IT Health Check
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Inventory
End User Devices:
Total Count ‐ 23
Servers:
Name Make Model Operating System P/V Total Used Space
SRV‐DC‐01 Dell 2900 Server 2003 Physical C:\ ‐ 100GB, D:\ ‐ 200GB
Network:
Make Model Managed Has IP Address
HP ProCurve 2910 No Yes
Linksys WRT54G (Wireless) No Yes
Dell SonicWall TZ‐105 No Yes
Backup:
Software and Version Destination Media Offsite
Symantec BackupExec 2010R3 Tape Drive When they remember to pull tapes
E‐mail:
Number of mailboxes – 25
Technology Hosted Encryption/Archiving
Exchange 2007 No No
(no antispam)
Antivirus:
IT Health Check
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Other Devices:
Toshiba Phone System MyDVR Video Recording
Synology NAS
Verizon FiOS ISP
WinDSX Card Access System
Users:
Category: Workstation Operating Systems
Description: Microsoft Windows XP is end‐of‐life and no longer receives security
updates. This can put your organization at high risk for vulnerabilities from
outside sources.
Detected Severity: LOW
Findings: There were no instances of Windows XP in the organization
Category: Workstation Hardware Age
Description: As a computer gets older it is at an increased risk for hardware failure and
performance degradation. This can reduced productivity and downtime for
end‐users.
Detected Severity: LOW
Findings: All end‐user computers were approximately 2 years old or newer which is
not considered at risk.
Category: Workstation Administrative Access
Description: Non‐IT users with administrative access have a higher risk for viruses,
malware and bloatware. Most malware uses the credentials of the infected
user. Without administrative access, most malware cannot install itself.
Detected Severity: LOW
Findings: No end‐users have administrative access
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Servers
Category: Server Operating Systems
Description: Microsoft Windows Server 2003 is end‐of‐life and no longer receives
security updates. This can put your organization at high risk for
vulnerabilities from outside sources.
Detected Severity: HIGH
Findings: SRV‐DC‐01 is running Microsoft Windows Server 2003. Recommend to
upgrade to Microsoft Windows Server 2012 R2.
Category: Server Hardware Age
Description: As a computer gets older it is at an increased risk for hardware failure and
performance degradation. If a server crashes it can potentially cause
downtime for the entire organization.
Detected Severity: HIGH
Findings: SRV‐DC‐01 is a Dell 2900 which is approximately 7 years old. It is no longer
under an active hardware support contract. Recommend to replace with a
new server.
Category: Server Resource Utilization
Description: If a server’s CPU or Memory is constantly over 75% usage, this can indicate
an undersized server. The results can range from slow application
performance to a full system crash.
Detected Severity: LOW
Findings: CPU and Memory are in an acceptable range.
IT Health Check
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Network
Category: Network Hardware Age
Description: As a device gets older it is at an increased risk for hardware failure and
performance degradation. Network device failures almost always cause
downtime for large amounts of users within an organization.
Detected Severity: Medium
Findings: HP ProCurve and Dell SonicWall are newer devices. Linksys wireless is very
old. Recommend replacing Linksys wireless.
Category: Network Location Serviceability
Description: When wiring is tangled and disorganized it increases the total time to
troubleshoot, replace or upgrade equipment.
Detected Severity: Medium
Findings: Wiring is mostly neat but a couple cables are potentially blocking access to
remove the server if necessary. Recommend downtime and appropriate
length cables to re‐cable without obstructing access to the server.
Category: Network Feature sets
Description: Low‐end equipment often lacks features, which prevent the ability to
monitor or manage the device. Without monitoring all responses are
reactive instead of proactive and can delay overall time to resolve issues.
Detected Severity: Low
Findings: HP ProCurve and Dell SonicWall are enterprise class and manageable.
Linksys wireless is consumer‐grade and unsuitable for corporate
environment. Recommend replacing Linksys.
IT Health Check
(508) 756‐9300 |
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Backup
Category: Time to Restore Backup
Description: If a server needs to be restored from backup, the process can be excessively
long. During this period of restore time, end users are unable to receive
whichever services were provided by that server.
Detected Severity: High
Findings: My Company currently backs up data to a tape drive. This has one of the
longest restore times of any backup media. Recommend replacing with
managed backup.
Category: Backup Functionality
Description: Many companies do not actively check their backups for failures, or know
what they are backing up. If data needed to be restored, and there are no
backups, this data is not recoverable.
Detected Severity: High
Findings: Backups have been failing for at least 2 months. Recommend replacing with
managed backup.
Category: Backups Offsite
Description: If all on premise equipment is damaged or destroyed, such as a fire or
natural disaster, and no backup of the data is located offsite, the company
may face penalties, fines, lawsuits, or simply be unable to function.
Detected Severity: High
Findings: My Company only occasionally takes tapes offsite to IT manager’s house.
Recommend replacing with managed backup.
IT Health Check
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E‐mail
Category: E‐mail Platform/Features
Description: E‐mail integrates into a multitude of different technologies including line‐
of‐business applications and other inter‐office communication tools. Older
platforms may not integrate and may prevent productivity.
Detected Severity: Medium
Findings: My Company is running Exchange 2007 which is the oldest supported
version of e‐mail from Microsoft. Recommend migrating to newer platform
sooner than later. End of life is April 11, 2017.
Category: E‐mail Redundancy
Description: Many companies consider e‐mail to be the primary means of
communication. Without e‐mail there is possible loss of revenue and
productivity.
Detected Severity: High
Findings: My company feels e‐mail is a critical service. Current deployment is on an
end‐of‐life server for hardware and operating system. Recommend
migrating to hosted exchange.
Category: E‐mail Spam filter
Description: Spam e‐mails are both a productivity loss, when spending time to try
identify real messages, and a security threat in the form of phishing scams
and potentially dangerous links or attachments containing malware.
Detected Severity: Medium
Findings: My Company has no antispam solution. Recommend migrating to hosted
exchange which includes antispam.
IT Health Check
(508) 756‐9300 |
[email protected]
Antivirus
Category: Antivirus Platform
Description: Viruses and malware are security threats and cause productivity loss.
Without a centralized platform to manage, monitor and update anti‐virus in
the organization a company is at a greater threat to infections from
malware.
Detected Severity: Medium
Findings: My Company is running the latest version of Symantec Antivirus and
because of policies on the server, all clients are up‐to‐date, however no one
is managing this platform. Recommend migrating to a managed anti‐virus
solution.
