Minimum System Requirements

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Minimum System Requirements

January 2013

Copyright © 2013 by Kryptiq Corporation • All rights reserved

Site Definitions

System requirements can vary, depending on the size of your site.

Site Size Definition

Small 1–25 providers or 1–75 concurrent EMR users. Medium 26–200 providers or 75–600 concurrent EMR users. Large 201–800 providers or 601–2400 concurrent EMR users.

Sites with 800+ providers or 2400+ concurrent EMR users require a custom solution. Contact Kryptiq Customer Support to discuss the details.

Minimum Number of Servers

The required number of servers depends on the size of your site and the products that you purchase.

Site Size SM/PP Web Server SM/PP/DM* App Server CM** EP** ACM***

Small 1 combined server 1 1 1

Medium 1 1 1 1 1

Large 1 1 1 1 1

*Document Management can be installed on the same server as Secure Messaging and Patient Portal.

**ePrescribing each requires a dedicated server.

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2 January 2013

Server Environment

Kryptiq requires that you provide dedicated servers for the products listed in this document. Except for anti-virus client software, backup agents, and other utility software, no third-party software may be installed on a Kryptiq server.

Kryptiq supports the following technologies, regardless of your organization's size. Inform Kryptiq Customer Support if you intend to use them.

 Virtual Machines (VM).

Kryptiq supports virtual servers provided that the dedicated processor, memory, and hard drive resources comply with the minimum server requirements listed in this document. The database component must be located on a physical server.

 Storage Area Network (SAN) / Network Area Storage (NAS).  SSL Accelerators.

 Remote SQL database on a SQL Server dedicated to Kryptiq applications.  Remote SQL database on a SQL Server shared with non-Kryptiq applications.  SQL Server clustering.

Do not configure any Kryptiq server as a Primary or Backup Domain Controller. Kryptiq requires local ASP user accounts. If you configure the server as a domain controller, these accounts are unavailable.

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ACM Minimum Requirements

ACM Console

Requirement Minimum

Processor Dedicated, server-class, dual-core, 2.4 GHz

Memory 2 GB RAM

Hard drive 25 GB (RAID recommended)

OS*

Windows Server 2003 (32-bit) - Standard with latest service pack - Enterprise with latest service pack Windows Server 2008 (32-bit) - Standard with latest service pack - Enterprise with latest service pack Windows Server 2008 R2 (64-bit) - Standard with latest service pack - Enterprise with latest service pack .Net Framework 3.5 with latest service pack ACM versions 2.3 and higher requires 4.0.

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4 January 2013

ACM Agent

Requirement Minimum

Processor Dual-core, 2.4 GHz

Memory 2 GB RAM

Hard drive 25 GB (RAID recommended)

OS*

Windows 7 (32-bit or 64-bit)

- Professional with latest service pack - Ultimate with latest service pack Windows Server 2003 (32-bit) - Standard with latest service pack - Enterprise with latest service pack Windows Server 2008 (32-bit) - Standard with latest service pack - Enterprise with latest service pack Windows Server 2008 R2 (64-bit) - Standard with latest service pack - Enterprise with latest service pack .Net Framework

3.5 with latest service pack

ACM versions 2.3 and higher require 4.0.

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January 2013 5

CareManager Minimum Requirements

Requirement Minimum

Processor Server-class, dual-core, 2.4 GHz Memory 2 GB RAM if SQL Server is run remotely 4 GB RAM if SQL Server is run locally Hard drive* 36 GB with RAID

OS**

Windows Server 2008 (32-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack Windows Server 2008 R2 (64-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack

DB

SQL Server 2005 Express w/Advanced Services (small/medium sites)

SQL Server 2005 (large site) - Standard Edition

- Workgroup Edition SQL Server 2008 (large site) - Standard Edition

- Workgroup Edition .Net Framework 3.5 with latest service pack

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6 January 2013

ePrescribing Minimum Requirements

Requirement Minimum

Processor Pentium 4 (small/medium sites) Server-class, dual-core, 2.4 GHz (large site) Memory 2 GB RAM if SQL Server is run remotely

Hard drive 30 GB

OS*

Windows Server 2003 (32-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack Windows Server 2008 R2 (64-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack

DB

SQL Server 2005/2008 Express w/Advanced Services (small/medium sites)

SQL Server 2005/2008 (large site) - Standard Edition

- Workgroup Edition .Net Framework 3.5 with latest service pack

*Kryptiq does not support Small Business editions of Windows. The only 64-bit

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Document Management Minimum Requirements

Requirement Minimum

Processor Server-class, dual-core, 2.4 GHz Memory 2 GB RAM if SQL Server is run remotely 4 GB RAM if SQL Server is run locally Hard drive 300 GB with RAID

OS

Windows Server 2008 R2

- Standard Edition with latest service pack - Enterprise Edition with latest service pack

DM

If you have up to 25 providers and import to Document Management, the minimum requirement is SQL Server 2008 Express w/Advanced Services.

If you have more than 25 providers and do not import to

Document Management, the minimum requirement is SQL Server 2008 Express w/Advanced Services.*

If you have 26 or more providers and import to Document Management, the minimum requirement is SQL Server 2008 Standard or Workgroup Edition.

.NET Framework 4.0

*Express version can be used when the number of providers is greater than 26, but

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8 January 2013

SM/PP Minimum Requirements: Dual Server

Many small sites, and all medium and large sites, require a dual-server configuration. If you have a very small and simple site, you can consider a combined-server

configuration.

Requirement Web Server Minimum Application Server Minimum

Processor Server-class, dual-core, 2.4 GHz

Server-class, 1 dual-core, 2.4 GHz (small site) Server-class, 2 dual-core or 1 quad-core, 2.4 GHz (medium/large sites)

Memory 2 GB RAM

4 GB RAM (most sites)

8 GB RAM (large sites that run SQL Server locally)

Hard drive 36 GB with RAID 36 GB with RAID*

OS**

For SM/PP 4.x–5.x:

Windows Server 2003 (32-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack Windows Server 2008 (32-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack Windows Server 2008 R2 (64-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack

For SM/PP 6.x:

Windows Server 2008 R2 (64-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack

For SM/PP 4.x–5.x:

Windows Server 2003 (32-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack Windows Server 2008 (32-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack Windows Server 2008 R2 (64-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack

For SM/PP 6.x:

Windows Server 2008 R2 (64-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack

DB N/A

SQL Server 2008 Express

w/Advanced Services (1-5 providers) SQL Server 2008 (6+ providers) - Standard Edition (processor license) - Workgroup Edition (processor license)

.Net Framework

For SM/PP 4.x–5.2:

.Net 3.5 with latest service pack

For SM/PP 5.3 and above:

.Net 4.0

For SM/PP 4.x–5.2:

.Net 3.5 with latest service pack

For SM/PP 5.3 and above:

.Net 4.0

*If you want to add Document Management to this server, the requirement is 300 GB with RAID.

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SM/PP Minimum Requirements: Combined Server

Some small sites (1–25 providers or 1–75 concurrent EMR users) can use a combined Web/application server. Advanced small sites (and all medium and large sites) require a dedicated Web server and a dedicated application server. Contact Kryptiq

Customer Support to determine which solution will best serve your organization.

Requirement Minimum

Processor Server-class, dual-core, 2.4 GHz

Memory 4 GB RAM

Hard drive 36 GB with RAID*

OS**

For SM/PP 4.x–5.x:

Windows Server 2003 (32-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack Windows Server 2008 (32-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack Windows Server 2008 R2 (64-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack

For SM/PP 6.x:

Windows Server 2008 R2 (64-bit)

- Standard Edition with latest service pack - Enterprise Edition with latest service pack

DB

SQL Server 2008 Express w/Advanced Services (1-5 providers) SQL Server 2008 (6+ providers)

- Standard Edition (processor license) - Workgroup Edition (processor license)

.Net Framework

For SM/PP 4.x–5.2:

.Net 3.5 with latest service pack

For SM/PP 5.3 and above:

.Net 4.0

*If you want to add Document Management to this server, the requirement is 300 GB with RAID.

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SQL Server Recommendations

Consider these recommendations as you select Microsoft SQL Server 2008 software:

 For many small sites implementing a single-server solution, Microsoft SQL Server

2008 Express with Advanced Services is an excellent choice. SQL Server 2008 Express is free, it supports up to 10-GB databases, and its Advanced Services package contains useful database management features. Consider the following before choosing SQL Server 2008 Express:

Lacks support for enterprise features. Limited to one CPU.

Buffer pool is limited to 1 GB.

Databases size is limited to 10 GB (Server 2008).

 If you already have a dedicated SQL Server 2008, consider using that server to

host Kryptiq products such as Secure Messaging, Patient Portal, ePrescribing, and Document Management.

If you decide to use the remote SQL Server, Kryptiq requires SQL Server Authentication and an account with the db_owner role.

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Minimum Network Requirements

These requirements apply to Secure Messaging and Patient Portal.

Network Component Details

Internet connection High-speed, always-on, reliable. Internet bandwidth 1 Mbps up/1 Mbps down (small sites).

5 Mbps up/2 Mbps down (medium/large sites). IP address One available external static IP address.

Firewall Provide a firewall with port 443 mapped to the Kryptiq Web server.

For added security, redirect port 80 to port 443. FQDN A fully qualified domain name (FQDN) is required

(for example, secure.yourorganization.org).

SSL certificate Must be obtained from a trusted certificate authority. Network connection 100 Mbps, full duplex.

LDAP Support

The Lightweight Directory Access Protocol (LDAP) allows you to synchronize your Secure Messaging and Patient Portal user accounts with your network user accounts. Secure Messaging and Patient Portal natively support LDAP with the following

systems:

 Microsoft Active Directory in conjunction with Microsoft Exchange 2000, 2003,

2007, or 2010.

 Novell® eDirectory in conjunction with a Novell GroupWise installation that is

configured for eDirectory LDAP authentication.

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14 January 2013

Minimum Workstation Requirements

To access product features, use the following configurations. These requirements are unrelated to the hosting server requirements.

SM/PP DM CM EP

Hardware Any that will support Web browser

Pentium 4 or equivalent, 1 GB RAM, 50 MB

available disk space Any that will support Web browser Any that will support Web browser OS* Any that will support Web browser**

Windows XP SP2

Windows 7 Any that will support Web browser Any that will support Web browser

Web browser*** Internet Explorer 8.x and 9.x Firefox® 2.x–Current at Release Safari™ 2.x–5.x Internet Explorer 7.x, 8.x, and 9.x Firefox 2.x–Current at Release

Safari 2.x–5.0 Internet Explorer 7.x, 8.x, and 9.x Internet Explorer 8.x and 9.x *Kryptiq does not support Small Business editions of Windows, but Kryptiq does support 64-bit operating system and hardware with the 32-bit operating systems listed above.

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Additional Document Management Information

Additional Software

Software Notes

PDF Reader Install a PDF reader such as Adobe® Reader® or Foxit Reader.

Scanning software To create image files that Document Management can index, you must use software designed to manage the scanning process. Choose a third-party product with the following capabilities:

 Supports batch processing of multiple documents.

Converts paper documents to acceptable file formats (.PDF, .TIFF, etc.). Automatically saves PDF files to a designated folder with a unique name.

Document Management Scanner

Choose a TWAIN compliant scanner that supports your scanning software and your organization's needs.

Effect of Scanning on the Server Hard Drive Requirement

In most cases, the required 300 GB server hard drive is large enough to store images from several years of scanning activity. Estimate your eventual need for additional storage based on the rate at which you fill your hard drive or based on the guideline that 30,000 scanned pages (8.5 x 11 inches, black and white, 150 dpi) require

approximately 1 GB of hard drive space. Grayscale and color scanning require 4-10 times that amount.

Customer Support

GE Centricity Customer Support is available at:

 888.436.8491; option 1 (Toll-Free)  CentricityISService@ge.com (Support)  www.gehealthcare.com (Corporate)

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