Infrastructure developments to build on AARNet s VoIP and Video services. Leon Li. Overview. Enterprise UC Network. Beta program.

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Infrastructure developments to build on

AARNet’s VoIP and Video services

Leon Li

IT Engineer

QUEST t G ld C

t

QUESTnet, Gold Coast

July 2009

• Overview

• Enterprise

UC

Network

• Demonstration

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What we have today

What

we

have

today…

• H.323 gateways used for calls to PSTN

• H.323 gatekeeper provides call routing and call admission control

H.323 gatekeeper provides call routing and call admission control

• All devices reside AARNet3

• Voice over IP (VoIP) service provides

– on-net in-dial/out-dial calls between customers

F ll V IP d PSTN t ll b

f AARN t t ff

– Full VoIP and PSTN toll bypass for AARNet staff

VoIP on net network

VoIP

on.net

network

Local PSTN SIP VV VV PABX H.323 Local PSTN (for incoming) AARNet3

U N I V E R S I T Y

Legacy PABX system at member site

Member site

Cisco Call Manager

Local PSTN

(for incoming) GK

H.323 RTP SIP PSTN GW MCU V V V V

Native VoIP system at member site

ISDN

Member site

Radius accounting records

H.323 RAS / SIP SQL data pull

SIP SIP traffic

Legacy PABX interconnect co-located member site

PABX Member site

Local PSTN

(for outgoing) H.323 ISDN

H.323 traffic ISDN traffic

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• Overview

• Enterprise

UC

Network

• Demonstration

• Beta

program

Building our UC Infrastructure

• Cisco Unified Communication Manager 6.1 – newly upgraded from CCM

5, provide central call control and management

– Benefit

• Supports dual-mode devices

• Supports more phone models, 7965G, 7975G etcpp p

• Enhanced support on SIP

– Challenge

• Remote upgrading for publish in Canberra

• Cisco Unity – provide voicemail

– Offered to each employee

– Access voicemail anywhere, via IP phone, PSTN phone or email

Need improve: different domain other than main AD domain and inconsistent username – Need improve: different domain other than main AD domain and inconsistent username

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Building our UC Infrastructure (cont’d)

Building our UC Infrastructure (cont d)

• Cisco Unified Presence 6.0 (NEW) – built in May 2009, provide presence for

staff to increase productivity

– Integrated with CUCM, LDAP, Unity, Outlook Calendar (in process)g , , y, ( p ) – Challenge

• Need to consider access/Firewall to all integrated servers

• Security concern about Exchange account access to Calendar informationy g

• A bit more configuration on CUCM end

• End user devices and applications

– IP phone, mainly 7960/7961IP phone, mainly 7960/7961

Building our UC Infrastructure (cont’d)

Building our UC Infrastructure (cont d)

– Cisco Unified Video Advantage • Video call capability

R l bl ti t IP h d CDP

• Rely on cable connection to IP phone and CDP • Windows version only, no MAC support

• Interoperability cross different institutions

Ci U ifi d P l C i t (NEW)

– Cisco Unified Personal Communicator (NEW)

• Benefit: integrated IM/phone/video/presence/voicemail/LDAP • Benefit: click-to-dial from outlook

• Benefit: Windows and MAC version • Benefit: Windows and MAC version • Weak: can’t set call forwarding

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Building our UC Infrastructure (cont’d)

Building our UC Infrastructure (cont d)

• Weak: interoperation with other SIP product – SIP client on mobile devices – SIPPHONE on iPhone

• SIP client on iPhone

• Configured to register with CUCM

• Make/receive phone calls as from desktop phone on WIFI • Make/receive phone calls as from desktop phone on WIFI • Issues:

– authentication failure caused by CUCM user settings – One way audio behind NAT: solved with STUN server – Not a free application

• Overview

• Enterprise UC Network

Enterprise

UC

Network

• Demonstration

• Beta program

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Demo

Scenario

1. CUPC and iPhone are connecting

to Eduroam, then VPN to AARNet 3 network;

AARNet 3

3 network;

2. Both of them register with

CUCM;

MCU CUCM

3. Calls initial from CUPC and

iPhone to conference on MCU.

VPN VPN

VPN

Sipphone on

iPhone CUPC on _laptop

• Overview

• Enterprise

UC

Network

• Demonstration

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SIP and ENUM

Session Initial Protocol (SIP)

(

)

ENUM

• Peer-to-peer signaling protocol

• Application layer protocol

• E.164 number mapping

• Example +6112345678 =

• Application layer protocol

• Integrated services

• Example, +6112345678 =

8.7.6.5.4.3.2.1.1.6.e164.arpa

O t f l i

• Simpler protocol and more

portable on different devices

• One entry for several services

–

SIP

• Survey shows interests

–

Email

–

PSTN

–

Mobile

–

Web

–

Many more

Our thoughts on SIP/ENUM developments

Plan Q3/2009 Q4/2009 Q1/2010 Q2/2010 Q3/2010 Q4/2010 2011

SIP server Build Internal SIP server with RADIUS authentication

Internal Trial AARNet Internal SIP/ENUM trial

Mobile devices Test SIP on mobile devices, aiming on iPhone, HTC, Blackberry, Palm Centro, Android

Small Scale Trial External trial with 1 customer per state

Full Scale Trial

Full scale Trial offered

Trial

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What ser ices do o

ant to see across a SIP platform?

What services do you want to see across a SIP platform?

Sk

S ?

• Skype

‐

SIP?

• End

to

End

video?

M bil

d

ifi V IP

• Mobile

eduroam+wifi+VoIP

• Others?

Contact

Contact: Leon Li

Based: Sydney – North Ryde

Phone: +61 2 9779 6937

Mobile: +61 403 603 473

Email:

[email protected]

Applications & Services team:

Left to Right: Jason Bordujenko, Darren French, Maggie Luczynska, James Sankar Leon Li

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