Engineering Asset Management Team Vision, Purpose & Mission
O
UR
V
ISION
:
Provide accurate & intelligent asset information to our stakeholders
O
UR
P
URPOSE
:
Is to provide the right information, at the right time, to the right
people in the right format so that they may make the right asset management
decisions on behalf of Gatwick Airport.
O
UR
M
ISSION
:
Our mission over the next 3 years is to achieve our purpose and
vision through:
1. End-to-end asset whole life cycle (total costs of ownership)
2. Standardised approach to integration & planning
3. Establishing & maintaining a fit for purpose Document Management System (DMS)
4. Ensuring engineering teams have relevant and up-to-date training on all assets
5. Clear succession planning
6. All planning & scheduling through one Computerised Maintenance Management System
(CMMS).
7. Seamless asset integration
8. Being best in class – professional accredited ISO55001 (new PAS55) (IAM/IET Asset
Management Award 2014?)
9. Having our assets linked directly to our CMMS/DMS
10. Cleansing our CMMS data 100% purity of legacy assets
C
M
M
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Asset Information Package:ü Recordsü Templates
ü Reference Documents
Asset Information Package:
ü Asset History ü Asset Information ü Reference Documents
Read Only Copies:
ü Procedures ü Templates ü Reference Documents Two Way Flow of Information
How we use Asset Information in Airport Operations & Development
Information Users
• Second Runway Project
• Technicians and Maintenance
Personnel
• Airfield Operations
• Engineering / Asset Managers
• Senior Management / Executive
• Construction / Projects Teams
• Property / Commercial
• Legal
• Audit / Regulatory Compliance
Airport Operation Governance Using Asset Information
Airport Strategic Level
• 3rd Level Governance & Improvement
• Asset Replacement & Airport Development Plans Reviewed
• Compliance & Assurance Verified Through Internal &
External Audits of Gatwick Asset Management System
Asset Management Level
• 2
ndLevel Governance & Improvement
• Compliance with Required External & Internal Standards &
Gatwick Asset Management System
• Assurance Through Measuring Asset Integrity,
Performance & Condition
Asset System Level
• 1
stlevel Asset Governance & Improvement (VIM)
• Service Level Achievement
• Maintenance Performance
• Team Performance (MTTR, PM Completion)
Asset Management Governance ASP19: 3rd Level Governance
Airport Level ASP17: 2nd Level Governance
Asset Steward Level ASP11: 1st Level Governance Asset Level ASP10: Measure Asset Performance Quarterly Reviews Risk Based Frequency Local Engineering Determined Frequency PERIODIC SYSTEM AUDITS TO VERIFY COMPLIANCE ASP18: Asset Replacement Strategy
Asset Lifecycle Model
0
+
+
Early
Failure
Useful
Life
Wear
Out
Failu
re
Rate
Time
MINIMIZE
MINIMIZE &
CONTROL
MAXIMIZE
M
INIMIZE
Asset Stewardship Objective
Performance
Integrity
Condition
Through Useful Life Phase
@
Minimal Total Cost
New
Assets
Legacy
Assets
Value Lifecycle Model Objective
Handover and integration in asset useful
life phase minimising early failures
Development cycle starts again in useful life phase
maximising asset value, minimising whole life costs
0
+
+
Failu
re
Rate
Time
Review
Leading & Lagging Measures
Voice of the
Business
Voice of OUR Customers
Leading
Measures
Lagging
Measures
Asset Service Level Governance & Improvement
Weekly Asset Manager & Annual Asset Steward
Meetings
Strategic Business Objectives
Quarterly Executive Meetings
Measures of process
input: Know what we did
& didn’t do?
Measures of process output:
Know what the impact was of
what we did or didn’t do. What
do we need to change?
Measure 1 Measure 2 Measure n Measure 1 Measure 2 Measure n Asset Management Requirements Performance Condition Integrity OUTPUTS Optimal asset lifecycle/longevity achieved CONDITION Zero ‘unacceptable’ situations to the businessdue to asset failure
INTEGRITY
Assets are fit for planned purpose
PERFORMANCE GRASP
INPUTS
•Existing assets (all conditions) •New assets (including capital projects) •Airport lead engineer system expertise •Maintenance systems •User requirements •Technical standards •AMC Repository
RISKS & CONSTRAINTS
ASSET STEWARDSHIP PROCEDURES & STANDARDS
(19 ASPs & 3 Standards)
Commercial
Balanced Scorecard Approach to Measuring Asset Compliance & Assurance
GRASP
Objective ‘Y’
People
Key Xs
Plant
Process
Product
Indicators
Performance, Integrity &
Condition
Throughout an Asset’s
Useful Life Phase at Minimal
Total Cost
Total Labour Cost (Management & Trade
Resources)
Performance (Availability)
Physical Condition
Reliability (MTTF)
Maintenance Labour & Materials Cost
Leading Scorecard ASP17 (Asset)
Leading Scorecard ASP19 (Airport)
Safety Incidents
Environment Incidents
Security Incidents
Health Incidents
Shuttle
Purpose
The Gatwick Shuttle Links the North (NT) and South Terminals (ST) at
the Airport
North
Terminal
STSouth
Terminal
Leading Scorecard
Summary
= 0 - 50% = 51 - 99.99% = 100%AFC640+ Shuttle
Summary ratings of the first 17 individual elements of the
Gatwick Asset Stewardship Process
(for a critical asset, where criticality = 4 or 5)
Asset Review Meeting
Leading Indicator Score
93.9%
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
ASP
Ratings
ASP ASP Description Rating
1 Project Initiation, delivery and
handover for integration 100.0% 2 Identify and capture assets 96.7%
3 Review / perform criticality
assessments 100.0% 4 Review / define asset performance
requirements 100.0% 5 Review / generate workplans 100.0%
6 Review / record operating
procedures 80.0% 7 Update / develop contingency
plans 100.0%
8 Ensure resource availability /
workload planning 100.0%
9 Conduct maintenance delivery and work completion 96.7% 10 Review / generate asset
measurment mechanisms 100.0%
11 Monitoring asset maintenance and performance requirements 92.5%
12 Manage asset abuse and provide records of abuse 80.0%
13 Maintaining operating and safety records 100.0%
14 Authorisation, permits and
maintenance works completion 100.0%
15 Asset modification, change
approval and control procedure 100.0%
16 Ensure operationof assets within design parameters 75.0%
17 Asset review meeting 75.0%
All change control previously recorded through Lotus Notes system. Now transitioning to P2W system and most personnel have been trained or training is planned. Currently processing snow brushes change control through the new system.
Shuttle is designed inline with the railways regulations as documented in Application Document for Railway Safety Certificate and Safety Authorisation. Performance is measured as per ASP10 and SQR. Potential gap in operation of asset from GCC, risk assessment required.
Full condition survey completed and documented in lagging measure spread sheet. This is the first ASP17 review on the shuttle systems
New performance dashboard developed and implemented with Michael Warren (SQR). Tracking and analysing all downtime not just SQR related.
PDRs take place at least monthly (TL, AH, DT, JS all present). Completion dates must be policed better. FTA and my self carry out audits on the ITS as well as insurance inspections. Improvement action is to police and enforce realistic action completion dates.
To date none have been recorded, however they are recorded in the PDRs meeting. Reduced rating to 80% after the review as per CW request for all ASP17s until the Prime system for recording and RCA of asset abuse has released.
SOPs and EOP are present but not in Documentum. The SMS documents need to be signed off and uploaded in to documentum.
The P2W system is in use and there is local site induction before any contractors are allowed to restricted shuttle areas. This could include a site induction and assessment of their RAMs and relevant competencies. Improvement opportunity is for better interaction between the shuttle and CSC teams.
Not always by the required time due to stores and resources being available. ITS must improve the reporting on W/O that cant be complete.
Score Supporting Evidence Comments
No outstanding Capital project work.
Data in Maximo reviewed and updated output from criticality scoring and run equipment extract report. Potential gap identified in Shuttle common language as some SQR assets not captured under shuttle AFC structure.
Criticality review complete and table stored in DMS/AMC. Maximo upload required to add revised data.
APR completed for shuttle and stored in AMC folder PM extract report run and checked and stored in AMC.
Shuttle maintenance/operational RAs and procedures all up to date (as per ASP5). GCC operate asset, RA & competency list provided in evidence folder.
Contingency plans for Coaching and fire are held by GCC and the Snow contingency is held on the intranet. Copies in the ASP17 evidence folder for reference
It is available, however it isn't accurate. The ITS team's time isn't accounted for thoroughly estimate at 80% PMs, SMs & Sis all accounted for. Reactive and stand by not accounted for in Maximo (local log book used for 20%). Minimal manning levels are 2 technicians per shift. Labour versus calendar hours report prepared and stored in evidence folder.
Lagging Measure Summary Table
Standard Measure Measure
Performance Performance 99% 99% N/A 99% Performance
Condition Physical
Condition 4.4 4.4 4.4 4.4 4.4 4.4 4.7 4.9 4.4 4.6 4.6 4.9 4.4 4.4 4.5 Physical Condition
Condition
Total Cost, Materials & Resource
N/A N/A N/A £1126k
Total Cost, Materials & Resource
Condition Mean Time To
Failure (days) 0 0 N/A 2Days
Mean Time To Failure
Integrity Mean Time to
Health Incident NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Mean Time to Health Incident Integrity Mean Time To Safety Incident (days)
>365 >365 >365 >365 >365 >365 >365 >365 >365 >365 >365 N/A N/A N/A >365 Mean Time To
Safety Incident
Integrity Mean Time To
Security Incident NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Mean Time To Security Incident Integrity Mean Time To Environmenal Incident
>365 >365 >365 >365 >365 >365 >365 >365 >365 >365 >365 N/A N/A N/A >365
Mean Time To Environmenal
Incident
Lagging Measure Summary Table
September 2012 C o n tr o l S y s te m s C a r 3 Shuttle System: Performance, Condition & Integrity by
In-Service Sub-System
Shuttle In-Service Sub-Systems
C a r 5 Summary M o s t C o m m o n R a ti n g O v e ra ll R a ti n g B e s t W o rs t
£93k Materials + £1033k Labour for whole system
2 Days (every 46 hours so far this calendar year) 98.8% S o u th T e rm in a l S ta ti o n E a s t G u id e w a y We s t G u id e w a y C a r 4 C a r 6 C a r 2 C a r 1 N o rt h T e rm in a l S ta ti o n
Shuttle Reliability: 2010 compared to 2012/2013
0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00% East Guideway West GuidewayNew Shuttle 2010
Infant Mortality?Old Shuttle 2009
Wear Out Phase?
New Shuttle 2012 onwards
Significant Improvement in Shuttle Improvement saving £60 000 per month in fines for
not achieving service level agreement with Airport Regulator.
0 10000 20000 30000 40000 50000 60000 70000
December February March April May June July
A la rm Co u n t
Actual Data From Shuttle System
Negative Exponential
Improvement
Shuttle Train Operational Alarm Improvements Through Asset
Management
Above
Stakeholder &/or
Compliance
Requirements
Below
Stakeholder &/or
Compliance
Requirements
Matching
Stakeholder &/or
Compliance
Requirements
Lagging Value
Indicators
Leading
Activities
Change Asset Value
Strategy:
Work Smarter, Identify
Step-Change, Value Improvement
Opportunities
Do MORE with LESS
Change Asset Value
Strategy:
Make Incremental
Improvements
Do MORE with the SAME
Asset Value
Review
Sensitivity Analysis
Change Asset Value
Strategy:
Calculated Reduction To Planned
Maintenance Activities, Reduce
Expenditure
Do LESS with significantly LESS
Asset Management Value Fulcrum: In-Service Assets
Questions & Discussion
Thank You For Listening
Questions/Discussion
Our Assets In-Service or Being
Developed @Gatwick
ASPs 12-16:
Manage: Permits, Change Control, Saf ety Records, Design, Abuse
PLAN:
Identify Asset Groups & Priorities
DO:
Set-up Whole Life Operational & Maintenance Profile for Assets
CHECK:
Weekly: PDR
Meetings & Annual Asset Stewardship
Review
ACT:
Update the Asset Management Plan
Remove End of Life Assets ASP1:
New Assets
ASPs 2-9:
Identif y assets Assess Criticality Set Perf ormance Requirements
Develop Whole Lif e Plans Set Operating Protocols Develop Contingency Plans
Assign Resources Do the Maintenance
ASPs 10, 11 & 17:
Measure Perf ormance Check Maintenance Work Completion
Asset Governance Review
ASP18: Update Asset Replacement Plan Legacy Assets ASP19: Asset Stewardship Compliance Reviews
