such as on a K6 instrument, then the "Key Line" rates will be applied for network access purposes.
If the customer dials or pulses a digit, e.g., "9" or pushes a trunk selection button and the system selects a trunk from the system group of trunks, then the system is performing a switching function and the "PBX Trunk" rate will be applied for network access.
If the system at the option of the user has the capability of both system and specific trunk selection, then the PBX Trunk will be applied.
ISSUED: September 22, 2006 EFFECTIVE: October 2, 2006
Section 2 Original Sheet No. 32
RULES AND REGULATIONS
I. CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER (Continued) 2. Customer Premises Equipment, Wire and Cable Provided by the Customer (Continued)
c. Interconnection of Customer-Provided Equipment and Facilities
Customer-provided equipment and facilities may be connected to facilities of the Telephone Company under the provisions outlined in this tariff.
This tariff does not provide for interconnection of Miscellaneous Common Carriers.
Interconnection of Miscellaneous Common Carrier Systems to the exchange and toll lines of the Company requires execution of a Miscellaneous Common Carrier Interconnection Agreement.
In all instances, including party line situations, the customer will, at his expense, be responsible for assuring that his equipment is compatible with the telephone company network. Repair visits which result from incompatibility of customer provided equipment will result in application of the
appropriate service charges outlined in Section 5 of this tariff.
To minimize invasions of privacy to customers on the same party line, only CPE with the appropriate frequency selective ringer or signaling device can be used.
The quantity of CPE on a line may be limited or a customer may be forced to use ringer isolation devices to avoid interference with other parties on the line.
The Telephone Company shall not be responsible to the customer or otherwise if changes in the criteria contained in this tariff, or in any of the facilities operations or procedures of the Telephone Company render any customer-provided equipment obsolete or require modification or alteration of such equipment or otherwise affect its use or performance.
In those instances when customer provided instruments or ancillary equipment actually cause trouble which requires telephone company disconnection of service, the appropriate service charges from Section 5 of this tariff will apply.
ISSUED: September 22, 2006 EFFECTIVE: October 2, 2006
Vice President 4001 Rodney Parham Road
Little Rock, AR 72212
Section 2 Original Sheet No. 33
RULES AND REGULATIONS
I. CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER (Continued) 2. Customer Premises Equipment, Wire and Cable Provided by the Customer (Continued)
d. Responsibility of the Customer
All customer-provided interconnections are subject to full compliance with all requirements of Part 68 of the FCC Rules and those contained in this tariff.
e. Violation of Tariffs
Except as set forth in the Federal Communications Commission's Rules, Regulations and
Decisions, where any customer premises equipment is used in violation of any of the provisions of the tariff, the utility will take such immediate action as is necessary for the protection of its facilities and network and will promptly notify the customer of the violation. The customer shall discontinue use of the equipment or correct the violation and shall confirm in writing to the utility within 5 days following the receipt of written notice from the utility that such use has ceased or that the violation has been corrected. Failure of the customer to discontinue such use or to correct the violation and to give the required written confirmation to the utility with in the time stated shall result in
termination of the customer's services until such a time as the customer complies with the provisions of these tariffs.
ISSUED: September 22, 2006 EFFECTIVE: October 2, 2006
Section 2 Original Sheet No. 34
RULES AND REGULATIONS
I. CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER (Continued) 2. Customer Premises Equipment, Wire and Cable Provided by the Customer (Continued) f. Utility Liability/Indemnification
The customer indemnifies the utility against and holds the utility harmless from any and all losses, claims, demands, causes of action, damages, costs of liability, in law or in equity, of every kind and nature whatsoever (including, without limiting the generality of the foregoing, losses, claims, demands, causes of action, damages, costs or liability for libel, slander, fraudulent or misleading advertising, invasion of the right of privacy, or infringement of copyright or patent) arising directly or indirectly form the material transmitted over its facilities or arising directly or indirectly form any act or omission of the customer or the calling party while using or attempting to use facilities furnished by the utility or arising from combining with, or using in connection with facilities of the utility, any equipment or systems of the customer.
g. Neutralizing Transformers
In the event neutralizing transformers or other protective equipment is required at customer's locations where excessive ground potential exists, the following conditions shall apply:
Charges will apply for all future installations based on special assembly of facilities per location.
The customer may purchase his own equipment to be interconnected with Telephone Company lines.
ISSUED: September 22, 2006 EFFECTIVE: October 2, 2006
Vice President 4001 Rodney Parham Road
Section 2 Original Sheet No. 35
RULES AND REGULATIONS