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MTU ValueCare
World-class support for
world-class engines.
World-class engines deserve world-class support.
By choosing MTU, you’re making a wise investment. Get the most out of it with MTU ValueCare — our full portfolio of products and services specifically designed to maximize your engine’s performance, uptime and value.
MTU ValueCare is provided through three product lines:
– ValueService:
Extensive maintenance, repair and service support to help you get the most out of your equipment and protect your investment
– ValueSpares:
A full line of genuine replacement parts and top-quality consumables to keep your MTU equipment running optimally
– ValueExchange:
A wide range of genuine remanufactured parts and engines delivering factory-new performance at value-conscious prices
MTU ValueCare products and services are available worldwide
through our extensive network of authorized distributors and service dealers. For more information, please contact your local MTU service center or visit www.mtu-online.com.
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ValueService
Maintenance solutions.
Extended CoverageExtended Coverage delivers peace of mind by providing coverage of unexpected repairs beyond your standard warranty, tailored specifically to meet your needs. During the extended coverage period, the cost of materials and labor are covered. To ensure quality, all repairs are conducted by knowledgeable MTU professionals.
Extended Propulsion Coverage
For additional peace of mind, Extended Propulsion Coverage (EPC) provides coverage for the propulsion system on your yacht beyond the standard warranty.
You’ll feel confident knowing that unexpected repairs are covered, with service performed by personnel from an MTU-authorized service center. And if contractually required, MTU provides a free sea trial. The EPC package, an exclusive service for pleasure craft, is also transferable, which enhances resale value.
Also available:
- EPC Extension/extension of initial EPC coverage
- EPC for used engines/warranty extension for used engines with a standard warranty or initial EPC that has already expired Customized Care
Professional maintenance solutions from MTU make it easy to plan the cost of maintenance throughout your engine’s lifecycle. The details, terms and periods of each package are precisely tailored to match your individual needs, ensuring cost certainty and maximum availability.
Customized Care offers a complete range of services. Professional maintenance is performed by MTU-certified technicians, using only genuine MTU new or remanufactured spare parts.
Customized Care (Preventive) – Covers all planned maintenance activities according to MTU Maintenance Schedule to obtain best engine availability.
Customized Care (All-Inclusive) – Includes all unscheduled, corrective maintenance activities in addition to preventive maintenance.
Scope of Coverage Extended Coverage Extended Propulsion
Coverage* Engine Series 60/2000/4000 60/396/2000/4000 Parts and labor ✓ ✓ Travel ✓ ✓ Preventive maintenance ✗ ✗ Major overhaul ✗ ✗ Repairs ✓ ✓
Duration of contract Up to 5 years after Up to 3 years after
the standard MTU the standard MTU warranty period warranty period
Location for
maintenance MTU Authorized Service locations worldwide
✓applicable ✗not applicable
* (incl. MTU supplied standard main propulsion equipment)
Scope of Coverage Customized Care Preventive All Inclusive Engine Series 2000/4000 2000/4000 Parts and labor ✓ ✓ Travel ✓ ✓ Preventive maintenance ✓ ✓ Major overhaul ✓ ✓ Repairs ✗ ✓
Duration of contract Based on Based on
customer needs customer needs
Location for 1 standard location 2 standard locations
maintenance or – as an option – or – as an option –
multiple locations multiple locations worldwide, to be worldwide, to be determined determined
Annual Check
Annual Check is a yearly professional inspection of your MTU engines and systems by MTU experts, allowing you to identify and address problems early. It ensures effective preventive maintenance, helping you save on repairs or unexpected
downtime and optimizing your engine’s performance and longevity. MTU service technicians inspect the maintenance condition and determine whether any additional maintenance and repairs are required. The process includes visual engine inspection, test run and leak check, on-site engine oil and coolant analysis, and diagnostic evaluation and reporting.
Training
Comprehensive training is a great way to get maximum efficiency from your equipment. From timely preventive maintenance to efficient diagnostics and repair, our training programs are available around the world and designed to make your service personnel proficient with MTU engines and systems.
MTU trainers are product experts who know how to pass along their invaluable knowledge to trainees. Whatever the product or application – we offer a wide range of customized training programs to maximize your return on investment. MTU training is available for all MTU engine series.
Maintenance, Repair and Overhaul
Count on MTU’s reliability and expertise—around the world and around the clock. With a wide range of maintenance and repair options, our staff of trained professionals are committed to meet- ing your needs quickly and efficiently.
And when it’s time to give your original engine a powerful new life, individual MTU Overhauls provide proven MTU quality and perfor- mance—at a price that can fit your budget. The process is designed to get your engine running as quickly as possible, with the same MTU parts, publications, online tools and service products as new engines.
Other Services
MTU also offers other value-add services including: – Workshop and Test Bench solutions
– Service units – Technical Documentation Par ts & Ser vice
ValueService
Maintenance solutions
and other services.
Never compromise
MTU engines are built with legendary high standards. When it’s time for replacement parts and consumables, don’t settle for anything less. Enhance the life of your engine with ValueSpares — the only parts and consumables that live up to MTU standards for craftsmanship, quality and performance. Designed, tested and approved specifically for MTU engines and systems, ValueSpares products are the result of years of intensive research and development. Each product is based on current MTU engine specifications, quality audits and progressive modifications, making them the best possible match for your engine. To get the most from your equipment, there are no shortcuts. Non-genuine parts and consumables are simply not worth the risk. For maximum reliability, performance and uptime, choose a name you can trust —