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Innovations

 

in

 

Precepting

 

Traci

 

Hanlon

 

MN,

 

RN

Creative

 

Healthcare

 

Management

 

2014

© 2014 Creative Health Care Management  www.chcm.com 

Actions involving the 

delivery of the product Characteristics of the  organization Quantitative and  Qualitative evidence

Program

 

vs.

 

Workshop

 

Program

 

Elements

 

© 2014 Creative Health Care Management  www.chcm.com 

Structures Preceptor Competencies 

• Certification

• Preceptor Council or Committee 

• Preceptor Policy /Procedure

• Preceptor Job Description 

• Preceptor Course/workshop

(modules and curriculum) 

• Evaluations 

© 2014 Creative Health Care Management  www.chcm.com 

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Process

• Validation of Competencies

• Content of certification exam

• How often council or committee 

members meet 

• How members communicate 

• Preceptor Selection Criteria

• How often courses are offered 

• Content of courses 

• How often, who, and what is  being evaluated. 

© 2014 Creative Health Care Management  www.chcm.com 

Evaluation

 

So

 

What

 

are

 

we

 

evaluating?

 

Satisfaction

New

 

Knowledge

 

Practice

 

(

 

are

 

they

 

applying

 

it)

 

Impact

 

(

 

What

 

has

 

changed

 

as

 

a

 

result)

 

© 2014 Creative Health Care Management  www.chcm.com 

It

 

Takes

 

a

 

Village

 

Who

 

are

 

we

 

evaluating?

 

Preceptors

Preceptees

Educators

 

Managers

 

Executive

 

Sponsorship

 

Staff

 

© 2014 Creative Health Care Management  www.chcm.com 

(3)

© 2007 Creative Health Care Management

Outcomes

Productivity Measurements • Process measurements 

• How many preceptors completed the new preceptor curriculum before official program rollout 

• How many managers completed the manger education for the new 

preceptor program

• Measured at pre‐determined intervals during year one and two

© 2014 Creative Health Care Management  www.chcm.com 

Outcomes

Program Outcomes 

• Improved preceptee retention

• Improved preceptee readiness to practice • Decreased Orientation Time ( ROI) 

• Increased Job Satisfaction 

• Improved Patient Satisfaction  

IMPACT

© 2014 Creative Health Care Management  www.chcm.com 

(4)

• Reduced Assignment

• Inadvertent Split Assignment • TEAM Method 

• WB Method  

• Blended Approaches 

What are some creative ways you could design a precepting method that would: 

• Involve a high level of supervision • Be cost neutral to the unit’s budget

• Be flexible to allow a way to have time to teach • Be led by a competent preceptor, yet involve 

expert team members?  © 2014 Creative Health Care Management 

www.chcm.com 

Volume Based, Acuity Leveraged

(Married State)  • Start with full assignment

• Acuity is layered 

• Preceptor takes meters out level 

of participation in preceptee’s assignment • Preceptor collaborates with

charge nurse in making assignment • Teaching Moments with expert 

staff 

• Primary Preceptors  © 2014 Creative Health Care Management 

www.chcm.com 

Cognitive

 

Apprenticeship

 

as

 

an

 

instructional

 

method

 

© 2014 Creative Health Care Management  www.chcm.com 

(5)

Patterning

 

as

 

an

 

instruction

 

method

 

© 2014 Creative Health Care Management  www.chcm.com 

Professional 

Practice  

Supervision Socialization

Resiliency 

Creating an Empowered Learning Environment

Relationship Based Precepting 

Supervision is a key ingredient to keeping patients  safe, and providing a controlled and empowered 

(6)

How can we build supervision into our current Precepting methods? 

Group Exercise:  At your table, identify how preceping

assignments are made and how preceptors/preceptees are  utilized in the staffing mix. 

If you are a student, discuss how you have experienced  supervision in your clinical settings with a nurse preceptor. 

RED CARPETING  Socialization 

© 2014 Creative Health Care Management  www.chcm.com 

The second key and fundamental ingredient  to a preceptee’s success

Partner Exercise:   Think about the last time you were 

new to a work environment. How did it feel? 

How were you formally integrated into the group? What 

(7)

Horizontal Violence  Work Place Bullying 

Incivility 

Lateral Violence 

How might our current workplace environments affect socialization of our new people? 

© 2014 Creative Health Care Management  www.chcm.com 

The third ingredient for  successful precepting is

preceptor professional  practice. The act of owning 

your

growth, development and  practice as a preceptor. 

© 2014 Creative Health Care Management  www.chcm.com 

Discuss the competencies necessary to be a successful  preceptor. 

Identify your top four. 

At your table 

© 2014 Creative Health Care Management  www.chcm.com 

(8)

The Fourth Ingredient for Precpetor and Preceptee Success is Resiliency. 

How do we build capacity and resilience in ourselves 

and others so that we can be a healing and sturdy presence for 

our patients, families and our teams?  © 2014 Creative Health Care Management 

www.chcm.com 

Attunement: Being present in the moment, noticing…..

Wondering: Being brilliantly empty ( stupid) so that new insights can inform you

Following: Letting the Learner (or patient) lead you to know what is the next best course of action

Holding:A Deep Devotion to your learner/patient or family member

Therapeutic Relationship Goals:

Ability to Cope

Ability to understand Meaning

Desire to take ownership for his or her healing

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Self

Colleague 

Learner

Organization  

Four Key Partnerships:  • Manager

Educator

Unit Staff  © 2014 Creative Health Care Management  www.chcm.com 

When was the last time you intentionally engaged in an activity that:

• Fed your soul? • Made you feel joyful?

• Stimulated your imagination and made you think in possibilities? 

• Connected you in a meaningful way to another human being?

© 2014 Creative Health Care Management  www.chcm.com 

Think about  the last time you were surprised or delighted by a co‐worker with an unexpected act  of kindness,  act of teamwork,  uplifting comment or gesture. 

With a partner, ( one minute each) take turns describing what 

it would look like if a colleague were to surprise and delight 

you at work? 

Now, think about the last time you surprised and 

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When was the last time you surprised 

and delighted a patient or family member ?

© 2014 Creative Health Care Management  www.chcm.com 

Preceptors

 

as

 

Formal

 

Leaders

 

• Take ownership 

of precepted experience • Guide and direct associate 

preceptors 

• Oversees learning 

experience 

• Collaborates with 

leadership team to meet 

learner and patient needs • Therapeutic Relationship 

Resource

© 2014 Creative Health Care Management  www.chcm.com 

Tools

 

for

 

your

 

Toolkit

• Reflective Practice

• Mindfulness

• Positivity • Learning Contracts • Concept Maps 

© 2014 Creative Health Care Management  www.chcm.com 

(11)

© 2014 Creative Health Care Management  www.chcm.com 

Action

 

Plan

 

© 2014 Creative Health Care Management  www.chcm.com 

Master

 

Mind

 

Preceptor

 

Group

 

Email

 

me

 

[email protected]

503

453

0253

Relationship

 

Based

 

Precepting

 

Group

 

Linkedin

www.linkedin.com

References

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