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SUNGARD SUMMIT 2007 | sungardsummit.com

A Community of Learning

Load Testing your Banner Systems

Presented by: Scott Hollen University of Richmond

March 22, 2007 Course ID 116

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Course ID 116

Introduction

¾ What is load testing?

¾ Why test?

¾ “Load” vs. “Performance” vs. “Stress” testing

¾ Tools

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Course ID 116

What is load testing?

From http://computing-dictionary.thefreedictionary.com

A test of a computer system and its applications by running under a full complement (full load) of

transactions or users. A load test can be real or simulated by testing software

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Course ID 116

Why test?

¾ Maximize efficiency of your systems

¾ Identify potential bottlenecks

¾ Discover potential limitations

¾ Ensure that critical systems behave adequately under peak loads

¾ Provide measurements to anticipate all sorts of stuff like growth and response times

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It’s all so confusing!

Okay, we get load testing, but what about PERFORMANCE testing?

What about STRESS testing?

It may not seem all that important, but there is a difference between Performance, Load and Stress testing

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Performance Testing

¾ Profiling your applications and/or servers

¾ Goals are to find and eliminate bottlenecks

¾ Establish baselines and benchmarks, and acceptable levels of response for expected loads

¾ NOT to find bugs

¾ Performed on stable systems

¾ “White Box Testing” – inspected/monitored from the inside out (via monitoring tools); exercising programs internals

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Load Testing

¾ Comes after Performance testing – after tuning

¾ Exercise the system by increasing the load on the system – this exposes bugs

¾ Determines the highest load the system can handle and still work properly

¾ “Black Box Testing” – using client load tools against the application to measure its responsiveness

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Stress Testing

Simply put – this is where you get to try and break the system by overwhelming it

¾ Tests recoverability

¾ Allows for testers to see how the system behaves in/reacts to failure

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Sequence of Events

1) Performance test and tune the heck out of your stuff – eliminating any bottlenecks

2) When you can’t optimize anymore, move on to Load testing

http://agiletesting.blogspot.com/2005/02/performance-vs-load-vs-stress-testing.html

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Tools

Front End Tools

¾ Prepares the data and scripts needed to drive the test’s actions

Back End Tools

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Examples

Open source

1) JMeter

2) The Grinder

3) Apache Flood

4) Httperf

Commercial products

1) LoadRunner (Mercury.com) 2) WAPT (loadtestingtool.com) 3) Silk Performer (by Seque.com)

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Now, for Banner

University of Richmond purchased LoadRunner in June, 2004

Allows for recording of scripts against Banner and for running them in many different configurations

Also allows for analyzing of results following the tests

Not cheap though!

First used extensively a year later when Registrar wanted to move from staggering out student registration to opening it up to the entire

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First step – Registrar’s office, DBAs, SAs and Banner team met.

Second step – Acceptable levels of performance was agreed upon

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Goals for Information Services

1) To provide an accurate estimate of the number of

Registering users our current system can acceptably support

2) To make useful recommendations regarding the use and expansion of our production environment

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Assumptions

1) We have a license for only 150 users in LoadRunner, so this is the size we decided to use in our simulation

2) Current environment based on current registration peak usage

3) Number of CPUs on database server is the critical hardware resource

4) Number registering vs. number who are available to register between 75% and 90%

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Our Test

Record with LoadRunner 1 student performing the following: 1) Login to Bannerweb

2) Select a registration term 3) Repeat the following 5 times

Pauses – based on LoadRunners “wait time” and verified by Registrar and student as being realistic

Looks up a class

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Repeated performance/load tests determined that our

production systems could handle 75 registration users per CPU

Conclusion

With current hardware (4 CPUs), the maximum number of registering students we can handle is 300

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Was load testing valuable?

Yes!

We found that our current environment could not handle the Registrar’s request – this led to an upgrade of our CPUs Tests were repeated after upgrade and showed that we now

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Another example

Banner 7.2 to 7.3 Upgrade

Ran a series of performance tests against Banner 7.2 for baseline – system monitored by DBAs and SAs

¾ AGCGIFT – query only form

¾ APAIDEN – constituent data entry

¾ 150 user Registration test

Modified our existing environment for Red Hat and mid-tier upgrades and re-tested, recording and saving

results

Results – via LoadRunner and other tools – showed overall improvement

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Ran in Banner 7.3 modifications and re-ran the testsImproved again!

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So what does all of this show us besides an improvement in our system?

1) Establishment of baseline tests (both the test execution

scenarios) that can be executed over and over again provides consistency in comparisons

2) Well thought out test plans are crucial to overall results – knowing what part of your system the tests target allow for trusting the final numbers

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Overall Conclusions?

¾ Understanding the differences in your tests is critical to goal of the test

¾ Large systems such as Banner benefit greatly from well-engineered load testing (regardless of your chosen tool)

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Great resources

In addition to the two previous links:

http://www.wilsonmar.com/

http://www.awprofessional.com/articles/article.asp?p=2146 8&seqNum=6&rl=1

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Course ID 116

Thank You!

Scott Hollen

[email protected]

Please complete the online class evaluation form Course ID 116

SunGard, the SunGard logo, Banner, Campus Pipeline, Luminis, PowerCAMPUS, Matrix, and Plus are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. Third-party names and marks referenced herein are trademarks or registered trademarks of their respective owners.

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