registered trademarks of Palm, Inc. The HotSync logo, Palm, the Palm logo, and VersaMail are trademarks of Palm, Inc. All others brands are trademarks or registered trademarks of their respective owners.
Disclaimer and Limitation of Liability
Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this guide.
Palm, Inc. assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.
About This Book . . . 1
Chapter 1: Getting Started with Palm™ VersaMail™ Personal E-Mail Software . . . 3
Palm VersaMail Software features . . . 3
Installing the VersaMail application . . . 3
Synchronizing an existing username . . . 6
Upgrading a MultiMail database . . . 6
Installing Documents To Go . . . 7
Chapter 2: Setting Up and Managing E-Mail Accounts . . . 9
Account and connection types . . . 9
Creating a synchronize-only account . . . 10
Entering the account username and password . . . 12
Entering the name of the outgoing and incoming mail server . . . 12
Setting mail retrieval options for a POP or IMAP account . . . 13
Adding a signature . . . 15
Configuring your synchronize-only account . . . 15
Before setting up a network e-mail account . . . 15
Creating a network e-mail account . . . 17
Entering the account username and password . . . 18
Entering the name of the outgoing and incoming mail server . . . 19
Setting mail retrieval options for a POP or IMAP account . . . 20
Setting outgoing mail options . . . 21
Adding a signature . . . 22
Deleting an e-mail account . . . 29
Selecting a different service for a given e-mail account . . . 30
Chapter 3: Getting, Sending, and Managing E-Mail . . . 33
Getting and reading e-mail . . . 33
Choosing the e-mail account and displaying the Inbox . . . 33
Getting e-mail by subject or the getting entire message . . . 34
Icons in Palm™ VersaMail™ Personal E-mail Software . . . 36
Reading e-mail . . . 36
Viewing other folders . . . 37
Managing columns in the folder’s list view . . . 37
Moving e-mail between folders . . . 38
Creating and editing mail folders . . . 41
Creating and sending new e-mail . . . 42
Addressing a message by typing the address . . . 43
Addressing a message using Address Book . . . 43
Composing and sending e-mail . . . 45
Completing drafts . . . 46
Attaching a personal signature . . . 46
Forwarding e-mail . . . 47
Replying to e-mail . . . 48
Working with attachments . . . 50
Viewing attachments on your handheld . . . 50
Downloading large attachments . . . 53
Attaching files to e-mail . . . 55
Forwarding an attachment . . . 56
Deleting messages . . . 57
Emptying the trash . . . 60
Marking messages as read or unread . . . 61
Setting preferences for getting and deleting e-mail . . . 63
Adding or updating an Address Book entry directly from a message . . . 64
Chapter 4: Synchronizing E-Mail Between the Handheld and the Desktop . . . 67
Configuring an account in HotSync Manager . . . 67
Setting synchronization options and account settings . . . 68
Verifying handheld account settings before synchronizing accounts . . . . 72
Configuring Microsoft Outlook . . . 73
Contents
Converting attached files . . . 74
Synchronizing an account . . . 75
Chapter 5: Going Beyond the Basics . . . 77
Managing mail filters . . . 77
Creating mail filters . . . 78
Turning filters on and off . . . 79
Editing or deleting a filter . . . 80
Setting network and connection preferences . . . 81
Setting network preferences . . . 81
Setting connection preferences . . . 87
APNs . . . 89
Managing mail settings . . . 90
Adding APOP to an account . . . 97
Adding ESMTP to an account . . . 98
Copying text from an e-mail message for use in other applications . . . 100
Using the command bar . . . 100
E-mail header details . . . 101
Backing up mail databases . . . 102
Wireless IMAP folder synchronization . . . 103
Accessing corporate e-mail . . . 104
Appendix A: Five-Way Navigation in Palm™ VersaMail™ Personal E-Mail Software . . . 105
Appendix B: Keyboard Shortcuts in Palm™ VersaMail™ Personal E-Mail Software . . . 107
About This Book
With Palm™ VersaMail™ personal e-mail software, you can send, receive, and manage e-mail on your handheld. The Palm™ VersaMail™ Personal E-Mail Software Handbook shows you how to install the VersaMail application, describes the various mail accounts, and explains how to use the many e-mail features in the VersaMail application.This book assumes that you know how to use the basic functions of your Palm™ handheld, such as the basic applications and HotSync® Manager. For more
CHAPTER 1
Getting Started with Palm
™
VersaMail
™
Personal E-Mail Software
Palm™ VersaMail™ personal e-mail software is the newest offering in the line of Palm personal e-mail software applications. Formerly known as MultiMail®software, the VersaMail application contains new features that make sending and receiving e-mail messages and managing e-mail accounts easier than ever.
This chapter describes the following:
■ An overview of the VersaMail 2.0 application’s features ■ Installing the VersaMail application
■ Synchronizing an existing username
■ Upgrading an existing MultiMail database for use with the VersaMail
application
■ Downloading and installing DataViz Documents To Go
Palm VersaMail Software features
Key features of the VersaMail 2.0 application include the following:
■ Support for five-way navigation on handhelds that have a five-way navigator ■ Plug-in keyboard support
■ Palm™ Tungsten™ T handhelds only: support for the built-in Bluetooth radio
on your handheld, enabling wireless e-mail connectivity
Tungsten T handheld users can install the VersaMail application from the Software Essentials CD-ROM included with your handheld. Users of other handhelds should download the VersaMail application from the Web. Steps for each type of installation procedure follow.
To install the VersaMail application from the CD-ROM (Windows computer):
1. Insert the Software Essentials CD-ROM that came with your handheld into
your computer’s CD-ROM drive.
2. From the categories listed on the left side of the Install screen click the
Communications tab, click VersaMail, and follow the onscreen instructions.
3. Check that the handheld is in the cradle and that the cable is properly attached
to your computer, and then press the HotSync button ™.
The HotSync® operation updates the VersaMail application files on your
handheld.
4. After the HotSync operation has finished, tap the Home icon , and then tap
the VersaMail icon .
Installing the VersaMail application
To install the VersaMail application from the CD-ROM (Mac computer):
1. Insert the Software Essentials CD-ROM that came with your handheld into
your computer’s CD-ROM drive.
2. Open the Software Essentials folder, open the Communications folder,
double-click the VersaMail Installer icon, and follow the onscreen instructions.
3. Check that the handheld is in the cradle and that the cable is properly attached
to your computer, and then press the HotSync button ™.
The HotSync® operation updates the VersaMail application files on your
handheld.
4. After the HotSync operation has finished, tap the Home icon , and then tap
the VersaMail icon .
5. Tap Reset.
The HotSync operation updates the VersaMail application files on your handheld.
4. Tap the VersaMail icon on the handheld after the HotSync operation finishes. 5. Tap Reset.
Synchronizing an existing username
If you plan to synchronize your handheld with an existing username by performing a HotSync operation, you must do so before you enter your e-mail account information in the VersaMail application. If you enter the e-mail account information first and then synchronize your handheld to an existing username, the username information overwrites the e-mail account information you entered.
Upgrading a MultiMail database
Installing Documents To Go
To upgrade an existing e-mail database for use with the VersaMail application:
1. Perform a HotSync operation with a user profile that contains the existing
e-mail database. To do so, place your handheld in the cradle, press the HotSync button , and then select a profile that contains an e-mail database from the displayed list of users on the desktop.
2. Tap the Home icon , and then tap the VersaMail icon . 3. Tap Yes to accept the upgrade.
NOTE You cannot continue using the VersaMail application until you tap Yes.
Installing Documents To Go
Documents To Go enables you to convert attachments by using HotSync operations. DataViz Documents To Go attachment conversion plug-ins are automatically configured to work with the VersaMail application. You must have version 4.004 or later of Documents To Go to work properly with the VersaMail application.
For Tungsten T handheld users, version 5 of Documents To Go is included on the Software Essentials CD-ROM that came with your handheld. See the Documents To Go Getting Started Manual for more information.
CHAPTER 2
Setting Up and Managing E-Mail Accounts
With Palm™ VersaMail™ personal e-mail software, you can access e-mailaccounts from e-mail providers such as Earthlink or Yahoo. Some companies may also allow access to corporate e-mail with the appropriate mail server
configuration; see“Accessing corporate e-mail” in Chapter 5 for information. You can add up to eight e-mail accounts on your handheld by setting up a
connection to a network provider or synchronizing to a desktop e-mail application. For example, if you have a Yahoo e-mail account with POP access, you can create a new account in the VersaMail application and name that new account Yahoo, so that you can send and receive e-mail on your handheld using your Yahoo account. This chapter describes the following:
■ Account and connection types
■ Getting ready to set up e-mail accounts ■ Setting up and configuring e-mail accounts ■ Editing e-mail accounts
■ Deleting e-mail accounts
Account and connection types
Two types of e-mail accounts are supported:
■ Synchronize Only: You can view and manage e-mail between the handheld and
a desktop e-mail application, such as Microsoft Outlook, by performing a HotSync® operation using the cradle/cable. You can’t send and receive
messages wirelessly or with a modem for any account of this type.
■ External modem sled (for example, 802.11 sled)
■ Infrared port on the handheld to infrared port on a mobile phone ■ Direct connection to a mobile phone by means of a physical cable ■ Handheld cradle/cable connected to desktop (Windows users only)
Creating a synchronize-only account
A synchronize-only e-mail account enables you to download, view, and manage e-mail between the handheld and a desktop e-mail application, such as Microsoft Outlook, by performing a HotSync operation with the cradle/cable. You can’t send and receive messages wirelessly or with a modem for any account of this type. If you are setting up a synchronize-only e-mail account and have a well-known ISP such as Earthlink or Mindspring, many of the required settings are automatically configured during the account setup.
For other ISPs, you need the following information:
■ The protocol used for incoming e-mail, such as POP or IMAP ■ The name of the incoming mail server
■ The name of the outgoing mail (SMTP) server
■ Whether your e-mail account requires any encryption, such as APOP or ESMTP ■ Your e-mail address and password
NOTE Information about your e-mail account is available from the e-mail provider. Depending on the type of e-mail service you have, you may be able to access this information by going to the e-mail provider’s web site or by contacting the provider’s customer support.
To create a synchronize only e-mail account:
1. Tap the Menu icon . 2. Tap Accounts.
Creating a synchronize-only account
4. Tap New.
5. Do the following:
– Account Name: Enter a descriptive name for this account, such as “My
Yahoo.”
– Mail Service: Tap the Mail Service pick list and select the provider to which
you are connecting. Select Other if your ISP is not listed.
– Protocol: Tap the Protocol pick list and select POP or IMAP. (Most e-mail
providers use the POP protocol.)
If the VersaMail application knows the protocol for the mail service you selected, it displays the correct protocol.
Entering the account username and password
In the next part of the VersaMail Account Setup, you enter the username and password for this account.
To enter the account username and password:
1. Enter the username you use to access your e-mail. This is generally the part of
your e-mail address that appears before the @ symbol; it is usually not your entire e-mail address.
2. Tap the Password box, and then enter your password. The Password box
displays the word “Assigned” to indicate that a password has been entered.
3. Tap OK. 4. Tap Next.
Entering the name of the outgoing and incoming mail server
You need to enter your e-mail address for the account you are accessing, as well as the name of the outgoing and incoming mail servers.
To enter mail server settings:
1. If you chose a preconfigured service from the Mail Services pick list on the
Account Setup screen, the e-mail address field is completed automatically based on the username and mail service you entered. Check the address to verify that it is correct, and edit it if necessary.
Creating a synchronize-only account
2. Enter the name of your incoming (POP) mail server, such as
pop.mail.yahoo.com.
If the VersaMail application knows the incoming mail server name based on the mail service you selected, the correct server name is displayed.
3. Enter the name of your outgoing (SMTP) mail server, such as
smtp.mail.yahoo.com.
If the VersaMail application knows the outgoing mail server name based on the mail service you selected, the correct server name is displayed.
4. Tap Next.
5. Do one of the following:
– To accept these e-mail options and begin using the VersaMail application, tap Done. This takes you to the Inbox of the account you just set up. See
Chapter 3 to get and send e-mail.
– To set up additional e-mail options, tap Next. Continue with the next set of procedures.
Setting mail retrieval options for a POP or IMAP account
The next VersaMail Setup screen displays different options, depending on whether your mail service uses a POP or IMAP protocol.
To set mail retrieval server options for a POP or IMAP account:
1. (Optional) Select any of the following:
– Select Get unread mail ONLY to download only unread e-mail to your handheld. If you don’t choose this option and you tap Get & Send, all your e-mail messages on your provider’s mail server are downloaded to your Inbox, including messages you have already read. To get all e-mail
(including e-mail you have already read) and not just unread e-mail, deselect Get unread mail ONLY.
– To delete messages on your provider’s mail server when they are deleted in the VersaMail application, select the Delete messages on the server when they are deleted in VersaMail check box.
2. Tap Next.
Setting outgoing mail options
Outgoing mail options are the same for POP and IMAP accounts.
To set outgoing mail options:
1. (Optional) Do any of the following:
– Display Name: Enter the name you want to appear on your outgoing
messages, such as “Joe Smith.”
– Reply To Address: Enter the e-mail address that you want recipients to see
and reply to on your e-mail messages, only if it is different from the e-mail address from which you are sending the message. For example, if you are sending a message from [email protected] but you want recipients to reply to [email protected], enter the reply to address here. Reply To Address makes it look as though the e-mail came from the address you entered.
– BCC: Select the BCC check box to send a blind copy of any e-mail message
you send to another e-mail address. The blind copy e-mail address is not seen by the other recipients of the message. For example, if you want a copy of all messages you send from your handheld to be sent to your corporate e-mail account, enter that e-mail address.
2. Tap Next.
Before setting up a network e-mail account
Adding a signature
If you want, you can add a signature to each e-mail message you send. For example, you can enter your name and telephone number so that it appears on each message you send.
To add a personal signature:
1. Tap the Attach Signature to messages check box, and then enter the text of the
signature.
This signature will be attached to all your outgoing e-mail.
2. Tap OK.
Configuring your synchronize-only account
After you finish setting up a synchronize-only e-mail account, you need to configure this account on your desktop. See“Configuring an account in HotSync Manager” in Chapter 4 for information. You will not be able to synchronize e-mail between your handheld and your desktop until you configure the account on your desktop.
Before setting up a network e-mail account
Before you can set up a network e-mail account, you must do the following:
■ Establish the account with a network provider: Common network providers
You must also have the appropriate prerequisites for the types of connections you want to make, as follows.
If you are setting up a new e-mail account and have a well-known ISP such as Earthlink or Mindspring, many of the required settings are automatically configured during the account setup.
For other ISPs, you need the following information:
■ The protocol used for incoming e-mail, such as POP or IMAP ■ The name of the incoming mail server
■ The name of the outgoing mail (SMTP) server
■ Whether your e-mail account requires any encryption, such as APOP or ESMTP ■ Your e-mail address and password
■ The login script (if any) you need for connecting to your ISP or mail server
Connection Type Prerequisite
Built-in Bluetooth radio (Tungsten T handhelds only)
Active service with a wireless provider that support Bluetooth technology and mobile phone enabled with Bluetooth technology, or
LAN access point enabled with Bluetooth technology
Palm Bluetooth Card attached through expansion card slot (non-Tungsten T handhelds)
Palm Bluetooth Card
Active wireless service with a GSM or GSM/GPRS carrier and GSM or GPRS mobile phone enabled with Bluetooth technology, or
LAN access point enabled with Bluetooth technology
Note that some GSM carriers require you to order a special data service (separate from voice service) in order to make a network connection
PalmModem® accessory PalmModem accessory
External modem sled (802.11) Wireless modem accessory
Infrared to Infrared mobile phone IR-enabled mobile phone Direct connection to a mobile phone by
means of a physical cable
Connector cable and mobile phone
Creating a network e-mail account
NOTE Information about your e-mail account is available from the e-mail provider. Depending on the type of e-mail service you have, you may be able to access this information by going to the e-mail provider’s web site or by contacting the provider’s customer support.
Creating a network e-mail account
You create a network e-mail account in Account Setup, which guides you through the process.
To create a network e-mail account:
1. Tap the Menu icon . 2. Tap Accounts.
3. Select Account Setup.
4. Tap New.
5. Do the following:
– Account Name: Enter a descriptive name for this account, such as “My
Yahoo.”
– Mail Service: Tap the Mail Service pick list and select the provider to which
If the VersaMail application knows the protocol for the mail service you selected, it displays the correct protocol.
6. Tap Next.
Entering the account username and password
In the next part of the VersaMail Account Setup, you enter the username and password for this account.
To enter the account username and password:
1. Enter the username you use to access your e-mail. This is generally the part of
your e-mail address that appears before the @ symbol; it is usually not your entire e-mail address.
2. Tap the Password box, and then enter your password. The Password box
displays the word “Assigned” to indicate that a password has been entered.
Creating a network e-mail account
Entering the name of the outgoing and incoming mail server
You need to enter your e-mail address for the account you are accessing, as well as the name of the outgoing and incoming mail servers.
To enter mail server settings:
1. If you chose a preconfigured service from the Mail Services pick list on the
Account Setup screen, the e-mail address field is completed automatically based on the username and mail service you entered. Check the address to verify that it is correct, and edit it if necessary.
If you chose Other from the Mail Services pick list on the Account Setup screen, enter the e-mail address for your account.
2. Enter the name of your incoming (POP) mail server, such as
pop.mail.yahoo.com.
If the VersaMail application knows the incoming mail server name based on the mail service you selected, the correct server name is displayed.
3. Enter the name of your outgoing (SMTP) mail server, such as
smtp.mail.yahoo.com.
If the VersaMail application knows the outgoing mail server name based on the mail service you selected, the correct server name is displayed.
4. Tap Next.
E-mail address will be filled in automatically if you chose a preconfigured mail service
5. Do one of the following:
– To accept these mail options and begin using the VersaMail application, tap Done. This takes you to the Inbox of the account you just set up. See
Chapter 3 to get and send e-mail.
– To set up additional mail options, tap Next. Continue with the next set of procedures.
Setting mail retrieval options for a POP or IMAP account
The next VersaMail Setup screen displays different options, depending on whether your mail service uses a POP or IMAP protocol.
To set mail retrieval server options for a POP or IMAP account:
1. (Optional) Do any of the following:
– Select Get unread mail ONLY to download only unread e-mail to your handheld. If you don’t choose this option and you tap Get & Send, all your e-mail messages on your provider’s mail server are downloaded to your Inbox, including messages you have already read. To get all e-mail
(including e-mail you have already read) and not just unread e-mail, deselect Get unread mail ONLY.
– To delete messages on your provider’s mail server when they are deleted in the VersaMail application, select the Delete messages on the server when they are deleted in VersaMail check box.
– (POP account only) To get e-mail on your handheld but also leave it on the server so you can view it later on your desktop, select the Leave mail on server check box. For example, if you create an account to receive e-mail from your Yahoo account and select this option, your old Yahoo e-mail is still visible the next time you visit Yahoo.com to access your Yahoo e-mail Inbox. – To limit the maximum size of an incoming e-mail message, enter the size in
Creating a network e-mail account
2. Tap Next.
Setting outgoing mail options
Outgoing mail options are the same for POP and IMAP accounts.
To set outgoing mail options:
1. (Optional) Do any of the following:
– Display Name: Enter the name you want to appear on your outgoing
messages, such as “Joe Smith.”
– Reply To Address: Enter the e-mail address that you want recipients to see
and reply to on your e-mail messages, only if it is different from the e-mail address from which you are sending the message. For example, if you are sending a message from [email protected] but you want recipients to reply to [email protected], enter the reply to address here. Reply To Address makes it look like the e-mail came from the address you entered.
– BCC: Select the BCC check box to send a blind copy of any e-mail message
you send to another e-mail address. The blind copy e-mail address is not seen by the other recipients of the message. For example, if you want a copy of all messages you send from your handheld to be sent to your desktop e-mail account, enter that e-e-mail address.
Adding a signature
If you want, you can add a signature to each e-mail message you send. For example, you can enter your name and telephone number so that it appears on each message you send.
To add a personal signature:
1. Tap the Attach Signature to messages check box, and then enter the text of the
signature.
This signature will be attached to all your outgoing e-mail.
2. Tap OK.
Testing your new account
When you have finished setting up a new e-mail account, the VersaMail
application displays the account’s Inbox. You can test whether the e-mail account is set up and working properly by tapping Get Mail. See“Getting e-mail by subject or the getting entire message” in Chapter 3 for more information.
Setting VersaMail connection preferences
You can set connection preferences for your e-mail accounts. These preferences apply to all accounts you have set up in the VersaMail application.
To set account connection preferences:
1. In your Inbox or another folder screen, tap the Menu icon . 2. Tap Options.
Setting VersaMail connection preferences
4. Tap Advanced.
5. Select any of the following preferences: Enable Smart
Addressing Types ahead and completes a recognized e-mail address. See“Using Smart Addressing to address a message” in
Chapter 3 for more information.
Auto-Empty Mail
from Trash Determines how often e-mail messages in the trash are automatically deleted. See“Emptying the trash” in
Chapter 3 for more information.
Timeout Sets the number of seconds to try to connect before timing
out. If you are using an adapter with a mobile phone, this value should be greater than 45 seconds.
To change, tap the Timeout field and enter a new value.
Auto-Disconnect Automatically disconnects your remote connections after
each command. Each command you perform initiates a new call to your ISP. This setting is not recommended if you plan to perform multiple e-mail transactions in a short amount of time.
Disconnect on
Exit Disconnects from the network only after you leave the VersaMail application. This feature is an alternative to
Editing e-mail accounts
From time to time you may need to edit information about one of the e-mail accounts you set up.
To select the account to edit:
1. Tap the Menu icon . 2. Tap Accounts.
3. Select Account Setup.
4. Tap the name of the account to edit, and then tap Edit.
To edit an account:
1. On the Account Setup screen, change any of the following:
– Account Name: Enter a descriptive name for this account, such as “My
Yahoo.”
– Mail Service: Tap the Mail Service pick list and select the provider to which
you are connecting. Select Other if your ISP is not listed.
– Protocol: Tap the Protocol pick list and select POP or IMAP. (Most mail
providers use the POP protocol.)
If the VersaMail application knows the protocol for the mail service you selected, it displays the correct protocol.
Editing e-mail accounts
Changing the account username and password
In the next part of the VersaMail Account Setup, you can change the username and/or password for this account.
To edit the account username and password:
1. (Optional) Enter a new username for accessing your e-mail. This is generally the
part of your e-mail address that appears before the @ symbol; it is usually not your entire e-mail address.
2. (Optional) Tap the Password box, and then enter a new password. The
Password box displays the word “Assigned” to indicate that a password has been entered.
3. Tap OK. 4. Tap Next.
Editing the name of the outgoing and incoming mail server
If your e-mail address or the name of the outgoing and incoming mail servers has changed or has been entered incorrectly, you can edit the address or server name.
To edit mail server settings:
1. (Optional) Enter a new e-mail address for the account you are accessing, such
2. (Optional) Enter the new or correct name of your incoming (POP) mail server,
such as pop.mail.yahoo.com.
If the VersaMail application knows the incoming mail server name based on the mail service you selected, the correct server name is displayed.
3. (Optional) Enter the new or correct name of your outgoing (SMTP) mail server,
such as smtp.mail.yahoo.com.
If the VersaMail application knows the outgoing mail server name based on the mail service you selected, the correct server name is displayed.
4. Tap Next.
5. Do one of the following:
– To accept these mail options and begin using the VersaMail application, tap Done. This takes you to the Inbox of the account you just set up. See
Chapter 3 to get and send e-mail.
– To edit additional mail options, tap Next. Continue with the next set of procedures.
Editing mail retrieval options for a POP or IMAP account
The next VersaMail Setup screen displays different options depending on whether your mail service uses a POP or IMAP protocol.
To set mail retrieval server options for a POP or IMAP account:
1. (Optional) Select any of the following:
– Select Get unread mail ONLY to download only unread e-mail to your handheld. If you don’t choose this option and you tap Get & Send, all your e-mail messages on your provider’s mail server are downloaded to your Inbox, including messages you have already read. To get all e-mail
(including e-mail you have already read) and not just unread e-mail, deselect Get unread mail ONLY.
Editing e-mail accounts
– (POP account only) To get e-mail on your handheld but also leave it on the server so you can view it later on your desktop, select the Leave mail on server check box. For example, if you create an account to receive e-mail from your Yahoo account and select this option, your old Yahoo e-mail is still visible the next time you visit Yahoo.com to access your Yahoo e-mail Inbox. – To limit the maximum size of an incoming e-mail message, enter the size in
kilobytes (KB) for the Maximum Message Size. The maximum size of an incoming message is 5KB by default, but you can enter a smaller size.
2. Tap Next.
Editing outgoing mail options
Outgoing mail options are the same for POP and IMAP accounts.
To set outgoing mail options:
1. (Optional) Do any of the following:
– Display Name: Enter the name you want to appear on your outgoing
messages, such as “Joe Smith.”
– Reply To Address: Enter the e-mail address that you want recipients to see
and reply to on your e-mail messages, only if it is different from the e-mail address from which you are sending the message. For example, if you are sending a message from [email protected] but you want recipients to reply to [email protected], enter the reply to address here. Reply To Address makes it look as though the e-mail came from the address you entered.
– BCC: Select the BCC check box to send a blind copy of any e-mail message
you send to another e-mail address. The blind copy e-mail address is not seen by the other recipients of the message. For example, if you want a copy of all messages you send from your handheld to be sent to your corporate e-mail account, enter that e-e-mail address.
2. Tap Next.
Adding a signature
If you want, you can add a signature to each e-mail message you send. For example, you can enter your name and telephone number so that it appears on each message you send.
To add a personal signature:
1. Tap the Attach Signature to messages check box, and then enter the text of the
signature.
This signature will be attached to all your outgoing e-mail.
Deleting an e-mail account
Deleting an e-mail account
When you delete an account in the VersaMail application, the account is removed from your handheld. The account still exists on the server. For example, deleting your Yahoo account from the VersaMail application deletes only the account from your handheld. Your e-mail account still exists at Yahoo.com.
To delete an account:
1. Tap the Menu icon . 2. Tap Accounts.
3. Tap Account Setup.
4. Tap the name of the account you want to delete, and then tap Delete.
5. Tap Yes in the Delete Confirmation dialog box to delete the account and all
associated e-mail messages.
Selecting a different service for a given e-mail account
When you set up connections on your handheld (in the Connection Preferences screen), you pair each connection with a network service (in the Network Preferences screen) and then select one of these services to be the default for all network activity (sending and receiving e-mail, surfing the Web, and so on) on your handheld. By default, the VersaMail application uses this default service for sending and receiving messages for all e-mail accounts you set up.
However, for any given e-mail account, you have the option of switching to a different service for use with that account only. For example, if you have a
Tungsten T handheld, the default service you have selected for your handheld may be called My Bluetooth GPRS and may use the built-in Bluetooth® radio on your
handheld to make a connection to your ISP by means of the high-speed GPRS service on your mobile phone. You may also have set up a secondary service called My Bluetooth GSM, which uses the built-in Bluetooth radio on your handheld to make a connection to your ISP by means of the dial-up GSM service on your mobile phone. If you are checking e-mail on your Earthlink account using the default My Bluetooth GPRS connection but you travel into an area that does not have GPRS coverage, you may want to switch your account to the My Bluetooth GSM service and use the GSM dial-up connection.
To set up a service for a given e-mail account (different from the default service for your handheld):
1. From the Inbox of the account you want to switch, tap Get Mail.
Selecting a different service for a given e-mail account
3. Tap the Always connect using check box. A pick list of available services
appears. The currently used connection is displayed by default.
4. Select the connection you want to switch to from the Service pick list.
5. Tap OK, and then tap OK again. If there is an existing service connection, it is
disconnected and the new connection is initiated. The VersaMail application sends and checks for any new e-mail using the new connection.
When you exit the VersaMail application, the new service disconnects. When you reopen the application, the e-mail account you selected (Earthlink in this example) continues to connect using the new connection (My Bluetooth GSM in this
example) until you either select a new service or deselect the Always connect using check box. If you deselect the Always connect using check box, the e-mail account (Earthlink) connects using the default handheld service (My Bluetooth GPRS in this example).
The Always connect using check box changes the connection service for the selected e-mail account only. You must follow the preceding procedure for each e-mail account whose service you want to switch from the default service on your handheld.
Tap to change the service
connection for this e-mail account only from your default handheld service connection
CHAPTER 3
Getting, Sending, and Managing E-Mail
Getting and sending e-mail on your handheld is easy, and it can help you keep your business and personal life organized.You can manage the messages in your e-mail accounts by moving messages between folders, deleting old e-mail individually or in groups, and marking messages as read or unread.
This chapter explains how to do the following:
■ Get e-mail for your e-mail accounts
■ View e-mail attachments, such as text or Microsoft Word documents, wirelessly ■ Use Documents To Go to view attachments on your handheld
Getting and reading e-mail
You can choose to get e-mail subjects only—the message size, author, and
subject—or you can get entire messages immediately. If you choose to get message subjects only and want to read a full message, you can get more of that message.
Choosing the e-mail account and displaying the Inbox
To view the e-mail in an account, you must switch to that account and then get the e-mail. For example, if you want to collect and view the e-mail from your Yahoo account, you switch to the account created to retrieve e-mail from your Yahoo account.
To display an account and its Inbox:
4. Tap the folders pick list, and then tap Inbox if the Inbox is not displayed.
Getting e-mail by subject or the getting entire message
When you get e-mail messages, you can choose to get the subject only or to get the entire message. You can also use the Details dialog box to select options for getting unread e-mail only, downloading attachments, and using filters.
To get e-mail messages:
1. Tap Get Mail.
If you have e-mail stored in your Outbox, tap Get & Send.
2. In the Get Mail dialog box, tap Subjects Only to download subjects only, or tap
Messages to download entire messages.
TIP You can turn off the Get Mail dialog box in VersaMail Preferences. See “Getting, Sending, and Managing E-Mail” later in this chapter.
3. (Optional) Tap Details and set options for retrieving unread e-mail,
Getting and reading e-mail
NOTE See“Setting VersaMail connection preferences” in Chapter 2 for information on the auto-disconnect feature. See“Selecting a different service for a given e-mail account” in Chapter 2 for information on setting a default connection type. See“Creating mail filters” in Chapter 5 for information on filters.
NOTE The maximum size of an incoming message is 5KB by default.The maximum message size that you can retrieve is 60KB for the body text and 2MB total, including attachments.
4. Tap OK.
The Getting Messages box shows updates as your e-mail is downloaded When your e-mail has finished downloading, another box appears and displays the number of new e-mail messages.
5. Tap OK.
A list of your e-mail appears in the Inbox.
Envelope icons indicate whether a
Shows unread/ total messages
Icons in Palm™ VersaMail™ Personal E-mail Software
The icons to the left of a message in the Inbox indicate the message’s status.
Reading e-mail
Reading e-mail
To read e-mail, tap the e-mail message in the Inbox or the folder where the message is located.
If you chose to get messages by subjects only, tap the More button to view the body of the e-mail message, plus any attachments. See “Getting e-mail by subject or the getting entire message” earlier in this chapter.
If you chose to get entire messages, the body of the e-mail message is displayed. However, if the downloaded message exceeds your maximum message size, only a partial message is displayed. Tap the More button to view the entire message.
Only the subject header information is downloaded.
Only the subject header and attachment information are downloaded.
Part or all of the message text is downloaded.
Part or all of the message text and attachment information are downloaded.
Tap to read
Getting and reading e-mail
To read a message:
1. Tap the message you want to read.
For handhelds with a navigator: Press Up or Down on the navigator to scroll to the message you want to read.
2. Tap the message again to open it.
For handhelds with a navigator: Press Select to select the message, and then press Select again to open the message.
After reading the message, press Select to close the message.
Viewing other folders
When you get new e-mail, it appears in the account’s Inbox folder. You can move e-mail between folders and then view it in the other folder.
To view other folders:
1. Tap the folders pick list in the upper-right corner of the screen.
2. Select the folder you want to view.
Managing columns in the folder’s list view
The columns in each folder display various types of information, such as the subject, date, or size of a message. You can display or hide specific columns or change the width of the columns in the folder’s list view.
To display or hide a column in a folder’s list view:
2. Tap the check box for each column that you want to show.
NOTE If you select Date, the Date column displays the message time for any messages received today—that is, any message received after 12:01 A.M. Otherwise, the Date column shows the date the message was received.
3. Tap the Font letter to display information in a larger or smaller font size.
To change the sort order:
1. Tap the Sort By pick list, and then select the column name. 2. Tap Descend or Ascend to change the sort order.
To change the size of a column in the folder’s list view:
1. Tap and hold the stylus on the column divider.
2. Drag the column divider to change the width of the column.
Moving e-mail between folders
You can move one or more e-mail messages between folders.
To move one e-mail:
1. Tap the folders pick list in the upper-right corner of the screen, and then tap the
folder name.
For handhelds with a navigator: Press Right on the navigator to move to and open the folders pick list in the upper-right corner of the screen. Press Up or Down to move to the folder you want, and the press Select to select the folder.
Getting and reading e-mail
2. Tap the icon to the left of the message, and then tap Move To from the pop-up
menu.
For handhelds with a navigator: Tap the icon to the left of the message, press Right on the navigator to open the Message menu, press Down to move to the Move To option, and then press Select to select this option.
The folders pick list appears.
3. Tap the folder that you want.
For handhelds with a navigator: Press Up or Down on the navigator to move to the folder you want, and then press Select to select the folder.
TIP You can also move a single e-mail message from within the body of the message by making the Command stroke in the Graffiti® writing area, tapping the folder icon,
and selecting the destination folder from the pick list. See“Using the command bar” in Chapter 5 for more information on the command bar.
A check mark appears next to the selected messages.
3. Do one of the following:
– Tap the Menu icon , and then tap Move To.
– Tap the message icon next to a selected message, and then tap Move To on the pick list.
4. Tap the folders pick list, and select a destination folder.
Getting and reading e-mail
Creating and editing mail folders
You can also create new folders so that you can store e-mail messages by subject, person, or project. The VersaMail application has certain existing folders, such as Inbox, Outbox, Drafts, and Trash.
The procedure for creating and editing folders varies slightly between POP and IMAP e-mail accounts, as described in the following procedure.
To create and edit e-mail folders:
1. Tap the folders pick list in the upper-right corner of the screen, and then tap Edit
Folders.
2. On the Edit Folders or Edit IMAP Folders screen, select any of the following:
– To create a new folder, tap New, and then enter the new folder name. For IMAP accounts only, select the check box if you also want to create the folder on the server. When finished, tap OK.
– To rename a folder, tap the folder name from the list on the screen, tap Rename, and then enter the new folder name. For IMAP accounts only, select
POP accounts IMAP accounts
– To delete a folder, tap the folder name from the list on the screen, and then tap Delete. For IMAP accounts only, select the check box if you also want to delete the folder on the server, and then tap OK. For POP accounts, the folder will be deleted immediately and you will not see a confirmation screen.
Creating and sending new e-mail
When you create a new e-mail messages, you can enter the recipient’s e-mail address or use the Lookup screen to find a particular address.
To create a new e-mail message:
1. Tap New.
2. Enter the recipient’s name using one of the methods described in the next
procedures.
NOTE When you address a message to several recipients, you will not see all the recipients listed on the To list because the list is truncated on the To line. If you tap To, a dialog box shows all recipients for the current message.
Creating and sending new e-mail
Addressing a message by typing the address
You can address a message by entering the complete address.
To enter the address:
1. In the New Message screen, tap To and enter the address, and then tap Done.
For multiple recipients, type a semicolon (;) and then a space between recipient names.
NOTE If you enter a comma instead of a semicolon, it is automatically changed to a semicolon. If you enter a space with no punctuation between names, semicolons are not inserted and the e-mail message is improperly addressed. If you want to edit an e-mail address that is longer than the line provided in the New Message screen, tap To and edit the address.
2. To send copies, tap cc: or bcc: and enter the recipient’s address.
Copies (cc:) allow recipients to see the addresses of the other recipients, but addresses in the blind copies (bcc:) field are hidden from all other recipients.
TIP To automatically fill in the address as you type, see “Using Smart Addressing to address a message” later in this chapter.
Addressing a message using Address Book
3. Tap the address you want, and then tap Add.
4. Repeat steps 2 and 3 to add more addresses. 5. Tap Done.
6. To enter an address in the cc: or bcc: field, tap the field name and follow the
steps given for the To field.
Using Smart Addressing to address a message
Smart Addressing types ahead and completes a recognized e-mail address. Smart addressing automatically fills in fields when the recipient’s name and e-mail address are in your Address Book.
By default, Smart Addressing is selected in VersaMail Preferences.
To use Smart Addressing to address a message:
1. In the New Message screen, tap To.
2. Start entering the person’s name, such as Joe Smith.
Once the name is recognized from your Address Book, the name and e-mail address are automatically completed on the recipient list. For example, if you have a Joe Smith and a Joan Smith in your Address Book (and no other names starting with J), once you enter “Joe,” the entry “Joe Smith” is completed with the correct e-mail address.
3. Tap Done.
Turning Smart Addressing on or off
You can turn Smart Addressing on or off in VersaMail Preferences.
To turn Smart Addressing on or off in VersaMail Preferences:
1. In the Inbox, tap the Menu icon . 2. Tap Options.
Creating and sending new e-mail
4. Tap Advanced.
5. Tap the Enable Smart Addressing check box if it is not selected. A check mark
means it is turned on.
6. Tap OK.
Composing and sending e-mail
After you enter your recipient addresses, you can compose the rest of the e-mail message.
To compose the rest of the e-mail message and send it:
1. Tap the Subject field and enter the subject of your e-mail.
3. (Optional) Tap Options and select Add Attachments. See “Attaching files to
e-mail” later in this chapter.
4. Tap one of the following to send the e-mail message:
TIP You can also tap Options and then tap Save To Drafts to save this message in the Drafts folder rather than sending it.
Completing drafts
If you are composing an e-mail message and you exit the VersaMail application before tapping Outbox, Send, or Cancel, the e-mail automatically moves to the Drafts folder. To finish editing the e-mail, tap the folders pick list and select Drafts. Select the e-mail you want to complete or edit, and tap Edit. You can also delete the e-mail in the Drafts folder.
Attaching a personal signature
You can include a personal signature, such as your name, e-mail address, and telephone number, to each e-mail message you send.
To create a personal signature:
1. Tap the Menu icon . 2. Tap Options.
3. Select Preferences. 4. Tap Signature.
Send Sends the e-mail message immediately.
Outbox Stores e-mail in the Outbox so you can compose e-mail offline
Creating and sending new e-mail
5. Tap the Attach Signature check box to select it.
6. Enter your signature information. 7. Tap OK.
Forwarding e-mail
You can quickly forward e-mail messages from any folder other than the Outbox folder.
To forward e-mail:
1. Tap the folders pick list and select the folder that contains the e-mail. 2. Tap the e-mail message to display it.
3. Tap the Forward button (labeled Fwd).
4. Tap To.
5. Enter or look up the recipient address. See the procedure for creating new
e-mail earlier in this chapter for more information on addressing messages.
6. (Optional) Enter some text describing the forwarded message.
7. Tap Send to send the message, or tap Outbox to store it in the Outbox.
Replying to e-mail
You can reply to an e-mail as you are reading it, or start the reply when viewing messages in the folders list view.
To reply to an e-mail that you are reading:
1. Tap the e-mail you want to reply to. 2. Tap Reply.
3. In the Reply Options dialog box, set options for replying to the sender only or
to all e-mail recipients, and for including original message text.
Creating and sending new e-mail
5. Enter a reply.
6. Tap Send to send the message, or tap Outbox to send it later.
To reply to an e-mail from the folders list:
1. Tap the folders pick list and select the folder, such as Inbox or Drafts, that
contains the e-mail.
For handhelds with a navigator: On the message screen, press Right on the navigator to move to and open the Options menu.
2. Tap the envelope icon next to the message, and then select Reply from the pick
list.
For handhelds with a navigator: Press Down on the navigator to move to the Reply option, and then press Select to select this option.
3. In the Reply Options dialog box, set options for replying to the sender only or
5. Enter a reply.
6. Tap Send to send the message, or tap Outbox to send it later.
Working with attachments
You can easily download, view, and send attachments with e-mail messages.
Viewing attachments on your handheld
At times e-mail contains attached files, such as Microsoft Word or text files, that you want to view on your handheld. You can view the following attached files:
vCard (.vcf) This is an address.
vCal (.vcs) This is usually a calendar appointment or a To Do task. Text (.txt) This is usually a memo or another plain text file. HTML (.html or
.htm) This is usually a web page or a formatted text file. By default, the VersaMail application strips the formatting and shows only the
text of most HTML attachments. However, some browsers allow other applications to pass them a file for viewing in full HTML. If your browser supports this function, you can view HTML attachments with all formatting intact. You do not need to do anything different in the steps for downloading and viewing attachments; the attachment is automatically opened in the correct format for your handheld (text only or full HTML) based on the applications you have installed.
Microsoft Word
Working with attachments
Among the types of attachments you can receive are the following handheld application files:
■ Address Book entries ■ Date Book appointments ■ To Do list items
■ Memos
NOTE The maximum message size that you can retrieve is 60KB for the body text and 2MB total, including attachments. If the attachment is too large, it cannot be downloaded to the handheld.
To view an attachment:
1. In the Inbox, tap the message with the attachment.
A paper clip icon appears on the message’s icon if there is an attachment.
Other application files (such as graphics files)
For other types of application files, your handheld may contain a viewer that allows other applications to pass it a file for viewing. For example, your handheld may contain an image viewer that allows another application to pass it a JPEG or GIF attachment for viewing. You do not need to do anything
different in the steps for downloading and viewing attachments; if your handheld contains such a viewer, the attachment is automatically opened. If your handheld does not contain such a viewer, you cannot view the attachment.
PRC (.prc) This is a Palm OS® application that you can install and run on
your handheld.
PDB (.pdb) This is a file that works with specific Palm™ applications.
downloaded. Otherwise, you see a message showing that the attachments were too large and asking if you would like to continue downloading them.
For example, if the maximum message size is 5KB and you download a message whose body text size is 2KB, then any attachment under 3KB is also
downloaded, and any attachment over 3KB is not. See “Downloading large attachments” later in this chapter.
If an attachment is not downloaded, the message will not show a paper clip icon in the Inbox even though it was sent with an attachment.
2. Click the paper clip icon in the upper-right corner. If the attachment is not
downloaded, a paper clip icon will not appear even though the message was sent with an attachment. You must download the attachment for the paper clip icon to appear.
3. Tap the name of the attachment you want to view, and tap View.
4. When you have finished viewing the attachment, tap Done. This returns you to
the Attachments dialog box, where you can select another attachment to view if you want to.
5. When you have finished viewing all attachments, tap Done on the Attachments
dialog box. This returns you to the Message screen.
Working with attachments
Downloading large attachments
Downloading and viewing a message with a single attachment that exceeds your maximum message size, or a message with multiple attachments whose total size exceeds your maximum message size, requires some extra steps.
To determine if a message has an attachment or multiple attachments that exceed the maximum
message size:
■ In the Inbox, tap the message title.
If the message plus attachment exceeds the maximum message size, the More button appears on the Message screen. In the case of multiple attachments, if some of the attachments downloaded completely, both the paper clip icon (indicating fully downloaded attachments) and the More button (indicating incompletely downloaded attachments) are displayed.
To download a single attachment that exceeds the maximum message size:
1. Tap the More button.
More button indicates that message plus any attachments exceeds maximum message size
2. Tap No to stop downloading and return to the Message screen.
Tap Yes to continue downloading the entire message and attachment.
3. (Optional) Tap Cancel to stop downloading and return to the Message screen.
After downloading, the paper clip icon appears and the More button is no longer displayed. Follow the procedure for viewing an attachment presented earlier in this chapter.
To download multiple attachments whose total size exceeds the maximum message size:
1. Tap the paper clip icon.
2. Select one of the following:
– To return to the Message screen, tap Cancel.
– To view any fully downloaded attachments without continuing to download additional attachments, tap No.
Follow the procedure for viewing an attachment, presented earlier in this chapter.
– To continue downloading all messages, tap Yes.
Working with attachments
When downloading is complete, the Attachments dialog box appears, showing all downloaded messages. Follow the procedure for viewing an attachment,
presented earlier in this chapter.
Attaching files to e-mail
You can attach files on your handheld to e-mail messages you send. For example, you can attach files from the various handheld applications, such as any Date Book appointment (.vcs), To Do List tasks (.vcs), or memos (.txt).
NOTE The maximum message size that you can send is 60KB for the body text and 2MB total, including attachments. The maximum number of attachments for any e-mail is ten, regardless of the attachments’ size.
You can attach the following types of files:
■ vCard (.vcf) ■ vCal (.vcs) ■ Memo/Text (.txt) ■ PRC (.prc)
■ PDB (.pdb)
To attach a file to a message:
1. Tap the Menu icon . 2. Tap Options.
3. Tap Add Attachments.
All files of the selected type appear in the Type box. For example, if you select Appointments (.vcs), you can tap Date Book to see a list of appointments from a particular date that you can attach, or you can tap To Do to see To Do List tasks.
5. Tap the file to attach, and then tap Add.
The selected file appears in the Attachments box.
6. Repeat steps 4 and 5 to for each attachment you want to add, and then tap Done. TIP To delete an attachment from an e-mail, tap the attached file in the
Attachments box and then tap Delete.
7. Tap Send or Outbox.
Forwarding an attachment
You can include attachments on any message you forward, up to the maximum message size.
To forward a message with an attachment:
1. Tap the folders pick list and select the folder that contains the e-mail. 2. Tap the e-mail message to display it.
Deleting messages
4. Tap To. On the Recipient List screen, enter or look up the recipient address. See
the procedure for creating e-mail, presented earlier in this chapter, for more information on addressing messages.
5. Follow the steps for the procedure for attaching files presented earlier in this
chapter.
Deleting messages
You can delete one or more e-mail messages from any folder. For example, you can delete old messages in the Inbox or messages that you were working on in the Drafts folder. When you delete a message it is placed in the Trash folder. See
“Emptying the trash” later in this chapter.
To delete messages on the server when you empty the trash on your handheld, you can select the Delete Msgs on Server setting in VersaMail Preferences. If you don’t periodically empty the trash and delete messages on the server, any new
incoming e-mail may “bounce” back to the sender. See “Getting, Sending, and Managing E-Mail” later in this chapter.
To delete one or more messages:
1. Tap the folders pick list and select the folder that contains the messages you
want to delete.
2. Do one of the following:
3. Do one of the following:
– Tap the message icon next to a selected e-mail message, and then tap Delete. – Tap the Menu icon , and then tap Delete.
Item to delete Action
One message Tap the bullet next to the message’s icon. Multiple
messages
Tap the bullet next to each message’s icon that you want to delete.
A group of adjacent messages
– For handhelds with a navigator: Press Right on the navigator to move to and open the Message menu, press Down to move to the Delete option, and then press Select to delete the message.
4. Tap OK.
5. (Optional) Tap Also delete message on server if you want to delete the message
from the server now.
The selected messages move to the Trash folder and are deleted from your handheld when you empty the trash. If you set the preference to automatically empty the trash, the messages are deleted when the trash is emptied. See
“Emptying the trash” for more information.
IMPORTANT If you delete a message on the server, you cannot retrieve it and view it again later.
To delete messages before a certain date:
1. Tap the Menu icon .
2. Tap Delete Old from the Message menu.
Deleting messages
3. Tap the Folder pick list and select the folder that contains the messages you
want to delete.
4. Tap the Older than pick list, and then tap One Week, One Month, or Choose
Date.
If you tap Choose Date, you can select a date from the calendar.
5. Tap Delete.
6. (Optional) Tap Also delete message on server if you want to delete the message
from the server now.
Displays the current folder for deleting messages
Emptying the trash
Deleted e-mail accumulates in the Trash folder and takes up space on your handheld. To increase memory, you should empty the trash regularly. If you want to automatically empty the trash, you can set a preference to empty the trash immediately or empty any e-mail older than a certain number of days.
To empty the trash:
1. Tap the Menu icon .
2. Tap Empty Trash from the Message menu.
NOTE If Auto-Empty Mail from Trash is selected in VersaMail Preferences, a message asks if you want to delete the trash.
3. (Optional) Tap Details to see how many messages are in the trash and whether
the messages are set to be deleted on the server.
4. If you want to delete messages from the handheld as well as from the server, tap
Both. A message asks if you want to update the server now.
To delete the message from only the handheld now, tap Handheld.
Marking messages as read or unread
To have the trash emptied automatically:
1. Tap the Menu icon .
2. Tap Options, and then select Preferences. 3. Tap Advanced.
Auto-Empty Mail from Trash is selected by default.
4. Tap the pick list, and select how often you want the e-mail messages
automatically emptied from the trash.
– Immediately: Deletes e-mail messages from the handheld as soon as you
delete them, instead of putting them in the Trash folder. – Older Than 1 Day: Deletes messages that are one day or older.
– Older Than 3 Days: Deletes messages that are three days or older.
– Older Than 1 Week: Deletes messages a week or older.
– Older Than 1 Month: Deletes messages that are one month or older. 5. Tap OK.
Marking messages as read or unread
You can mark messages as read or unread. When you tap a message to read it, it is automatically marked as read.
