Engineering Support Services

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GE Power & Water

Water & Process Technologies

for the Automation and Control

of Water and Process Applications

Engineering

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It Starts with Listening for Customer Value

Automation and process control are critical to the water and process chemical applications that support industrial production. These technologies—integral to the processes of raw water preparation, steam generation, cooling, process water and wastewater treatment as well as hydrocarbon processing—enable your plant’s

unit processes, helping to ensure safer, more effective and efficient production. Owners and operators of industrial plants share a common set of objectives: • Priority one is to assure a safe workplace and compliance with ever-tightening

environmental regulations.

• Prevent loss of production due to unexpected or forced outages.

• Avoid impairment to production operations. In those circumstances, while production may continue, throughput or yield is constrained and/or there is an increased energy demand for each unit of production.

Optimizing your water or process application can improve efficiency, reliability, and productivity while reducing the total cost over time without impairing production, experiencing catastrophic production loss, or compromising personnel safety and environmental compliance.

Water Use and Consumption – As freshwater becomes increasingly scarce and expensive, we

understand your need to use less. GE’s solutions enable less use of freshwater or lower cost alternative sources.

Employee Productivity – Employee productivity is essential to success. Freeing up plant personnel

enables them to be more productive and accomplish other highly valued tasks.

Optimization strategies from GE include:

Opportunity Crude Stocks – For petroleum refiners, the ability to utilize lower cost crude feedstocks

and manage the technical challenges associated with them, translates to higher operating profits.

Chemicals Usage – Applying the proper amount of chemicals at the proper time and consistent

application with minimal variation ensures performance and the confidence to engage in other improvements that contribute to lowering total operating cost.

GE’s chemical measurement, feed, and control system solutions are fundamental to realizing your gains from higher levels of optimization.

Engineering Support Services:

Your Go-To Source

GE’s Water & Process Technologies’ Engineering Support Services for automation and process control is a team of skilled professionals. Organized into two functions, Applications Engineering and Field Services Engineering, Engineering Support Services combines experience with expertise to provide end-to-end project solutions. Together, and in conjunction with GE Account Managers and support personnel, they play a critical role in bringing value to our customers.

The Engineering Support Services Group, Chemical Product Applications Engineers, and Account Managers converge to ensure all technical aspects are considered to fully service our customers’ needs. Through leveraging both GE’s Application Engineering Team and GE’s Field Services Engineering Groups, GE has the overall solution to your chemical automation and process control needs.

Optimization Impaired Production Safety and Compliance CURRENT STATE ASSURE PREVENT RECOVER Redefinition Interrupted Production PREVENT

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Application Engineering: The Problem Solvers

As industries adopt more automation to increase reliability, optimization and safety, management faces new challenges in acquiring these increasingly sophisticated systems. With extensive expertise and experience in chemical feed and control systems gained from serving a wide range of industries around the world, GE’s Application Engineering team helps customers tackle their toughest challenges.

To meet new performance criteria, customized chemical feed and control systems must be precisely designed and built to meet the specific needs of each application. You can rely on GE’s application engineering team to:

• Deliver best-in-class solutions—on time and on budget • Bring global experience to each solution design

• Apply more than 150 years of combined field experience to understand the subtleties of your unique application, and what it takes to create the system best-suited to your specific needs

To accomplish this, they:

• Provide equipment systems and software engineering or consulting

• Manage large, complex automation projects, freeing your engineering staff to focus on its core priorities • Develop plant-specific automation solutions when needed

• Manage project cost and quality control when third party contractors and fabricators are involved • Save you time and money with field-proven experience and designs

The GE Application Engineering team members have a proven track record of providing best-in-class solutions.

GE’s Application Engineering team utilizes the following key services to connect people and ideas that deliver high-value solutions.

Custom Skid-Mounted Systems: Pre-piped, pre-wired and shop-tested skids and control panels

that meet all application requirements and simplify installation requirements to minimize cost. All fabrication is held to strict quality protocol that exceeds industry standards.

Control Software Support: Our senior software application engineers have specialized domain

expertise to develop the right control strategy for your applications. In addition to standard control strategies like PID, TPC, On/Off and proportional, custom software is available for complex, one-of-a-kind control solutions.

Engineering Drawings: All systems include a full set of drawings that can be revised and

finalized before construction to ensure customer needs are met. “As built” drawings are provided during commissioning.

Concept Design: Preparation of system concept diagrams, cost estimates,

and functional descriptions.

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Field Services Engineering: Your Project Execution Experts

Before equipment is delivered to your site, GE’s Field Services Engineering team is already playing a critical role in delivering the solution. They have the real-world domain expertise and project management experience to carry your project from concept to completion and beyond. Field Services Engineering will be at your site to manage all phases of project execution, including:

1 Project

Definition

4 Ongoing

Support

2 Commissioning

3 Plant

Handoff

Site Survey Installation Planning Engineering Project Scheduling Resource Planning Site Preparation Start-Up System Verification and Calibration Spare Parts Refresh Training Upgrades/Expansions Training Documentation Service Planning Planned Preventive Maintenance Scheduling

Project Definition

Site Survey: Ensure that both your and GE’s visions of the project are aligned. Documentation requirements, as well as

equipment conformance specifications and codes are defined. A walk-through of the application and proposed solution is performed with all stakeholders.

Installation Planning Engineering: Ensure that all factors affecting cost, feasibility, and time to completion have been

considered. Roles and responsibilities related to equipment installation are identified and understood by all participants.

Project Scheduling: Define and communicate a

project timeline and clear ownership of responsibility is developed to ensure on-time execution.

Resource Planning: Outlines other GE groups or

external parties that will be needed for successful project completion. Field Services Engineering will also work with your plant engineering and maintenance personnel to complete installations. GE can deliver turnkey installations through third party contractors to meet customer requests.

1 Commissioning

Site Preparation: With the project and schedules fully defined, and equipment systems designed and manufactured, Field

Services Engineering manages site preparation for commissioning.

Start-Up: Upon delivery of the equipment to the site, inspect all electrical and piping for proper connections, sizes, materials,

and material compatibility. Plant production and maintenance activities are taken into account to minimize disruptions and expedite start-up.

System Verification and Calibration: During start-up, perform the following:

• Verify control scheme to ensure the system is complete and operates per top level approved logic

• Review software parameters such as signal ranges, control/alarm set points, and control algorithms; verify that each control loop is using correct input signals and controlling the intended chemical or device for that loop • Calibrate each device and document the results

Plant Handoff

Training: Provide training on all components for plant operation and service personnel, including:

• System operation overview • General system troubleshooting procedures • General operation procedures • Component calibration and troubleshooting • Individual component operation • Component replacement procedures

Service Plans and Documentation: After start-up, Field Services Engineering develops a

customized service plan, associated documentation, and obtains sign-offs.

Preventive Maintenance Schedule: Develop a preventive maintenance (PM) schedule identifying components that require

regular actions, along with suggested intervals for actions.

Documentation and Technical Review: Provide all necessary electronic manuals and documentation to plant personnel and

sending control documents to appropriate locations. Compile and store project documentation, including: • Copy of the preinstallation review form • Calibration records

• “As built” engineering drawings • Sign-offs from all intended parties • Spare parts lists

Ongoing Support

To ensure proper support of your installed equipment for the duration of its planned life, GE’s Field Services Engineering develops and implements a support plan in conjunction with your plant personnel. Coupled with the preventive maintenance schedule, our support plan provides access to GE’s wide range of aftermarket support services to help ensure that you get the support you need, wherever or whenever the need arises.

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3

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Field Engineers are experts at ensuring effective implementation of your solution.

Collaboration/

Engagement

Installation Planning Engineering Site Survey Project Scheduling Resource Planning

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GE Power & Water

Water & Process Technologies

Global Headquarters 4636 Somerton Rd. Trevose, PA 19053-6783 U.S.A. T +1 (215) 355-3300 www.ge.com/water

This information herein may be subject to change without notice and is provided for general guidance only. The dimensions and performance of systems, products and services may vary. Pictures are for example purposes and not to scale. All legal obligations are exclusively as set out in contractual documents. Nothing contained herein constitutes a representation, warranty or undertaking.

The Results You Want—the Value You Need

You have defined your business goals. Now let GE help you realize the full potential of your operations. Engineering Support Services is a suite of complementary skills and technologies from GE that enable world-class automation and process control capability for your plant’s water and process chemical applications. As your total solution provider, GE has the expertise, experience, and customer focus to design and deliver a tailored solution that helps you get the most out of your operations. Your GE Account Manager will help you discover how GE’s Engineering

Support Services teams can help you realize the benefits of our total solution for achieving improved cost performance and value from your application.

GE Account Managers take the time to understand your challenges, and listen for opportunities to create value for you.

European Headquarters

Interleuvenlaan 25 3001 Heverlee Belgium