Codici errore Universal Send Kit
#001
Causa
Dettaglio
-Check your document. -Paper jam.
-Remove any jammed paper.
#003
Causa
Dettaglio
-Document is too long.
-Communications that take longer than a preset time (64 minutes) Causa an error.
-Change the resolution to any setting other than ultra-fine, and send the document again.
-When receiving a document, ask the remote party to either reduce the resolution at which the document is scanned, or divide the document into two or more parts before sending it.
#005
Causa
Dettaglio
-No answer.
-The other party did not answer within 35 seconds. -The receiving machine is not a G3 fax.
-Confirm that the remote machine is able to communicate, and try again
-Confirm this with the receiving party.
#009
Causa
Dettaglio
-Load paper.
-Either there is no recording paper, or the paper feed cassette is not correctly set.
-Either replenish the recording paper, or correctly set the paper drawer.
#011
Causa
Dettaglio
-Check your document.
-The document you are sending was not placed correctly.
-Place it again, and resend.
#012
Causa
Dettaglio
-No paper in the remote unit.
-The document could not be sent beCausa the receiving fax machine was out of paper.
-Ask the other party to load the paper drawer.
#018
Causa
Dettaglio
-Busy/No signal.
-The other party did not respond when your machine dialed/redialed.
-The documents could not be sent beCausa the other party was engaged with another communication with another party.
-Confirm that the remote party is able to communicate, and try again.
#022
Causa
Dettaglio
-Fowarding cannot be performed beCausa the contents of the Group Address specified as forwarding destinations have been deleted or are only User Inboxes.
Transmission cannot be performed beCausa, when you send documents to destinations registered in an Address Book, the destinations are deleted from the Address Book
while awaiting transmission. #037
Causa
Dettaglio
-The memory is full (Memory for I-Fax reception is full). -Reception is rejected beCausa the printer is not ready to print.
-Wait until automatically recovered.
-Print out documents stored in the memory with MEMORY RX or RECEIVED IN MAIL BOX
-Erase error documents or unwanted documents in order to make memory available.
-If an error occurs in the printer, eliminate the Causa. #080
Causa
Dettaglio
-Subaddress TX rejected.
-A subaddress is not set in the remote machine.
-Check the subaddress of the remote party, and try again.
#081
Causa
Dettaglio
-Password TX rejected.
-A password is not set in the remote machine.
Check the password of the remote party, and try again.
#099
Causa
Dettaglio
-Copy/print is interrupted.
-Stop button was pressed during communication
-Try to copy/print again. -Try communication again #102
Causa
Dettaglio
-Check Subaddress/Password.
-The subaddress and/or RX passwords do not match.
-Check the subaddress and/or RX passwords and try again.
#107
Causa
Dettaglio
-The memory is full.
-A document could not be sent beCausa there was no memory available.
-Either send the document after the end of memory copying, resend the document at a lower resolution, or erase unwanted documents in order to make memory available.
#701
Causa
Dettaglio
-No Department ID was set when the job was entered, or the password has changed.
-Enter the correct Department ID or password
#702
Causa
Dettaglio
-Unable to operate beCausa memory is full. -Please wait a few moments.
-Try again, after other Send jobs are complete. -Do not send a document to multiple recipients at the same time.
-Send the document in smaller partitions and/or to a smaller number of recipients.
#703
Causa
Dettaglio
-Unable to write beCausa the image area of memory is full. -Please wait a few moments.
-Try again after other Send jobs complete.
it back ON. #704
Causa
Dettaglio
-An error occurred when receiving address information from the Address Book while sending an e-mail.
-Check the address settings. If the machine still does not operate normally, turn the main power OFF, then turn it back ON.
#705
Causa
Dettaglio
-The Send operation was interrupted beCausa the size of the image data on one page is larger than the Send Data Size Limit set from the Additional Functions screen.
-Change the setting for the Send Data Size Limit from the Additional Functions screen. (See “Specifying the Settings for Sending e-mail,” ) in your reference instruction manual of the machine that you are working on.
#706
Causa
Dettaglio
-The Address Book is being imported or exported from the Remote UI, or it is being used by another sending
component.
-Try sending again.
#711
Causa
Dettaglio
-The box memory is full. -Erase documents stored in the box.
#712
Causa
Dettaglio
-The maximum number of documents is stored in a box. -Delete the documents stored in the box. #749
Causa
Dettaglio
-BeCausa the service call message is being displayed, you cannot perform jobs.
-Turn the main power off, wait for 10 seconds, and turn the main power back on. If the machine still does not work, turn the main power off, and unplug the machine, and contact a service representative. After the service call message disappears, send the job again.
#751
Causa
Dettaglio
-FTP server is not set up.
-The network with the FTP server is cut off. (Cannot connect to the destination, or the line is severed in the middle)
-Check the destination. -Check the network.
-Check the FTP server settings.
#752
Causa
Dettaglio
-The SMTP server name is not correct, or the server is not functioning.
-The domain name or e-mail address may not be set. -The Network is down.
-Check the SMTP server name, domain name, and e-mail address set in the Additional Functions screen.
-Check that the SMTP server is operating properly. -Check the network status.
#753
Causa
Dettaglio
-An error occurs in TCP/IP when transmitting to the FTP server, transmitting e-mail, and/or I-Fax
transmission/reception. (Error of Socket, Select, etc.)
#754
Causa
Dettaglio
-The Server is not functioning when sending data to the database or the network is down.
-The Database’s address setting is not correct.
-Check the server and network.
-Check the database’s address settings.
#755
Causa
Dettaglio
-You cannot send jobs beCausa TCP/IP is not functioning correctly.
-IP address is not set.
-When configuring the machine, the IP address is not correctly registered for either DHCP, RARP or BOOTP.
-Check the TCP/IP setting on the Additional Functions screen.
#756
Causa
Dettaglio
-The NetWare setting from the Additional Functions screen is set to OFF.
-Set the NetWare setting to ON.
#801
Causa
Dettaglio
-A timeout error occurred during communication with the SMTP server to transmit an e-mail, or to transmit/receive I-Fax, due to a problem with the server.
-The SMTP server returned an error while trying to connect.
-The e-mail address is not correct.
-Check that the SMTP server is operating properly. -Check the network status.
-Check the e-mail address setting
#802
Causa
Dettaglio
-The SMTP server or DNS server name is not correct from the settings in Additional Functions screen.
-Connection to the DNS server failed.
-Check the name of the SMTP server set in the Additional Functions screen.
-Check that the DNS server is operating properly. #803
Causa
Dettaglio
-Before sending all pages, the network connection was cut by the recipient.
-Send the documents again.
#804
Causa
Dettaglio
-Unable to match a specified directory name when sending data to a database or file server.
-The specified directory was not found when transmitting to the FTP server.
-The Folder ID is not correct. -Incorrect upload directory. -No authority to access the folder.
-Not allowed access to the upload directory.
-Change the Folder ID of the recipient’s address. -Change the upload directory for the destination.
-Change the setting to enable access to the folder from the server side.
-Configure the server to allow access.
#805
Causa
Dettaglio
#806
Causa
Dettaglio
-Incorrect user name or password was specified when sending to the file server/FTP server.
-Change the user name or password of the recipient/destination.
#807
Causa
Dettaglio
-You do not have the authority to access the specified directory.
-Set the authority required to access the server’s directory, then send again to the accessible server.
#808
Causa
Dettaglio
-An error occurred on the server while sending data to a file server/FTP server.
-Reboot the server or perform other maintenance techniques as necessary.
#809
Causa
Dettaglio
-A same file name exists on the server and cannot be overwritten.
-Change the settings on the file server to enable overwriting.
#810
Causa
Dettaglio
-A connection error for the POP3 server occurs when receiving I-Fax.
-The POP3 server returned an error message during the POP3 connection.
-A timeout error occurs during connection with the POP3 server due to the server’s problem.
-Check the POP3 server name settings in Additional Functions.
-Check that the POP3 server works properly.
#812
Causa
Dettaglio
-A password error occurs when the POP3 server’s user authentication to receive IFax.
-Check the password setting for the POP3 account in Additional Functions.
#813
Causa
Dettaglio
-A user account error occurs when the POP3 server’s user Authentication to receive I-Fax.
-Check the POP3 account settings in Additional Functions.
#815
Causa
Dettaglio
-Attempted to log on to a file server that has already been logged on by you. You cannot log on to the same device with the same user name.
-Wait a few moments to send the data again; change the NetWare server to send, or stop the Pserver.
#816
Causa
Dettaglio
-Unavailable to print beCausa the quantity exceeded the limit set in Department ID Management.
-Contact your system manager.
#817
Causa
Dettaglio
operate correctly, contact your system manager
#819
Causa
Dettaglio
-Due to corruption of data of the e-mail or I-Fax, failure to separate the message text from the image data.
-Ask the sender to resend the data.
#820
Causa
Dettaglio
-The attached image format is not of Base64/uuencode format, or corruption of the data failed to print the received image.
-Ask the sender to change the image format and resend it.
#821
Causa
Dettaglio
-The received image format is not compatible to the machine.
-Ask the sender to change the image format and resend it.
#822
Causa
Dettaglio
-You have received data that cannot be processed. (Image cannot be decoded.)
-Check the settings and ask the sender to resend.
#823
Causa
Dettaglio
-Unable to connect with the remote copy printers. -Check the network, and try again. If the machine still does not operate correctly, contact your system manager.
#824
Causa
Dettaglio
-A communication error with the remote copy printers occurred. -Check the network, and try again. If the machine still does not operate correctly, contact your system manager.
#825
Causa
Dettaglio
-The Department ID and password of the copy job are not registered in the remote copy printers. Printing cannot be performed beCausa the ID and password of the reserved or current print jobs have been deleted or the password has been changed.
-Register the Department ID and password of the copy job in the remote copy printers. Use the remote copy printer in which the Department ID and password of the copy job are registered. Try again with a different Department ID and password. If you do not know the password, contact your system manager.
#827
Causa
Dettaglio
-You have received data that cannot be processed. (Contains MIME information that is not supported.)
-Check the settings and ask the sender to resend.
#828
Causa
Dettaglio
-You have received HTML data. -Ask the sender to use a file format other than HTML and
resend. #829
Causa
Dettaglio
-The received image exceeds the maximum size the machine can receive.
-If the server is set up to keep error messages, allocate more space for incoming mail or retrieve the file with another computer
set to the SMTP receiving mode, allocate more space for incoming mail and ask the sender to re-send the image. Alternatively, you could ask the sender to reduce the file size by lowering the image resolution or dividing it into smaller files.
#830
Causa
Dettaglio
-DSN error notification is received beCausa of incorrect I- Fax address and destination condition settings, or the data size of the sent documents exceed the mail server capacity.
-Check the I-Fax address and destination condition settings.
-Set the maximum data size for sending so that it is less than the email server capacity.
-Check the status of the mail server, DNS server, and network.
#831
Causa
Dettaglio
-I-Fax document is not received using SMTP beCausa of the RX/Print Range setting in the IP Address Range Settings in Additional Functions.
-Reset the RX/Print Range setting in the IP Address Range Settings in Additional Functions.
#832
Causa
Dettaglio
-The DSN mail was not sent beCausa the e-mail settings and network settings in Additional Functions have not been set or trouble has occurred at the mail server end.
-Check the DNS server Settings in the Network Settings, and the E-mail/I-fax, and IP address settings in Additional Functions.
-Check the status of the mail server and DNS server. #833
Causa
Dettaglio
-The MDN mail has not been sent beCausa the network Settings in Additional Functions have not been set or trouble has occurred at the mail server end.
-Check the DNS Server Settings in the Network Settings, and the E-mail/I-Fax, and IP address settings in Additional Functions.
-Check the status of the mail server and DNS server. #834
Causa
Dettaglio
-An MDN error notification is received beCausa I-Fax address or destination condition settings are incorrect, trouble has occurred in the network or mail server, or the memory of the machine at the recipient’s end is full.
-Check the I-Fax address and destination condition settings.
#835
Causa
Dettaglio
-The received text contains in excess of maximum number of lines that can be received at a time.
-Ask the sender to reduce the number of lines in the text and resend it. (Maximum receivable lines : approx. 300 lines = 3 pages in LTR size format)
-Ask the sender not to send the text in uuencode format in the case that the sender is using Outlook Express as a mailing software.
#851
Causa
Dettaglio
-Not enough memory in the main unit, or the scanned
document cannot be stored beCausa there are more than 100 documents I in the specified Mail Box.
-Check the available memory of the main unit, and delete unwanted documents in the boxes. If there are a large number of documents, delete them from the specified Mail Box.
Causa
Dettaglio
-An error occurred beCausa the main power switch was turned OFF while a job was being processed.
-Check to see if the main power switch is ON. Try processing the job again if necessary.
#853
Causa
Dettaglio
-When trying to print a large number of pages, the job is not performed due to insufficient memory resources. -Using the wrong print driver.
-Reduce the number of pages to print or perform the print job again when other jobs are not reserved.
-Make sure that the print driver that you’re using is the correct one for that specific model printer that you’re printing to.
#899
Causa
Dettaglio
-The e-mail or I-Fax has been successfully sent, but reception may be incomplete beCausa transmission was relayed via multiple servers.
-Confirm whether reception was complete. -Check if you receive an error mail.
#995
