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(1)

O&D Control:

What Have We Learned?

Dr. Peter P. Belobaba

MIT International Center for Air Transportation

Presentation to the

IATA Revenue Management & Pricing Conference

Toronto, October 2002

(2)

O-D Control: What Have We Learned?

Summary of results from over a decade of research

4 Supported by PODS Consortium simulations at MIT

4 Theoretical models and practical constraints on O-D control

O-D control can increase network revenues, but

impact depends on many factors

4 Optimization, forecasting and effective control mechanism 4 Your airline’s network and RM capabilities of competitors 4 Operational realities such as airline alliances, low-fare

(3)

What is Origin-Destination Control?

The capability to respond to different O-D requests

with different seat availability on a given itinerary

4 Based on network revenue value of each request 4 Irrespective of yield or fare restrictions

Can be implemented in a variety of ways

4 EMSR heuristic bid price (HBP)

4 Displacement adjusted virtual nesting (DAVN) 4 Network probabilistic bid price control (PROBP)

(4)

RM System Alternatives

RM System Data and

Forecasts

Optimization

Model

Control

Mechanism

FCYM Base Leg/class

Leg EMSR

Leg/class

Limits

Heuristic

Bid Price

Leg/bucket Leg EMSR

Bid Price for

Connex only

Disp. Adjust.

Virt. Nesting

ODIF

Network LP +

Leg EMSR

Leg/bucket

Limits

Prob. Netwk.

Bid Price

ODIF Prob.

Netwk.

Convergence

O-D Bid

Prices

(5)

PODS RM Research at MIT

Passenger Origin Destination Simulator simulates

impacts of RM in competitive airline networks

4 Airlines must forecast demand and optimize RM controls

4 Assumes passengers choose among fare types and airlines, based on schedules, prices and seat availability

Recognized as “state of the art” in RM simulation

4 Realistic environment for testing RM methodologies, impacts on traffic and revenues in competitive markets

4 Research funded by consortium of seven large airlines 4 Findings used to help guide RM system development

(6)

Network Revenue Gains of O-D Control

Airlines are moving toward O-D control after having

mastered basic leg/class RM fundamentals

4 Effective leg-based fare class control and overbooking alone can increase total system revenues by 4 to 6%

Effective O-D control can further increase total

network revenues by 1 to 2%

4 Range of incremental revenue gains simulated in PODS 4 Depends on network structure and connecting flows

4 O-D control gains increase with average load factor 4 But implementation is more difficult than leg-based RM

(7)

O-D Revenue Gain Comparison

Airline A, O-D Control vs. Leg/Class RM

0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 70% 78% 83% 87%

Network Load Factor

HBP DAVN PROBP

(8)

Value Bucket vs. Bid Price Control

Network Bid Price Control:

4 Simpler implementation of control mechanism

4 Performance depends on frequent re-optimization

Value buckets (“virtual nesting”)

4 Substantially more complicated (and costly) changes to inventory required

4 Requires off-line re-mapping of ODFs to buckets

Most PODS (and other) simulations show little

significant difference in network revenue gains

(9)

Network Optimization Methods

Several network optimization methods to consider:

4 Deterministic Linear Programming (LP) 4 Dynamic Programming (DP)

4 Nested Probabilistic Network Convergence (MIT)

How important is optimization method?

4 DAVN uses deterministic LP network optimization, while PROBP uses a probabilistic network model

4 How do these methods compare under the DAVN and Bid Price control schemes?

(10)

DAVN Revenue Gains

Deterministic LP vs. PROBP Displacement Costs

0.00% 0.25% 0.50% 0.75% 1.00% 1.25% 1.50% 1.75% 2.00% 70% 78% 83% 87%

Network Load Factor

Determ. LP PROBP

(11)

Network Bid Price Control

Deterministic LP vs. PROBP Bid Prices

-0.25% 0.00% 0.25% 0.50% 0.75% 1.00% 1.25% 1.50% 1.75% 2.00% 70% 78% 83% 87%

Network Load Factor

Determ. LP PROBP

(12)

Sensitivity to Optimization Methods

Shift from deterministic LP to probabilistic

displacement costs in DAVN has little impact:

4 Probabilistic estimates better by 0.05% or less

4 DAVN control structure is quite robust to choice of network optimization method

On the other hand, pure Bid Price control is quite

sensitive to choice of network optimizer:

4 Deterministic LP bid prices substantially more volatile, and have a direct impact on accept/reject decisions

(13)

Impacts of Forecasting Models

Baseline PODS results assume relatively simple

ODF forecasting and detruncation methods:

4 “Booking curve” detruncation of closed flights 4 “Pick-up” forecasts of bookings still to come

PODS simulations have shown large impacts of

forecasting and detruncation models:

4 “Projection” detruncation based on iterative algorithm (Hopperstad)

4 Regression forecasting of bookings to come based on bookings on hand

(14)

Impacts of Forecasting/Detruncation

vs. FCYM with Same Forecaster, ALF=78%

0.00% 0.25% 0.50% 0.75% 1.00% 1.25% 1.50% 1.75% HBP DAVN PROBP BC/PU PD/RG

(15)

Sensitivity to Forecasting Models

O-D methods benefit from more “advanced”

detruncation and forecasting models

4 Revenue gains almost double vs. FCYM base case

4 Forecasting model can have as great an impact as choice of optimization model

Possible explanations for improved gains

4 ODF Forecasts are not more “accurate”-- inability to accurately measure actual demand

4 Overall forecasts are now larger due to more aggressive detruncation, leading to more seat protection for higher

(16)

Competitive Impacts of O-D Methods

Implementation of O-D control can have negative

revenue impacts on competitor:

4 Continued use of basic FCYM by Airline B against O-D methods used by Airline A results in revenue losses for B 4 Not strictly a zero-sum game, as revenue gains of Airline A

exceed revenue losses of Airline B

4 Other PODS simulation results show both airlines can benefit from using more sophisticated O-D control

Failure to implement network RM (O-D control) can

actually lead to revenue losses against competitor!

(17)

Competitive Impacts of O-D Control

Network ALF=83%, Airline B with Basic YM

-1.00% -0.75% -0.50% -0.25% 0.00% 0.25% 0.50% 0.75% 1.00% 1.25% 1.50% HBP DAVN PROBP Airline A Airline B

(18)

Response to Low-Fare Competition

Under basic leg/fare class RM, no control over value

of different passengers booking in each class

4 With low-fare competitor, matching fares requires assignment to specific fare class

4 Fare class shared by all O-D itineraries using same flight leg and supply of seats

With O-D control, bookings are limited by network

revenue value, not fare type or restrictions

4 Low matching fares will still be available on empty flights 4 But will not displace higher revenue network passengers

(19)

Matching Low-Fare Pricing Structures

Low-fare airlines offer “simplified” fare structures

4 Elimination or reduction of advance purchase requirements 4 Removal of “Saturday night minimum stay” restrictions

Matching will reduce revenue for traditional airlines

4 By as much as 8-9% with removal of advance purchase 4 By 13% or more with no Sat. night stay requirements

Revenue loss is mitigated by O&D control methods

4 Compared to less sophisticated FCYM practices

4 But, no evidence that O&D control will eliminate revenue loss – fare restrictions are critical to revenue performance

(20)

Revenue Losses – Removal of

Restrictions on Lower Fares

-16% -14% -12% -10% -8% -6% -4% -2% 0%

FCYM DAVN PROBP

Adv Purchase Sat Night Stay

(21)

Alliance Network O-D Control

Alliance code-sharing affect revenue gains of O-D

control

4 Ability to distinguish between ODIF requests with different network revenue values can give O-D control airline a

revenue advantage

4 With separate and uncoordinated RM, one partner can benefit more than the other, even causing other partner’s revenues to decrease

Information sharing improves network revenue

gains, even if partners use different O-D methods:

4 Exchanges of network displacement costs or bid prices

(22)

Alliance Information Sharing

Separate Optimization Bid Price Computation Seat Inventory Control Bid Prices Airline B: Booking Request Decision Bid Price Computation Bid Prices Airline C: Seat Booking Request Inventory Control Decision

Bid Price Sharing At the end of each time

(23)

Displacement Cost Sharing:

DAVN/DAVN

-0.50 0.00 0.50 1.00 1.50 2.00 2.50 No Sharing (Local Fares) No Sharing (Total Fares) DC Sharing (Total Fares) % GA IN v s . B A S E B C B+C
(24)

Bid Price Sharing: ProBP/ProBP

-0.50 0.00 0.50 1.00 1.50 2.00 2.50 No Sharing (Local Fares) No Sharing (Total Fares) BP Sharing (Total Fares) % GA IN v s . B A S E B C B+C
(25)

“Abuse” of O-D Controls

GDS and website technology has evolved to provide

“improved” fare searches:

4 Objective is to consistently deliver lowest possible fare to passengers and/or travel agents in a complicated and competitive pricing environment

Example: Booking two local legs when connecting

itinerary not available, then pricing at the through

O-D fare in the same booking class.

4 Appears to be occurring more frequently, as web site and GDS pricing search engines look for lowest fare itineraries

(26)

Revenue Impacts of O-D Abuse

How big is the revenue impact on O-D methods?

4 No revenue impact on FCYM control, since no distinction between local and connecting requests

Impact depends proportion of eligible booking

requests that actually commit abuse

4 Even at 25% probability of abuse, revenue gains of DAVN are reduced by up to 1/3

4 Means actual revenue gain of DAVN is closer to 1.0% than estimates of 1.4% under perfect O-D control conditions

(27)

O-D Revenue Gains with Varying Probability of Abuse

(Base Case: Eb vs. Eb, DF=1.0, LF=83%)

0.00% 0.20% 0.40% 0.60% 0.80% 1.00% 1.20% 1.40% 1.60% 1.80% 2.00% 0.00% 25.00% 50.00% Probability of Abuse

O

-D Re

v

e

n

u

e

G

a

in

DAVN
(28)

O-D Control: What Have We Learned?

Revenue gains of O-D control affected by:

4 Network characteristics, demand levels and variability

4 Combined implementation of optimization, forecasting and control mechanisms

4 Airline alliances, fare structures and distribution constraints

A strategic and competitive necessity for airlines:

4 Typical network revenue gains of 1-2% over basic FCYM 4 Protect against revenue loss to competitors with O-D control 4 Improved control of valuable inventory in the face of pricing

References

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