READ ME FIRST!!
WHO ARE WE?
David Pluck is an independent chain of bookmakers that was established in 1980. We are among the top ten Bookmakers in the UK and we are constantly expanding our chain of shops. We have over 35 licences across the North West covering Warrington, Ormskirk, Southport, Preston, West Kirby, Wirral, Ellesmere Port, Liverpool, Manchester and Widnes. As we are an independent firm we pride ourselves in our personal service to our employees. We have created over 100 permanent jobs in the North West region and plan to go on to generate even more.
THE JOB
We have various cashiers positions available in our branches. As a cashier you will provide a front line service to customers; accepting bets, operating our computerised betting system and paying out winnings.
We are looking for people who know their way around the computer keyboard, although all necessary training will be provided. Cashiers assist the manager by the helping with the marketing of the shop and by ensuring that our customers receive a personal, high quality service.
The hours worked are flexible and hours of work can range from 35 hours to 5 hours per week to suit the individual’s needs. Our shops are open 7 days a week (including Bank Holidays). We are open evenings to cover Night Racing, all year round (please refer to wage table enclosed).
WHAT CAN WE OFFER YOU?
Training: We have a comprehensive training programme and we have achieved the prestigious “Investor In People” standard as recognition of our excellence in this area. We were the first bookmakers in the country to be awarded this standard. What this achievement means for our
employees is that we are committed to training our staff to the highest possible level. We are constantly reassessed to ensure that we are maintaining our superior level of practise.
Promotion: We encourage you to undertake training to advance your career.All staff are now taken on as Deputy Managers. This is a person who is qualified to manage the shop in the absence of the regular manager. This is the first step towards full management. Many of our Shop Managers started with us as Deputy Managers.
Pay: Our rate of pay is very competitive (see below). These rates are reviewed annually in April. Staff are being paid weekly and receive an itemised pay slip detailing year to date earnings, tax deductions and national insurance contributions, etc. Deputy Manager Basic (per hr) Overtime (per hr) When Cashiering £6.55 £8.73 When Managing £7.60 £10.13
WHAT ARE WE LOOKING FOR?
Flexibility: We require our staff to be adaptable in order for us to staff our chain of shops, although we aim to place you at a shop that is close to your home. Teamwork is keys and staff are expected to cover for each other’s absences at short notice.
Age: Applicants must be at least 18 years old by law.
Numerate: You must have a reasonable level of basic numeric skills. A numbers test has been enclosed for you to complete at home.
Computer: All our betting shops now use the Slip Capture System which is a computerised method of capturing betting slips. All our staff are required to be competent keyboard operators, though training is provided.
Communication Skills: It is vitally important that you are good at dealing with people. Most of your day will involve serving the general public, taking their bets and paying out winnings.
Handling Cash: You must feel comfortable handling money. Training will be given so that you are aware of security procedures when dealing with cash.
HOW DO I APPLY?
Simply complete the enclosed application form and numbers test. Below are a few tips to follow to make the most of your application.
Tips:
Print extra copies of the form so that you can practise filling it out.
Write clearly in blue or black pen
Make sure there are no spelling or grammar mistakes Read and follow all the instructions
Check you have completed all the relevant parts. Think “ABC” – Accurate, Brief and Clear
REMEMBER
The application for is your first chance to make a good impression. Use the opportunity to convince us that we should employ you!
Now post the Application Form, Arithmetic Test and Additional Information to:
David Pluck (Northwest) Limited
PO Box 353 Birkenhead Wirral CH25 9EH
Once we have received your application you can expect us to contact you within 7 days to let you know whether or not we wish to interview you. We look forward to receiving you application. Thank you for your interest in David Pluck Bookmakers.
Telephone: 0151 608 9889 Fax: 0151 650 6920 Email: [email protected]
APPLICATION FOR EMPLOYMENT
STRICTLY PRIVATE AND CONFIDENTIAL FOR OFFICE USE ONLY
POSITION APPLIED FOR (You can apply for more than one position)
What position are you applying for? How did you hear about this vacancy?
Do you have any relatives or friends employed by the company? YES
NO
If YES, Name RelationshipPERSONAL DETAILS
Name Email Address
(Mr/Mrs/Miss/Ms).
Address
Postcode Home phone No. Mobile phone No.
Are you over 18? NI number ___/___/___/___/___/___/___/___/___/___
Next of Kin (Name, relationship & contact number)
Do you require a work permit? (Please tick) YES
NO
If we need to follow up the reference information you have given, have you been known by any other name?
Do you have a bank account? YES
NO
EDUCATIONSecondary school / college / university From (mm/yy)
To (mm/yy)
Are you currently in Full Time education? (please tick) YES
NO
Please return to:David Pluck (Northwest) Limited
PO Box 353
Birkenhead CH25 9EH
Date received YES/NO Date
Interview Date Offer YES/NO Date Student YES/NO
If YES, please give the following details:
How long do you have left at school/college/university? What do you intend to do after your studies?
Which University are you currently attending? Which course are you studying?
Do you have any work placements coming up in the near future? (please tick) YES
NO
If so, when do they occur?Do you have an alternative address outside term time? (please tick) YES
NO
If YES, please state the name of the town you reside in outside term timeQUALITFICATIONS
GCSE/GCE/or equivalent Grade Year
Taken A Level or equivalent Grade
Year Taken
EMPLOYMENT HISTORY
Have you been employed with any Bookmaking company before?
(If you state no and we find out that this is incorrect any offer of employment will be withdrawn)
(please tick) YES
NO
If YES, please give the following details, for each Bookmaking Company:
Company Dates ________________Position
Company Dates ________________Position
Have you ever applied for employment with us before? (please tick) YES
NO
If YES, when was this? _______/_______/_______What position where you applying for at the time? What was the outcome?
If successful will this be your only job? (please tick) YES
NO
If NO, please give employment details
Are you in receipt of any social security benefits that you may lose if you took up an offer of employment with us? (please tick) YES
NO
Please give details of your employment history. Start with your present employer or, if not paid employment, state your current circumstances (e.g. Full-time education, homemaker,
unemployed). Include both full and part-time positions and vacation work. Please explain any gaps in employment history.
Name, address & telephone number or present employer (or current circumstances)
Job Title, main responsibilities and duties
(state whether full or part-time and, if part-time the hours that you worked)
Employed from/to
(mm/yy-mm/yy)
Salary/ Wage
Reason for leaving and notice you are required to give:
Previous employers (or previous circumstances)
Job Title, main responsibilities and duties and reason for leaving
(state whether full or part-time and, if part-time the hours that you worked)
Employed from/to
(mm/yy-mm/yy)
Salary/ Wage
SKILLS INFORMATION
Why have you applied for this position?
What was your score on the Home Arithmetic Test? _________ / 10
Please describe any experience you have of dealing with the general public.
Please describe a situation where you worked as part of a team.
Please describe any experience you have of working with cash.
AVAILABILITY
Please be aware that our shops open whenever there is a racing programme. This includes Bank Holidays, evenings all year round, Saturdays and Sundays. We officially close on Christmas Day. We need our employees to be flexible in order to staff our shops. Please tick YES or NO to specify when you are available to work.
If you answer NO to working on Saturdays then your application will not proceed further. We require our employees to be available to work on Saturdays throughout the year.
YES NO Weekdays Saturdays Sundays Evenings Bank Holidays
How would you get to work?
Some of our staff, particularly students, like to work permanent Sundays, others prefer not to. This is a factor we take into account when organising our rotas.
Whether or not you tick this box will not prejudice your application.
Would you like to work permanent Sundays? (please tick) YES
NO
If we were to telephone you on your day off and ask you to come in to cover for the absence of a colleague who has called in sick, will your answer be:
YES
NO
OTHER
If OTHER, please give details:
Please give details of any holidays you have booked/days you will not be available to work, or any recurring commitments relevant (e.g. Season ticket for football, Sunday mornings etc.)
YOUR HEALTH
How many days would you have been unable to work in the past year owning to illness related reasons? Please state reason
Have you had any major illnesses/operations in the past five years? (Please give any relevant details)
Do you smoke? (please tick) YES
NO
Do you have any disability/impairment/recurring medical illness that affects your ability to carry out day-to-day activities? (Please give any relevant details)
& are there any special adjustments we need to make for your interview.
Are you registered disabled? (please tick) YES
NO
CRIMINAL CONVICTIONS
Have you ever been convicted of a criminal offence, which is not yet spent under the Rehabilitation of Offenders Act 1974, or have you had any Court Orders or County Court Judgements (CCJ’s) made against you or do you have a prosecution pending?
(please tick) YES
NO
If YES, please provide details (this information will be treated in the strictest confidence.)
We would like to point out that if you make a false declaration as to whether you have been convicted of an offence then this is the criminal offence of obtaining pecuniary advantage, and we will prosecute under this law if a false declaration is deliberately made, because our cash handling business requires utmost integrity.
REFERENCES
Please indicate two referees who might be able to tell us more about you. Ideally this should be
your last employer, i.e. Your manager or supervisor, not a work colleague. They should not be
a friend or relative. A reference from a teacher or tutor would also be acceptable. Please note that we will not contact a present employer until a job offer has been made.
Name Name Address Address Postcode Postcode Telephone Telephone Relationship/Position Relationship/Position DECLARATION
I declare that the information provided on this application form is true and accurate. I
understand that if it is subsequently discovered that any statement is false or misleading, an offer of employment may be withdrawn or the company may dismiss me from employment, without notice.
Signed Date
EQUAL OPPORTUNITIES MONITORING INFORMATION
David Pluck Bookmakers is committed to providing equal opportunities for all applicants. The information you provide assists us to effectively monitor the company’s Equal Opportunities Policy. It is not used in the selection process. It would be of great assistance if you could complete the details below, however it is not obligatory.
Which of the following best describes your ethnic origin? (please tick)
Arabic
Indian
Black African
Bangladeshi
Black Caribbean
Pakistani
Black-other (please specify)
White
Chinese
Other (please specify)ADDITIONAL INFORMATION
PLEASE COMPLETE AND RETURN WITH APPLICATION FORM
1. If you have an email address please provide it here.
2. Please indicate when you would be available for Interview.
(You may indicate as many spots as you like).
DAY
MORNING
AFTENOON
EVENING
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
Signed
Date
STUDENT FULL TIME SUMMER VACATION AVAILABILITY
To: All Student Employees (or New student Applicants)
Full Time work is available to students throughout the summer vacation period. To enable us to pre-plan rotas including staff holidays during this time, it is helpful if you confirm the actual dates of your full time availability during this period.
Will you kindly complete the details below and if an existing employee fax the form back to HO on 0151 650 6920
If you are a new student applicant please return this form with your completed application form:-
Name
Date
1. Start date of full time availability
2. Last Date of full time availability
Signed
Date
ARITHMETIC SELF TEST
INSTRUCTIONS FOR COMPLETING THE TEST:
This test is for your benefit. If you complete it properly: in 10 minutes and without a calculator, you will get a good idea of what your level of numeracy is. If you are invited for an interview you will have to complete a second test. Therefore there is no point in cheating on the home test because you will be found out! We require that you score at least 5/10 and the answers have been enclosed so that you can mark the test yourself. We require our cashiers to be more competent on the computer systems than numerically minded simply because our computer system works out the money to be handed to the client for us, so that cashiers only need to work out the change required from the money tendered by the client.
a) EXAMPLE
A customer tenders a £10 note and buys three items of value £1.22, £2.96 and 47p. How much change does he get? £5.35 b) EXAMPLE
A customer has four bets to collect. They are valued at 57p, 23p, £1.22 and £4.23. How much do you pay him? £6.25 1) A customer gives you a £20 note and buys three items that cost 57p, £3.45 and £1.23. How much change does he get?
2) A customer has four bets to collect. The computer gives the values separately as £4.56, £24.78, £2.45 and £0.46.
How much do you give the customer?
3) A customer tenders a £20 note and buys three items valued at £1.11, £4.22 and £1.07. He also wants to collect bets valued at £2.02, £9.01 and £4.16. How much change, if any, do you give him.
4) A customer gives you a £5 note and buys three items valued at 72p, 59p and £0.68. How much change does he get?
5) A customer tenders you two £10 notes, buys two items valued at £1.17 and £1.04 and is due to collect three bets, valued at 100p, £2.34 and £1.45. How much do you give him?
6) You swipe a bet through the computer and it says that the customer has won £3.34. The customer then gives you a ten pound note and asks to buy two items valued at £2.58 and £0.76. What do you give him?
7) A customer has three bets to collect at £2.45, £2.23 and £4.45. How much do you give him in total?
8) A customer gives you a £5 note and buys three items valued at £2.50, £3.40 and £2.20. He has not given you enough money, but how much has he under paid you?
9) A customer has four bets to collect the value of the bets are 98p, £10.01, 46p and £1.50. How much do you pay him?
10)The computer system tells you that a customer has won £4.53 on a bet. Reading the bet, you believe the true value is £6.34. By how much is the computer out?
