(1)(2)ABOUT AIAG
Purpose Statement
Founded in 1982, AIAG is a globally recognized organization where OEMs and suppliers unite to address
and resolve issues affecting the worldwide automotive supply chain. AIAG's goals are to reduce cost and
complexity through collaboration; improve product quality, hea lth, safety and the environment; and
optimize speed to market throughout the supply chain.
AIAG Organization
AIAG is made up of a board of directors, an executive director, executives on loan from member
companies, associate directors, a full-time staff, and volunteers serving on project teams. Directors,
department managers, and program managers plan, direct and coordinate the association’s activities
under the direction of the executive & director.
AIAG Projects
Volunteer committees focus on business processes or supporting technologies and methodologies. They
conduct research and
develop,
publish, and
provide training on standards, conventions, standard
business practices, white papers, and guidelines in the areas of automatic identification, CAD/CAM,
EDI/electronic
commerce,
continuous
quality
improvement,
health
focus,
materials
and
project
management,
occupational
health
&
safety,
returnable
containers
and
packaging
systems,
transportation/customs and truck & heavy equipment.
AIAG PUBLICATIONS
An AIAG publication reflect a consensus of those substantially concerned with its cope and provisions. An
AIAG publication is intended as a guide to aid the manufacturer, the consumer and the general public. The
existence of an AIAG publication does not in any respect preclude any one from manufacturing, marketing
purchasing or using products, processes, or procedures not conforming to the publication.
CAUTIONARY NOTICE
AIAG publications are subject to periodic review and users are cautioned to obtain the latest editions.
MAINTENANCE ROCEDURE
Recognizing that this AIAG publication may not cover all circumstances, AIAG has established a maintenance
procedure. Please refer to the Maintenance Request Form at the back of this document to submit a request.
Published by:
Automotive Industry Action Group
2 6 2 0 0 L a h s e r R o a d , S u i t e 2 0 0
S o u t h f i e l d , M i c h i g a n 4 8 0 33
Phone: (248) 358-3570 • Fax: (248) 358-3253
APPROVAL STATUS
The AIAG Quality Steering Committee and designated stakeholders approved this document for publication on
August 1, 2007.
AIAG COPYRIGHT AND TRADEMARK NOTICE:
The contents of all published materials are copyrighted by the Automotive Industry Action Group unless otherwise indicated.
Copyright is not claimed as to any part of an original work prepared by a U.S. or state government officer or employee as part of the
person's official duties. Al rights are preserved by AIAG, and content may not be altered or disseminated, published, or transferred
in part of such content. The information is not to be sold in part or whole to anyone within your organization or to another company.
Copyright infringement is a violation of federal law subject to criminal and civil penalties. AIAG and the Automotive Industry Action
Group are registered service marks of the Automotive Industry Action Group.
FOREWORD
Automotive Industry Action Group (AIAG) committees are made up of volunteers from member
companies in the automotive industry. The work of preparing process audits is done by AIAG technical
committees.
The main task of technical committees is to prepare Automotive Standards and System Requirements.
Draft documents adopted by the technical committees are circulated to the Steering Committee for review
and consensus approval. Publication of the documents requires approval by the Quality Steering
Committee.
The Quality Steering Committee would like to acknowledge and thank the following individuals and their
companies who have contributed time and effort to the development of this document.
ACKNOWLEDGEMENTS
Core Members:
Pete Batche — Robert Bosch LLC
Mel Dilley — DaimlerChrysler Corp.
Curt Holmes — Commercial Steel Treating Corp.
Ed Jamieson — Bodycote Thermal Processing
Young Kim — Ford Motor Company
Brett Lenhausen — General Motors Corporation
Philip Mikula — TRW Automotive, Inc.
Murli Prasad — General Motors Corporation
Supporting Members:
Todd Bensinger — DaimlerChrysler Corp.
Scott Brodersen — DaimlerChrysler Corp
Dave Calkins — DaimlerChrysler Corp
Leonard Gadzinski — Acument Global Technologies North America
Tim Green — BSI Americas, Inc.
Dave Hernacki — Commercial Steel Treating, Corp.
Dean Higdon — Acument Global Technologies North America
Jef f Martin — ZF Fr ied richshaf en , AG
Mik e Oberg — Induction Services, Inc.
Mike Wiezbowski — DaimlerChrysler Corp.
TABLE OF CONTENTS
ABOUT AIAG ... 1
FORWORD ... 3
ACKNOWLWDGEMENTS... 4
INTRODUCTION... 6
1 SCOPE... 8
1.1 GENERAL... 8
1.2 APPLICATION... 8
1.3 REFERENCE... 9
2 THE HEAT TREAT SYSTEM ASSESSMENT PROCEDURE ... 10
3 SPECIAL PROCESS: HEAT TREAT SYSTEM ASSESSMENT PROCEDURE ... 11
INSTRUCTIONS FOR COMPLETING THE COVER SHEET... 12
SPECIAL PROCESS: HEAT TREAT ASSESSMENT FORMS... 18
INSTRUCTIONS FOR COMPLETING THE JOB AUDIT ... 37
JOB AUDIT FORM ... 38
APPENDIX A — PROCESS TABLES ...42
APPENDIX B — GLOSSARY... 66
INTRODUCTION
General
The work of preparing CQI 9: Special Process: Heat Treat System Assessment (HTSA), Second Edition,
was carried out through the AIAG Heat Treat Work Group. These heat treat requirements are
complementary to customer and product standards.
The HTSA can be used to assess an organization's ability to meet the requirements in this assessment, as
well as customer, regulatory, and the organization's own requirements. The HTSA can also be used
between an organization and its suppliers.
In the HTSA, the word "shall" indicates a requirement for purposes of the self assessment. Failure to
meet the requirements results in an assessment that is either “Not Satisfactory” or “Needs Immediate
Action”. The word “should” indicates a recommendation. Where the term "such as" is used, any
suggestions given are for guidance only.
Process Approach
The HTSA supports the automotive process approach as described in ISO/TS16949:2002.
Heat Treat System Assessment Goals
The goal of the HTSA is the development of a heat treat management system that provides for continual
improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain.
The HTSA, coupled with an internationally recognized quality management system
and applicable
customer-specific requirements, defines the fundamental requirements for heat treat management systems.
The HTSA is intended to provide a common approach to a heat treat management system for automotive
production and service part organizations.
Assessment Process
Ongoing assessments shall be conducted annually, unless otherwise specified by the customer, to
re-examine the continuing compliance with the HTSA. Each assessment shall include a review of the
organization's systems using the HTSA. Successive Job Audits (Section 4.0 of this document) shall
sample parts from different automotive component manufacturers that require compliance to the HTSA
document.
The assessment shall use the process approach to auditing as identified by the requirements of ISO/TS
16949:2002.
Assessor Qualifications
Assessors(s)
shall have the following specific experience to conduct the HEAT TREAT SYSTEM
ASSESSMENT:
1.
Be an experienced quality management system (QMS) internal auditor (for example,
ISO/TS 16949:2002, ISO 9001:2000)
2.
Assessor shall possess heat treating knowledge. Evidence shall include a minimum of 5
years experience in heat treating or a combination of formal metallurgical education and
heat treating experience totalling minimum of 5 years.
3.
Assessor shall possess knowledge of and be familiar with the application of automotive
quality core tools including statistical process control, measurements system analysis,
part approval, failure mode and effects analysis, and advanced quality planning.
Note: If more than one assessor is required to meet the above qualifications, the lead
assessor shall be the person meeting the requirements in item #1.
Other Requirements
The organization shall keep records as evidence of compliance to the requirements identified in the
HTSA, as well as appropriate action plans to address any unsatisfactory ratings.
These records shall
be readily available for review by any customer requiring compliance to the requirements within this
document.
1 S CO P E
1.1 General
This document specifies process requirements for an organization or its suppliers performing applicable
heat treating, who need to
demonstrate ability to consistently provide product that meets customer and applicable
regulatory requirements, and
enhance customer satisfaction through the effective application of the system, including
processes for continual improvement of the system.
The Heat Treat System Assessment is applicable to sites where customer-specified parts for production
and/or service are processed throughout the automotive supply chain.
1.2 Application
All requirements of the HTSA are generic and are intended to be applicable to all organizations
performing the heat treat operations addressed in this document, regardless of type, size, and product.
Note: Process Table E is only applicable to process affecting the final characteristics of the part.
Five Process Tables have been developed and the appropriate table(s) is to be referenced during the
assessment. The Process Tables are specific to heat treat processes as noted below:
Process Table A – Ferrous
Carburizing
Carbonitriding
Carbon Restoration or Correction
Neutral Hardening (Quench and Temper)
Austempering
Martempering
Tempering
Precipitation Hardening – Aging
Process Table B – Ferrous
Nitriding (Gas)
Ferritic Nitrocarburizing (Gas or Salt)
Process Table C – Aluminum Heat Treating
Process Table D – Induction Heat Treating – Ferrous
Process Table E – Annealing, Normalizing, and Stress Relieving
Conformance to CQI-9 is required for all organization that perform annealing,
normalizing, or stress-relieving to achieve desired final characteristics of the part.
Note:
Material producers of primary or raw materials, or any intermediate thermal treating
process step(s) that do not affect the final characteristics of the part are exempt from
conforming to the requirements in CQI-9.
These Process Tables contain requirements for:
1.
Process and Test Equipment
2.
Pyrometry
3.
Process Monitor Frequencies
4.
In-Process /Final Test Frequencies
5.
Quenchant and Solution Test Frequencies
The Process Tables specify the tolerances of process parameters and the frequencies for checking process
control parameters and parts. The Requirements/Guidelines in the HTSA form will notify the assessor
when to refer to the Process Tables.
1.3 Reference
The following standards are referenced in this document. The applicability is limited to the subject matter
referenced.
Standard Number
Title
Standard’s Organization
AMS 2750D
Pyrometry
SAE Aerospace
www.sae.org
SAE J415
Definition of the Heat Treating
Terms
SAE International
www.sae.org
SAE J864
Suface Hardness Testing With
Files
SAE International
www.sae.org
2 THE HEAT TREAT SYSTEM ASSESSMENT PROCEDURE
1.
Obtain current copy of CQI-9 Special Process: Heat Treat System Assessment, 2nd edition
from AIAG.
2.
Identify
all
heat
treat
processes
to
which
CQI-9
Special
Process:
Heat
Treat
System
Assessment 2nd edition applies (see CQI-9, 1.2). Record these processes on the HTSA, Page 1.
3.
Complete the
HTSA,
determining
the
level
of
compliance. A minimum
of
one job
audit
(Section 4) shall be performed during each assessment.
4.
Address each "Not Satisfactory" item and determine corrective action, including root cause
analysis
and
implementation
of
the
corresponding
corrective
action(s).
The
corrective
action(s),
shall
be
completed
within
90
days.
Records
of
the
corrective
action,
including
verification, shall be maintained.
5.
“Needs
Immediate
Action”
requires
immediate
containment
of
suspect
product.
Address
each “Needs Immediate Action” item and determine corrective action(s), including root cause
analysis
and
implementation
of
the
corresponding
corrective
action(s).
The
corrective
action(s)
shall
be
completed
within
90
days.
Records
of
the
corrective
action,
including
verification, shall be maintained.
3 SPECIAL PROCESS: HEAT TREAT ASSESSMENT
INSTRUCTION FOR COMPLETING THE COVER SHEET...12
COVER SHEET FORM...14
INSTRUCTIONS FOR COMPLETING SECTION 1-3 ...15
SECTION 1: MANAGEMENT RESPONSIBILITY & QUALITY PLANNING ...18
SECTION 2: FLOOR AND MATERIAL HANDLING RESPONSIBILITY ...25
SECTION 3: EQUIPMENT ...31
INSTRUCTIONS FOR COMPLETING THE JOB AUDIT ...37
Instructions for completing the Cover Sheet
1.
Facility Name: Name of the facility being assessed.
One form shall be used for each facility. The facility may have several buildings or physical locations in the same
general area. If there is a separate management team (Quality Manager and Metallurgist) or different management
system, then these locations shall be considered as separate facilities.
2.
Address: The street address of the facility being assessed; P.O Box numbers may be given as additional
information.
3.
Phone Number: The phone number of the facility.
If there is no common phone number for the facility, the phone number of the Operations Manager or Quality
Manager shall be used.
4.
Fax Number: The fax number of the facility.
5.
Number of Heat Treat Employees at this Facility: The number of employees, salaried and hourly, associated with
the heat treat operation at this facility.
6.
Captive Heat Treater (Y/N): Enter "Y" if this facility heat treats components for their own company. Enter "N" if the
company does not heat treat any components for their own company.
7.
Commercial Heat Treater (Y/N): Enter "Y" if this facility heat treats components for companies other than their own
company. Enter "N" if this facility does not heat treat any components for other companies.
8.
Date of Assessment: Enter the date(s) of the assessment. An alphanumeric format shall be used to avoid confusion
with different numeric formats.
Example: May 3 – 4, 2006
9.
Date of Previous Assessment: List the date of the previous CQI-9 Special Process: Heat Treat System Assessment
of this facility.
10.
Type(s) of Thermal Processing at this Facility: Place a checkmark to designate all thermal process(es) performed
at this facility. This information determines the appropriate Process Table that shall be used during the assessment.
Processes not listed on the cover sheet are not part of the Heat Treat System Assessment.
11.
Current Quality Certification(s): The heat treater shall list their current quality certifications, e.g., ISO/TS
16949:2002, ISO 9000:2002. Certifications may be from 3rd party sources or customer quality certifications. If
customer quality certification is given, then the year of the last assessment by the customer shall also be given.
12.
Date of Re-assessment (if necessary): If "Not Satisfactory" findings were observed from the original assessment,
then the heat treater shall address each item and determine correct action, including root cause analysis and
implementation of the corresponding corrective action(s).
The date of the re-assessment shall be given here, and the appropriate Question(s) from Sections 1 – 4, in the
original assessment, shall be modified to reflect that the evidence,
relating to the implementation of the corrective
action(s), has been observed. Also, the "Number of Not Satisfactory Findings" shall be modified as appropriate.
13.
Personnel Contacted: List the name(s), title(s), phone number(s), and email address(es), if available,
of the principal participants from the heat treater's organization.
14.
Auditors/Assessors: List the name(s), Company(ies), phone number(s) and email address(es), if available, of the
auditor/assessor(s).
15.
Number of "Not Satisfactory" Findings: Enter the number of "Not Satisfactory" findings observed during the
assessment.
16.
Number of “Needs Immediate Action” Findings: Enter the number of “Needs Immediate Action” finding observed
during the assessment.
Special Process: Heat Treat Process Assessment
Facility Name:
Address
Phone Number
Type(s) of Thermal Processing at this Facility:
Fax Number
Process Table A – Ferrous
Carburizing
Number of Heat Treat Employees at this Facility:
Carbonitriding
Carbon Correction
Captive Heat Treater (Y/N)
Neutral Hardening
Quench & Temper
Commercial Heat Treater (Y/N)
Austempering / Martempering
Tempering
Date of Evaluation:
Precipitation Hardening /Aging
Date of Previous Evaluation:
Process Table B - Ferrous
Nitriding (Gas)
FerriticNitrocarburizing (Gas or
Salt)
Process Table C - Aluminum
Aluminum Heat Treatment
Process Table D - Ferrous
Induction Heat Treating
Process Table E
Annealing
Normalizing
Stress-Relleving
Current Quality Certification(s)
Date of Re-assessment: (if necessary):
Personnel Contacted:
Name:
Title:
Phone:
Email:
Auditors/Assesors:
Name:
Company:
Phone:
Email:
Number of “Not Satisfactory” Findings:
Number of “Needs Immediate Action” Findings:
Number of “Fall” Findings in the Job Audits:
Instructions for completing Sections 1 - 3
Sections 1 - 3 contain questions and the requirements/guidance for each question. The Sections are:
Section 1 – Management Responsibility & Quality Planning
Section 2 – Floor and Material Handling Responsibility
Section 3 – Equipment
The assessor shall assess the heat treater's compliance to Sections 1 – 3 by comparing the evidence
presented by the heat treater to the requirements listed in the "Requirements and Guidance" column.
NOTE 1:
In the "Requirements and Guidance" column, the word "shall" indicates
a requirement and the term "such as" indicates that any suggestions
given are for guidance only.
NOTE 2:
The "Requirements and Guidance" column will indicate to the assessor
when the Process Tables are pertinent to the Questions. When the
Process Tables are pertinent to the Question, the assessor shall assess
the heat treater's compliance to the specified section(s) in the Process
Tables.
NOTE 3:
If the question is not applicable to the heat treater, then the assessor shall
place a checkmark in the "N/A" Assessment column. If the observed
evidence is in compliance to the question, the assessor shall note the
evidence in the "Objective Evidence" column and place a check mark in
the "Satisfactory" column. If the observed evidence is not in compliance
to the question, then the assessor shall note the non-compliance in the
"Objective Evidence" column and place a check mark in the "Not
Satisfactory" column.
NOTE 4:
Where nonconforming product is identified in the assessment of a given
question the assessor shall place a check mark in the “Needs Immediate
Action” (NIA) column. NIA requires immediate containment of suspect
product.
General Notes for AMS 2750D
AMS 2750D is referenced in the Pyrometry Section (Section 2.0) of the Process Tables. Organizations
and suppliers shall comply with the sections of AMS 2750D that reference thermocouples, the calibration
of thermocouples and instrumentation, and the procedure for conducing furnace temperature uniformity
surveys (TUS) see below.
Exceptions to this requirement are listed below in the respective sections.
Thermocouples and Instrumentation
–
Section 3.1 – Temperature Sensors (Therm ocouples)
–
Section 3.2 –Instrumentation –Note: Frequency reductions per AMS 2750D are
not allowed by CQI-9
Exceptions (Compliance to the following sections are not required by CQI-9)
Section Number
Explanation
3.2.5.1 & 2
Temperature
controlling
instruments
purchased
prior
to
1
year
after
le
release
of
AMS
2750D
are
exempt
of
3.2.5.1 and 3.2.5.2.
3.2.5.3.1
One point sensor input is acceptable.
3.2.5.5
Sensitivity checks during calibration
are not required.
System Accuracy Test (SAT) Procedure (Section 3.4)
–
SAT shall be performed by one of the two methods listed below.
–
CQI-9 requires either a (1) comparative check of the control temperature sensor
(CTS) to a calibrated test temperature sensor (CTTS) or (2) resident thermocouple
(R-T/C), per AMS 2750D.
(1) The CTS shall be +/- 5C (or 4:- 10F) of the CTTS at a typical operating
temperature range; this check shall be performed monthly. The procedure
shall follow AMS 2750D Section 3.4.
(2) The
relationship
between
the
CTS
and
R-T/C
at
the
operating
temperature range shall be within +/- 1C (or +/- 2F) of their relationship
determined at the time of the most recent temperature uniformity survey: this
check shall be performed weekly. SAT per AMS 2750D Section 3.4 is not
required with this method.
–
Any actions to correct a failing reading or validate a test result shall be
documented
–
Type K and N thermocouples shall be checked monthly for equipment operating
at or above 760C (1400F) and changed annually at a minimum.
–
Type K and N thermocouples shall be checked quarterly for equipment operating
below 760C (1400F) and changed every two years at a minimum.
–
Type R and S thermocouples shall be checked monthly for equipment operating at
or above 7600 (1400F) and changed every two years at a minimum.
Furnace Temperature Uniformity Survey (TUS)
–
Section 3.5.2 – Multiple Qualified Operating Temperature Ranges
–
Section 3.5.3 – furnace Modifications
–
Section 3.5.5 – Initial TUS
Minimum and maximum temperature ranges shall be tested per
AMS 2750D. Exception: If the operating range of the Qualified
Work Zone is equal to or less than 85C (153F) then only one
temperature is required to be tested. The temperature shall be
within the operating range of the Qualified Work Zone.
Section 3.5.6 – Periodic TUS (For CQI-9. a minimum of once per year periodic
TUS is required)
Minimum and maximum temperature ranges shall be tested per
AMS 2750D. Exception: If the operating range of the Qualified
Work Zone is equal to or less that 35C (153F) then only one
temperature is required to be tested. The temperature shall be
within the operating range of the Qualified Work Zone.
Section 3.5.8 - Furnace Parameters During TUS
Section 3.5.9 - Furnace Temperature at Insertion of TUS Sensors
(Thermocouples)
Section 3.5.10 - Load Condition
Section 3.5.11 - Furnace Atmosphere During TUS
Section 3.5.13 - Batch Furnaces, Salt Baths. Controlled Temperature Liquid
Baths, and Fluidized Bed Furnaces EXCEPT:
3.5.13.3.2: CQI-9 requires that data from the TUS sensors is
automatically recorded.
Section 3.5.14 - Continuous and Semi-Continuous Furnaces
Section 3.5.15 - Alternative Testing Methods for Continuous and
Semi-Continuous Furnaces or Furnaces with Retorts or Muffles
Section 3.5.16 - Temperature Uniformity Survey Sensor Failures
Section 3.5.18- Relocatton of Hot or Cold Recording Sensors for Class A or C
Instrumentation
Section 3.5.20 - Temperature Uniformity Survey instrumentation
Section 3.5.21 - Temperature Uniformity Survey Report
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r
w
h
e
n
cl
a
ri
fic
a
tio
n
o
f
p
ro
c
e
ss
c
ha
n
g
e
s
is
re
q
u
ir
e
d
.
T
h
is
cl
a
ri
fic
a
tio
n
o
f
p
ro
c
e
ss
c
ha
n
g
e
s
sh
a
ll
b
e
d
o
cu
m
e
n
te
d
.
T
h
e
o
rg
a
n
iz
a
tio
n
sh
a
ll
in
co
rp
o
ra
te
th
e
u
se
o
f
a
d
o
cu
m
e
n
te
d
P
ro
ce
ss
F
a
il
ur
e
M
o
d
e
a
nd
E
ff
e
c
ts
A
na
ly
s
is
(P
F
M
E
A
)
p
ro
ce
d
u
re
a
n
d
e
n
s
u
re
th
e
P
F
M
E
A
s
a
re
u
p
d
a
te
d
to
re
fle
c
tc
u
rr
en
t
p
a
rt
q
u
a
lit
y
st
a
tu
s
.
T
h
e
F
M
E
A
s
h
al
l
be
w
ri
tt
e
n
fo
r
e
a
ch
p
a
rt
o
r
p
a
rt
fa
m
il
y
o
r
th
e
y
m
a
y
be
p
ro
c
e
ss
-s
p
ec
ifi
c
an
d
w
ri
tt
e
n
fo
r
e
a
ch
p
ro
c
e
ss
.I
n
a
n
y
c
a
se
,
th
e
y
s
h
a
ll
a
dd
re
ss
a
ll
p
ro
ce
s
s
s
te
p
s
fr
o
m
p
a
rt
sh
ip
m
e
n
t
a
n
d
a
ll
k
e
y
h
e
a
t
tr
e
a
t
p
ro
ce
s
s
p
a
ra
m
e
te
rs
as
d
e
fin
e
d
b
y
th
e
o
rg
a
n
iz
a
tio
n
.
A
c
ro
s
s-fu
n
c
tio
n
a
l
T
e
a
m
sh
a
ll
b
e
u
s
e
d
in
th
e
d
e
ve
lo
p
m
en
t
o
f
th
e
F
M
E
A
.
A
ll
s
p
e
ci
a
l
ch
a
ra
c
te
ris
ti
cs
,
a
s
d
e
fin
e
d
b
y
th
e
o
rg
a
n
iz
a
ti
o
n
a
n
d
its
c
u
st
o
m
e
rs
,
s
h
a
ll
b
e
id
e
n
ti
fie
d
,
d
e
fin
e
d
,
a
nd
a
d
d
re
s
se
d
in
th
e
P
F
M
E
A
.
Q
ue
st
io
n
ls
th
e
re
a
d
e
di
ca
te
d
a
n
d
q
u
al
ifi
e
d
h
e
at
tr
e
at
p
e
rs
o
n
o
n-si
te
?
D
oe
s
th
e
h
e
a
t
tr
e
a
te
r
p
e
rf
o
rm
a
d
va
n
c
ed
q
u
a
lit
y
p
la
n
ni
n
g
?
A
re
h
ea
t
tr
e
a
t
P
F
M
E
A
’s
u
p
to
da
te
a
n
d
re
fl
ec
tin
g
c
ur
re
n
t
p
ro
c
e
ss
in
g
?
S
p
ec
ia
l
P
ro
c
es
s:
H
e
at
T
re
at
P
ro
c
es
s
A
ss
e
ss
m
e
n
t
Q
ue
st
io
n
N
um
be
r
S
e
ct
io
n
1
-M
an
a
g
em
e
n
t
R
es
p
o
n
si
b
ili
ty
Q
u
al
it
y
P
la
n
n
in
g
1
.1
1
.2
1
.3
D
ee
d
s
Im
m
ed
ia
te
A
ct
io
n
N
ot
Sa
ti
sf
ac
to
ry
Sa
ti
sf
ac
to
ry
A
s
se
ss
m
e
n
t
N
/A
O
bj
ec
ti
ve
E
vi
de
nc
e
R
eq
u
ir
em
en
ts
an
d
G
ui
d
an
ce
T
h
e
o
rg
a
n
iz
a
tio
n
s
h
al
l
in
c
or
p
o
ra
te
th
e
u
s
e
of
a
d
o
cu
m
e
n
te
d
C
on
tr
ol
P
la
n
p
ro
c
e
du
re
a
n
d
e
n
su
re
th
e
C
o
n
tr
o
lP
la
n
s
a
re
u
p
da
te
d
to
re
fl
ec
t
cu
rr
e
n
t
c
on
tr
ol
s.
T
h
e
C
o
n
tr
o
l
P
la
n
s
s
ha
ll
b
e
w
ri
tt
e
n
fo
r
e
a
ch
p
a
rt
o
r
p
a
rt
fa
m
ily
o
r
th
e
y
m
a
y
b
e
pr
o
ce
s
s-s
p
e
ci
fic
a
nd
w
ri
tt
e
n
fo
r
e
ac
h
p
ro
ce
s
s.
In
a
n
y
c
a
se
,
th
e
y
s
h
al
l
a
d
d
re
ss
a
ll
p
ro
ce
s
s
s
te
ps
fr
o
m
p
a
rt
re
c
e
ip
t
to
p
ar
t
s
hi
p
m
e
n
ta
n
d
id
e
n
ti
fy
a
ll
e
q
u
ip
m
e
n
t
u
se
d
a
n
d
a
ll
k
ey
h
e
a
tt
re
at
p
ro
c
e
ss
p
a
ra
m
e
te
rs
a
s
d
ef
in
e
d
by
th
e
o
rg
a
n
iz
a
tio
n
.
A
cr
o
s
s-fu
nc
tio
n
a
l
te
a
m
,
in
cl
ud
in
g
a
pr
o
du
c
tio
n
o
p
e
ra
to
r,
sh
a
ll
b
e
u
se
d
in
th
e
d
e
v
el
o
p
m
e
nt
o
f
C
o
n
tr
o
lP
la
n
s,
w
h
ic
h
sh
a
ll
b
e
co
n
s
is
te
n
tw
it
h
a
ll
a
ss
o
ci
a
te
d
do
c
u
m
en
ta
ti
o
n
s
u
ch
a
s
w
o
rk
in
st
ru
c
tio
n
s,
s
h
o
p
tr
a
ve
le
rs
,
a
n
d
P
F
M
E
A
s
.A
ll
S
p
ec
ia
l
c
ha
ra
c
te
ri
st
ic
s
,
a
s
d
e
fin
e
d
b
y
th
e
o
rg
a
n
iz
a
tio
n
a
n
d
its
c
u
st
o
m
e
rs
,
s
h
a
ll
b
e
id
e
n
tif
ie
d
,
d
e
fin
e
d
,
an
d
a
d
d
re
ss
e
d
in
th
e
C
o
nt
ro
l
P
la
n
s.
S
a
m
p
le
s
iz
e
s
a
nd
fr
e
q
u
e
nc
ie
s
fo
r
e
va
lu
a
tio
n
o
f
p
ro
c
e
ss
an
d
p
ro
d
u
c
tc
h
a
ra
ct
e
ri
s
tic
s
s
h
al
la
ls
o
b
e
a
d
d
re
ss
e
d
co
n
si
st
en
t
w
it
h
th
e
m
in
im
u
m
re
q
u
ir
e
m
e
nt
s
lis
te
d
in
th
e
P
ro
c
e
ss
T
a
bl
e
s,
S
e
ct
io
ns
3
.0
an
d
4
.0
.
Q
ue
st
io
n
A
re
h
e
a
t
tr
e
a
t
p
ro
ce
s
s
c
o
nt
ro
l
an
d
d
a
te
to
u
p
p
la
ns
re
fle
c
tin
g
c
u
rr
e
n
t
p
ro
ce
s
si
n
g
?
S
p
ec
ia
l
P
ro
ce
ss
:
H
ea
t
T
re
at
P
ro
ce
ss
A
ss
es
sm
en
t
Q
u
es
ti
on
N
um
be
r
1
.4
D
ee
d
s
Im
m
ed
ia
te
A
ct
io
n
N
ot
Sa
ti
sf
ac
to
ry
S
at
is
fa
ct
or
y
A
s
se
ss
m
e
n
t
N
/A
O
b
je
ct
iv
e
E
vi
de
nc
e
R
eq
u
ir
em
en
ts
an
d
G
ui
d
an
ce
T
o
e
n
s
u
re
a
ll
cu
s
to
m
e
r
re
q
ui
re
m
e
n
ts
a
re
b
o
th
u
n
d
e
rs
to
o
d
a
n
d
sa
ti
sf
ie
d
,t
h
e
o
rg
a
n
iz
a
ti
on
s
h
al
l
h
a
v
e
a
ll
re
la
te
d
h
ea
t
tr
ea
t
a
n
d
cu
s
to
m
e
r
re
fe
re
n
ce
d
s
ta
n
da
rd
s
a
n
d
sp
e
ci
fic
a
tio
n
s
av
a
ila
b
le
fo
r
u
s
e
an
d
a
m
e
th
o
d
to
e
n
s
ur
e
th
a
t
th
e
y
a
re
c
u
rr
e
n
t.
S
u
ch
s
ta
n
da
rd
s
a
n
d
sp
e
ci
fic
a
tio
n
s
in
cl
u
d
e
,
b
ut
a
re
n
o
t
lim
it
e
d
to
,
th
o
se
re
le
va
n
t
d
o
cu
m
e
n
ts
p
u
b
lis
he
d
b
y
S
A
E
,
A
IA
G
,
A
S
T
M
,
G
e
ne
ra
l
M
o
to
rs
,
F
o
rd
,
an
d
D
a
im
le
rC
hr
ys
le
r.
T
h
e
o
rg
a
n
iz
a
ti
o
n
s
h
a
ll
h
av
e
a
p
ro
c
e
ss
to
en
s
u
re
th
e
ti
m
e
ly
re
vi
e
w
,
d
is
tr
ib
u
ti
o
n
,
a
n
d
im
p
le
m
e
n
ta
ti
on
o
f
a
ll
re
le
va
n
t
cu
s
to
m
e
r
a
nd
in
d
us
tr
y
e
n
gi
n
e
e
ri
ng
s
ta
nd
a
rd
s
s
pe
c
ifi
ca
ti
o
n
s
a
n
d
C
h
a
n
g
e
s
b
a
s
ed
o
n
c
os
tu
m
er
-r
e
q
u
ir
e
d
sc
h
e
du
le
.
T
im
e
ly
re
vi
ew
s
ho
u
ld
b
e
a
s
s
o
o
n
a
s
p
os
si
b
le
a
n
d
s
h
a
ll
n
ot
e
x
ce
e
d
tw
o
w
o
rk
in
g
w
e
e
ks
.T
h
e
o
rg
a
n
iz
a
ti
o
n
s
h
a
ll
d
oc
u
m
e
nt
th
is
p
ro
c
e
ss
o
f
re
vi
e
w
a
n
d
im
p
le
m
e
n
ta
ti
on
,
a
n
d
it
s
h
a
ll
a
dd
re
ss
ho
w
c
u
st
o
m
e
r
a
n
d
in
d
u
st
ry
d
o
cu
m
e
n
ts
a
re
o
b
ta
in
e
d
,
h
o
w
th
e
y
a
re
m
a
in
ta
in
e
d
w
ith
in
th
e
o
rg
a
n
iz
a
tio
n
,
h
o
w
th
e
cu
rr
e
n
ts
ta
tu
s
is
e
st
a
b
lis
h
e
d
,a
n
d
h
o
w
th
e
re
le
va
n
t
in
fo
rm
at
io
n
is
ca
s
ca
d
e
d
to
th
e
s
ho
p
fl
o
or
w
it
h
in
th
e
tw
o
-w
e
e
k
p
e
ri
o
d
.
T
h
e
o
rg
a
n
iz
a
tio
n
sh
a
ll
id
e
n
tif
y
w
ho
is
re
s
p
o
n
si
b
le
fo
r
p
e
rf
o
rm
in
g
th
e
s
e
ta
s
ks
.
T
h
e
h
e
a
t
tr
e
a
te
r
s
ha
ll
h
a
v
e
w
rit
te
n
p
ro
c
e
ss
s
p
e
ci
fic
at
io
n
s
fo
r
a
ll
a
c
tiv
e
pr
o
ce
s
se
s
a
n
d
id
e
n
ti
fy
a
ll
s
te
ps
o
f
th
e
p
ro
c
e
ss
in
c
lu
d
in
g
re
le
v
a
nt
o
p
e
ra
ti
n
g
p
a
ra
m
e
te
rs
.
E
x
a
m
p
le
s
o
f
o
p
e
ra
tin
g
p
a
ra
m
e
te
rs
in
c
lu
d
e
p
ro
ce
s
s
te
m
p
e
ra
tu
re
s,
c
yc
le
ti
m
es
,
lo
a
d
ra
te
s
,
at
m
o
s
ph
e
re
o
r
g
as
flo
w
s
e
tti
n
g
s,
b
e
lt
s
p
e
e
d
s,
q
u
e
n
ch
a
g
ita
ti
on
s
p
e
ed
s
,
e
tc
.
S
u
ch
p
a
ra
m
e
te
rs
sh
a
ll
n
o
t
o
nl
y
b
e
d
e
fi
ne
d
,
th
e
y
s
h
a
ll
h
a
v
e
o
p
e
ra
ti
n
g
to
le
ra
n
ce
s
a
s
d
e
fin
e
d
b
y
th
e
o
rg
a
n
iz
a
ti
o
n
in
o
rd
e
r
to
m
a
in
ta
in
p
ro
c
e
ss
co
n
tr
o
l.
A
ll
a
ct
iv
e
p
ro
c
e
ss
e
s
s
h
ou
ld
h
av
e
a
w
ri
tt
en
p
ro
c
e
ss
s
p
e
ci
fic
at
io
n
.
T
h
es
e
p
ro
ce
s
s
s
p
ec
ifi
c
at
io
n
s
m
a
y
ta
k
e
th
e
fo
rm
o
f
w
o
rk
in
s
tr
u
c
tio
n
s,
jo
b
ca
rd
,
c
o
m
p
u
te
r-b
as
e
d
re
c
ip
e
s
,
o
r
o
th
e
r
si
m
ila
r
d
o
cu
m
e
n
ts
.
Q
ue
st
io
n
A
re
a
ll
h
e
a
t
tr
e
a
t
re
la
te
d
a
n
d
re
fe
re
n
ce
d
s
p
ec
ifi
ca
ti
o
n
s
cu
rr
e
n
t
an
d
a
v
ai
la
b
le
?
F
o
r
E
xa
m
p
le
:
S
A
E
;
A
IA
G
,A
S
T
M
,
G
e
n
e
ra
lM
o
to
rs
,
F
o
rd
,
a
n
d
D
ai
m
le
rC
h
ry
s
le
r.
Is
th
er
e
a
w
rit
te
n
p
ro
c
e
ss
sp
e
ci
fic
a
tio
n
fo
r
a
ll
a
c
tiv
e
p
ro
ce
s
se
s?
S
p
ec
ia
l
P
ro
ce
ss
:
H
ea
t
T
re
at
P
ro
ce
ss
A
ss
es
sm
en
t
Q
u
es
ti
on
N
u
m
be
r
1
.5
1
.6
D
ee
d
s
Im
m
ed
ia
te
A
ct
io
n
N
ot
S
at
is
fa
ct
or
y
Sa
ti
sf
ac
to
ry
A
ss
es
sm
en
t
N
/A
O
bj
ec
ti
ve
E
vi
de
nc
e
R
eq
ui
re
m
en
ts
an
d
G
u
id
an
ce
T
o
d
e
m
o
ns
tr
a
te
e
a
ch
p
ro
c
es
s
is
c
a
p
a
bl
e
o
f
yi
e
ld
in
g
a
c
ce
p
ta
b
le
p
ro
d
u
c
t
th
e
o
rg
a
n
iz
a
ti
o
n
s
h
a
ll
p
e
rf
o
rm
p
ro
d
u
ct
c
a
pa
b
ili
ty
s
tu
d
y
fo
r
th
e
in
it
ia
l
va
lid
a
ti
on
o
f
e
a
ch
p
ro
c
e
ss
,
a
fte
r
re
lo
c
a
tio
n
o
f
a
ny
p
ro
ce
s
s
e
q
u
ip
m
e
n
t,
&
af
te
r
a
m
a
jo
r
re
b
u
ild
o
fa
n
y
e
q
ui
p
m
e
n
t.
T
h
e
o
rg
an
iz
a
ti
o
n
sh
a
ll
d
e
fin
e
w
h
a
t
co
n
s
tit
u
te
s
a
m
a
jo
r
re
b
u
ild
.I
n
it
ia
l
p
ro
d
u
ct
c
ap
a
b
ili
ty
st
u
d
ie
s
s
ha
ll
b
e
c
on
d
u
c
te
d
fo
r
a
ll
h
e
a
t
tr
e
a
t
p
ro
ce
s
se
s
p
er
fu
rn
a
ce
lin
e
d
e
fin
e
d
in
s
co
p
e
o
f
w
o
rk
&
in
ac
co
rd
an
c
e
w
ith
c
u
st
o
m
e
r
re
q
u
ir
e
m
en
ts
.
A
fu
rn
ac
e
lin
e
m
a
y
in
c
lu
d
e
a
co
m
b
in
a
ti
o
n
of
e
q
ui
p
m
e
n
tt
h
a
t
is
in
te
g
ra
te
d
in
th
e
p
e
rf
o
rm
a
n
c
e
of
a
h
ea
t
tr
e
a
tm
e
n
t
p
ro
ce
s
s,
e
.g
.,
h
a
rd
e
ni
n
g
,
q
u
e
nc
h
in
g
,
a
n
d
te
m
p
e
ri
n
g
.
C
a
pa
b
ili
ty
s
tu
d
y
te
ch
n
iq
u
e
s
sh
a
ll
b
e
a
p
pr
o
p
ria
te
fo
r
th
e
h
e
a
tt
re
at
p
ro
d
u
ct
c
h
ar
a
ct
e
ri
st
ic
s
,
e
.g
.,
te
n
s
ile
st
re
n
g
th
,
ca
s
e
d
e
p
th
,
h
a
rd
n
e
ss
.
A
ny
sp
e
c
ifi
c
c
u
st
o
m
e
r
re
q
u
ir
e
m
en
ts
sh
a
ll
b
e
m
et
,
in
th
e
a
b
s
en
c
e
o
f
cu
s
to
m
e
r
re
q
u
ir
em
e
n
ts
,
th
e
o
rg
a
n
iz
a
tio
n
s
h
al
l
e
st
a
b
lis
h
a
c
ce
p
ta
b
le
ra
n
g
e
s
fo
r
m
ea
s
u
re
s
o
f
ca
p
a
b
ili
ty
.
A
n
a
c
tio
n
p
la
n
s
h
a
ll
ex
is
t
to
a
dd
re
ss
th
e
st
e
p
s
to
fo
llo
w
e
d
in
c
a
se
c
ap
a
b
ili
ty
in
di
c
es
fa
ll
o
u
ts
id
e
c
u
st
o
m
e
r
re
q
u
ir
e
m
e
n
ts
o
r
e
st
a
b
lis
h
ed
ra
n
g
e
s
.
T
h
e
a
n
al
y
si
s
o
f
p
ro
d
u
ct
s
a
nd
p
ro
c
e
ss
e
s
o
v
er
tim
e
ca
n
yi
e
ld
v
ita
l
in
fo
rm
a
ti
o
n
fo
r
de
fe
c
t
pr
e
ve
n
tio
n
e
ff
o
rt
s.
T
he
o
rg
a
n
iz
a
ti
on
s
h
al
l
ha
v
e
a
sy
st
e
m
to
co
lle
c
t,
a
na
ly
z
e
,
an
d
re
a
c
t
to
pr
o
d
uc
t
o
r
p
ro
c
es
s
d
a
ta
o
v
e
r
tim
e
.
M
e
th
o
d
s
o
fa
n
a
ly
s
is
sh
a
ll
in
c
lu
d
e
o
n
g
o
in
g
tr
e
n
d
o
r
h
is
to
ri
ca
ld
a
ta
a
n
a
ly
si
s
o
f
si
g
n
ifi
ca
n
t
p
ro
d
u
ct
o
r
p
ro
ce
s
s
p
a
ra
m
e
te
rs
.
T
h
e
or
g
a
ni
z
at
io
n
sh
a
ll
d
e
te
rm
in
e
w
h
ic
h
p
a
ra
m
et
e
rs
to
in
c
lu
d
e
in
s
u
ch
a
n
a
ly
si
s.
Q
u
es
ti
on
H
a
s
a
va
lid
ca
p
a
b
ili
ty
st
u
d
y
b
e
e
n
p
e
rf
o
rm
e
d
in
iti
a
lly
a
n
d
a
ft
e
r
p
ro
c
e
ss
e
q
ui
p
m
e
nt
ha
s
b
e
en
re
lo
ca
te
d
,
o
r
h
a
d
a
m
a
jo
r
re
b
ui
ld
?
D
o
e
s
th
e
h
e
a
t
tr
e
a
te
r
c
ol
le
c
t
a
n
d
a
n
al
yz
e
d
a
ta
o
v
e
r
tim
e
,
an
d
re
a
c
t
to
th
is
d
a
ta
?
S
p
e
ci
al
P
ro
ce
ss
:
H
ea
t
T
re
at
P
ro
ce
ss
A
ss
es
sm
en
t
Q
ue
st
io
n
N
um
be
r
1
.7
1
.8
D
ee
d
s
Im
m
ed
ia
te
A
ct
io
n
N
ot
Sa
ti
sf
ac
to
ry
S
at
is
fa
ct
or
y
A
s
se
ss
m
e
n
t
N
/A
O
b
je
ct
iv
e
E
vi
de
nc
e
R
eq
u
ir
em
en
ts
an
d
G
ui
d
an
ce
M
a
n
a
g
e
m
e
n
t
s
h
al
lr
e
vi
e
w
th
e
fu
rn
a
c
e
m
o
n
it
o
ri
ng
s
ys
te
m
s
a
t
in
te
rv
a
ls
n
o
tt
o
e
xc
e
e
d
2
4
h
o
u
rs
.
T
h
e
h
e
a
t
tr
e
a
t
m
o
ni
to
ri
n
g
s
ys
te
m
in
cl
u
d
e
s
b
u
t
is
n
o
t
lim
it
e
d
to
te
m
p
e
ra
tu
re
st
ri
p
c
h
ar
ts
,
a
tm
o
sp
h
e
re
s
tr
ip
c
h
a
rt
s,
c
o
m
p
ut
e
r
da
ta
lo
gs
,
fu
rn
a
ce
a
n
d
o
p
e
ra
to
r
lo
g
s,
e
tc
.
T
h
e
m
a
n
a
g
e
m
e
n
t
re
v
ie
w
s
h
al
l
in
c
lu
d
e
e
ff
o
rt
s
to
d
e
te
ct
o
u
t-o
f-co
n
tr
o
lc
o
n
d
iti
o
n
s
o
r
a
la
rm
co
n
d
iti
o
ns
.
T
h
e
p
ro
c
e
ss
o
fr
e
vi
e
w
in
g
th
e
fu
rn
a
ce
d
a
ta
s
h
a
ll
b
e
d
o
c
um
e
n
te
d
a
n
d
th
is
re
q
u
ir
e
m
e
n
t
al
so
a
p
p
lie
s
to
c
o
m
pu
te
ri
z
ed
d
a
ta
.
T
h
e
o
rg
a
n
iz
a
ti
o
n
s
h
a
ll
co
n
d
u
ct
in
te
rn
a
l
a
s
se
s
sm
e
n
ts
o
n
a
n
an
n
u
a
l
ba
s
is
,
a
t
a
m
in
im
u
m
,
u
s
in
g
th
e
A
IA
G
H
T
S
A
.
T
h
e
q
u
a
lit
y
m
a
n
a
g
e
m
e
nt
s
ys
te
m
s
h
a
ll
in
c
lu
d
e
a
d
o
c
um
e
n
te
d
p
ro
ce
s
s
fo
r
re
pr
o
ce
s
si
n
g
th
a
t
sh
a
ll
in
cl
u
d
e
a
u
th
o
ri
za
ti
o
n
fr
o
m
a
d
e
si
g
n
a
te
d
in
d
iv
id
u
a
l.
T
h
e
re
pr
o
ce
s
si
n
g
p
ro
c
e
d
u
re
sh
a
ll
d
e
sc
ri
b
e
pr
o
d
uc
t
c
h
a
ra
ct
e
ri
s
tic
s
fo
r
w
h
ic
h
re
p
ro
c
e
ss
in
g
is
a
llo
w
e
d
a
s
w
e
ll
a
s
th
os
e
ch
a
ra
c
te
ris
tic
s
fo
r
w
hi
c
h
re
p
ro
ce
ss
in
g
is
n
o
t
p
e
rm
is
si
b
le
.
A
n
y
re
pr
o
ce
s
si
n
g
a
c
tiv
ity
sh
a
ll
re
q
u
ir
e
a
ne
w
p
ro
c
e
ss
in
g
c
on
tr
ol
s
he
e
t
is
s
u
ed
b
y
q
ua
li
fie
d
te
c
h
ni
ca
l
p
e
rs
o
n
n
e
l
de
n
o
ti
n
g
th
e
n
e
ce
s
sa
ry
h
e
a
t
tr
e
at
m
o
d
ifi
ca
ti
o
n
s.
R
e
co
rd
s
s
ha
ll
c
le
a
rl
y
in
d
ic
a
te
w
h
e
n
a
n
d
ho
w
a
n
y
m
a
te
ri
a
lh
a
s
b
ee
n
re
p
ro
ce
ss
e
d
.
T
h
e
Q
u
al
it
y
M
a
n
a
ge
r
o
r
a
d
es
ig
n
e
e
sh
a
ll
a
u
th
o
ri
ze
th
e
re
le
as
e
o
f
re
p
ro
c
es
se
d
p
ro
d
u
c
t.
T
h
e
q
u
a
lit
y
m
a
n
a
g
e
m
e
nt
s
ys
te
m
s
h
a
ll
in
c
lu
d
e
a
p
ro
c
e
ss
fo
r
d
o
cu
m
e
n
tin
g
,
re
vi
e
w
in
g,
a
n
d
a
d
d
re
s
si
n
g
c
u
st
o
m
e
r
c
o
nc
e
rn
s
a
nd
a
n
y
o
th
e
r
c
o
n
ce
rn
s
in
te
rn
a
l
to
th
e
o
rg
a
n
iz
a
tio
n
.
A
d
is
ci
pl
in
e
d
p
ro
b
le
m
-s
o
lv
in
g
a
pp
ro
ac
h
sh
a
ll
b
e
u
se
d
.
Q
ue
st
io
n
Is
m
a
n
a
g
em
e
n
t
re
v
ie
w
in
g
th
e
h
e
a
t
tr
e
a
t
m
o
ni
to
ri
n
g
s
ys
te
m
e
v
e
ry
2
4
h
o
u
rs
?
A
re
in
te
rn
a
l
a
ss
e
ss
m
e
n
ts
be
in
g
co
m
p
le
te
d
o
n
an
a
n
n
u
a
l
b
a
si
s,
a
t
a
m
in
im
u
m
,
u
si
n
g
A
IA
G
H
T
S
A
?
Is
th
e
re
a
s
ys
te
m
in
pl
a
ce
to
a
u
th
o
ri
ze
re
p
ro
c
e
ss
in
g
a
n
d
is
it
d
o
c
u
m
e
n
te
d
?
D
o
e
s
th
e
Q
u
a
lit
y
D
e
p
a
rt
m
e
n
t
re
v
ie
w
,
a
d
d
re
ss
,
a
nd
d
oc
u
m
e
nt
c
u
st
o
m
e
r
a
n
d
in
te
rn
a
l
co
n
ce
rn
s?
S
p
ec
ia
l
P
ro
ce
ss
:
H
ea
t
T
re
at
P
ro
ce
ss
A
ss
es
sm
en
t
Q
u
es
ti
on
N
u
m
be
r
1
.9
1
.1
0
1
.1
1
1
.1
2
D
ee
d
s
Im
m
ed
ia
te
A
ct
io
n
N
ot
Sa
ti
sf
ac
to
ry
S
at
is
fa
ct
or
y
A
s
se
ss
m
e
n
t
N
/A
O
b
je
ct
iv
e
E
vi
de
nc
e
R
eq
u
ir
em
en
ts
an
d
G
ui
d
an
ce
T
h
e
h
e
a
t
tr
e
a
te
r
s
ha
ll
d
e
fi
n
e
a
p
ro
c
e
ss
fo
r
c
o
n
tin
u
a
li
m
p
ro
ve
m
e
n
t
fo
r
e
ac
h
h
e
a
tt
re
a
t
pr
o
ce
s
s
id
e
n
tif
ie
d
in
th
e
s
co
p
e
o
f
th
e
H
T
S
A
.
T
h
e
p
ro
c
e
ss
s
h
a
ll
b
e
d
e
s
ig
n
e
d
to
br
in
g
a
b
o
u
tc
o
n
tin
u
a
l
im
p
ro
ve
m
e
n
t
in
q
u
a
lit
y
a
n
d
p
ro
d
u
ct
iv
it
y.
Id
e
n
tif
ie
d
a
c
tio
n
s
s
h
a
ll
b
e
pr
io
ri
tiz
e
d
a
n
d
s
h
a
ll
in
c
lu
d
e
tim
in
g
(e
s
ti
m
a
te
d
co
m
p
le
ti
o
n
d
at
e
s
).
T
h
e
o
rg
a
n
iz
a
tio
n
s
h
a
ll
sh
o
w
e
vi
d
e
n
ce
o
f
p
ro
g
ra
m
e
ffe
c
tiv
e
n
e
ss
.
T
h
e
Q
u
al
it
y
M
a
n
a
ge
r
is
re
sp
o
n
si
b
le
fo
r
au
th
o
ri
zi
n
g
a
n
d
d
o
cu
m
e
n
tin
g
a
p
p
ro
p
ri
at
e
p
e
rs
o
n
n
e
lt
o
d
is
p
o
s
iti
o
n
q
u
a
ra
n
ti
n
e
m
a
te
ri
a
l.
T
h
er
e
sh
a
ll
b
e
p
ro
ce
d
u
re
s
or
w
o
rk
in
st
ru
ct
io
ns
a
v
a
ila
bl
e
to
h
ea
t
tr
e
a
t
p
e
rs
o
n
ne
l
co
v
e
ri
ng
th
e
h
e
a
t
tr
e
at
in
g
p
ro
ce
s
s.
T
h
e
s
e
p
ro
c
e
d
u
re
s
o
r
w
or
k
in
st
ru
c
tio
n
s
sh
a
ll
in
c
lu
d
e
m
e
th
o
ds
o
f
a
d
dr
es
s
in
g
p
o
te
n
tia
l
e
m
e
rg
en
c
ie
s
(s
uc
h
a
s
p
o
w
e
r
fa
ilu
re
),
e
q
u
ip
m
e
n
t
st
a
rt
-u
p
,
eq
u
ip
m
en
t
s
h
ut
-d
o
w
n,
p
ro
du
c
t
s
e
g
re
g
a
tio
n
(S
e
e
2.
8
)
pr
o
d
uc
t
in
s
p
e
ct
io
n,
a
n
d
g
e
n
e
ra
l
o
pe
ra
ti
n
g
p
ro
ce
d
u
re
s
.
T
h
e
se
p
ro
c
e
du
re
s
o
r
w
or
k
in
st
ru
c
tio
n
s
sh
a
ll
b
e
a
cc
e
s
si
b
le
to
s
ho
p
fl
o
o
r
p
e
rs
on
n
e
l.
T
h
e
o
rg
a
n
iz
a
ti
o
n
s
h
a
ll
p
ro
vi
d
e
e
m
p
lo
ye
e
tr
a
in
in
g
fo
r
a
ll
h
e
a
t
tr
e
a
ti
ng
o
p
e
ra
ti
o
ns
.
A
ll
em
p
lo
ye
e
s,
in
cl
u
di
n
g
b
a
ck
u
p
a
n
d
te
m
p
or
a
ry
em
p
lo
ye
e
s,
s
h
al
l
b
e
tr
a
in
ed
.
D
o
c
u
m
e
n
te
d
e
vi
d
e
n
ce
sh
a
ll
b
e
m
a
in
ta
in
e
d
s
h
o
w
in
g
th
e
e
m
pl
o
ye
e
s
tr
a
in
e
d
a
n
d
th
e
e
ff
e
ct
iv
e
n
e
s
s
o
f
th
e
tr
a
in
in
g.
M
a
n
a
g
e
m
en
t
s
h
al
l
d
e
fi
ne
th
e
q
u
a
lif
ic
a
tio
n
re
q
u
ir
e
m
e
n
ts
fo
r
e
a
ch
fu
n
ct
io
n
,
a
nd
o
n
g
o
in
g
o
r
fo
llo
w
-u
p
tr
ai
n
in
g
s
h
al
l
a
ls
o
b
e
a
d
dr
e
ss
e
d.
Q
ue
st
io
n
Is
th
e
re
a
co
n
ti
n
u
al
im
p
ro
v
e
m
en
t
p
la
n
a
p
p
lic
a
bl
e
to
e
ac
h
p
ro
ce
s
s
d
e
fi
ne
d
in
th
e
sc
o
p
e
o
f
th
e
a
ss
e
ss
m
en
t?
D
e
s
th
e
Q
u
a
lit
y
M
a
n
a
g
e
r
o
r
d
e
si
g
ne
e
a
u
th
o
ri
ze
th
e
d
is
po
s
iti
o
n
o
fm
a
te
ri
a
lf
ro
m
q
ua
ra
nt
in
e
st
a
tu
s?
Is
th
e
re
p
ro
c
e
d
ur
e
s
o
r
w
o
rk
in
st
ru
c
tio
n
s
av
a
ila
b
le
to
th
e
he
a
t
tr
e
a
t
p
e
rs
on
n
e
l
th
a
t
d
ef
in
e
th
e
h
e
a
t
tr
e
a
tin
g
p
ro
c
e
ss
?
Is
m
a
n
a
g
e
m
e
nt
p
ro
v
id
in
g
e
m
pl
o
y
ee
tr
a
in
in
g
fo
r
h
e
a
t
tr
e
a
tin
g
?
S
p
ec
ia
l
P
ro
ce
ss
:
H
ea
t
T
re
at
P
ro
ce
ss
A
ss
es
sm
en
t
Q
u
es
ti
on
N
u
m
be
r
1
.1
3
1
.1
4
1
.1
5
1
.1
6
D
ee
d
s
Im
m
ed
ia
te
A
ct
io
n
N
ot
Sa
ti
sf
ac
to
ry
S
at
is
fa
ct
or
y
A
s
se
ss
m
e
n
t
N
/A
O
b
je
ct
iv
e
E
vi
de
nc
e
R
eq
u
ir
em
en
ts
an
d
G
ui
d
an
ce
T
h
e
o
rg
a
n
iz
a
ti
o
n
s
h
a
ll
m
ai
n
ta
in
a
re
s
p
o
ns
ib
ili
ty
m
a
tr
ix
id
e
n
tif
yi
n
g
a
ll
ke
y
m
a
n
a
g
e
m
e
nt
a
n
d
s
u
p
er
vi
so
ry
fu
n
ct
io
n
s
a
n
d
th
e
q
u
a
lif
ie
d
p
e
rs
o
n
n
el
w
h
o
m
a
y
p
e
rf
o
rm
s
u
ch
fu
n
ct
io
n
s.
It
sh
a
ll
id
en
ti
fy
b
o
th
p
ri
m
ar
y
a
n
d
se
c
o
nd
a
ry
(b
a
c
ku
p
)
p
e
rs
o
n
n
el
fo
r
th
e
ke
y
fu
n
ct
io
n
s
(a
s
d
e
fi
n
e
d
b
y
th
e
o
rg
an
iz
a
ti
o
n)
.
T
hi
s
m
a
tr
ix
s
h
a
ll
b
e
re
a
di
ly
a
v
ai
la
b
le
to
m
a
n
a
g
e
m
e
n
t
a
t
a
ll
tim
e
s
.
T
h
e
o
rg
a
n
iz
a
ti
o
n
s
h
a
ll
h
av
e
a
d
oc
u
m
e
n
te
d
p
re
v
e
n
tiv
e
m
a
in
te
na
n
c
e
pr
o
g
ra
m
fo
r
ke
y
pr
o
ce
s
s
e
q
u
ip
m
e
n
t
(a
s
id
e
n
tif
ie
d
by
th
e
o
rg
a
ni
z
at
io
n
).
T
h
e
p
ro
g
ra
m
s
h
al
l
b
e
a
c
lo
s
e
d-lo
o
p
p
ro
c
es
s
th
a
t
tr
a
c
ks
m
a
in
te
n
a
n
ce
e
ff
o
rt
s
fr
o
m
re
q
u
e
st
to
co
m
p
le
ti
o
n
to
a
s
se
s
sm
e
n
t
of
e
ff
e
c
tiv
en
e
s
s.
E
q
u
ip
m
e
n
to
p
e
ra
to
rs
s
h
a
ll
h
av
e
th
e
o
p
p
o
rt
u
n
it
y
to
re
p
o
rt
p
ro
b
le
m
s
,
a
nd
p
ro
b
le
m
s
s
ha
ll
a
ls
o
b
e
h
a
n
dl
e
d
in
a
cl
o
se
d
-l
o
o
p
m
a
n
n
e
r.
C
o
m
p
a
n
y
d
a
ta
,
e
.g
.,
d
o
w
n
ti
m
e
,
q
u
a
lit
y
re
je
ct
s
,
fir
st
-ti
m
e
-t
h
ro
u
g
h
ca
p
a
b
ili
ty
,
re
cu
rr
in
g
m
a
in
te
n
a
n
ce
w
o
rk
o
rd
e
rs
,
a
nd
o
p
e
ra
to
r-re
p
o
rt
e
d
p
ro
b
le
m
s
,s
h
a
ll
b
e
u
se
d
to
im
p
ro
v
e
th
e
p
re
ve
n
tiv
e
m
ai
n
te
n
an
c
e
p
ro
g
ra
m
.
F
ur
n
ac
e
s
a
n
d
g
e
n
e
ra
to
rs
s
h
a
ll
b
e
s
ch
e
d
u
le
d
fo
r
b
u
rn
-o
ut
a
t
fr
e
q
u
e
n
ci
e
s
d
e
te
rm
in
e
d
b
y
th
e
o
rg
a
n
iz
a
ti
o
n
(s
e
e
S
ec
ti
on
1
o
f
th
e
P
ro
c
e
ss
T
a
bl
e
s)
.
M
a
in
te
n
a
n
ce
d
a
ta
sh
a
ll
b
e
co
lle
c
te
d
an
d
a
n
a
ly
ze
d
a
s
p
ar
t
of
a
p
re
d
ic
ti
ve
m
a
in
te
n
a
n
ce
p
ro
g
ra
m
.
T
h
e
h
e
a
t
tr
e
a
te
r
s
ha
ll
d
e
v
e
lo
p
a
n
d
m
a
in
ta
in
a
c
ri
tic
al
s
p
ar
e
pa
rt
s
lis
ta
n
d
s
h
al
le
n
s
u
re
th
e
a
v
a
ila
bi
lit
y
of
s
u
ch
p
a
rt
s
to
m
in
im
iz
e
p
ro
d
u
ct
io
n
d
is
ru
p
ti
o
n
s.
Q
ue
st
io
n
Is
th
e
re
a
re
s
p
o
n
si
b
ili
ty
m
at
ri
x
to
e
n
su
re
th
a
t
a
ll
ke
y
m
a
n
a
g
e
m
e
n
t
a
n
d
su
p
e
rv
is
o
ry
fu
n
ct
io
n
s
a
re
p
e
rf
o
rm
e
d
b
y
q
u
a
lif
ie
d
p
e
rs
o
n
n
el
?
Is
th
e
re
a
p
re
ve
n
ti
ve
m
ai
n
te
n
a
nc
e
p
ro
g
ra
m
?
Is
m
a
in
te
n
a
n
ce
d
a
ta
b
ei
n
g
u
til
iz
e
d
to
fo
rm
a
p
re
d
ic
ti
ve
m
a
in
te
na
n
c
e
pr
o
gr
a
m
?
H
a
s
th
e
H
e
a
t
T
re
a
te
r
d
e
ve
lo
p
e
d
a
cr
iti
ca
l
sp
a
re
p
a
rt
lis
ta
n
d
a
re
th
e
p
a
rt
s
a
v
a
ila
bl
e
to
m
in
im
iz
e
p
ro
d
u
ct
io
n
di
sr
u
p
tio
n
s?
S
p
ec
ia
l
P
ro
ce
ss
:
H
ea
t
T
re
at
P
ro
ce
ss
A
ss
es
sm
en
t
Q
u
es
ti
on
N
u
m
be
r
1
.1
7
1
.1
8
1
.1
9
D
ee
d
s
Im
m
ed
ia
te
A
ct
io
n
N
ot
Sa
ti
sf
ac
to
ry
S
at
is
fa
ct
or
y
A
s
se
ss
m
e
n
t
N
/A
O
b
je
ct
iv
e
E
vi
de
nc
e
R
eq
u
ir
em
en
ts
an
d
G
ui
d
an
ce
It
is
c
ri
tic
a
l
th
a
ta
ll
c
u
st
o
m
e
r
re
q
u
ir
e
m
e
n
ts
a
n
d
lo
t
id
e
n
tif
ic
a
tio
n
b
e
a
d
e
qu
a
te
ly
tr
a
n
s
fe
rr
e
d
to
in
te
rn
a
l
h
e
a
t
tr
e
a
t
d
o
cu
m
e
n
ts
.
T
h
e
fa
ci
lit
y
s
h
a
ll
e
ns
u
re
th
a
t
th
e
d
a
ta
en
te
re
d
in
th
e
re
c
e
iv
in
g
s
ys
te
m
m
a
tc
h
th
e
in
fo
rm
a
tio
n
o
n
th
e
c
u
st
o
m
e
r's
sh
ip
p
in
g
d
o
cu
m
e
n
ts
.
D
o
c
u
m
e
n
te
d
p
ro
c
es
se
s
a
n
d
e
v
id
e
n
c
e
o
f
c
o
m
pl
ia
n
c
e
sh
a
ll
e
xi
st
,
e
.g
.,
sh
o
p
tr
a
v
el
e
rs
,
w
o
rk
o
rd
e
rs
,
e
tc
.
S
o
m
e
tim
e
s
th
e
m
a
te
ri
a
l
re
c
ei
ve
d
d
o
e
s
n
o
t
p
re
c
is
el
y
co
rr
es
p
o
n
d
to
c
u
st
o
m
e
r
s
hi
p
p
in
g
d
o
c
um
e
n
ts
.T
h
e
fa
c
ili
ty
sh
a
ll
h
a
ve
a
d
e
ta
ile
d
p
ro
c
e
ss
in
p
la
c
e
to
re
so
lv
e
re
c
e
iv
in
g
d
is
c
re
p
a
n
ci
e
s.
T
h
e
re
qu
ir
e
m
e
n
ts
s
ta
te
d
a
b
o
ve
a
ls
o
a
p
p
ly
to
c
a
p
tiv
e
h
e
a
t
tr
e
a
t
d
e
p
a
rt
m
e
nt
s
.
T
h
is
p
ro
c
es
s
re
fe
rs
to
re
c
e
iv
in
g
a
n
d
sh
ip
p
in
g
th
e
p
a
rt
s
in
a
n
d
o
u
t
o
f
th
e
h
e
a
t
tr
e
a
t
d
e
p
ar
tm
e
nt
.
P
ro
c
e
du
re
s
fo
r
p
a
rt
a
n
d
co
n
ta
in
e
r
id
e
n
tif
ic
a
ti
o
n
h
e
lp
to
a
v
oi
d
in
c
o
rr
e
c
t
p
ro
ce
s
si
n
g
or
m
ix
in
g
o
f
lo
ts
.
A
p
p
ro
p
ri
a
te
lo
ca
ti
o
n
an
d
s
ta
g
in
g
w
ith
in
th
e
fa
ci
lit
y
a
ls
o
h
e
lp
to
e
n
su
re
th
a
t
o
rd
e
rs
a
re
n
o
t
sh
ip
p
e
d
u
n
ti
la
ll
re
q
u
ir
e
d
o
pe
ra
ti
o
n
s
a
re
p
e
rf
o
rm
ed
.
C
u
s
to
m
e
r
pr
o
d
uc
t
sh
a
ll
b
e
cl
e
a
rl
y
id
en
ti
fie
d
a
n
d
s
ta
g
ed
th
ro
u
g
h
o
u
t
th
e
h
e
a
t
tr
e
a
t
p
ro
ce
s
s.
N
o
n
-h
e
a
t
tr
e
a
te
d
,
in
-p
ro
c
e
ss
,
a
n
d
fi
n
is
h
e
d
p
ro
d
uc
t
sh
a
ll
b
e
p
ro
p
e
rl
y
s
e
g
re
g
a
te
d
a
n
d
id
e
n
ti
fie
d
.
A
ll
m
a
te
ri
a
l
s
h
a
ll
b
e
s
ta
g
ed
in
a
de
d
ic
a
te
d
a
n
d
c
le
a
rl
y
d
ef
in
e
d
a
re
a
.
O
u
t-g
o
in
g
lo
t(
s)
s
h
a
ll
b
e
tr
a
ce
a
b
le
to
th
e
in
c
o
m
in
g
lo
t(
s
).
T
h
e
d
is
c
ip
lin
e
o
f
p
re
ci
s
el
y
id
e
n
tif
y
in
g
lo
ts
an
d
lin
k
in
g
a
ll
p
e
rt
in
en
t
in
fo
rm
a
tio
n
to
th
e
m
e
n
h
a
nc
e
s
th
e
a
b
ili
ty
to
do
ro
ot
c
a
u
se
a
n
a
ly
si
s
a
n
d
co
n
ti
n
ua
l
im
p
ro
ve
m
e
n
t.
Q
ue
st
io
n
D
o
e
s
th
e
fa
c
ili
ty
e
ns
u
re
th
a
t
th
e
d
a
ta
e
nt
e
re
d
in
th
e
re
ce
iv
in
g
s
ys
te
m
m
a
tc
h
es
th
e
in
fo
rm
a
tio
n
o
n
th
e
cu
st
om
e
r'
s
s
h
ip
p
in
g
d
o
c
u
m
e
n
ts
?
Is
p
ro
d
u
c
t
cl
e
a
rly
id
e
n
ti
fie
d
a
nd
s
ta
ge
d
th
ro
u
g
h
o
u
t
th
e
he
a
t
tr
e
a
t
p
ro
c
e
ss
?
Is
lo
t
tr
a
c
e
a
bi
lit
y
an
d
in
te
g
ri
ty
m
a
in
ta
in
ed
th
ro
u
g
h
o
u
t
a
ll
p
ro
ce
s
se
s?
S
p
ec
ia
l
P
ro
ce
ss
:
H
ea
t
T
re
at
P
ro
ce
ss
A
ss
es
sm
en
t
Q
u
es
ti
on
N
u
m
be
r
S
e
ct
io
n
2
-F
lo
o
r
an
d
M
a
te
ri
a
lH
an
d
lin
g
R
e
sp
o
n
s
ib
il
it
y
2
.1
2
.2
2
.3
D
ee
d
s
Im
m
ed
ia
te
A
ct
io
n
N
ot
Sa
ti
sf
ac
to
ry
S
at
is
fa
ct
or
y
A
s
se
ss
m
e
n
t
N
/A
O
b
je
ct
iv
e
E
vi
de
nc
e
R
eq
u
ir
em
en
ts
an
d
G
ui
d
an
ce
T
h
e
c
o
n
tr
o
lo
f
s
us
p
e
ct
o
r
n
o
n
-c
o
n
fo
rm
in
g
p
ro
d
u
ct
is
n
e
c
es
s
ar
y
to
p
re
v
en
t
in
a
dv
e
rt
e
n
t
sh
ip
m
e
n
t
o
r
c
o
n
ta
m
in
a
tio
n
o
f
ot
h
e
r
lo
ts
.
P
ro
c
e
du
re
s
s
ha
ll
b
e
a
d
e
q
u
a
te
to
p
re
v
e
n
t
m
o
v
e
m
e
n
t
o
f
n
o
n
-c
o
n
fo
rm
in
g
p
ro
d
u
c
t
in
to
th
e
pr
o
d
uc
tio
n
s
ys
te
m
.
P
ro
c
ed
u
re
s
s
h
a
ll
e
xi
st
a
d
d
re
ss
in
g
p
ro
p
e
r
d
is
p
o
si
ti
o
n,
p
ro
d
u
c
t
id
e
n
tif
ic
a
tio
n
,
a
n
d
tr
a
ck
in
g
o
f
m
a
te
ria
l
flo
w
in
an
d
o
u
t
o
f
th
e
h
o
ld
a
re
a
.A
n
o
n
-c
o
nf
o
rm
in
g
h
ol
d
a
re
a
s
h
a
ll
b
e
c
le
a
rl
y
de
s
ig
n
a
te
d
to
m
a
in
ta
in
se
g
re
g
a
ti
o
n
o
f
s
uc
h
m
a
te
ri
a
l.
H
e
a
t-tr
e
at
in
g
fu
rn
a
ce
s
an
d
o
th
e
r
p
ro
c
e
ss
in
g
e
q
u
ip
m
e
n
t
co
n
ta
in
a
re
as
th
a
t
ha
v
e
a
ri
s
k
o
f
tr
a
pp
in
g
o
r
h
ol
d
in
g
p
a
rt
s
.
S
u
c
h
tr
a
p
p
in
g
o
f
p
ar
ts
c
a
n
le
a
d
to
d
a
m
a
g
e
,
im
p
ro
p
e
rl
y
p
ro
c
e
ss
e
d
pa
rt
s
o
r
lo
t
m
ix
in
g
/c
o
n
ta
m
in
a
ti
o
n.
A
sy
st
e
m
s
ha
ll
e
x
is
t
to
id
e
n
tif
y
tr
a
p
p
o
in
ts
in
th
e
e
n
tir
e
h
ea
t
tr
e
a
t
p
ro
c
e
ss
to
re
d
u
c
e
ri
s
k
o
f
m
ix
e
d
p
ar
ts
(i
n
a
p
p
ro
p
ri
a
te
,
n
o
n
-h
e
a
t
tr
e
a
te
d
,
or
im
p
ro
p
e
ry
h
e
at
tr
e
at
e
d
p
a
rt
s
).
T
h
e
h
e
a
t
tr
e
a
te
r
s
ha
ll
h
a
v
e
do
c
u
m
en
te
d
p
ro
c
ed
u
re
s
to
id
e
n
tif
y
a
n
d
m
o
n
ito
r
tr
a
p
p
o
in
ts
fo
r
e
a
ch
p
ro
c
e
ss
/e
q
ui
p
m
e
nt
.
M
o
n
ito
ri
n
g
o
f
p
o
te
n
ti
a
lt
ra
p
p
o
in
ts
sh
a
ll
o
c
cu
r
fo
r
e
v
e
ry
pa
rt
c
h
a
n
g
e
ov
e
r.
C
o
n
ta
in
e
rs
h
a
n
d
lin
g
c
u
st
o
m
e
r
p
ro
d
u
c
t
sh
a
ll
b
e
fr
e
e
o
f
in
ap
p
ro
p
ri
a
te
m
a
te
ri
a
l.
A
ft
e
r
e
m
p
ty
in
g
a
nd
b
e
fo
re
re
-u
si
ng
c
o
n
ta
in
e
rs
,c
o
n
ta
in
e
rs
sh
a
ll
b
e
in
sp
e
c
te
d
to
e
n
su
re
th
a
t
a
ll
p
a
rt
s
a
n
d
in
ap
p
ro
p
ri
a
te
m
a
te
ri
a
lh
a
ve
b
e
e
n
re
m
o
ve
d
.
T
h
e
so
u
rc
e
o
f
in
a
p
pr
o
pr
ia
te
m
a
te
ri
al
sh
a
ll
b
e
id
en
ti
fie
d
a
n
d
a
d
d
re
s
se
d
.
T
h
is
is
to
e
n
su
re
th
a
t
n
o
n
o
n
co
n
fo
rm
in
g
he
a
t
tr
e
a
te
d
p
a
rt
s
o
r
in
a
p
p
ro
p
ri
a
te
m
a
te
ri
a
lc
o
nt
a
m
in
at
e
th
e
fin
is
h
e
d
lo
t.
Q
ue
st
io
n
A
re
p
ro
c
ed
u
re
s
a
d
e
qu
a
te
to
pr
e
ve
n
t
m
o
ve
m
e
n
t
of
n
o
n
-c
on
fo
rm
in
g
p
ro
d
uc
t
in
to
th
e
p
ro
d
u
c
tio
n
sy
st
e
m
?
Is
th
e
re
a
s
ys
te
m
to
id
e
n
ti
fy
tr
a
p
p
oi
n
ts
in
th
e
e
n
ti
re
h
ea
t
tr
e
at
p
ro
c
e
ss
to
re
d
u
ce
ri
sk
o
f
m
ix
e
d
p
a
rt
s
(i
n
a
p
pr
o
p
ria
te
,
n
on
-h
ea
d
tr
ea
te
d
,
o
r
im
p
ro
p
e
rl
y
h
e
a
t
tr
e
a
te
d
pa
rt
s)
?
A
re
co
n
ta
in
e
rs
fr
e
e
o
f
in
a
p
p
ro
p
ri
a
te
m
a
te
ri
a
l?
S
p
ec
ia
l
P
ro
ce
ss
:
H
ea
t
T
re
at
P
ro
ce
ss
A
ss
es
sm
en
t
Q
u
es
ti
on
N
u
m
be
r
2
.4
2
.5
2
.6
D
ee
d
s
Im
m
ed
ia
te
A
ct
io
n
N
ot
Sa
ti
sf
ac
to
ry
S
at
is
fa
ct
or
y
A
s
se
ss
m
e
n
t
N
/A
O
b
je
ct
iv
e
E
vi
de
nc
e
R
eq
u
ir
em
en
ts
an
d
G
ui
d
an
ce
F
u
rn
a
ce
lo
a
d
in
g
p
a
ra
m
e
te
rs
sh
a
ll
b
e
sp
e
c
ifi
e
d,
d
o
c
um
e
n
te
d
,
a
n
d
c
o
n
tr
o
lle
d
.E
x
a
m
p
le
s
in
cl
u
d
e
fe
e
d
ra
te
,
b
e
lt
s
pe
e
d
,
n
u
m
b
er
o
f
pa
rt
s
p
e
r
fi
xt
u
re
,
a
n
d
lo
a
d
w
e
ig
h
t.
R
e
fe
r
to
P
ro
ce
s
s
T
ab
le
s,
S
e
ct
io
n
3
.0
,
fo
r
fr
e
q
u
e
n
cy
o
fc
h
e
ck
s.
U
n
p
la
nn
e
d
o
r
e
m
e
rg
e
n
cy
d
o
w
n
tim
e
g
re
a
tly
ra
is
e
s
th
e
ri
sk
o
f
im
p
ro
p
e
r
p
ro
c
e
ss
in
g
.
O
p
e
ra
to
rs
sh
a
ll
b
e
tr
ai
n
e
d
in
m
a
te
ri
al
h
a
n
dl
in
g
,
c
o
nt
ai
n
m
e
nt
a
c
tio
n
,
a
n
d
p
ro
d
u
ct
s
e
g
re
g
at
io
n
in
th
e
e
ve
n
t
o
f
a
n
e
q
u
ip
m
e
n
t
e
m
e
rg
e
n
cy
in
cl
u
d
in
g
p
o
w
e
r
fa
ilu
re
.
T
ra
in
in
g
s
h
a
ll
b
e
do
c
u
m
en
te
d
.
W
o
rk
in
st
ru
c
tio
n
s
s
p
e
ci
fic
al
ly
a
d
d
re
ss
in
g
p
o
te
n
tia
l
ty
p
e
s
o
f
e
q
u
ip
m
e
n
t
e
m
e
rg
e
n
ci
e
s
a
n
d
fa
ilu
re
s
s
h
al
lb
e
a
c
ce
s
si
bl
e
to
a
n
d
u
n
d
e
rs
to
od
b
y
e
qu
ip
m
en
t
o
p
e
ra
to
rs
.
T
h
e
se
in
st
ru
c
tio
n
s
sh
a
ll
a
d
dr
e
ss
c
o
n
ta
in
m
e
nt
a
c
tio
n
s
re
la
te
d
to
al
l
el
e
m
e
n
ts
o
f
th
e
h
e
a
t-tr
ea
ti
n
g
pr
o
ce
s
s,
e
.g
.,
lo
a
d
in
g
,
a
u
st
e
n
ti
zi
ng
,
q
u
e
n
ch
in
g
,t
e
m
p
e
ri
n
g
.
H
a
n
d
lin
g
,
st
o
ra
g
e
,
a
n
d
p
ac
ka
g
in
g
sh
a
ll
b
e
a
d
e
q
u
a
te
to
p
re
s
e
rv
e
p
ro
d
u
c
t
q
u
al
ity
.
T
h
e
h
e
a
t
tr
e
at
e
r’
s
fu
rn
ac
e
lo
a
d
in
g
s
ys
te
m
,
in
-p
ro
c
e
ss
h
a
n
d
lin
g
a
nd
s
h
ip
p
in
g
p
ro
c
e
ss
sh
a
ll
b
e
a
ss
e
ss
e
s
fo
r
ri
s
k
o
f
p
a
rt
d
a
m
a
ge
o
r
o
th
e
r
q
u
a
lit
y
co
n
ce
rn
s
.
S
o
m
e
eq
u
ip
m
e
n
t
in
cl
u
de
s
co
n
v
ey
o
rs
a
nd
o
th
e
r
m
o
vi
n
g
co
m
p
o
n
e
nt
s
th
a
tm
a
y
n
ot
b
e
a
b
le
to
h
a
n
d
le
a
ll
p
a
rt
c
o
n
fig
u
ra
ti
on
s
.
O
th
e
r
p
ra
c
tic
e
s
s
u
ch
a
s
s
ta
ck
in
g
o
f
o
ve
rl
o
a
d
ed
c
o
n
ta
in
e
rs
c
a
n
a
ls
o
in
cr
ea
s
e
th
e
ri
s
k
o
f
p
a
rt
d
a
m
a
ge
.
Q
ue
st
io
n
Is
fu
rn
ac
e
lo
a
d
in
g
s
p
ec
ifi
e
d
d
o
c
u
m
e
n
te
d
a
n
d
c
o
n
tr
o
lle
d
?
A
re
o
pe
ra
to
rs
tr
ai
n
e
d
in
m
at
e
ri
a
l
h
an
d
lin
g
,
co
n
ta
in
m
e
n
t
a
ct
io
n
a
n
d
p
ro
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2
.7
2
.8
2
.9
