Senior Services
COMMUNITY RESOURCE GUIDE
A Guide for Caregivers and Families
(Arizona - Pima County Edition)
College Health IPA
For Behavioral Health Services:
24 hours per day, 7 days per week
A Message for Family and Caregivers:
Most of us don’t plan to take on the role of a caregiver. So when a family member finds themselves in need of
assistance, the caregiver often finds themselves in a world they are not prepared for - legal issues, medical
issues, financial issues and more.
As the behavioral health provider for your family member, we have designed this resource guide as a way to
provide you with local, state and national resources to assist you as you navigate the process of caring for
someone.
College Health IPA is here to assist you and your family member with their behavioral health needs. This guide
offers additional resources for other types of services.
We truly appreciate the commitment you have to your loved ones
and hope this guide assists you.
Sincerely,
Randy Davis, Ph.D
President / CEO
We strive to take care of you and the ones you love.
1
TABLE OF CONTENTS
Topic
Page
1
Care In The Home
2
2
Transportation
5
3
Housing And Care Facilities
6
4
Caregiver Resources
8
5
Specialized Services Resources
10
6
Senior Citizen Centers
12
SECTION 1: CARE IN THE HOME
It’s tempting to believe that our loved one won’t need assistance in their home, but for many supportive services are a way to extend the independence of a family member to live in their own home as long as possible.
Meals and Nutrition
Many churches, senior centers, community centers and day programs offer meals as a service to elders for no
fee or a minimal fee.
Arivaca Coordinating Council - Human Resource Group 17252 W Fifth St Arivaca, AZ 85601 (520) 398-2771 Casa de Esperanza -Community Meal Program 780 S Park Centre Ave
Green Valley, AZ 85614 (520) 625-2273
Catalina Community Services 3414 E Golder Ranch Road Catalina, AZ 85739 (520) 825-0009
Catholic Social Service - Ajo 290 Fifth Street Ajo, AZ 85321 (520) 387-5040
Catholic Social Services - Home Delivered Meals 780 S Park Centre Ave Green Valley, AZ 85614 (520) 399-2136
Catholic Social Services - Older Adult & Physically Disabled
140 W Speedway Blvd, Suite 130 Tucson, AZ 85705
(520) 624-1562 Community Food Bank - Green Valley - Food Boxes for
Seniors
250 E Continental Road, Suite 101 Green Valley, AZ 85614
(520) 625-5252 Interfaith Community Services- Northwest Mobile Meals 2820 W Ina Road
Tucson, AZ 85714 (520) 297-6049
Mobile Meals of Tucson, Inc. 3003 S Country Club Road, # 229 Tucson, AZ 85713
(520) 622-1600 Pima Council on Aging - Pima Meals on Wheels/
Socialization and Nutrition
8467 E Broadway Blvd Tucson, AZ 85710 (520) 790-7262 Pima Health System & Services - Community Services
system
2250 N Craycroft Road, Ste 250 Tucson, AZ 85712
(520) 790-0504 Salvation Army Social Services - Senior Nutrition
Program
1021 N 11th Ave Tucson, AZ 85705 (520) 792-1352
Home health services are classified in two categories: skilled and custodial. Skilled services refer to more
intensive medical care provided by licensed health care professionals, such as nurses and therapists. Custodial
care represents services that help with activities of daily living, such as dressing, cleaning and other services.
Type
Services provided
Nurses and social workers Medical nursing care and behavioral health care
Home health aides Personal care (such as bathing, dressing) and light housekeeping
Physical, occupational and speech therapist Specialized therapy services
Respite Care Break for in-home caregivers
3
Home Health Care Services
Affordable Home and Health Services, Inc 1650 E 18th St, Suite O Tucson, AZ 85719 (520) 882-4458
AristoCare Home Health Services 698 E Wetmore Suite 200 Tucson, AZ 85705 (520) 577-4825
Easter Seals Arizona - In-home services 7634 N La Cholla Blvd Tucson, AZ 85741 (520) 745-5222
Elder in_home Services, Inc 1234 N Sixth Ave Tucson, AZ 85705 (520) 884-1651 Handmaker @ Home 2221 N Rosemont
Tucson, AZ 85712 (520) 547-6029 Jewish Family & Children - In-Home Companion Program 4301 E Fifth St
Tucson, AZ 85711 (520) 795-0300 Pima County Health Department - Green Valley ClinicFall
Prevention Program
601 N La Canada Drive Green Valley, AZ 85614 (520) 648-1626
Pima Health System & Services 2250 N Craycroft Road, Suite 250 Tucson, AZ 85712
(520) 790-0504
St Elizabeth of Hungary Clinic- Home Health Program 140 W Speedway Blvd, Suite 100 Tucson, AZ 85705
(520) 628-7871 University Medical Center - Home Health Services 655 E River Road
Tucson AZ 85704
Medication & Pharmacy Assistance
Resources for Assistance
National Council on Aging
has an online tool designed to assist individuals in identifying discount plans or
free prescriptions based on question responses.
(www.benefitscheckuprx.org.)
Pharmaceutical Research and Manufacturers of America
have a database of patient assistance program
through which manufacturers provide free medications to eligible patients
(www.helpingpatients.org)
National Association of Boards of Pharmacy
has a list of reputable online drugstores which may offer
discounts.
(www.nabp.net)
AARP -State Pharmacy Assistance Programs
- (www.aarp.org/bulletin/yourmoney)
look under
prescription drug
National Council on Patient Information and Education
-
(
www.talkaboutrx.org)
With escalating costs, the medication needs of elderly patients
can have serious impact. With rising costs and limited incomes,
many seniors find themselves making very difficult decisions.
Pharmaceutical assistance options may include:
•public or private discount programs for low income
individuals
•pharmaceutical companies have discount programs with
and without eligibility requirements
•clinical trials - inquire with your family member’s
physician
Although a loved one may be independent enough to continue to live alone, they
are not always able to provide transportation when they need to leave the home
-doctor appointments, grocery stores and other errands. There are a number of
public and private groups that provide door-to-door transportation specifically
for the disabled and elderly.
SECTION 2: TRANSPORTATION
Transportation Resources
Arivaca Coordinating Council ( appts to Green Valley only) 17252 W Fifth St Arivaca, AZ 85601 (520) 398-2771
Arizona Senior Transport 6450 E Golf Linds Road, #2097 Tucson, AZ 85730
(520) 573-6221 City of South Tucson - Handicapped Transportation 1601 S Sixth Ave
South Tucson, AZ 85713 (520) 620-1234
Coyote Run - Oro Valley’s Transportation Service 11000 N La Canada Dr Oro Valley, AZ 85737 (520) 229-4990
Friends in Deed - Green Valley 301 W Camino Casa Verde Green Valley, AZ 85614 (520) 625-1150
Handmaker @Home 2221 N Rosemont Tucson, AZ 857212 (520) 547-6029 Interfaith Community Services - Faith in Action Program
Caregiving Services
2820 W Ina Road Tucson, AZ 85714 (520) 297-6049
The Leukemia & Lymphoma Society - Patient Aid 3877 N Seventh St Suite 300 Phoenix, AZ 85014
(800) 568-1372
Multiple Sclerosis Support Foundation of Pima County 4400 E Broadway, Suite 600-0 Tucson, AZ 85711
(520) 747-7472
Muscular Dystrophy Association 3275 W Ina Road, Suite 155 Tucson, AZ 85741
(520) 795-3434 Southern Arizona VA Health Care System - DVA Transport
Network
* eligibility requirements
3601 S Sixth Ave Tucson, AZ 85723
At some point, it may not be feasible or desirable for your loved one to continue to live in their own home.
Moving out of one’s home and into a care facility is an enormous change in lifestyle and can cause great
stress. Whenever possible, the decision should be discussed fully with the affected individual. Additionally,
other family members, physician or other medical professionals and spiritual advisor may be of assistance in
making sure the transition is as smooth and comfortable for all parties involved.
There are expanding options available for individuals who either do not want to remain in their home or are
not capable of safely caring for themselves in their home.
A
ssisted living (Supportive Housing)
- assisted living and other forms of supportive housing are
specifically designed for those who need extra help in their day-to-day lives but who do not
require 24 hour skilled nursing care found in traditional nursing homes. Often assisted living is
located on the same campus (continuous care communities) with more intensive services so there
is a seamless transition should a higher level of service be needed at a later date.
Adult residential home
- adult residential housing ( also known as shared or congregate
housing) is often a group housing arrangement for independent seniors not requiring any medical
professionals. An outside agency often arranges this type of housing.
Skilled nursing home
- skilled nursing facilities provide the highest level medical care that can
not be managed safely in any other environment.
Hospice
- hospice provides special services and therapies so individuals who are terminally ill
can remain at home or in a hospice facility. Hospice attempts to improve the quality of life for
terminally ill patients.
Housing and Care Types
Section 3: Housing & Care Facilities
GENERAL HOUSING RESOURCES
Arizona Department of Health Services “A Consumer’s Guide to Nursing Homes”
www.hs.state.az.us/als/ltc/nhconsgde.pdf
Arizona Department of Health Services
“A Guide to Choosing an Assisted Living Facility”
www.hs.state.az.us/als/guides/achbro.pdf
“How to Care for Aging Parents” Author: Virgina Morris Workman Publishing, NY Better Business Bureau - Nursing Home Information and
Referral
www.data.bbb.org/phoenix2.asp
Senior Resource Network of Tucson - referrals for all levels of housing needs
(520) 795-7480
Name Level of care available
AL DC HO RH RN Carondelet 1802 W St Mary’s Road Tucson, AZ 85745 (520) 205-7700 X Casa De Esperanza 780 S Park Centre Ave Green Valley, AZ (520) 625-2273
X
Elder In Home Services Inc. 1234 N Sixth Ave
Tucson, AZ 85705 (520) 884-1651
X
Handmaker Independent & Assisted Living Adult Care Facilities
2221 N Rosemont Tucson, AZ 85712 520-881-2323
X X X X
Lutheran Social Ministries - Daybreak Program 5049 E Broadway Blvd #102
Tucson, AZ 85711 (520) 325-1114
X
Posada Del Sol Health Care Center 2250 n Craycroft Dr
Tucson, AZ 85712 (520) 733-8700
X
Tucson Medical Center - Adult Hospice 5301 E Grant Road
Tucson, AZ 85712 (520) 327-5461
X
Legend:RN = Nursing Home RH - Residential Housing DC = Day Care AL = Assisted Living HO = Hospice 7
SECTION 4: CAREGIVER RESOURCES
Caregivers are reminded regularly that they must take care of themselves in order to be of use to the loved one
in their life they care for. Caregivers are in a difficult role of taking on an additional responsibility when most
already have a full plate - jobs, families, social lives.
Informal Care - caregivers should always solicit the help and assistance of friends, family, religious support, neighbors and any others who can share the responsibility.
Support Groups - support groups can provide the caregiver with the opportunity to give and receive encouragement, understanding and support. It is also a great way to share ideas and exchange information on resources.
Respite Care - respite care involves utilization of services to give the caregiver a break. Services such as day care, in-home care services or companions provide this necessary resource for all caregivers.
Children of Aging Parents 609 Woodbourne Road, Suite 302A Levittown, PA 19057-1511
(800) 227-7294
www.caps4caregivers.org
Family Caregiver Alliance 690 Market Street, Suite 600 San Francisco, CA 94104 (415) 434-3388
www.caregiver.org
National Alliance for Caregiving 4720 Montgomery Lane, 5th Floor Bethesda, MD 20814
www.caregiving.org
National Family Caregivers Association
10400 Connecticut Avenue, #500 Kensington, MD 20895-3944 1-800-896-3650
www.nfcacares.org
Well Spouse Foundation 63 W. Main Street, Suite H Freehold, NJ 07728 1-800-838-0879
www.wellspouse.org
Pima Council on Aging
8467 E BroadwayTucson AZ 85710 (520) 790-7262
Support Options:
Caregiver Resources:
Caregiver Respite
Affordable Home and Health Services Inc 1650 E 18th St, Suite O Tucson, AZ 85719 (520) 882-4458
AristoCare Home Health Services 698 E Wetmore Road, #200 Tucson, AZ 85705
(520) 577-4825 (Tucson) (520) 648-1401 (Green Valley) Easter Seals Arizona - In-Home Services 7634 N LaCholla Blvd
Tucson, AZ 85741 (520) 745-5222 Elder In-Home Services 1234 N 6th Ave
Tucson, AZ 85705 (520) 884-1651 Handmaker @ Home 2221 N Rosemont
Tucson, AZ 85712 (520) 547-6029 Pima Health System and Services - Caregiver Education and
Support
2250 N Craycroft Rd, #250 Tucson, AZ 85712 (520) 546-4481 (520) 546-4482 Pima Council on Aging - Respite and Sitter Services 8467 E Broadway
Tucson, AZ 85710 (520) 790-0504
Alzheimer’s Association - Desert Southwest Chapter, Southern AZ Region
Call for meeting information: (520) 322-6601
Caregiver Education & Support Program - Pima Health System
Call for meeting information: (520) 512-5599 or (520) 512-5594 Friends in Deed ( Green Valley) Call for meeting information:
(520) 625-1150 HealthSouth Rehabilitation Institute of Tucson - Stroke
Club
Call for meeting information: ( 520) 312-1300 Ext: 4045 Jewish Family & Children’s Services - Scs for Older and
Disabled Persons
Call for meeting information: (520) 795-0300
National Alliance for the Mentally Ill Call for meeting information: (520) 622-5582
Widowed to Widowed Services, Inc Call for meeting information: (520) 884-4570
This list identifies only a small portion of the support groups available. Caregivers and family members can
consult with their loved ones physician if a specialized group might assist or for further support group referrals.
Support Groups
SECTION 5 : SPECIALIZED SERVICES
Some conditions or issues can compound the challenges for care givers. Specialized resources exist to assist
caregivers through education, referral and support
Medical Conditions
Alzheimer’s Disease Education and Referral Center P.O. Box 8250
Silver Spring, MD 20907-8250 (800) 438-4380
www.alzheimers.org
Alzheimer’s Association 225 N. Michigan Avenue, Suite 1700 Chicago, IL 60601-7633
(800) 272-3900
www.alz.org
American Cancer Society 1599 Clifton Road, NE
Atlanta, GA 30329 (404) 320-3333
Information Line (800) 227-2345 American Diabetes Association 1660 Duke Street
Alexandria, VA 22314 (703) 549-1500
Information Line (800) 232-3472 American Foundation for the Blind 15 West 16th Street
New York, NY 10011 (212) 620-2147
Hotline (800) 232-5463
American Heart Association National Center
7272 Greenville Avenue Dallas, TX 75231-4596 (214) 373 6300
American Lung Association 1740 Broadway
New York, NY 10019-4374 (212) 315-8700
American Parkinson’s Disease Association
Suite 401, 60 Bay Street Staten Island, NY 10038 (718) 981-8001
Information Hotline (800) 223-2732
Arthritis Foundation 1314 Spring Street, NW Atlanta, GA 30309 (404) 872-7100
Dizziness and Balance Disorders Association Resource Center, Room 300 1015 Northwest 22nd Street Portland, OR 97210 (503) 229-7348
Elderly Abuse
AZ Adult Protective Services Phoenix, AZ 85012
(602) 542-4307 Administration (877) 767-2385 24-hour Hotline (520) 881-4066
Aging and Adult Administration
Office of the State Long Term Care Ombudsman (nursing home abuse or complaint)
1789 W Jefferson, 950A Phoenix, AZ 85007 (602)542-4446 Arizona Department of Health Services, Division of
Licensing
150 N 18th Avenue #440 Phoenix, AZ 85007 (602) 364-2690
Legal Issues
American Bar Association Commission on Law and Aging 740 15th Street, NW, 8th Floor Washington, DC 20005
(202) 662-8690 www.abanet.org/aging
National Academy of Elder Law Attorneys 1604 North Country Club Road Tucson, AZ 85716
(520) 881-4005 www.naela.org
National Senior Citizens Law Center
1101 14th Street, NW, Suite 400 Washington, DC 20005
202-289-6976 www.nsclc.org
Governmental Agencies & National Assistance Organizations
Department of Veteran Affairs Office of Public Affairs
810 Vermont Avenue, NW Washington, DC 20420 (800) 827-1000
(800) 829-4833 (toll-free TTY) www.va.gov
Center for Medicare and Medicaid Services (CMS)
7500 Security Building Baltimore, MD 21244-1850 (877) 267-2323 (toll-free)
(866) 226-1819 (toll-free TTY) www.medicare.gov
American Association of Retired Persons (AARP) 601 E Street, NW Washington, DC 20049 (202) 434-2277 Administration on Aging Eldercare Locator (800) 677-1116 www.aoa.dhhs.gov www.eldercare.gov
American Geriatrics Society Foundation for Health in Aging
The Empire State Building 350 Fifth Avenue, Suite 801 New York City, NY 10118
(800) 563-4916www.healthinaging.org
National Association of Area Agencies on Aging 927 15th Street, NW, 6th Floor Washington, DC 20005
(202) 296-8130www.n4a.org
National Council on the Aging 300 D Street, SW, Suite 801 Washington, DC 20024
Section 6: Senior Citizen Community Centers
PIMA COUNTY Quincie Douglas Senior Center
1575 E 36th St Tucson, AZ 85713 (520) 791-2507
Ajo Community Center
290 E 5th Street Ajo, AZ 85321 (520) 387-5040
Richey Senior Center
1001 N Richey Blvd. Tucson, AZ 85716 (520) 795-9671 Archer Center 1665 S La Cholla Blvd Tucson, AZ 85713 (520) 791-4355 COCHISE COUNTY
Armory Park Senior Center
220 S 5th Ave Tucson, AZ 85713 (520) 791-4070
Benson Senior Center
705 W Union St Benson, AZ 85602 (520) 586-9775
Green Valley Eastside Senior Center
7901 E Scarlett St Tucson, AZ 85710 (520) 296-4816
Bisbee Senior Center
300 Collins Road Bisbee, AZ 85603 (520) 432-4611
El Pueblo Neighborhood Center
101 W Irvington Rd, Bldg 6 Tucson, AZ 85714
(520) 791-5155
Douglas Senior Center
610 E 9th Ave Douglas, AZ 85607 (520) 364-7763
El Rio Neighborhood Center
1390 W Speedway Blvd (520) 791-4683
Huachuca City Senior Center
504 N Gonzales Blvd Huachuca City, AZ 85616 (520) 456-0224 Jacobs YMCA 1010 W Lind Tucson, AZ 85705 (520) 888-7716
Tombstone Senior Center
513 E Toughnut Tombstone, AZ 85638 (520) 457-2533
Marana Community Center
13251 N Lon Adams Road Marana, AZ 85653 (520) 682-3324
Sunsites Senior / Community Center
1270 Treasure Road Sunsites, AZ 85625 (520) 826-4003
Northwest Neighborhood Center
2160 N 6th Ave Tucson, AZ 85705 (520) 791-3249
Oscar Yrun Community Center
3020 E Tacoma St Sierra Vista, AZ 85635 (520) 458-7922
Throughout Arizona, Senior Centers provide a wide assortment of services and activities. Many centers provide
seniors with nutritious meals. Call the Senior Center nearest to you or your loved one to find out what services
Willcox Senior Center
312 W Stewart Willcox, AZ 85643 (520) 384-2662
GRAHAM/ GREENLEE COUNTIES Safford Senior Center
822 W Main St Safford, AZ 85546 (928) 428-5891
Clifton Senior Center
104 Fourth Street Clifton, AZ 85533 (928) 865-5240
SANTA CRUZ COUNTY Nogales Senior Center
125 Madison St Nogales, AZ 85621 (520) 287-7422
Senior Citizen Centers (continued)
The Information & Referral Services provides free information about community resources. The mission of
Information and Referral Services is connecting people to community resources enabling them to help
themselves. Information and Referral Services service area includes: Cochise, Graham, Greenless, Pima and
Santa Cruz Counties.
• Food and Housing
(example: food assistance, nursing home care)
• Family Assistance
(example: day care services, in-home friendly visits)
• Financial Assistance
(example: utility assistance)
• Health Services
(example: services for physically disabled, health clinics)
Information and Referral Services
Calling from:
Calling from inside Pima County:
530-881-1794
Calling from outside Pima County:
800-362-3474
INFORMATION & REFERRAL SERVICES
ARIZONA COMMUNITY
24-HOUR HELPLINE
CREDITS
Area Agency on Aging: “People’s Info Guide” 1366 E Thomas, Suite 108, Phoenix, AZ 85014www.aaaphx.org
Information and Referral Services “Directory of Community Services: A Guide to Services in Tucson & Pima County, 2005-2006 Edition”
Family Caregiver Alliance: 180 Montgomery St Ste 1100, San Francisco, CA 94104 Virginia Morris: “How to Care for Aging Parents”: Workman Publishing, NY,NY, 2004. Senior Net: htttp://www.tucsonseniornet.org
Arizona Caregivers: http://arizonacaregivers.org/community_resource
Pima Health System & Services Caregiver Education and support Program; “Web Resource List”
CHIPA uses all efforts to maintain current information for the agencies and programs, however some programs, contact information or services may change without notice. Inclusion in this resource guide does not imply any recommendation by CHIPA, nor does any exclusion imply any lack of recommendation.
