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Release Notes. Digital StoreFront v 7.4 July 2014

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Release Notes

Digital StoreFront v 7.4

July 2014

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Copyright © 2004 - 2014 by Electronics for Imaging, Inc. All Rights Reserved. EFI Digital StoreFront | Release Notes

July 2014 Digital StoreFront version 7.4 Document version 1.03

This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics for Imaging, Inc. Information in this document is subject to change without notice and does not represent a commitment on the part of Electronics for Imaging, Inc.

Patents

This product may be covered by one or more of the following U.S. Patents: 4,716,978, 4,828,056, 4,917,488, 4,941,038, 5,109,241, 5,170,182, 5,212,546, 5,260,878, 5,276,490, 5,278,599, 5,335,040, 5,343,311, 5,398,107, 5,424,754, 5,442,429, 5,459,560, 5,467,446, 5,506,946, 5,517,334, 5,537,516, 5,543,940, 5,553,200, 5,563,689, 5,565,960, 5,583,623, 5,596,416, 5,615,314, 5,619,624, 5,625,712, 5,640,228, 5,666,436, 5,745,657, 5,760,913, 5,799,232, 5,818,645, 5,835,788, 5,859,711, 5,867,179, 5,940,186, 5,959,867, 5,970,174, 5,982,937, 5,995,724, 6,002,795, 6,025,922, 6,035,103, 6,041,200, 6,065,041, 6,112,665, 6,116,707, 6,122,407, 6,134,018, 6,141,120, 6,166,821, 6,173,286, 6,185,335, 6,201,614, 6,215,562, 6,219,155, 6,219,659, 6,222,641, 6,224,048, 6,225,974, 6,226,419, 6,238,105, 6,239,895, 6,256,108, 6,269,190, 6,271,937, 6,278,901, 6,279,009, 6,289,122, 6,292,270, 6,299,063, 6,310,697, 6,321,133, 6,327,047, 6,327,050, 6,327,052, 6,330,071, 6,330,363, 6,331,899, 6,340,975, 6,341,017, 6,341,018, 6,341,307, 6,347,256, 6,348,978, 6,356,359, 6,366,918, 6,369,895, 6,381,036, 6,400,443, 6,429,949, 6,449,393, 6,476,927, 6,490,696, 6,501,565, 6,519,053, 6,539,323, 6,543,871, 6,546,364, 6,549,294, 6,549,300, 6,550,991, 6,552,815, 6,559,958, 6,572,293, 6,590,676, 6,606,165, 6,633,396, 6,636,326, 6,643,317, 6,647,149, 6,657,741, 6,662,199, 6,678,068, 6,707,563, 6,741,262, 6,748,471, 6,753,845, 6,757,436, 6,757,440, 6,778,700, 6,781,596, 6,816,276, 6,825,943, 6,832,865, 6,836,342, RE33,973, RE36,947, D341,131, D406,117, D416,550, D417,864, D419,185, D426,206, D439,851, D444,793. Trademarks

The APPS logo, AutoCal, Auto-Count, Balance, Best, the Best logo, BESTColor, BioVu, BioWare, ColorPASS, Colorproof, ColorWise, Command WorkStation, CopyNet, Cretachrom, Cretaprint, the Cretaprint logo, Cretaprinter, Cretaroller, DockNet, Digital StoreFront, DocBuilder, DocBuilder Pro, DocStream, DSFdesign Studio, Dynamic Wedge, EDOX, EFI, the EFI logo, Electronics For Imaging, Entrac, EPCount, EPPhoto, EPRegister, EPStatus, Estimate, ExpressPay, Fabrivu, Fast-4, Fiery, the Fiery logo, Fiery Driven, the Fiery Driven logo, Fiery JobFlow, Fiery JobMaster, Fiery Link, Fiery Prints, the Fiery Prints logo, Fiery Spark, FreeForm, Hagen, Inktensity, Inkware, Jetrion, the Jetrion logo, LapNet, Logic, MiniNet, Monarch, MicroPress, OneFlow, Pace, PhotoXposure, PressVu, Printcafe, PrinterSite, PrintFlow, PrintMe, the PrintMe logo, PrintSmith, PrintSmith Site, Printstream, Print to Win, Prograph, PSI, PSI Flexo, Radius, Rastek, the Rastek logo, Remoteproof, RIPChips, RIP-While-Print, Screenproof, SendMe, Sincrolor, Splash, Spot-On, TrackNet, UltraPress, UltraTex, UltraVu, UV Series 50, VisualCal, VUTEk, the VUTEk logo, and WebTools are trademarks of Electronics For Imaging, Inc. and/or its wholly owned subsidiaries in the U.S. and/or certain other countries.

All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.

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Contents

Welcome to Digital StoreFront 7.4 ...5

Contact Information ... 5

Customer-Hosted Installations: How to Obtain & Apply the Software ...6

Note on Release Types: Upgrade and Update... 6

Upgrade Path to v. 7.4 ... 6

Upgrading to v. 7.0 ... 6

Upgrading to v. 7.4 from v. 7.x ... 7

Cloud (EFI-Hosted) Installations: How to Obtain the Software ...7

The Digital StoreFront Forum is Online: Register Today ...8

Important Notes ...8

Operating System Support ... 8

System Requirements and Database Backup ... 8

Pause During Installation ... 8

Important Note for Customers Using Pace MIS ... 8

Important Statement for Customers Who Use iPay88 Merchant Account ... 9

Important Statement for Customers Who Use CyberSource Hosted Order Page ... 9

Remote Print Center (RPC) ... 9

Approver Import Template Must Be Updated ... 10

Customizing Email Notifications ... 10

Server-Side Conversion of Microsoft Office Files (64-bit) ... 11

Digital StoreFront and Virtual Environments ... 11

VDP Support: XMPie® and FusionPro® ... 11

Note on Internet Information Service (IIS) 7.5 Configuration ... 12

Notes on Custom Reports ... 12

Notes on EFI Fiery JDF Support ... 12

Notes on PrintMessenger on Windows 2008 Servers ... 12

Note on the Enhanced Approval Functionality Post Digital StoreFront 6.6 ... 13

Note on Creating and Editing Storefronts ... 13

New Features and Enhancements in Digital StoreFront 7.4 ...13

Known Issues in Digital StoreFront 7.4 ...14

Issues Resolved in Digital StoreFront 7.4 ...15

Customer-hosted installations: issues resolved after initial release of 7.4 ... 22

System Requirements...23

Digital StoreFront Server... 23

Client-Side Requirements for PrintMessenger ... 25

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For Background Uploader (for submitting superwide format product files)... 26

VDP (Variable Data Product) Requirements ... 26

SmartStore Requirements... 26

Appendix A: Approval Workflow: Recommended Scenarios ...27

Appendix B: Approval Workflow: Interim Measure for Sites with More Than One Company

Approver ...28

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Welcome to Digital StoreFront 7.4

Digital StoreFront is EFI’s award winning web-to-print platform. Digital StoreFront offers the industry’s leading print buyer experience and onramp to a digital workflow, plus a best-of-class toolset for configuring and managing this printing e-commerce platform. Digital StoreFront 7.4 introduces several enhancements and resolves issues with previous versions of the software.

As we continue to evolve the product, the most important input comes from our existing customer base. We value your feedback. Submit feature requests to dsfhelp@efi.com. Submit documentation requests to

dsfdocumentation@efi.com.

Note As part of our commitment to continuously improve the quality of Digital StoreFront and address issues in a timely manner, we will be releasing a monthly update. Self-hosted customers, please be sure to visit www.efi.com/dsf and click the Upgrade to the latest version link (under Learn More) to download and upgrade to the latest version of Digital StoreFront each month to ensure that you are running the latest version of the software. Cloud-based (EFI-hosted) customers will be updated automatically.

Contact Information

Digital StoreFront Support United States

Phone: 888.334.8650 (select option 4 then option 1) Hours: 8 a.m.–8 p.m. EST

US E-mail: dsfhelp@efi.com Europe Phone: +31 20 658 8080 (NL) +49 2102 745 4500 (DE) +44 12462 98085 (UK) Hours: 9 a.m. – 5 p.m. CET EU E-Mail: dsfhelp@efi.com

Outside of these hours, you may leave a voice mail message and an on-call support representative will be paged. Response time is based on the severity of the issue.

Note For problems involving infrastructure (i.e., computers, networks, operating systems, backup software, printers, third-party software, etc.), contact the appropriate vendor. EFI cannot support these types of issues.

EFI Professional Services

US Phone: 651.365.5321

US Fax: 651.365.5334

E-Mail: ProServices@efi.com

EFI Professional Services can help you perform EFI software installations, upgrades, and updates. This group can also help you implement, customize, and optimize your EFI software plus offer a range of training options.

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Digital StoreFront 7.4 Software version 7.4.0.20873 Database version 7.4 System software 45116700 Supported VDP software XMPie: 6.6.1 FusionPro: 9.2 Supported MIS software Monarch: 2010.1, 2011.1.3.1, 2012.1.3.1, 2013.1.2.1 Pace: 27.03-691

Languages supported  English (US)  English (UK)  French  Italian  German  Spanish  Brazilian Portuguese  Dutch  Swedish  Finnish  Norwegian  Danish  Russian  Traditional Chinese  Simplified Chinese  Japanese

Customer-Hosted Installations: How to Obtain & Apply the Software

Note on Release Types: Upgrade and Update

Major releases are delivered on media (disc or download) and are referred to as “upgrade releases” (e.g., 7.0, 8.0).

Minor releases are delivered via download only and are referred to as “update” or “dot releases” (e.g., 7.4 or 7.0 Update 1).

Note Digital StoreFront 7.4 (update) release can be installed only over an existing installation of Digital StoreFront v. 7.x (a major release). See the Upgrade Path to v. 7.4 section below for details.

Upgrade Path to v. 7.4

If you are on Digital StoreFront 7.x:

You can upgrade directly to Digital StoreFront 7.4 by downloading the installation file. Follow the steps in “Upgrading to v. 7.4 from v. 7.x” below.

If you are on a pre-7.0 version of Digital StoreFront (e.g., 5.x, 6.x):

You must first install version 7.0 and then install the Digital StoreFront 7.4 upgrade. See the section

“Upgrading to v. 7.0” below for information on upgrading to v. 7.0. After you have installed v. 7.0, follow the steps in “Upgrading to v. 7.4 from v. 7.x” below to complete the upgrade to v. 7.4.

Upgrading to v. 7.0

Note Before installing the Digital StoreFront 7.0 software, you must obtain a Digital StoreFront 7.0 license string. You will be prompted to enter this license string during the installation of the software. To obtain the license:

1. Go to http://w3.efi.com/support/overview/web-to-print-solutions/digital-storefront/upgrade-order-form.

2. In the “Order Upgrade Contact Form,” for the “Licensed Version” select the Digital StoreFront Customer Hosted option for version 7.0.

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EFI will contact you with information on receiving and installing your software. If you select the option to download the software: After downloading the zip file, unzip it to a temporary folder (e.g., C:\Temp), and then click the setup.exe file.

 Digital StoreFront 7.x requires either a Windows Server 2008 R2 or Windows Server 2012 64-bit operating system.

 If your operating system is 64-bit and you are on Digital StoreFront 5.x or later, you can upgrade directly to Digital StoreFront 7.0.

 If you are on a 64-bit operating system and are on Digital StoreFront 4.8, please contact EFI Digital StoreFront Professional Services to assist you in upgrading your Digital StoreFront software to Digital StoreFront 7.0.

 If your operating system is 32-bit, please contact Professional Services to assist you in upgrading your operating system and Digital StoreFront software to Digital StoreFront 7.x.

Upgrading to v. 7.4 from v. 7.x

1. Navigate to this FTP site.

2. Download the file 7.4.0.20873_UPDATE.zip to your local drive. 3. Unzip the file to a temporary folder (e.g., C:\Temp).

4. Double-click the setup.exe file. 5. On the “Welcome” screen, click Next.

6. Specify a destination folder or accept the default (C:\Inetpub\wwwroot\DSF\WebSite).

Note 1. Verify settings in the “Installation Summary” then click Next.

2. During the Update installation, a web page will launch. Reviewthe page results thenclose it. 7. Follow the instructions provided on the “Finish” screen.

Note You are now finished, unlessyou are moving your database to a remote server in which case you will need to decrypt in order to update the connection string by performing step 8 below.

8. Locate and run the two files listed below that are included in the update. The files will be in the WebSite folder (i.e., C:\Inetpub\wwwroot\DSF\WebSite):

 DecryptCS.bat—Double-click batch file to decrypt the website connection string within the web.config file.  EncryptCS.bat—Double-click batch file to encrypt the website connection string within the web.config file.

Note The batch files are configured for a standard deployment where:

1. The .NET Framework is installed to %windir%\Microsoft.NET\Framework\v2.0.50727 where %windir% is the environment variable storing the location of the Windows folder.

2. The site is installed using the WebSite name DSF.

If either of these values is different, the batch files can be re-configured to match the custom settings of the particular installation. Please note that changing the files will cause an application restart, so it is suggested that the modification process be performed during non-operating hours.

Cloud (EFI-Hosted) Installations: How to Obtain the Software

Cloud customers will be upgraded automatically at the specified maintenance period.

Note To obtain any upgrade for client side VDP software:

1. Go to http://w3.efi.com/support/overview/web-to-print-solutions/digital-storefront/upgrade-order-form.

2. In the “Order Upgrade Contact Form,” for the “Licensed Version” select the Digital StoreFront Cloud option for version 7.0.

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4. Complete the remainder of the form and then click Submit.

EFI will contact you with information on receiving and installing your software. If you select the option to download the software: After downloading the zip file, unzip it to a temporary folder (e.g., C:\Temp), and then click the setup.exe file.

The Digital StoreFront Forum is Online: Register Today

The Digital StoreFront Forum is a place where users of EFI’s industry-leading Web-to-Print solution can come to share experiences with other members of the Digital StoreFront community. There are user forums for sharing information on integration with management information systems (MIS) such as Logic™, Monarch, Pace™, and PrintSmith™. Additional forums provide user-to-user information on variable data printing (VDP) with FusionPro and XMPie services and on integrations with EFI Fiery®, Fiery XF, and MicroPress® print systems.

Visit http://dsfforums.efi.com/ to join the Digital StoreFront Forum today and enjoy the benefits:

 Interact with and learn from others in the Digital StoreFront user community.

 Share helpful tips and experiences on “best practices” and workflow solutions.

 Connect with the community of Digital StoreFront users.

 Receive periodic updates on upcoming events related to Digital StoreFront.

Important Note on the Digital StoreFront Forum:

Please be aware that the Digital StoreFront Forum is not a place to request or receive formal technical support from EFI support personnel, engineers, or professional services. If you are experiencing an issue that is beyond the scope of help that other Digital StoreFront users can provide, please contact EFI’s Digital StoreFront technical support to receive formal, trackable support (contact information is on page 5).

Important Notes

Operating System Support

New installations of Digital StoreFront 7.x are supported only on Windows Server 2008 R2 and Windows Server 2012 R2.

System Requirements and Database Backup

 Please ensure that the server you are upgrading meets the minimum system requirements for Digital StoreFront 7.x as specified in this document on page 23.

 You must perform a backup of your database before upgrading to Digital StoreFront 7.x.

Pause During Installation

The installation process can appear to get stuck on “Stopping EFI.DSF.PdfService service” and “Stopping Digital StoreFront Conversion Service.” It is not stuck, but merely waiting for the services to stop and shut down. Please note that the wait can be 4–6 minutes for each service.

Important Note for Customers Using Pace MIS

 Digital StoreFront 7.4 introduces a new enhancement to Pace MIS in which external certificates for SSL connections during direct channel setup are now handled differently to ensure communication between Digital StoreFront and Pace. Note that if you are using SSL, you must reregister your communication channel.

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Important Statement for Customers Who Use iPay88 Merchant Account

If you are using the iPay88 merchant account:Before upgrading to Digital StoreFron 7.4, please make sure that all transactions are marked shipped and cleared out of the system.

Important Statement for Customers Who Use CyberSource Hosted Order Page

Note This notification contains important, time-sensitive information for all Digital StoreFront customers who use CyberSource Hosted Order Page for processing order payments.

CyberSource Hosted Order Page (HOP) Replaced with Secure Acceptance

The CyberSource Hosted Order Page (HOP) payment solution will be discontinued as of September 30, 2014. The official statement from CyberSource is:

“In September 2014 the Hosted Order Page product is to be replaced by a new Secure Acceptance product. You MUST migrate to a Secure Acceptance integration method if you wish to continue to use CyberSource for processing transactions. Please contact CyberSource Customer Support to discuss how to migrate from your current Hosted Order Page integration method to one of the new Secure Acceptance integration methods.” (Source: http://www.cybersource.com/developers/develop/integration_methods/legacy_integrations/)

Steps to Take to Ensure Continuity of Service

To avoid any disruption in payment processing for orders placed in Digital StoreFront with the CyberSource HOP merchant account you must:

1. Migrate from the CyberSource Hosted Order Page product to the new Secure Acceptance integration method prior to August 30.

Note Any Digital StoreFront transactions placed through HOP not closed out prior to September 30, 2014, will have to be closed out manually in the CyberSource Business Center.

2. In Digital StoreFront: After setting up your CyberSource Secure Acceptance account, set up a new

CyberSource Secure Acceptance merchant account in Digital StoreFront (introduced in v. 7.4) on the Credit Card Management and Configuration | Merchant Accounts page. After you set up the account in Digital StoreFront, all new orders will be processed through the Secure Acceptance solution immediately.

Note For complete instructions on how to configure your CyberSource Secure Acceptance account with Digital StoreFront, see the Digital StoreFront online help topic “Add or Edit a Merchant Account” or search the online help for “CyberSource Secure Acceptance Hosted.”

Remote Print Center (RPC)

Underscores in Machine Name

If your Digital StoreFront server name (which you must enter in the Machine Name field during installation of the Remote Print Center) contains an _ (underscore character), then RPC will not function correctly. Please edit the server name so that it contains no _ (underscores).

Remote Print Center Security Enhancement

Digital StoreFront 6.0 introduced a new version of Remote Print Center (RPC) that secures all RPC web services. Upgrading to this new security-enhanced version of RPC is optional. To enjoy the benefits of the new security enhancements, however, you must reinstall RPC. During installation you will be prompted to enter Digital StoreFront user credentials. Please enter credentials for a user who has privileges to manage print shops (e.g., an administrator). Please note that the RPC also now supports .NET framework 4.5. If you have an existing instance of the RPC then it will work fine without any change. When you download a new version of the RPC, it will be supported with .NET frame work 4.5.

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Approver Import Template Must Be Updated

Important Note: Please note that pre-7.4 versions of the approver import template (Approver_Configuration.csv) used to import approvers to Digital StoreFront on the Import page will no longer work in Digital StoreFront v. 7.4.

Note This change was made to allow approval policies for cost centers and accounting codes. See the What’s New in Digital StoreFront 7.4 document for information on the new approval functionality. To import approvers to Digital StoreFront v. 7.4, you must update to the new template. To do this:

1. Go to Administration > Export / Import.

2. Click Download on the Export page to download the new template.

3. Edit your approval policies as needed (e.g., add approval policies). 4. Go to the Import tab.

5. Select your revised template and click Import Template to import it.

Customizing Email Notifications

For email customizations to work correctly, you must activate the Overrides are currently active control on the

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Note When using the Test Email function on the Instant Email Notification page you must specify a test email address for a recipient who is a registered member of the company and user group you selected in the Send To section of the page.

Server-Side Conversion of Microsoft Office Files (64-bit)

For the conversion of Microsoft Office files to work correctly, you must make sure that Microsoft Office is running in 32-bit architecture to match Digital StoreFront, which runs in 32-bit because it depends on other 32-bit applications to perform the file conversion. Digital StoreFront does not support the 64-bit version of Microsoft Office at this time. Thus, in short, Microsoft Office must match the bit architecture of Digital StoreFront (32-bit) for file conversion to work correctly.

For Microsoft Excel files to convert properly, make sure the operating system’s locale settings (i.e., regional and language options) match the language used in Excel.

Digital StoreFront and Virtual Environments

 Digital StoreFront can be installed in a virtual environment. To license the software, EFI supplies customers with a USB dongle. The virtualization instance must therefore have the ability to see a USB device at all times.

 Digital StoreFront Technical Support will not consider you “out of contract” if you are running Digital StoreFront on a virtual machine. For Digital StoreFront customers with a current support agreement, EFI will use commercially reasonable efforts to investigate potential issues with Digital StoreFront software running on a virtual machine. As part of that investigation, EFI may require the issue to be reproduced independently from the virtual machine environment. Where issues are confirmed to be unrelated to the non-virtual environment, EFI will support its Digital StoreFront software in a manner that is consistent with support provided when that software is not running in a virtual environment. EFI does not “support” virtual environments, but does support Digital StoreFront running in virtual environments. EFI understands that Digital StoreFront can be used in a virtual environment if that environment supports USB (necessary for the dongle), and EFI will support the Digital StoreFront software (see the item above). EFI will not be responsible for your virtual environment or the setup of your virtual environment.

VDP Support: XMPie® and FusionPro®

Note XMPie should be installed and run on a separate server (not the Digital StoreFront server) as XMPie may require additional system resources that can affect the performance of Digital StoreFront. FusionPro should be installed and run on the Digital StoreFront server.

XMPie 6.6 Support

 Digital StoreFront supports XMPie 6.6.1 with Adobe InDesign 6.0.

Note To obtain the current version of XMPie go to http://www.efi.com/dm/dsfupgrade/. Please select customer hosted or cloud depending on which type you have. Please note that prior versions of XMPie that EFI has delivered will work with Digital StoreFront 7.x, so upgrading to the latest version is optional.

 XMPie ships on two discs—one that contains the XMPie mini-server and another that contains the XMPie uDirect Standard/Classic and the XMPie Designer.

 XMPie 6.6 includes:

 1 – Mini-server license

 1 – uDirect Standard/Classic license

 unlimted - Designer licenses

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 FusionPro ships on two discs—one that contains the FusionPro VDP Producer API and another that contains the FusionPro Desktop VDP Creator (which used to be called Server) and the FusionPro Designer.  FusionPro 9.2 includes:

 1 - Producer license  1 - Creator license

 2 - Designer licenses (i.e., for 2 installations)

Note If Digital StoreFront is customer-hosted, and you are under maintenance, you can order the upgrade disk at http://www.efi.com/dm/dsfupgrade/. You will need to provide your dongle number and a shipping account number to get the new software. The upgrade kit contains the FusionPro Desktop VDP Creator and FusionPro VDP Producer API installation discs.

Note A new FusionPro license is needed only for a major release of FusionPro (e.g., 8.0, 9.0). Thus, if you have a license for FusionPro 9, you do not need to upgrade your license to run FusionPro 9.2. If you have a license for FusionPro 8 or earlier, however, you will need to obtain a license to run the latest version of FusionPro (i.e., 9.2).

Note on Internet Information Service (IIS) 7.5 Configuration

The Digital StoreFront configuration has been updated to optimize the use of system resources and improve site performance.

Notes on Custom Reports

Custom Reports for Cloud-Based Systems: Custom reports for cloud-based (EFI-hosted) customers must be developed by EFI Professional Services. Cloud-based customers, please contact EFI Professional Services if you need to have custom reports developed.

Notes on EFI Fiery JDF Support

JDF Generation

A ticket template that offers both binding and stapling is possible in Digital StoreFront, but this combination is incompatible with JDF. In the rare event that a customer requests binding with stapling, Digital StoreFront’s JDF job ticket will only request the binding. This is by design and is part of JDF.

Notes on PrintMessenger on Windows 2008 Servers

The PrintMessenger installation will fail to Reset and Execute on certain Windows 2008 servers due to permission issues. Thus, if after performing Reset and Execute on the Administration > Installers page you receive an error message (i.e., “Error: Access to path … is denied”), do this:

1. In Windows Explorer navigate to the folder “c:\inetpub\wwwroot\DSF\dsffiles.” 2. Delete the following folders:

 Client  Client 64

3. Log in to Digital StoreFront and go to Administration > Installers. 4. Click Reset.

5. Click Execute.

Note This will rebuild the installer and recreate the “Client” and “Client64” folders. As an alternative, you can set full permission for “Local Users” on the “dsffiles” folder.

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Note on the Enhanced Approval Functionality Post Digital StoreFront 6.6

Please be aware that Digital StoreFront enhanced approval functionality (introduced in v. 6.6) brought some changes to the existing approval workflow and provides many new and enhanced features per customer requests. For instance, you can configure single or multi-level price-based approvals not only for companies and print shops but for departments, users, and groups as well. You are also now able to configure product-based approvals. For complete details on approvals in Digital StoreFront, see the admin online help and the interactive tutorial on the DSF Forum ( http://dsfforums.efi.com/showthread.php?357-eLearning-Interactive-Tutorials-How-to-Set-Up-Approvals).

Note on Creating and Editing Storefronts

When you create or edit storefronts, Digital StoreFront clears the cache to ensure that your storefronts are saved properly. After clearing the cache, the system will reload the pages on your site. While the pages are reloading, the performance of the site will be slower than normal. To minimize the impact on customer experience, it is strongly recommend that you create and edit storefronts during non-peak hours.

New Features and Enhancements in Digital StoreFront 7.4

Note For more detailed information about the new features and enhancements introduced in Digital StoreFront, see the document What’s New in Digital StoreFront 7.4.

Digital Download Products

You can now offer products in digital formats (such as eBooks or photographs) that customers can download..  Ability to download production PDFs

You can configure certain products (DSFdesign Studio, static, and VDP – single-record only) to give your print buyer customers the option of purchasing a digital download of the production PDF along with the printed product.

Product Matrix Products

Product matrix products give product admins a convenient way to set up products with two or more variations (such as a spirit-wear T-shirt available in three colors and four sizes) and buyers a convenient way to order from a variety of related products. When creating a variation (option) for the product, admins will choose the attributes (size, color, quality, etc.) that apply to the product from the matrix of attributes they have set up. Buyers who select the T-shirt product on the storefront will be presented with all the options you have set up for the product.

Approvals for Accounting Codes and Cost Centers

You can now configure approvals based on the accounting codes and cost centers associated with an order using the import/export functionality in Digital StoreFront.

Pace MIS Enhancement

External certificates for SSL connections during direct channel setup are now handled differently to ensure communication between Digital StoreFront and Pace.

Note If you are using SSL, you must reregister your communication channel.  Support for Mixed Impression Mode

Digital StoreFront 7.4 supports mixed impression mode, meaning that products can now be configured so that buyers can create special pages with color on one side and black-and-white on the other.

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Ogone Payment Solutions

Administrators can now select an option to hide the billing address from buyers. Please note that Ogone has changed its name to Ingenico Payment Services. The name change is not, however, reflected in Digital StoreFront 7.4.

Support for CyberSource Secure Acceptance Model

Digital StoreFront 7.4 adds merchant account support for the CyberSource Secure Acceptance Model, which replaces the current CyberSource Hosted Order Page (HOP) payment solution.

Note: If you are currently using the CyberSource Hosted Order Placement (HOP) payment solution, please read the important note Important Statement for Customers Who Use CyberSource Hosted Order Page on page 8.

Ariba support for SmartStores

LDAP integration enhancement

Administrators now have the option of turning on an SSO (Single-Sign-On) button in the login block for SmartStore storefronts (not supported on classic storefronts) that would redirect the user to the SSO URL. (Enhancement Reference: 29607)

Known Issues in Digital StoreFront 7.4

Note Please note the following with regard to SmartStores in v. 7.4:

1. On SmartStore storefronts, only the basic page in Company Order History is available; on Classic storefronts, the Job Details page will continue to be available.

2. In the CSR workflow, the Search page uses the Classic storefront theme.

3. When a text logo is used for a SmartStore storefront, and an administrative user opens the Administration page, no logo is shown in the banner.

4.

SmartStores: Product Image Link

The option of making an XMPie image a product image link is not available in SmartStores. (Issue Reference: 27932)

SmartStores: Shopping Cart Change Print Shop Option

The option of changing print shop is not available on all pages of the shopping cart in SmartStores. (Issue Reference: 27897)

SmartStores: File Upload

No message is displayed after files are uploaded on the My Saved Files | Add Files page in SmartStores. (Issue Reference: 28017)

SmartStores: SmartStore Builder

The last name / first name link in the upper right hand corner of the SmartStore Builder reloads the current page. (Issue Reference: 28137)

SmartStores: Portrait Mode with Keypad on iPad

When a buyer is using an iPad in portrait mode and the keypad is opened, the display is distorted on the ad hoc product customization page in the Visual Product Builder. (Display in landscape mode is correct.) (Issue Reference: 28175)

SmartStores: Shopping Cart Calendar

The arrows to change the month on the calendar in the Shopping Cart are missing on the Magic SmartStore storefront theme in Internet Explorer 10. (Issue Reference: 28206)

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SmartStores: Captcha Code During Registration

When a buyer is registering on a mobile device, if Captcha code security is enabled, a new Captcha code is shown after the buyer chooses a print shop. (Issue Reference: 28710)

DSFdesign Studio: PDF not Included in Exported Zip File

When a DSFdesign Studio template is exported, the PDF file is not included in the export zip file, which prevents the template from being imported properly. (Issue Reference: 24831)

DSFdesign Studio: Top Border Color

The color of the top border of the Design Studio page for any product does not change per the site’s color theme. (Issue Reference: 28007)

XMPie Products: DIAL Text Fields Not Available for Mapping

DIAL text fields in XMPie products are not available for mapping on the Map Data page. (Issue Reference: 23589)

Fiery XF Mapping

After media is mapped from the Fiery XF, print services are being created in Digital StoreFront (based on information in Fiery XF) for which the capabilities do not exist in Digital StoreFront. (Issue Reference: 26423)  Operator View Filter Option “Scheduled Tasks”

The new link Scheduled Tasks in the filter on the Operator View is not currently working.

(Issue Reference: 23852)

Products deleted from catalog could still be ordered

Products deleted from the catalog can still be ordered from a buyer’s saved jobs on some sites. (Issue Reference: 25999)

Issues Resolved in Digital StoreFront 7.4

Application error when running query with the Dynamic Query Tool

Resolved the issue that was causing an application error when running certains queries with the Dynamic Query Tool. (Issue Reference: 16107)

Media name for front cover not showing on the Production Job Ticket

Resolved the issue that was preventing the media name (e.g., “11x17 65# Silver Cover Stock”) for the selected Front Cover from being shown on the first page of the production job ticket. (Issue Reference: 21183)

Changes to Select Cloud Providers site settings not being saved until cache was cleared

Resolved the issue that was preventing changes made to Select Cloud Providers in the Site Settings from being saved until the cache was cleared. (Issue Reference: 23963)

Garbage collection failed when encountering an open file

Resolved the issue that was causing garbage collection to fail when it encountered an open file. (Issue Reference: 25133)

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Enter in input field opening Operator View (MAC OS and non-Internet Explorer browser only)

Resolved the issue encountered when running under MAC OS and in any browser except Internet Explorer that was causing a click of the Enter key on any input field on the Administration side to open the Operator View (instead of confirming the input data). (Issue Reference: 25812)

Media price doubling after defining special pages

Resolved this issue with the implementation of mixed mode printing (e.g., color on one side and black-and-white on the other). (Issue Reference: 25850)

Application error when buyers searched for a last name containing an apostrophe

Resolved the issue that was causing an application error when buyers searched for a last name containing an apostrophe (e.g., O’Malley). (Issue Reference: 25900)

Personalized data lost when VDP template updated

If an administrator updates a VDP template and a buyer opens a saved job (based on the template) or re-orders the job, the personalized data originally enter by the buyer is now retained, and does not have to be re-entered. (Issue Reference: 26308)

[Company] system variable showing the wrong company

Resolved the issue that was causing the system variable [Company] when used in the Subject and Message of the email notification “Print Shop Message: Order Status Change” to always identify the company as the company associated with the super administrator. (Issue Reference: 26330)

Application error when buyers searched for an address in the shopping cart during checkout

Resolved the issue that was causing an application error when a buyer searched for an address in the shopping cart during checkout. (Issue Reference: 26593)

Application error when running query with the Dynamic Query Tool and failure to create a link on export

Resolved the issue that was causing an application error when viewing a user list and preventing the export from creating a link on certain instances of the Dynamic Query Tool. (Issue Reference: 26605)

Partial Shipment details not being shown to the admin as shown to the buyer

Resolved the issue that was preventing the details of partial shipments from MIS from being displayed in the Order View. Now the order line shipment details will be shown when Order Details is opened from the Order View. (Issue Reference: 26789)

Help icon now displayed on non-EFIGS localized versions of Digital StoreFront

Resolved the issue that was preventing the help icon (question mark icon) that accesses admin Help from being displayed on localized versions other than English, French, Italian, German, and Spanish. (Issue Reference: 27301)

DSFdesign Studio products and Japanese support

You can now enter text in Japanese. (Issue Reference: 27409)  Norwegian new order email notification in English

Resolved the issue that was causing the Norwegian email notification for a new order (i.e., New Order Customer Notification) to be displayed in English. (Issue Reference: 27658)

Link Select from Gallery directing to the storefront not to the gallery

Resolved the issue that was causing the Select from Gallery link when ordering a product to direct to the storefront not to the gallery on certain products on some sites. (Issue Reference: 27957)

Operator and output not being set for jobs

Resolved an issue that was preventing an operator or output device from being assigned for a job. (Issue Reference: 28062)

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Global changes to company level sender email settings not being applied

Resolved the issue that was preventing global changes to the company level sender email settings from being applied. (Issue Reference: 28385)

Error when uploading a spending account csv file to update spending accounts

Resolved the issue that was preventing updating of Spending Accounts via upload of spending accounts csv file on the Export / Import page (the upload failed with the error: “An error occurred updating spending accounts” for each record). (Issue Reference: 28498)

Taxes being charged on rush order line items and order adjustments for tax exempt companies

Resolved the issue that was causing taxes to be charged on rush order line items (and order adjustments) for companies set up as tax exempt. (Issue Reference: 28715)

Application error when trying to add new users to existing promo codes

Resolved the issue that was causing an application error when an administrator tried to add new users to an existing promo code. (Issue Reference: 28730)

Company Branded URL link directing to the default storefront

Resolved the issue that was causing the Company Branded URL link on the Companies page to direct to the default storefront—not the company branded storefront. (Issue Reference: 29027)

Application error when accessing Company Order History

Resolved the issue that was causing an application error when Company Order History was accessed on certain sites. (Issue Reference: 29052)

Lengthy preview time for XMPie products

The time it takes before a preview of an XMPie product is displayed was significantly reduced. (Issue Reference: 29086)

Preview of ad hoc products in Firefox

Resolved the issue that was preventing a preview of an ad hoc product from being displayed when Firefox was used as the browser. (Issue Reference: 29114)

Ariba support for SmartStores

Support for Ariba is now available for SmartStores. (Issue Reference: 29149)  Ogone checkout and billing addresses

When you set up an Ogone merchant account, you can now select the Gateway Does Billing Address option so the billing address is not displayed in Digital StoreFront during checkout. This option can also be selected for existing Ogone accounts. (Issue Reference: 29187)

Password retrieval and name verification

If buyers forget their passwords, their user name is now verified before they are asked for the answer to their security question. Previously, any name could be entered, and the security question was still asked. (Issue Reference: 29230)

Address book searches not returning results

Resolved the issue that was preventing Address Book searches from returning any results. For example, a search by phone number would return the following: “No contacts found to satisfy your search criteria.” (Issue Reference: 29295)

Buyers able to upload images to FusionPro products even when “Allow user to upload image” not selected

Resolved the issue that allowed buyers to upload images to FusionPro products even though the FusionPro form settings option “Allow user to upload image” was not selected. (Issue Reference: 29358)

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DSFdesign Studio screen freezing when certain product templates updated

Resolved the issue that was causing the DSFdesign Studio window to lock up after certain product templates were updated. (Issue Reference: 29370)

Product image not being shown for products in SmartStores

Resolved the issue that was preventing the product image from being displayed when a buyer opened a product in a SmartStore (i.e., an “Image not available” message would be displayed). (Issue Reference: 29372)  Order displayed under the wrong header on the Revenue by Product report

Resolved the issue that was causing certain orders included on the Revenue by Product Report to be displayed under the wrong header on certain sites. (Issue Reference: 29399)

Application error when ordering a static product on SmartStore if inventory is 0

Resolved the issue that was causing an application error when a buyer attempted to order a static product on a SmartStore when the inventory was depleted. (Issue Reference: 29403)

Color issues for some products after update automatic preview

Resolved the issue that was causing some color issues in the production PDF for certain products after a new PDF was uploaded for a product and Update Automatic Preview was selected. (Issue Reference: 29439)  Unable to upload MS Publisher files on Essential sites

Resolved the issue that was preventing MS Publisher files from being uploaded to Digital StoreFront Essential sites (i.e., the message “The following types of files are not allowed” would be shown). (Issue Reference: 29455)

Support for cost centers and accounting codes in approval workflow

You can now configure approvals based on cost centers and accounting codes. These types of approvals are set up using the import/export functionality. For more information, see What’s New in Digital StoreFront. (Issue Reference: 29476)

Error when adding a new page element to the footer of a SmartStore

Resolved the issue that was causing an error when a new page element was added to the footer of a SmartStore. (Issue Reference: 29484)

Cannot add more than one file to an ad hoc product on a SmartStore

Resolved the issue that was preventing more than one file from being added to an ad hoc product on a SmartStore. Clicking Add Files a second time did not open the Upload window to allow buyers to add a second file. (Issue Reference: 29523)

Unable to order products using a direct product link

Resolved the issue that was preventing buyers from ordering a product using a direct product link (i.e., the item would not be added to the shopping cart and no Add to Cart button would be displayed). (Issue Reference: 29530)

Unable to remove recipient added for an order in the shopping cart before saving the recipient

Resolved the issue that was preventing a buyer from being able to remove an additional recipient added for an order in the shopping cart until after the recipient was added. A Remove Recipient button is now displayed immediately after adding an additional recipient (i.e., before the recipient is saved). (Issue Reference: 29575)

Media not being displayed in SmartStores per the priority set in the ticket template

Resolved the issue that was preventing media from being diplayed in SmartStores according to the priority set in the ticket template configuration. (Issue Reference: 29591)

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LDAP Single Sign-On option

When using LDAP for verification, you can now configure a SmartStore to display a button in the Login window to allow buyers to log into Digital StoreFront using Single Sign-On (SSO). This is configured in Site Settings > Directory Services Authentication. (Issue Reference: 29607)

Errors when placing or deleting certain items from the shopping cart

Resolved the issue that was causing errors when attempting to place or remove certains items from the shopping cart on certain sites. (Issue Reference: 29627)

Product detail image not being displayed for products propagated from Pace to Digital StoreFront

Resolved the issue that was preventing the large product image from being displayed to buyers on the Product Detail image page when a SmartStore is set up using Pace shared inventory items (i.e., the product thumbnail in Pace was not being propogated to the storefront for the large version of the product image shown on the Product Detail page). (Issue Reference: 296550)

Installation documentation now includes setup instructions for IIS components

The latest version of the Digital StoreFront Installation Guide was revised and now contains sections on how to configure Windows Server 2008 and Windows Server 2012 prior to installation of the Digital StoreFront software. (Issue Reference: 29660)

MIS basic integration enhancement

Basic integration was expanded to give an MIS the option of requesting orders to be sent by Digital StoreFront instead of Digital StoreFront delivering orders to a web service or network location for the MIS to pick up. When an MIS requests orders, the MIS Systems page includes a Request Order Connectivity Info section to provide details of the connection. (Issue Reference: 29662, 29900)

Buyer order history only went back about six months

Resolved the issue that was limiting a buyer’s order history in SmartStores to the previous six months (i.e., instead of showing the buyer’s entire order history). (Issue Reference: 29684)

Products in SmartStores priced on the product details page as “Requires Quote”

Resolved the issue that was causing new products on SmartStores to be priced as “Requires Quote” on the product details page (even though when ordered the correct price was shown in the shopping cart). (Issue Reference: 29707)

File spec URL format in JDF ticket

The file spec URL for the NT Shared option was incorrectly formatted in the JDF ticket (process and intent). The URL is now formatted according to the JDF spec. (Issue Reference: 29753)

Orders paid for with CyberSource not submitted

Resolved the issue that was preventing orders paid for via CyberSource credit card payment from being submitted (i.e., the order errors and remains in the shopping cart) after upgrading to Digital StoreFront 7.2. (Issue Reference: 29759)

Product searches with forward slash ( / ) character on SmartStores

Resolved the issue on SmartStores that was causing the Web page to go blank (i.e., only the background was visible) when a buyer ran a product search that contained the forward slash ( / ). (Issue Reference: 29760)  Product-level tax in Extended System Connector and MIS XMLs

The product-level tax is now captured in the OrderInformation.xml. (Issue Reference: 29782)  Uploading multiple files with long names in Firefox

Resolved the issue that was causing problems when trying to upload multiple files with long names when using Firefox. (Issue Reference: 29835)

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MULTILINE fields in FusionPro products

When a FusionPro field was set to MULTILINE in Digital StoreFront, extra blank lines were being displayed below the field in Visual Product Builder and on SmartStores. This was fixed. (Issue Reference: 29845)  Price changes for non print products made in an MIS

 When prices were changed for non print products in an MIS, the price was not being updated in the product details in Digital StoreFront. This was fixed. (Issue Reference: 29911)

Duplicate orders

Resolved the issue that was causing duplicate orders in the order system. Previously if someone placed an order that failed at a critical spot, the jobs were left in the order system. Buyers would try to place the order that had failed again. If it went through, there were two orders that referred to the same job IDs. This caused a number of issues (e.g., including assigning the jobs to output devices, assigning order/job statuses, and such). Digital StoreFront 7.4 implements multiple changes to prevent this issue for all new orders placed in Digital StoreFront 7.4. (Issue Reference: 25973 and related issues 29220, 28872, 28493, 28185, 25973)  Accounting code date/time saved based on last change

Resolved the issue that was preventing the date/time of the accounting code from being saved based on the last change made to it. (Issue reference: 27524)

Tabs printed in duplex job in Fiery

Resolved the issue that was causing an error when printing tabs in a duplex job in Fiery. (Issue Reference: 27960)

Negative image in preview

Resolved the issue that was causing a negative image to be shown in the preview for some PDF files. (Issue Reference: 29310)

Image window in DSFdesign Studio was resizing with gallery images

Resolved the issue that was causing the image window for a DSFdesign Studio product to resize (e.g., become smaller) as a gallery image was added to it (and then the image window could not be resized). (Issue

Reference: 29462)

C# project in web site directory

Resolved the issue that was cauing a small C# project from being included in the web site directory (Issue Reference: 29719)

Filters in Dynamic Query Tool

Resolved the issue that was preventing the filters in dynamic queries from being saved and results are now displayed based on the filters. (Issue Reference: 29783)

Credit card authorization date mapped from Digital StoreFront to Pace

Resolved the issue that was preventing the authorization date from being crrectly mapped from Digital StoreFront to Pace. (Issue Reference: 29905)

Localized tooltip text now being displayed

Resolved the issue that was prevening tooltip text from being displayed in localized versions. (Issue Reference: 30027)

DSFdesign Studio PDF not generated when the size exceeded 1 GB

Resolved the issue that was causing the DSFdesign Studio PDF from being generated when the PDF size was greater than 1 GB. (Issue Reference: 29932)

DSFdesign Studio PDF download link

Resolved the issue that was preventing the DSFdesign Studio option “Allow buyer to download PDF” from being disabled (i.e., to prevent buyers from downloading the PDF). (Issue Reference: 30002)

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DSFdesign Studio image quality

Resolved the issue that was causing image quality issues with images added to DSFdesign Studio products (e.g., the images were blurry and pixelated). (Issue Reference: 30165)

DSFdesign Studio: Customizing image exposure caused the product to freeze

Resolved the issue that was causing the product to freeze when a buyer adjusted the exposure value for an image in the product. (Issue Reference: 30167)

Dynamic Query Tool: Duplicate records in the Order table

Resolved the issue that was causing duplicate records to be displayed in the Order table when running a dynamic query. (Issue Reference: 30171)

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Customer-hosted installations: issues resolved after initial release of 7.4

Customer-hosted installations encountered the following issues after an upgrade to the initial release of Digital StoreFront 7.4:

Page not found error when clicking Buy Now

Resolved the issue that was causing a “Page not found” error when clicking Buy Now. (Issue Reference: 30379)

Only 25 products displayed on classic storefront

Resolved the issue that was preventing more than 25 products from being displayed on a classic storefront. (Issue Reference: 30392)

Orders being cancelled in PrintSmith integrations

Resolved the issue that was causing all orders to be canceled in the cart but jobs still being created in PrintSmith. (Issue Reference: 30384)

XMPie previews

Resolved the issue that was preventing a preview of an XMPie product being displayed or being displayed incorrectly. (Issue Reference: 30399)

Ariba: products unavailable/not displayed

Resolved the issue that was preventing categories and products from being displayed and causing products to be unavailable. (Issue Reference: 30401)

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System Requirements

Please ensure that your system meets the following minimum requirements before beginning the installation process. Important note: Please ensure that your Windows operating system is fully up to date and that you have installed all available security patches and updates prior to installation. Please disable all pop-up blockers before installing.

Note Additional guidelines on the IT environment requirements for running Digital StoreFront are available upon request from Digital StoreFront Technical Support (for contact information see page 5).

Digital StoreFront Server

Hardware Requirements*

Processor 1.8+ GHz dual core processor

RAM 3+ GB

Note: Rendering files (such as in the display graphics industry) will require more RAM. We suggest a minimum of 8 GB for such environments.

Hard disk 250+ GB

Note: 25+ GB hard disk space must be available on the operating system drive even if Digital StoreFront is installed on a different drive. This accommodates components that are installed on the operating system drive such as Windows Updates, Microsoft SQL Server, and third-party components.

Drive DVD-ROM drive

External ports 1 USB for software dongle, 1 Ethernet 10/100/1000 BaseT NIC Display Monitor that supports 1024 x 768 or higher resolution

*For the requirements for installing Digital StoreFront in a DMZ environment see the document IT Requirements for Running Digital StoreFront in the Digital StoreFront documentation folder on the server on which Digital StoreFront is installed.

Software & Component Requirements

Operating System  Microsoft Windows Server 2008 R2 (64-bit) with IIS 7.5 / Message Queuing

Microsoft Windows Server 2012 R2 (64-bit) with IIS 8.0 / Message Queuing

(Standard or Datacenter)

Note: The server must be set up as an Application Server and not as a File Server for Digital StoreFront to install properly.

For Digital StoreFront site administration

 Digital StoreFront website administration (the functionality on the Administration pages) is supported only on a machine running Internet Explorer 8, 9, or 10 or Mozilla Firefox 24, 25, or 28 under Windows

 Java Runtime Environment (JRE) 1.7.0.51

Note: Please install the 32-bit version of Java even though you are on a 64-bit machine because the DSFdesign Studio uses Flex, which does not support 64-bit Java.

For Server Side PDF Conversion Microsoft Office 2007 or 2010 Professional (32-bit) with .NET programmability option set to “Run from My Computer” for all applications in the Office suite. For File Preflighting Java Runtime Environment (JRE) 1.7.0.51

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Hardware Requirements*

Web Browser Internet Explorer 8, 9, 10, 11 Mozilla Firefox 24, 25, 28 Safari 5, 6, 7 (Mac)

Google Chrome 23, 26, 31 Opera 9, 18

Note: HTML5 is not supported on Internet Explorer 8 and 9.

Database Server Microsoft SQL Server Express 2012 (64-bit) is included with the installation and will be installed if no local SQL components are present on the install machine. Optional (Customer Supplied):

 Microsoft SQL Server 2012 Standard or Enterprise

 Microsoft SQL Server 2008 Workgroup, Standard, or Enterprise .NET Framework Microsoft .NET Framework 4.5 is required

MicroPress Support Requirements To enable MicroPress integration version 7 or higher is needed Fiery JDF Connector Support

Requirements

For complete information on supported Fiery devices and the hardware and software requirements for integrating Fiery devices with Digital StoreFront via the Fiery JDF Connector, please visit:

http://w3.efi.com/support/overview/jdf-connector/system-requirements Digital StoreFront was tested with XF version 4.5PP3 and XF 5.0.2 Requirements for MIS connectivity

through the PNI (PrintNet Integrator)

The computer on which you install the PNI must meet the following requirements: • Windows 2003, Windows 2000, or Macintosh OS X 10.3.9 and 10.4.5

• 512+ MB RAM

• 200+ MB free disk space

• An Internet accessible static IP address. The address must be an Internet facing address that allows inbound traffic on port 10443 (HTTPS) and outbound traffic on port 80, 443, and 9443 (9443 is for PrintSmith only).

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Client-Side Requirements for PrintMessenger

PC

Processor 1+ GHz processor

RAM 1+ GB

Hard disk 500+ MB available hard disk space

Operating system Windows Server 2003 SP2, Windows Vista, Windows 7, Windows 8, Windows Server 2008 R2, Windows Server 2012

Note: Digital StoreFront supports 32-bit and 64-bit operating systems. Web browser

*Pop-ups must be enabled

Internet Explorer 8, 9, 10, 11 Mozilla Firefox 24, 25, 28 Safari 5, 6, 7 (Mac)

Google Chrome 23, 26, 31 Opera 9, 18

Other software Microsoft .NET Framework 3.5 and all related Service Packs (SPs) and updates (only version 3.5 – not a higher version – is supported)

Adobe Acrobat Reader 8, 9, Adobe Flash Player 10 Display Monitor that supports 800 x 600 or higher resolution

Macintosh

Processor G4+

RAM 1+ GB

Hard disk 500+ MB available hard disk space Operating system Macintosh OS/X 10.4, 10.5, 10.6

Web browser Apple Safari 5, 6, 7

Mozilla Firefox 24, 25, 28

Other software Adobe Acrobat Reader 8, 9, Adobe Flash Player 10 Display Display that supports 800 x 600 or higher resolution

For Remote Print Center (RPC)

Processor 2+ GHz processor

RAM 512+ MB

Hard disk 1 GB available hard disk space (more recommended)

Operating system Windows 2008 with IIS 7.0 / Message Queuing, Windows Vista, Windows 7, Windows 2012, Windows 8

Note: Digital StoreFront supports 32-bit and 64-bit operating systems for RPC. Microsoft Web Service Enhancements (WSE) 2.0 SP3

.NET Framework Microsoft .NET Framework 4.5 Web browser Internet Explorer 8, 9, 10, 11

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For Background Uploader (for submitting superwide format product files)

Operating system Windows 2003, Windows Vista, Windows 7, Windows 2008, Windows 8

Note: Digital StoreFront supports 32-bit and 64-bit operating systems. Mac OS 10.4, 10.5, 10.6

Other software Java Runtime Environment (JRE) 1.6 and higher

VDP (Variable Data Product) Requirements

Hardware Requirements for VDP Server

Processor: 1.8+ GHz dual core processor

RAM 2+ GB

Hard disk 100+ GB

Drive DVD-ROM drive

Operating System XMPie: Windows Server 2008 or 2012 (64-bit)

Note: XMPie should be installed and run on a separate server (not the Digital StoreFront server) as these applications may require additional system resources that can affect the performance of Digital StoreFront. FusionPro: Windows Server 2008 or 2012 (64-bit)

Note: FusionPro must be installed and run on the same server as the Digital StoreFront server.

Zip Decompression WinZip v. 14 or higher

Display Monitor that supports 1024 x 768 or higher resolution

Software Requirements for Print Shop Client VDP Plug-in

FusionPro Designer/Creator Adobe Acrobat 7, 8, 9, 10, 11

Additional plug-ins for Adobe InDesign CS3, CS4, CS5, CS6 XMPie Designer/uDirect Classic Adobe InDesign CS3, CS4, CS5, CS5.5, CS6

SmartStore Requirements

Mobile Device Platforms & Operating Systems for SmartStores

Devices IPAD 4th Generation

IPhone 3,4,5 Android Tablet

Windows Tablet Android Mobile

Windows Lumia 820, 1020

Operating System Windows 8

iOS 6, 7

Android 2.3.3-2.3.7, 4.1

Web Browser Support for SmartStores

Browsers SmartStores will work only on the following browsers: Internet Explorer 10+

Google Chrome Mozilla Firefox

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Mobile Device Platforms & Operating Systems for SmartStores

Apple Safari Opera

SmartStores will not work on Internet Explorer 7, 8, or 9.

To accommodate site visitors who are still using these earlier versions of Internet Explorer, it is best to create a classic storefront version of any

SmartStore that you create. That way, when a visitor to your site is on one of the older browsers, Digital StoreFront will automatically display the classic version. Note: Digital StoreFront does have a legacy browser customization feature to jump start the process creating the classic version of a SmartStore.

Appendix A: Approval Workflow: Recommended Scenarios

Scenario 1: Multiple Company-Level Approvers

Use Case: Approvers can approve for only a subset of users in a company (e.g., department or group).

Important Note: Prior to v. 6.6, buyers were required to select an approver from a list of all approvers. Post v. 6.6, buyers no longer choose an approver and all associated approvers will receive approval e-mail notification for orders submitted.

Recommended Action Pending Setup of New Approval Workflow: To prevent confusion on the part of your current approvers who might receive more e-mail notifications than they previously received, we suggest that you take the actions in “Appendix B: Interim Measure for Sites that have More than One Company Approver” on page 28.

Recommended Action: To more specifically assign approvers to buyers, define department-level, group level, or user-level approvers using the new approvals functionality in introduced in v. 6.6. This is done using the Import functionality (i.e., editing the CSV spreadsheet – approvals template – and importing it).

Scenario 2: Single Level and Print Shop-Level Approvers

Use Case: A single approver serves as both company and print shop approver.

Important Note: After upgrading to v. 6.6+ with its multi-level approval feature, such approvers will be required to approve each order twice (once for each level).

Recommend Action: Alert approvers who serve as both print shop and company approvers that beginning with Digital StoreFront 6.6 they will be required to approve orders twice (once for the print shop and once for the company).

Scenario 3 Multiple - Approvers on an approval level

Use Case: If there are multiple approvers at an approval level, any one of the approvers can approve an order or product for which they are associated . Once one of the people approves then the the approval

requirement is satisfied. Note that if an order is multi-level then a person at the next level will need to approve the order or product, and once the approval at all levels has been satisfied, the order is approved; at that point, the buyer will be informed via e-mail notification.

Recommended Action: No action is required. All approvers at a level will receive an approval notification email and any one of them can act on it.

Scenario 4: Multiple Approvers at a level

Use Case: Approvers approve the orders or products for specific users who are confined to a company, department, group, or individual user. The specificity of the users that an approver is confined to is configurable.

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Pre-6.6 Workflow: Prior to v. 6.6, buyers were required to select their individual approver from a list of all approvers that were assigned to their company. Pre-6.6, the system restricted approvers to the buyers in a company.

Recommended Action: Define user-level approvers using the new approvals functionality in introduced in v. 6.6 using the Import functionality (i.e., editing the CSV spreadsheet – approvals template – and importing it).

6.6+ Workflow: Once user-level approvers are defined, the appropriate approver(s) will receive email notification emails for the users that they are assigned to.

Appendix B: Approval Workflow: Interim Measure for Sites with More

Than One Company Approver

Note This section is for those sites that are transitioning from pre-version 6.6 approval workflows and have not yet set up their workflows using the new approval functionality introduced in Digital StoreFront v. 6.6.

Before the new approval workflow was introduced in v. 6.6, all company approvers would receive approval e-mail notifications for all orders requiring approval. To prevent confusion on the part of your current approvers we suggest that you take the following actions as an interim measure until your new approval workflow is set up: 1. Send an email to all of your existing company approvers saying something like: “We are in the process of

updating our approval workflows, and you may receive some notifications erroneously. If you receive an ‘approval required’ notification for a user who is not in your approvals hierarchy, please disregard it – no action is required. Please do not approve or decline these orders. They will be acted upon by the appropriate approver. We apologize for any inconvenience.”

2. Modify the order approval email notification so that it alerts recipients to approve or decline only those orders submitted by buyers for whom they are the appropriate approver. To edit the Order Approval For Approvers email notifications at both the company level and the site level follow the steps in the sections below:

3. To edit the company-level order approval email notification 4. Log in to Digital StoreFront with your administrator credentials. 5. Go to Administration > Companies.

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6. On the Manage Company page, click the View / Manage Email Notifications link.

7. On the Company-Level Email Notifications page, click the Order Approval For Approvers email message link.

8. On the Edit Email Notification page, add a message such as the following to let your approvers know that they should review and approve or decline only those orders for which they are the appropriate approver:

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approve or decline these orders. They will be acted upon by the appropriate approver. We are in the process up updating our approval workflows and you may receive some notifications erroneously. We apologize for any inconvenience.

9. Click Save.

To edit the site-level order approval email notification

10. Log in to Digital StoreFront with your administrator credentials. 11. Go to Administration > Email Settings.

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13. On the Site-Level Email Notifications page, click the Order Approval For Approvers email message link.

14. On the Edit Email Notification page, add a message such as the following to let your approvers know thatthey should review and approve or decline only those orders that require their approval:

If you are not the approver for this user, please disregard this notice. No action is required. Please do not approve or decline these orders. They will be acted upon by the appropriate approver. We are in the process up updating our approval workflows and you may receive some notifications erroneously. We apologize for any inconvenience.

15. Click Save.

Note Contacting EFI Digital StoreFront Technical Support: If after completing the tutorial and consulting the online help on approvals you still need assistance, please contact technical support (see the contact information on page 5).

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t www.efi.com/dsf to http://w3.efi.com/support/overview/web-to-print-solutions/digital-storefront/upgrade-order-form s FTP site http://w3.efi.com/support/overview/web-to-print-solutions/digital-storefront/upgrade-order-form t http://dsfforums.efi.com/ e: http://www.cybersource.com/developers/develop/integration_methods/legacy_integrations/ (

References

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