When you feel confident that you have mastered the material in this study unit, com-plete the following examination. Thensubmit only your answers to the school for grading, using one of the examination answer options described in your “Test Materi-als” envelope. Send your answers for this examination as soon as you complete it.
Do not wait until another examination is ready.
Questions 1-20: Select the one best answer to each question.
1. What is the most important piece of legal advice given to locksmiths?
A. Get it in writing. C. Don’t give credit.
B. Keep inventory low. D. Never trust anyone.
2. Which association publishes a “Who’s Who Among Professional Locksmiths”?
A. Associated Locksmiths of America
B. International Master Locksmiths Association C. Locksmith Security Association
D. Security Enforcers Association
EXAMINATION NUMBER:
03101400
Whichever method you use in submitting your exam answers to the school, you must use the number above.
For the quickest test results, go to http://www.takeexamsonline.com
3. What factors should you consider when choosing a distributor for parts and supplies for your locksmithing business?
A. Price, prompt delivery, and friendly sales representatives B. Service, inventory availability, price, and location
C. Price and service only
D. Cheapest supplies, quick delivery, and best service
4. A chronological resume is different from a functional resume in that it doesn’t focus on
A. references. C. previous jobs.
B. education. D. skills.
5. One of the most important attitudes to remember in both letters of application and inter-views is the
A. “aggressive” attitude. C. “educated” attitude.
B. “YOU” attitude. D. “I” attitude.
6. Which of the following statements regarding professional locksmithing ethics is correct?
A. State or provincial laws are of no concern to the locksmith with a small business;
only local laws need to be obeyed.
B. Information about locksmithing and security techniques should be freely shared with any person who wishes to learn from you.
C. Keep thorough written records of the work you performed for your various customers.
D. Even if you have no idea how to fix a particular lock or security device, you should never recommend that your customer consult another professional locksmith.
7. It’s illegal for an employer to ask you one of these questions, and you don’t have to an-swer it. Which one is it?
A. What is your name and address?
B. What was your hourly rate at your last place of employment?
C. Can you provide a list of references?
D. Do you have a disability?
8. What additional skill is necessary if you’re planning to specialize in home lock installa-tions and repairs?
A. Plumbing C. Carpentry
B. Electronics D. Landscaping
9. You’re thinking about specializing in safe and vault work, so you do some research in your local area to see if this specialty would be profitable for you. Which of the following indicates that it would be a good specialty in your area?
A. A lot of other locksmiths are already doing it.
B. There’s a definite need for it, but no other locksmiths are doing it.
C. There’s no need for it, so there would be no competition.
D. You just like doing it.
10. To find out more about locksmith suppliers you would most likely turn to
A. Books in Print. C. Locksmith Law.
B. Thomas Register. D. Encyclopedia of Associations.
11. You’re called out at night to open a locked, expensive automobile. What should you do to be reasonably sure that the person who called is the owner of the car?
A. Ask the person for proper ID, and have the person sign a declaration of ownership form.
B. Insist that the person produce the title to the car.
C. Note if the person is wearing expensive clothes that would match the expensive car.
D. Note if the person seems honest.
12. What is the safest method of payment for inventory that has yet to be shipped?
A. Money order C. C.O.D.
B. Company check D. Cash
13. Your employee would most likely be bonded with a/an
A. fidelity bond. C. unconditional bond.
B. bail bond. D. security bond.
14. When you’re job hunting, your most important task is to
A. keep as calm as you can. C. find as many job leads as you can.
B. read as many want ads as you can. D. visit as many companies as you can.
15. The portion of the resume that specifies the type of job that you’re looking for is the A. skills section. C. personal information section.
B. professional objective section. D. education section.
16. What is the second step in the process of contacting a potential employer?
A. The letter of application C. The interview B. The job application D. The thank you letter
17. Certification is usually obtained through A. other locksmiths.
B. a school, professional association, or organization.
C. local police.
D. a government agency only.
18. Clean clothes, a neat appearance, a “YOU” attitude, and a courteous manner are all part of
A. the laws of locksmithing. C. portraying an educated demeanor.
B. the locksmith code. D. your professional image.
19. A form listing the agreed-to tasks to be performed by the locksmith and signed by the customer is known as a/an
A. restrictive covenant. C. authorization for service.
B. declaration of ownership. D. right to work agreement.
20. If you can’t afford an answering service to help you with your road call business, the next best thing is to
A. hire a relative. C. drop the emergency business.
B. use an answering machine. D. get a business radio.