THE PEST INTELLIGENCER

(1)

THE

NEWSLETTER OF THE

WASHINGTON

STATE

PEST

MANAGEMENT

ASSOCIATION

INSIDE

THIS

ISSUE:

President’s Report 2 WSPMA Board & Committee Chairs 2 Upcoming Events Announcements 3

REPORTS

Education 4-6 General Membership WDO Class Recap 9 Incoming President’s

Report 10

PestWorld 12-15

NPMA 16

XO Report Back Cover

NOW!

Read The Newsletter

Online at WWW.WSPCA.ORG

T

HE

P

EST

I

NTELLIGENCER

Winter Edition

2013

November

December

January

P

HOENIX

, A

RIZONA

Phoenix Convention Center with The Sheraton Hotel

in the background

Beautiful weather, outstanding facilities, great speakers and a record breaking number of exhibitors are a recipe for a successful PestWorld conference. NPMA delivered an outstanding program,

providing all the elements for,

“Making Connections-Finding Answers-Increasing Profits”. There was no shortage of eateries and public art in the very clean downtown core. For those who ventured out there were plenty of sites to be seen within a couple of hours of the city. Attendance from Washington was impressive. More pictures on pages 12-15.

The opening ceremony featured the musicians “String Theory” .The grand ballroom was

transformed into a giant circular harp.

Representatives at the State Association Leadership Forum, Tim Pollard/Arrow; Brad Thorstenson/Interstate; Sean Bergmann/

United; Ted St. Amand/Atlantic; Jack Dein/Eden; Tim Baker/ WSPMA; Terry Brant/Aspen & Gean Camp/Paramount

(2)

Page 2 The Pest Intelligencer

T

HE

WSPMA B

OARD

& C

OMMITTEE

C

HAIRS

COMMITTEE CHAIRS:

Education Chairman: Rick Mix/Willard’s PC, Kirkland 425.820.1980 [email protected] Education Facilitator: Brad Cyrier/Bradford Inspections, Sumner 253.841.8029 [email protected]

Eastern WA Co Chair: Paul Nibarger/Prime PC, Spokane 509.994.7748 [email protected] Gov. Affairs: Larry Treleven/Sprague Pest Solutions, Tacoma 800.272.4988 [email protected] BOARD OF DIRECTORS:

President: Sean Bergmann/United Pest Solutions, Seattle 206.632.1270 [email protected] President Elect: Jack Dein/Eden, Spokane 509.327.3700 [email protected] Vice President: Elmer Besinger/Mathis Exterminating 360.943.2270 [email protected] Immediate Past President: Brad Thorstenson/Interstate PC, Kelso 360.636.0560 [email protected]

EXECUTIVE STAFF:

Executive Officer: Tim Baker/WSPMA Office, Olympia 360.709.9309 [email protected] Newsletter Editor: Terri Garren/WSPMA Office, Olympia 800.253.3836 [email protected] Research & Politics: Art Losey, Olympia 360.556.6208 [email protected]

P

RESIDENT

’

S

R

EPORT

B

RAD

T

HORSTENSON

I’m just back from PestWorld, and still trying the ride the wave of enthusiasm of the meeting. Should we change service rotations? Only take credit cards? Try new products? Try new software? The possibilities are endless! There were some great speakers this year. As always, it is the imple-mentation of an idea or plan rather than ten ideas or plans. I must say that Washington State is always well represented. We had more members at our table than any other state. I can think of 16 members off the top of my head. Tim Baker, Sean Bergmann, Jack Dien and myself, attended the joint state council meeting. I was curious of how many states had paid staff so I checked with the NPMA:

No State Associations:Alaska, North Dakota, South Dakota and Wyoming.

Volunteer Associations:Indiana, Maryland, Michigan, Minnesota, Mississippi, Montana, Nevada, West Virginia and Wisconsin. As you can see there are a few large states without paid staff. Maine, Massachusetts, New Hampshire and Rhode Island all have joined together to create the New England Pest Management Association. The majority of the rest of the states are run by Association Management

Companies. I say all that to say, we are very fortunate to have our own staff that know our members and the issues that may arise in our state and region. We have had only four position changes as Executive Officer since the early ninety’s. Richard Reed, Art Losey and now our illustrious Tim Baker, who can tell you almost

anything that has happened in our state for the last 20 plus years. We should be proud of our Association and our rich heritage of longevity and high standards.

It has been a very fun and rewarding year and I am looking forward to serving the rest of my time on the board. Then the gavel is going to Sean Bergmann for his second round as President. I am very excited to see what happens under his very capable leadership.

Thanks, Brad

Brad Thorstenson & Sean Bergmann at PestWorld 2013 Phoenix.

(3)

Page 3 Page 3 Winter Edition 2013

A

NNOUNCEMENTS

www.wspca.org

HANDS-ONWORKSHOPS ATWSU PUYALLUP PESTMANAGEMENTPROFESSIONAL:

WSU PUYALLUP

This series of workshops will be held from 3 pm-7 pm Fees are $50 for early reg., $75 for regular reg.

4 WSDA recertification credits.

Jan. 14, 2014 Early reg. by Dec.31st-General Household Pest Management Mar. 4, 2014 Early reg. by Feb. 18th-Rodents and Birds Apr. 15, 2014 Early reg. by Apr. 1st-Safety First!

Online registration and downloadable brochures at

http://structuralpest.wsu.edu/.

If you have questions: 509-335-2830 [email protected].

WSPMA M

EETINGS

& E

DUCATION

C

ALENDAR OF EVENTS

F

OR

2013-2014

November 14th, EASTERNWA FALLSEMINAR Thursday, 8:00-4:00 The Lincoln Center

1316 N. Lincoln Street Spokane, WA

$165.00 per person -7 Credits- Lunch Included

November 16th, WESTERNWA FALL SEMINAR Saturday, 8:00-4:00 Highline Community College 2400 South 240th St Bldg 26, Rm 213 Des Moines, WA $175.00 per person -7 Credits- Lunch Included

December 7th, Saturday GENERALMEMBERSHIPMG 9:00-3:00 A SLOWROASTOFDANSUOMI

Gregory’s Restaurant/SeaTac Red Lion

Dan Suomi & Corey Chantry Present A Beetle ID Course $20.00 per person –2 Credits- Lunch Included

January 25th, ANTID LAB

Saturday DR. LAURELHANSEN For directions go to: www.Pierce.ctc.edu 24 person limit Pierce College

8:00-12:00 4 Credits 1601 39th Ave SE, Puyallup, WA The Brouillet Library/

Science Blg/Rm L-144 $95. WSPMA Members $130. Non WSPMA Member

February 27th, 28th & NORTHWESTPEST

March 1st MANAGEMENTCONFERENCE

Thursday-Saturday Hood River Inn, OR

February 28th, Friday WSPMA General Membership

4:30-5:30 Meeting

IF USING AVISAORMASTERCARDFORPAYMENT TO THE

WSPMA EVENTS(AMERICANEXPRESS NOT ACCEPTED) THEREWILLBEANADDITIONALFEEOF:

3%FORWSPMA MEMBERS

5%FORNONWSPMA MEMBERS

EFFECTIVEJANUARY1ST, 2014

THENORTHWESTPESTMANAGEMENTCONFERENCE

WEBSITE FORREGISTRATION & INFORMATION IS: WWW.NWPMC.ORG/

FORROOMRESERVATIONS ATTHEHOODRIVERINN: HTTP://WWW.HOODRIVERINN.COM/

OR CALL541.386.2200

W

ELCOME

N

EW

M

EMBER

!

A CERTIFIED

HOME

INSPECTOR, LLC

Ronald Shafer, Owner

University Place, WA 253.365.5558 [email protected] Associate Member

THE PROGRAM FOR THEEASTERNWA SEMINAR WILL BE REPEATED AT THEWESTERNWA SEMINAR. WSDA CREDITS CAN ONLY BE APPLIED FROM ONE OR THE

OTHER IF YOU CHOOSE TO ATTEND BOTH SESSIONS.

NEWLYCERTIFIEDACES ANDBCES The Entomological Society of America

announced that 12 individuals have attained

Associate Certified Entomologist (ACE) or Board Certified Entomologist (BCE)

status. Among those 12, MR. JAMESRODRIGUEZ, ACE,

JT EATONCO., INC, was certified 8/29/2013.

CONGRATULATIONS

JAMES!

PCTANDSYNGENTA RECOGNIZED THE 2013 CROWNLEADERSHIPAWARD WINNERS ATNPMA PESTWORLD2013 The awards spotlight individuals who have contributed positively to the growth and development of the structural pest control industry, as well as established ties with fellow business leaders, civic groups and customers in their local communities. Among those was our own

MR. GENECHAFE, SENSKESERVICES, KENNEWICK, WA

CONGRATULATIONS

GENE!

JOHNBOLANOSTORETIREFROMUNIVAR John Bolanos, President of UNIVAR’s Professional Products and Service (PP&S) business, has made the

decision to retire, effective January 3rd.

Trace McEuen has been named my successor and will take the leadership role of this quality organization.

(4)

WSPMA Education

T

HE PROGRAM FOR THE

E

ASTERN

WA S

EMINAR WILL BE REPEATED AT THE

W

ESTERN

WA S

EMINAR

.

WSDA C

REDITS CAN ONLY BE APPLIED FROM ONE EVEN IF YOU CHOOSE TO ATTEND BOTH SESSIONS

.

C

HECK THE

WSPMA

WEBSITE WWW

.

WSPCA

.

ORG FOR REGISTRATION

E

ASTERN

W

ASHINGTON

F

ALL

C

ONFERENCE

N

OVEMBER

14

TH

, T

HURSDAY

, 8:00-4:00

T

HE

L

INCOLN

C

ENTER

1316 N. L

INCOLN

S

TREET

, S

POKANE

, WA

$165.00

PER PERSON

7 CREDITS- LUNCH

INCLUDED

W

ESTERN

W

ASHINGTON

F

ALL

C

ONFERENCE

N

OVEMBER

16

TH

, S

ATURDAY

8:00-4:00

H

IGHLINE

C

OMMUNITY

C

OLLEGE

2400 S

OUTH

240

TH

S

T

B

LDG

26, R

M

213 D

ES

M

OINES

, WA

$175.00

PER PERSON

7 CREDITS- LUNCH

INCLUDED

(5)

G

ENERAL

M

EMBERSHIP

M

EETING

Gregory’s Restaurant/SeaTac Red Lion, 18220 International Blvd.

D

AN

S

UOMI

& C

OREY

C

HANTRY

P

RESENT A

B

EETLE

ID C

OURSE WORTH

2

CREDITS

B

ONUS

!

$20.00

PER PERSON

Includes a Buffet Lunch

A

ND

A S

LOW

R

OAST

O

F

D

AN

S

UOMI

, P

H

.D. PCO S

PECIALIST

AGENDA

8:30-9:00 REGISTRATION& CONTINENTALBREAKFAST

9:00-10:00 GENERALMEMBERSHIPBUSINESSMEETING & COMMITTEEREPORTS 10:00-12:00 SLOWROAST OFDANSUOMI(BRINGYOURSTORIES& (MEMORABILIA) 12:00-1:00 BUFFETLUNCH

1:00-3:00 COREYCHANTRY& DANSUOMIPRESENTA BEETLEID COURSE

C

HECK THE

WSPMA

WEBSITE WWW

.

WSPCA

.

ORG FOR REGISTRATION

S

ATURDAY

, D

ECEMBER

7, 2013 ~ 9:00-3:00

(6)

Page 6 Winter Edition 2013

(7)

(8)

(9)

SPI & WDO A

LL

D

AY

S

EMINAR

R

ECAP

S

ATURDAY

, O

CTOBER

5

TH

About 15 years ago I started my business as a home inspector and SPI. Having been a contractor who worked closely with the Real Estate market, I contacted the few inspectors in the area and, out of courtesy, let them know of my plans. With one exception, they were understanding and supportive. However, that one exception apparently felt a bit threatened as he turned me into the WSDA claiming I was not licensed to do pest inspections.

So there I was, barely three months into my new career, when I get a phone call and the voice on the other end says, "Mr. Stamp, this is Dan Suomi at the Department of Agriculture and we have a problem". Crap… Anyway, to make a long story short, that was the day I got to meet Dan Suomi.

Since that day, I have come to respect Dan for all he has done to benefit the organization and the profession. Granted, some of his efforts may have involved more than a bit of, "hand slapping", for a few folks, but I think that has probably been the exception to the rule.

I am happy to report that the recent Fall seminar in Tacoma was a success, however it remains a bit of a sad event in the face of Dan's upcoming retirement. So on behalf of the mem-bership, I want to thank Dan again for all he has done, in particular helping the association by providing ongoing education at our seminars.

Larry Stamp

Guest speaker, Jeff Morrell/OSU

Steve Venables with guest speaker, Brent Foster/NW Infrared

Committee Member, Steve Venables Education Co-Chair, Larry Stamp Education Facilitator Brad Cyrier

Guest speaker, Dr Dan Suomi

(10)

I

NCOMING

P

RESIDENT

’

S

R

EPORT

S

EAN

B

ERGMANN

Please don’t hesitate to inquire about opportunities for you or your business with the WSPMA on our website or by contacting one of the Board Members directly. Happy Holidays to all!

Sean [email protected]

Look Both Ways!

Reflecting back and looking forward to a great year in 2014.

As we wind down the year of 2013 it is good to look back and say thanks to the many efforts and accomplishments of the WSPMA Membership, your faithful Association Leader-ship and to our outgoing President, Brad Thorstenson. Without the Membership’s continued support of our Association and industry through your annual dues to the WSPMA and NPMA, financial support to the PAC and attendance at our continuing education seminars, we would not have a legitimate voice in the governmental process in our state as well as federally. We would not have as many opportunities to fellowship with each other, build community in our industry and learn from each other’s experiences. We also would not have as many opportunities for learning new techniques and strategies to control the pests that invade our communities.

I would also like to say thanks to the Committees, Board and especially our beloved President, Brad Thorstenson for their hard work and donation of their time and resources to support out Association. This year Brad spearheaded the institution of an online meeting place for the Committees and Board members which lowered cost, enabled more and timely communication opportunities as well as encouraged broader involvement in the groups due to travel constraints in attending in-person meetings. Brad also helped push the ball forward in helping to install a new paid Education Coordinator, Brad Cyrier. This has been a long time desire of the Board to make sure that all of our education seminars and general membership meetings are coordinated and promoted well in advance so you will have better access and ability to plan for attendance at these meetings. Brad Cyrier has jumped in with both feet to help improve the quality and experience of our meetings and we are excited for the next twelve months and beyond.

Our current President has also encouraged the Board to make a real effort to promote involvement of our younger PMP’s in our association. I believe in this wholeheartedly as well and as incoming President, I will make this a large emphasis for 2014. The makeup of our Association Membership has grown older over the years. This gives us a wealth of experience and a unique challenge to build mentoring and involvement opportunities for the next generation of PMPs. We also can learn a ton in return from the “Y” generation who are more in tune with our fast paced and ever changing world.

We are still in the discovery phase of the adventure but will have something to roll out to the membership in the very near future.

with Jim Truslow/BASF & partner at United Pest Solutions,

Dan Huie

(11)

(12)

Tuesday, October 22nd

Friday, October 25th

Lisa Viscuso, Brooklyn, NY & Jackie Bell, Phoenix, AZ with

AP&G Terry Hoover, Chris Cook, Doug Willard, Bull Head

City, AZ & Rick Mix, representing Fly Bye Bird Control Products & Willard’s Pest Control in Kirkland, WA

Elmer Besinger Damon Martin with Mathis Exterminating, Olympia, WA

Dan Baldwin/Steritech;

Larry King/LiphaTech & Tim Baker/WSPMA The Phoenix Convention

Center Welcomes PestWorld

(13)

Ed Wilson/Ensystex

Steve Venables, Alex Duffield/Venables Pest Mgmt, Tim Baker/WSPMA, Nick Grisafe/Syngenta, & Julianna Venables/Venables Pest Mgmt, Olympia, WA

Erik Hodson/Whitworth, Tacoma, WA with Samantha Malone & Julianna

Venables/Venables Pest Mgmt, Olympia, WA on each side of

Steve Diaz/Paragon

Larry & Jane Treleven/Sprague Tacoma, WA

Scott Harris with Bell Labs

Jim Truslow with BASF & Dr Laurel Hansen, Spokane, WA St Mary’s

Basilica

Lobby of the Sheraton. James Rodriguez/JT Eaton,

(14)

(15)

Jack Cagle/Alpha, Vancouver, WA

Chris Stefanek/Alpha, Phoenix, AZ

MORE

NPMA PESTWORLD

PHOENIX

2013

AMVAC SENIORSALESTECHNICAL REPRESENTATIVE, RENNIEKUBICK

pictured with John Bruce, the Midwest Region Sales Manager

[email protected]

Micah & Julie Flory/Prosite PC Cle Elum, WA

Tim Baker & Gene Harrington/ NPMA, discussing

the best pie

Best Boots

(16)

NPMA

OSHA TRAINING

REQUIREMENTS

FORTHEREVISEDHAZARDCOMMUNICATIONSTANDARD

(HCS)

The Occupational Safety and Health Administration (OSHA) is phasing in changes to the revised Hazard Communication Standard (HCS) (29 CFR 1910.1200) during a multiyear period (December 1, 2013–June 1, 2016.) While there are many components of the revised standard that will affect the

professional pest management industry, this update will focus on addressing the training components employers are required to cover with their workers before December 1, 2013. OSHA believes this training, on labels and Safety Data Sheets (SDS), will ensure employees have the information they need

to better protect themselves from chemical hazards in the workplace during the transition period.

So, what is the best way to complete 2012 revised HCS training?

NPMA online resources. Click on

www.npmapestworld.orgfor information on training opportuni-ties for you and your employees.

Some of the above information was excerpted from

http://www.osha.gov/html/faq-hazcom.html

REGISTRATION& INFORMATION

WILLBEAVAILABLETHROUGH THENPMA WEBSITE: WWW.NPMAPESTWORLD.ORG

MARK

YOUR

CALENDAR

FOR

NPMA LEGISLATIVE

DAY

March 9th-11th-Sun., Mon. & Tues.

Capitol Hilton, Washington DC

NONSUBSCRIBERS CAN ALSO RECEIVE THIS

TRAINING AT

TECHLETTER.COM

Have you fulfilled your mandatory OSHA training requirements? December 1 is the date by which pest control technicians must have received training on OSHA’s revised Hazard Communication Standard. Techletter, the training newsletter for pest control technicians, has been offering its subscribers OSHA training modules in each of its biweekly issues. Publisher Pinto & Associates has placed 10 training

pages, an introduction, and a final exam on its website, Techletter.com. Now, nonsubscribers can also receive this

(17)

(18)

(19)

(20)

W

ASHINGTON

S

TATE

P

EST

M

ANAGEMENT

A

SSOCIATION

4600 V

ILLAGE

C

IRCLE

SE

O

LYMPIA

, W

ASHINGTON

98501

E

XECUTIVE

O

FFICER

’

S

R

EPORT

T

IM

B

AKER

Once again PestWorld proved that our industry is in a constant state of change and evolution. Bayer Professional Products announced Vision 2020 which is a cooperative effort with NPMA to look ahead, and way outside the box, to what where and how we will manage pest control in the next 7 years. The focus is on technologies that we have now and those we haven’t even thought about.

There was time when a telephone operator would help you place a call. Nevada casinos had change people on the floor. And a travel agent worked tirelessly to get you where you wanted to go. I’m sure that these jobs are not the future. A very wise Member of this Association has recanted to me that, “We are a people business that just happens to control pests in the process.” While this should be the fundamental roots of our day to day work, I have to wonder if that is what the future really brings. Every operation has a culture within. Whether it is a single operator or a multi branch company,

your ideals become your way of dealing with people. Focus on growth? Always; Develop personnel? Hopefully; Keep your attention on positive and consistent contact with your customer? Maybe. Each one must assess what “technologies” are going to be best for all the people that have to embrace it. Owner/Managers may be enthralled with some new gadget or program, while office staff and field personnel consider it a royal ‘pain in the ______. Share the vision with all to assure success. And if you look at all of it and say I don’t think I need all that; it’s OK. It’s your culture.

I would encourage you to review the Pixar movie “WALL-E” and see if you observe a message about a possible future. Many folks under the age of 40 accept the changes with open arms. Most folks over the age of 60 still remember that you had to lift a garage door to get inside. Go forward wisely and remember that we are “a people business”.

Cheers!

Social time at Shamus McCaffrey’s. Tim with Erik Hodsen/Whitworth, Tacoma