Time Attendance UAE, Biometric Fingerprint UAE

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Contactless Smartcard

Complete Backend Server

Solution

Embedded Web Server

e-Rewards Advanced Reporting

Software- Web Based

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Smartcard based Loyalty e-Rewards Solution

& Prepaid e-Cash subsystem

r r o o w w n n B B r r a a n n d d o o n n t t h h i

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AVI INFOSYS - Prole

AVI INFOSYS is an ISO 9001:2008 Certied

Proessional Consulting and Solution

Provider Company based in Dubai,

United Arab Emirates.

“AVI INFOSYS” is pleased to respond to Clients “AVI INFOSYS” is pleased to respond to Clients Project Requirements or Comprehensive and Total Project Requirements or Comprehensive and Total Integrated Solution or Enterprise-CRM & Integrated Solution or Enterprise-CRM & Loyalty/E-Cash Management Systems. Our review o the Market Cash Management Systems. Our review o the Market Place indicates that many Vendors can provide the Place indicates that many Vendors can provide the Automated Systems; however only a ew, such as Automated Systems; however only a ew, such as “AVI INFOSYS” is Capable o Assisting Client in Plans, “AVI INFOSYS” is Capable o Assisting Client in Plans, Develops and Implements o such a Highly Complex Develops and Implements o such a Highly Complex CRM & Loyalty/e-Cash Management & Inormation CRM & Loyalty/e-Cash Management & Inormation Techno

Technology Business continuity Prlogy Business continuity Projects.ojects.

“AVI INFOSYS” is a leader in Partnering with clients to “AVI INFOSYS” is a leader in Partnering with clients to achieve breakthrough perormance through the achieve breakthrough perormance through the intel-ligent use o Inormation Technology. “AVI INFOSYS” ligent use o Inormation Technology. “AVI INFOSYS” is Trusted and Valued by clients or the High Quality is Trusted and Valued by clients or the High Quality Services and Commitment to deliver real results.

Services and Commitment to deliver real results.

Summary

Hereby, “AVI INFOSYS” is one o the reputed Hereby, “AVI INFOSYS” is one o the reputed organization in providing High-Level CRM & organization in providing High-Level CRM & Loyalty/e-Cash Management solution & Inormation Technology Cash Management solution & Inormation Technology Security Solutions and Services. We are a group o IT Security Solutions and Services. We are a group o IT Proessional with well Qualications and Experiences. Proessional with well Qualications and Experiences. We can deliver IT services rom Simple We can deliver IT services rom Simple Department-wise Solutions until most Complexities like Multi wise Solutions until most Complexities like Multi Organization or Nation-wide Solutions.

Organization or Nation-wide Solutions.

We would like to express our highly appreciations to all We would like to express our highly appreciations to all our customers or the trust and thank our prospective our customers or the trust and thank our prospective customers or planning to have a proessional customers or planning to have a proessional relationship with our company

relationship with our company

Our comprehensive involvement with clients’ begins Our comprehensive involvement with clients’ begins at the consultancy stage in order to understand and at the consultancy stage in order to understand and customize solutions that best suit the activity and customize solutions that best suit the activity and volume o business. AVI Inosys has the capability volume o business. AVI Inosys has the capability in Planning, developing and Implementing complex in Planning, developing and Implementing complex management & technology

management & technology Projects.Projects.

Our slogan, ‘Dene, Design, Deploy.’

best

illustrates

our

approach

to

best

illustrates

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approach

to

implementation and utilization o IT

management

tools,

dening

your

management

tools,

dening

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business needs and understanding

your internal business processes is key

to success.

At AVI INFOSYS, we rst dene your usage and goals, At AVI INFOSYS, we rst dene your usage and goals, design appropriate solution, then Deploy that solution design appropriate solution, then Deploy that solution at your organization.

at your organization. The

The team team at at AVI AVI INFOSYS INFOSYS has has a a successul successul track track recordrecord o helping clients’ achieve breakthrough perormance o helping clients’ achieve breakthrough perormance through use o

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VI INFOSYS - Smar

tcard based e

-Rewards System

The

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INFOSYS

system,

the

generation

e-Rewards

System

with

e-Cash

subsystem, is based on the award winning technology o distributed embedded

web server and contact-less smart card.

Members can enjoy real time balance checking and git redemption with schemes

tailored or their personal prole at eRewards online web reporting sotware.

Additionally, the system also includes tools that provide analysis o member prole

based CRM data, and reports that generate real time eedback o any marketing

plan.

A

AVI INFOSYS e-Rewards System consists

VI INFOSYS e-Rewards System consists o 4

o 4

basic rmware components:

Contactless Smartcards.

iBonus terminal.

iBonus Ser

ver

.

e-Rewards Advanced Reporting

Sotware.

Basic Features

Since the most current inormation about the Since the most current inormation about the members are stored on the member cards, this members are stored on the member cards, this reduces the dependency o real time inormation rom reduces the dependency o real time inormation rom the centralized database server, as in the case o the the centralized database server, as in the case o the traditional magnetic strip card e-Rewards Systems. 48 traditional magnetic strip card e-Rewards Systems. 48 bytes o basic member inormation are stored on the bytes o basic member inormation are stored on the ultra light card, or one o the sectors o the classic card ultra light card, or one o the sectors o the classic card in the

in the ollowing ollowing ormat.ormat.

Overview

iBonus Terminal is the heart o the loyalty operation. It iBonus Terminal is the heart o the loyalty operation. It compactly contains an embedded web server, journal compactly contains an embedded web server, journal database with built-in sotware applications that database with built-in sotware applications that operates independently without the need o an extra operates independently without the need o an extra PC. Operation is carried out using a keypad or input PC. Operation is carried out using a keypad or input and a built-in smart card reader to transer inormation and a built-in smart card reader to transer inormation to and rom the Member Card. Transaction records to and rom the Member Card. Transaction records stored in the Terminal can be collected by iBonus stored in the Terminal can be collected by iBonus Server sotware through TCP/IP network.

Server sotware through TCP/IP network.

Very easy to deploy

Unattended Server Design

When deploying iBonus Terminal at each outlet, it only When deploying iBonus Terminal at each outlet, it only needs to enter the Server IP and Server port at each needs to enter the Server IP and Server port at each T

Terminal. erminal. iBonus iBonus Server Server automatically automatically register register thethe T

Terminal erminal when when the the TermTerminal inal connects connects to to the the server server thethe rst time. Deregistration is also to be done at Terminal rst time. Deregistration is also to be done at Terminal side. The setup process can be done even there is no side. The setup process can be done even there is no one attending the iBonus Server. It saves up the man one attending the iBonus Server. It saves up the man power during deployment.

power during deployment.

Dynamic Virtual IP Operation

Every TCP/IP connections between iBonus Terminal Every TCP/IP connections between iBonus Terminal and iBonus Server is initiated at Terminal side. With the and iBonus Server is initiated at Terminal side. With the simplicity o the protocol, Terminals can work perectly simplicity o the protocol, Terminals can work perectly with just a dynamic virtual IP. Port orwarding at the with just a dynamic virtual IP. Port orwarding at the T

Terminal erminal side side is is not not necessary. necessary. It It saves saves the the eort eort onon conguring the tricky router settings.

conguring the tricky router settings.

System Health Monitoring

The

The system system health health can can be be monitored monitored at at server server side.side. Administrator can make use o the inormation shown Administrator can make use o the inormation shown at the eRewards Sotware to track the Terminal which at the eRewards Sotware to track the Terminal which needs maintenance. Web report viewing terminal needs maintenance. Web report viewing terminal status

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Advanced Card Control

Lost card replacement, expiry date extension and card Lost card replacement, expiry date extension and card repair can be done at any branches.

repair can be done at any branches.

Real Time Balance Checking

Members can enjoy real time balancing by simply Members can enjoy real time balancing by simply presenting their card to iBonus Terminal. I the Terminal presenting their card to iBonus Terminal. I the Terminal is connected to POS, the balance is also sent to POS. is connected to POS, the balance is also sent to POS.

Receipt Reprint and Auto Reprint

When printer is connected, a receipt is printed When printer is connected, a receipt is printed whenever any transaction is made. Press the button A whenever any transaction is made. Press the button A i you wish to reprint the receipt o the last transaction. i you wish to reprint the receipt o the last transaction. I auto reprint is on, two receipts will be print or every I auto reprint is on, two receipts will be print or every transaction.

transaction.

Customizable Customer ID

Card issuing company may like their card number to Card issuing company may like their card number to be in their own ormat. Administrator can customize be in their own ormat. Administrator can customize the customer ID o each member card. In case o the customer ID o each member card. In case o customers losing their member card, the replaced customers losing their member card, the replaced member card can have the same customer ID. The member card can have the same customer ID. The range o customer ID is 0 – 9999999999999999.

range o customer ID is 0 – 9999999999999999.

4 Expiry Date Calculation Modes

There

There are are 4 4 dierent dierent choices choices o o Member Member Card Card expiryexpiry schemes:

schemes: 1.

1. Always Always ValidValid

In scheme 1, member card never expires. This In scheme 1, member card never expires. This is simple. However card replace and blacklisting is simple. However card replace and blacklisting eature cannot be used.

eature cannot be used. 2.

2. Fixed Fixed MonthMonth

In scheme 2, Fixed Month, you simply decide In scheme 2, Fixed Month, you simply decide which month o the year you want the Member which month o the year you want the Member Card to be expired. For example, the current month Card to be expired. For example, the current month is February and the expiry month is set as January. is February and the expiry month is set as January. The

The Member Member Card Card will will not not be be able able to to use use in in JanuaryJanuary o next

o next yearyear.. 3.

3. Relative Relative to to Card Card Initializing Initializing DateDate

In scheme 3, Relative to Card Initializing Date, you In scheme 3, Relative to Card Initializing Date, you have to dene the number o months relative to the have to dene the number o months relative to the Member Card Initializing Date. For example, i you Member Card Initializing Date. For example, i you set 12 months and the Member Card is initialized set 12 months and the Member Card is initialized on January 2002, the Member Card will be expired on January 2002, the Member Card will be expired on January 2003.

on January 2003.

4.

4. Automatic Automatic expiry expiry extension extension basedbased

on the last visit.

In scheme 4, Automatic Expiry Extension Based on In scheme 4, Automatic Expiry Extension Based on the Last Visit, the expiry date will be automatically the Last Visit, the expiry date will be automatically extended by the administrator dened periods extended by the administrator dened periods (months) i Members purchase, redeem, or reload (months) i Members purchase, redeem, or reload beore the card expires.

beore the card expires.

Sta Card Reconrmation

Sta card is needed to be presented to the Terminal Sta card is needed to be presented to the Terminal again or some transaction types which are less again or some transaction types which are less requently used. It will ensure sta intention on using requently used. It will ensure sta intention on using those transaction types.

those transaction types.

Sta Card Transaction Auditing

Sta Card ID is logged or every transaction. It will Sta Card ID is logged or every transaction. It will acilitate auditing at the server report. iBonus Report acilitate auditing at the server report. iBonus Report can summarize the amount collected by each individual can summarize the amount collected by each individual sta.

sta.

Maximum E-Cash Limit

iBonus Master Card denes the maximum e-Cash iBonus Master Card denes the maximum e-Cash amount to be stored in each card. This saety measure amount to be stored in each card. This saety measure enhances the saety or the card users.

enhances the saety or the card users.

Maximum Transaction Limit

Maximum transaction limit must be dened in each Maximum transaction limit must be dened in each sta card. All transaction that alters the accumulated sta card. All transaction that alters the accumulated spending or e-Cash

spending or e-Cash balance is limited by this value.balance is limited by this value.

High Scalability

Microsot Access Support / Microsot SQL Server

2005 support

iBonus Server connects to Microsot Access database iBonus Server connects to Microsot Access database and also connects to Microsot SQL Server 2005 and also connects to Microsot SQL Server 2005 through ADO .Net technology. For a large deployment through ADO .Net technology. For a large deployment with sophisticated reporting or clusters or database, with sophisticated reporting or clusters or database, Microsot SQL Server 2005 can t in to such purpose. Microsot SQL Server 2005 can t in to such purpose. Also by using the reporting service eature in SQL Also by using the reporting service eature in SQL Server 2005, iBonus Reports – a web based report can Server 2005, iBonus Reports – a web based report can be leveraged. The iBonus System instantly becomes a be leveraged. The iBonus System instantly becomes a hub or generating sales a nancial report centre.

hub or generating sales a nancial report centre.

High Reliability

5000 Transaction Buer

In case o temporary network ailure, transaction is In case o temporary network ailure, transaction is stored in the fash memory o iBonus Terminal. Up to stored in the fash memory o iBonus Terminal. Up to 5000 transaction can be stored in the memory. As soon 5000 transaction can be stored in the memory. As soon as the network is reestablished, the transaction is sent as the network is reestablished, the transaction is sent back to server. As the database in iBonus is used as back to server. As the database in iBonus is used as buer, the data integrity o the database is taken into buer, the data integrity o the database is taken into great care. Journal database is implemented at iBonus great care. Journal database is implemented at iBonus T

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copy o the database is decompressed to RAM. During copy o the database is decompressed to RAM. During the transaction, each updating SQL command is the transaction, each updating SQL command is recorded at the journal le ater successul execution recorded at the journal le ater successul execution on the RAM copy o the database. The database is on the RAM copy o the database. The database is committed either periodically or when the journal le committed either periodically or when the journal le reaches a certain size. During write back, the RAM reaches a certain size. During write back, the RAM copy is written back to the Flash memory. In case o copy is written back to the Flash memory. In case o unexpected power shutdown, all the commands in the unexpected power shutdown, all the commands in the journal

journal le le are are re-executed re-executed against against the the fash fash memorymemory copy o database.

copy o database.

Record Duplication Detection

iBonus Server ensures that no record is recorded twice iBonus Server ensures that no record is recorded twice in the database. This is done by recording the last record in the database. This is done by recording the last record o that terminal in the Server. I the acknowledgement o that terminal in the Server. I the acknowledgement o the transer o the last record is missed, the Terminal o the transer o the last record is missed, the Terminal may send back the same record again. By comparing may send back the same record again. By comparing the record being transerred with the last record, the record being transerred with the last record, Server can tell whether there is duplication and reject Server can tell whether there is duplication and reject the record

the record accordinglyaccordingly..

High Security

Anti-raud Card Control eature

The newly replaced card will refect the pre-blacklist The newly replaced card will refect the pre-blacklist salvage value o the lost card even it is used at any salvage value o the lost card even it is used at any other Term

other Terminals ater inals ater reported loss,reported loss,

Only one replaced card is issued even the user Only one replaced card is issued even the user intentionally report card loss in more than one intentionally report card loss in more than one terminal within a short time,

terminal within a short time, The

The repaired repaired card card must must refect refect the the latest latest cardcard inormation even the card has done a transaction inormation even the card has done a transaction at another branch a short time beore needing to at another branch a short time beore needing to repair,

repair, The

The blacklist blacklist will will not not be be grown grown to to an an unlimited unlimited sizesize by allowing only the card having expiry date to be by allowing only the card having expiry date to be blacklisted, only the valid card are blacklisted, and blacklisted, only the valid card are blacklisted, and The

The card card being being renewed renewed must must not not be be a a blacklistedblacklisted card.

card.

iBonus Master Card Key Loading

iBonus Terminal guarantee to operate only with the iBonus Terminal guarantee to operate only with the card issue by the same company. This is achieved by card issue by the same company. This is achieved by loading key rom iBonus Master Card. As the key and loading key rom iBonus Master Card. As the key and company code o iBonus Master Card delivered to company code o iBonus Master Card delivered to each company is dierent. iBonus Terminal can only each company is dierent. iBonus Terminal can only recognize the member card with the same key.

recognize the member card with the same key.

Sta Card Transaction Auditing

Sta Card ID is logged or every transaction. It will Sta Card ID is logged or every transaction. It will acilitate auditing at the server report. iBonus Report acilitate auditing at the server report. iBonus Report can summarize the amount collected by each individual can summarize the amount collected by each individual sta.

sta.

Card Blacklisting

In case o losing member card, the lost card can be In case o losing member card, the lost card can be blacklisted by using Request Replace unction. With in blacklisted by using Request Replace unction. With in 1/4 day, all terminals will collect the newest blacklist 1/4 day, all terminals will collect the newest blacklist rom the ser

rom the serverver..

Maximum Prepaid Limit

iBonus Master Card denes the maximum prepaid iBonus Master Card denes the maximum prepaid amount to be stored in each card. This saety measure amount to be stored in each card. This saety measure enhances the saety or the card users.

enhances the saety or the card users.

Maximum Transaction Limit

Maximum transaction limit must be dened in each Maximum transaction limit must be dened in each sta card. All transaction that alters the accumulated sta card. All transaction that alters the accumulated spending or prepaid balance is limited by this value. spending or prepaid balance is limited by this value.

Localizable

Language localization

All the wordings and currency signs at the LCD All the wordings and currency signs at the LCD display and receipt can be localized*. Customer can display and receipt can be localized*. Customer can have iBonus Terminal adapted to their language by have iBonus Terminal adapted to their language by submitting their translating table to us. Translated submitting their translating table to us. Translated wordings are limited by the characters available at the wordings are limited by the characters available at the LCD display and receipt printers

LCD display and receipt printers

Decimal and Integral Currency Support

iBonus System supports both integral currency and iBonus System supports both integral currency and currency with two places. I decimal mode is chosen the currency with two places. I decimal mode is chosen the maximum prepaid value is 83,886.07. I integer mode maximum prepaid value is 83,886.07. I integer mode is chosen, the maximum prepaid value is 8,388,607. is chosen, the maximum prepaid value is 8,388,607. This setting is unied by the iBonus Master C

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iBonus

iBonus T

Te

errm

miin

na

all

iBonus Terminal

is the heart

o the loyalty

operation. It

compactly contains

an embedded web server, journal database

with built-in sotware applications that

operates independently without the need o

an extra PC. Operation is carried out using

a keypad or input and a bu

ilt-in smart card

reader to transer inormation to and rom

the Member Card. Transaction records

stored in the Terminal can be collected

by iBonus Ser

ver sotware through TCP/IP

network.

Basic Functions

Issue Member Cards

Issue Sta Cards

Perorm Card

Perorm Card Transactions

Transactions

Balance Checking

Expiry Date Calculations

Renew, Replace and Repair Cards

Receipt Printing

POS Connectivity

Transaction Storin

Transaction Storing and T

g and Transerring

ranserring

Sending T

Sending Transactions back to iBonus

ransactions back to iBonus Server

Server

Ater nishing a transaction, such as adding bonus Ater nishing a transaction, such as adding bonus points, redemptions, sta login, the transaction record points, redemptions, sta login, the transaction record is stored in the Terminal’s transaction queue. There are is stored in the Terminal’s transaction queue. There are 5,000 buer in the transaction queue. The records in 5,000 buer in the transaction queue. The records in the transaction queue are sent to server as soon as the transaction queue are sent to server as soon as the network connection is ready. The terminal stops the network connection is ready. The terminal stops accepting transaction when the queue is ull.

accepting transaction when the queue is ull.

Advanced Card Handling

iBonus Terminal provides advanced card handling iBonus Terminal provides advanced card handling unction which allows card expiry date extension (Card unction which allows card expiry date extension (Card Renew), Lost card replacement and Corrupted card Renew), Lost card replacement and Corrupted card repair at Terminals o any branches. It saves up the repair at Terminals o any branches. It saves up the establishment o central call center or card control establishment o central call center or card control purpose.

purpose.

Receipt Reprint and Auto Reprint

When printer is connected, a receipt is printed When printer is connected, a receipt is printed whenever any transaction is made. Press the button A whenever any transaction is made. Press the button A i you wish to reprint the receipt o the last transaction. i you wish to reprint the receipt o the last transaction. I auto reprint is on, two receipts will be print or every I auto reprint is on, two receipts will be print or every transaction.

transaction.

Connects to POS System (Cash Machines)

iBonus System unies the smart card system with iBonus System unies the smart card system with the POS system. All the transaction types in iBonus the POS system. All the transaction types in iBonus Term

Terminal inal are are accessible accessible by by POS POS through through RS-232 RS-232 serialserial port. Coming with a ready made Windows based port. Coming with a ready made Windows based API, all the generic transaction set and advanced API, all the generic transaction set and advanced card handling unctions can be accessed with ease. card handling unctions can be accessed with ease. In addition, with the help o read member card and In addition, with the help o read member card and read sta card unctions, POS can command the most read sta card unctions, POS can command the most suitable transaction based on the POS side member suitable transaction based on the POS side member prole. prole. POS application POS application provided as sample provided as sample code or the API code or the API

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Power

Power 12VDC, 12VDC, 600mA600mA

Web

Web and and Database Database Server Server 1500 1500 / / 25002500 Transa

Transaction Storagection Storage Built-inBuilt-in

Transa

Transaction Buer ction Buer 5,000 records5,000 records

Flash

Flash memory memory 32MB32MB

D

Diissppllaayy 116 6 x x 2 2 LLCCD D wwiitth h BBaacckklliigghhtt Receipt

Receipt Printer Printer Connectivity Connectivity ESC/POS ESC/POS compatiblecompatible, , 42 42 CPL, CPL, Parallel Parallel PortPort Communications

Communications Ethernet Ethernet (10-Base (10-Base T), T), RS232 RS232 at at 57600 57600 bps, bps, Parallel Parallel PortPort Real

Real Time Time Clock Clock Last Last or or approx. approx. 2 2 days days without without powerpower Supported

Supported Card Card Type Type ISO ISO 14443A 14443A Miare Miare 1k 1k Classic, Classic, Miare Miare 512bit 512bit UltralightUltralight RF

RF Frequency Frequency 13.56Mhz13.56Mhz

H

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Footprint

Footprint TTemperature: emperature: 0-45 0-45 degree degree C/ C/ 32-115 32-115 degree degree F F Humidity: Humidity: Max Max 95%,95%, non-condensing

non-condensing Operating

Operating Environment Environment English English ,Simpied ,Simpied Chinese, Chinese, TradTraditional itional Chinese Chinese ,other ,other LanguagesLanguages Optional:Simp

Optional:Simple access control (Electro le access control (Electro control Directness relay outputcontrol Directness relay output 3A/12VDC)

3A/12VDC) Foot

Foot print print 4.22(W) 4.22(W) x x 7.63(D) 7.63(D) x x 2.56(H) 2.56(H) (in) (in) 106(W106(W) ) x x 190(D) 190(D) x x 65(H) 65(H) (mm)(mm) W

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Adding bonus points during

Adding bonus points during purchase

purchase

Adding bonus point during purchase is done by entering Adding bonus point during purchase is done by entering the bonus points

the bonus points on the Terminal and then presentingon the Terminal and then presenting the Member Card. By deault, AED.1 (one Dhiram) the Member Card. By deault, AED.1 (one Dhiram) purchase will generate one bonus point. In the case purchase will generate one bonus point. In the case o key in error, the value can be adjusted by an undo o key in error, the value can be adjusted by an undo action.

action.

Multi-shop Loyalty Capability

A Classic Card can be shared by 15 dierent shops using A Classic Card can be shared by 15 dierent shops using 15 dierent sectors o the card memory. Inormation 15 dierent sectors o the card memory. Inormation on each sector is

on each sector is protected by an encryption key.protected by an encryption key.

Tran

Transaction log

saction log

Up to 5,000 transaction records such as

Up to 5,000 transaction records such as adding bonusadding bonus points, redemption, sta login, and Member prole points, redemption, sta login, and Member prole can be recorded on the Terminal. The 5,001th record can be recorded on the Terminal. The 5,001th record will overwrite the 1st record. These records can be will overwrite the 1st record. These records can be retrieved through LAN / WAN or the Internet with retrieved through LAN / WAN or the Internet with AVI Inosys Server sotware. AVI Inosys Server can AVI Inosys Server sotware. AVI Inosys Server can support record

support record collection rom collection rom multiple Tmultiple Terminals.erminals.

Deducting bonus points upon conrmation

o redemption

T

Terminal erminal displays displays selected selected redemption redemption item(s) item(s) andand prompts or conrmation when a Member Card is prompts or conrmation when a Member Card is presented. Once it is conrmed, bonus points will presented. Once it is conrmed, bonus points will be deducted rom the Member Card. Optionally, a be deducted rom the Member Card. Optionally, a coupon or a receipt can be printed i a receipt printer is coupon or a receipt can be printed i a receipt printer is connected to the Terminal. Consult your dealer or the connected to the Terminal. Consult your dealer or the recommended receipt printer model.

recommended receipt printer model.

Special Topics

Master Card or uniqu

Master Card or unique member Card ID 6 Company

e member Card ID 6 Company

Code assignment In the AVI Inosys eRewards

system, the Member Card ID (4 bytes) or M

system, the Member Card ID (4 bytes) or Member

ember

identicat

identication, Company Code (2 bytes) or Company

ion, Company Code (2 bytes) or Company

identication and maximum transaction value are

assigned using a Master Card supplied by the

actory. Member Cards will not be

actory. Member Cards will not be able to operate

able to operate

on T

on Terminals i the

erminals i the Company Code o the M

Company Code o the Member

ember

Card is dierent rom

Card is dierent rom that o the Terminals.

that o the Terminals.

T

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Each Master Card is capable o issuing 100 at one go Each Master Card is capable o issuing 100 at one go unique Member Card ID’s in sequence. For example, unique Member Card ID’s in sequence. For example, a Master Card can assign a range o Member ID rom a Master Card can assign a range o Member ID rom 1000004550 to 1000004650. With this Master Card, 1000004550 to 1000004650. With this Master Card, new Member Card can be issued rom any Terminal. new Member Card can be issued rom any Terminal. Lost Master Card will not be replaced.

Lost Master Card will not be replaced.

Sta Card and Sta Operation Auditing

The

The Member Member Card Card operation operation at at the the TermTerminal inal and and E-CashE-Cash T

Terminal erminal requires requires sta sta login. login. There There are are several several kindskinds o sta actions: login, logout, orce logout, purchase, o sta actions: login, logout, orce logout, purchase, undo purchase, etc, and they will be recorded as undo purchase, etc, and they will be recorded as transactions. AVI InosysServer can generate reports transactions. AVI InosysServer can generate reports or a particular sta. For example, a report can show or a particular sta. For example, a report can show the total redemption operated by a particular sta in the total redemption operated by a particular sta in last month.

last month.

iBonus

e-Cash

Subsystem

iBonus e-Cash Subsystem operates the same way

as iBonus Loyalty System except it manipulates

both the e-Cash currency value and bonus points

on the member card. Also, this subsystem requires

the use o Classic Card which has more memory

and higher security.

The

The basic

basic components

components o

o the

the subsystem

subsystem consist

consist o

o

iBonus

e-iBonus e-Cash T

Cash Terminal, and iBonus

erminal, and iBonus Server.

Server.

e-Cash

e-Cash iBonus Termina

iBonus Terminall

It operates the same way as Loyalty except it adds or It operates the same way as Loyalty except it adds or deducts e-Cash dollar value on the M

deducts e-Cash dollar value on the Member Card.ember Card.

Reload

e-Reload e-Cash Val

Cash Value

ue

Reloading value is done by entering the amount on the Reloading value is done by entering the amount on the T

Terminal erminal and and then then presenting presenting the the Member Member Card. Card. In In thethe case o key-in error, the value can be adjusted by an case o key-in error, the value can be adjusted by an undo action. Value on Member Card can be reloaded undo action. Value on Member Card can be reloaded using the keypad o the e-Cash Terminal. By deault, using the keypad o the e-Cash Terminal. By deault, 1 bonus point will be added to the Member Card or 1 bonus point will be added to the Member Card or every Local Currency spent.

every Local Currency spent.

Deduct AED or any Country currency

Value on Purchase

Purchase selection is done on the Shopping Display Purchase selection is done on the Shopping Display unit. When the Member Card is presented on the unit. When the Member Card is presented on the T

Terminal, erminal, TTerminal erminal will will display display selected selected purchasepurchase item(s) and then prompt or conrmation. Once it is item(s) and then prompt or conrmation. Once it is conrmed, currency value will be deducted rom the conrmed, currency value will be deducted rom the Member Card.

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Optionally, a coupon or a receipt can be printed i a Optionally, a coupon or a receipt can be printed i a receipt printer is connected to the Terminal. Consult receipt printer is connected to the Terminal. Consult your dealer or the recommended receipt printer your dealer or the recommended receipt printer model.

model.

Integration to third party PC-based Point-o-Sales

system (POS)

IBonus terminal can be integrated to most third party IBonus terminal can be integrated to most third party

Windows-based Point-o-Sales (POS) systems to

receive the sales amount so as to eliminate the need o receive the sales amount so as to eliminate the need o manual input o points and values. However, it requires manual input o points and values. However, it requires the third party POS system to send out the sales the third party POS system to send out the sales amount (optionally with transaction ID) data through amount (optionally with transaction ID) data through any COM port to AVI Inosys Terminal. AVI Inosys any COM port to AVI Inosys Terminal. AVI Inosys provides a Windows based programming library in .dll provides a Windows based programming library in .dll or this purpose. There are 3 unctions in this library: or this purpose. There are 3 unctions in this library: AVI Inosys Init () to dene the COM port used; AVI AVI Inosys Init () to dene the COM port used; AVI Inosys GetVersion () to obtain the version number o Inosys GetVersion () to obtain the version number o the IBonus terminal; and AVI Inosys_send (Date_Time, the IBonus terminal; and AVI Inosys_send (Date_Time, Amount, transaction ID, Type, Tim

Amount, transaction ID, Type, Timeout) which eout) which returnsreturns the acknowledgment value.

the acknowledgment value.

Member Card Replacement, Bad list and

Member Card Replacement, Bad list and Card

Card

Expiry Schemes

In general, lost Member Card will not be replaced as In general, lost Member Card will not be replaced as this simplies the operation; and it is

this simplies the operation; and it is the responsibilitythe responsibility o the Members to

o the Members to store their cards in a sae store their cards in a sae place.place.

However, there will be some operators that require However, there will be some operators that require replacement o lost cards. In this case, Members can replacement o lost cards. In this case, Members can report lost card via any Terminal by inputting their report lost card via any Terminal by inputting their Member ID and their date o birth. The validity o the Member ID and their date o birth. The validity o the

member ID and the date o birth will be veried by member ID and the date o birth will be veried by the iBonus Server. Ater the inormation is veried, the iBonus Server. Ater the inormation is veried, the Card ID o the lost card will be included in the bad the Card ID o the lost card will be included in the bad list which will be broadcasted to all terminals to deny list which will be broadcasted to all terminals to deny uture access o the lost card. The card replacement ID uture access o the lost card. The card replacement ID will be generated at the terminal and optionally printed will be generated at the terminal and optionally printed on a receipt. The replacement card inormation plus on a receipt. The replacement card inormation plus card replacement ID will be sent to the terminal which card replacement ID will be sent to the terminal which originated the request. A replacement member card originated the request. A replacement member card can now be issued at the terminal with o the newly can now be issued at the terminal with o the newly generated card replacement ID.

generated card replacement ID.

Since there is always a limit o memory capacity, the Since there is always a limit o memory capacity, the bad list cannot be allowed to grow orever. Our system bad list cannot be allowed to grow orever. Our system controls the length o the bad list by using an eective controls the length o the bad list by using an eective expiry scheme o member cards. 3 dierent choices expiry scheme o member cards. 3 dierent choices o member card expiry schemes are employed: xed o member card expiry schemes are employed: xed date, xed period, and automatic expiry extension.

date, xed period, and automatic expiry extension.

Member Smartcards

e-Rewards Program Improve Customer Retention and e-Rewards Program Improve Customer Retention and Spending. eRewards programs improve customer Spending. eRewards programs improve customer

retention and encourage spending. Customer

acquisition is improved by distinguishing you and your acquisition is improved by distinguishing you and your services rom the competition. This is particularly true services rom the competition. This is particularly true or the existing market, where smart cards are still or the existing market, where smart cards are still considered unique.

considered unique.

Build e-Rewards with Smart Cards and Watch Your Build e-Rewards with Smart Cards and Watch Your Business Grow. Showing appreciation will go a long Business Grow. Showing appreciation will go a long way toward strengthening your relationships with your way toward strengthening your relationships with your customers. One way to show customers that you customers. One way to show customers that you value their business is to provide them with glossy, value their business is to provide them with glossy, personalized eRewards smart cards. Customers can personalized eRewards smart cards. Customers can sign up or a eRewards program in-store as part o a sign up or a eRewards program in-store as part o a marketing promotion or eRewards

marketing promotion or eRewards campaign.campaign.

With e-Rewards Programs, Customers Can Be

Rewarded or Their Patronage. With smart cards you Rewarded or Their Patronage. With smart cards you can acknowledge requent customers and award can acknowledge requent customers and award points according to their level o spending - you can points according to their level o spending - you can encourage repeat purchases by enabling a points-based encourage repeat purchases by enabling a points-based reward system. You can oer customers discounts reward system. You can oer customers discounts and points toward merchandise, and record valuable and points toward merchandise, and record valuable data about their buying preerences at the same data about their buying preerences at the same time. e-Rewards solution can coordinate a customer time. e-Rewards solution can coordinate a customer e-Rewards campaign or just one business or or a e-Rewards campaign or just one business or or a group o aliated companies. Merchants can team up group o aliated companies. Merchants can team up to oer joint

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Benets o Smart

Card-based Customer

e-Rewards Solutions.

Smart cards increase transaction eciency and Smart cards increase transaction eciency and promote increased purchasing, while decreasing costs promote increased purchasing, while decreasing costs due to human error, magnetic strip ailure, or raud. due to human error, magnetic strip ailure, or raud. Unlike systems with magnetic stripes, smart eRewards Unlike systems with magnetic stripes, smart eRewards cards are processed o-line. They only require a smart cards are processed o-line. They only require a smart card terminal and a smart eRewards card. There is no card terminal and a smart eRewards card. There is no costly inrastructure on the backend and no additional costly inrastructure on the backend and no additional transaction costs to worry about - you are in control. transaction costs to worry about - you are in control. It is less likely that a customer will lose or discard a It is less likely that a customer will lose or discard a smart card.

smart card.

Rewards and Incentives.

Multiple reward and incentive options can be linked to Multiple reward and incentive options can be linked to the business location, purchase, smart card, product the business location, purchase, smart card, product and or historical inormation. These options set the and or historical inormation. These options set the parameters or instant rewards and incentives to parameters or instant rewards and incentives to customers. Our e-Rewards systems let you create customers. Our e-Rewards systems let you create programs or a more direct and riendlier relationship programs or a more direct and riendlier relationship between you and your customers.

between you and your customers.

Customers Accumulate Points on their Cards. With Customers Accumulate Points on their Cards. With each visit, customers have their balance checked on an each visit, customers have their balance checked on an easy-to-use smart card terminal with built-in keypad; easy-to-use smart card terminal with built-in keypad; web server and display. You dene how many points web server and display. You dene how many points your customers can receive with each dirham spent. your customers can receive with each dirham spent. New cards can be activated at the same terminal. New cards can be activated at the same terminal. Customers can purchase and earn points and redeem Customers can purchase and earn points and redeem them later.

them later.

Smartcard e-Rewards Programs Manage

the Following Campaign and Card Functions:

e-Rewards point accumulation and

e-Rewards point accumulation and redemptionredemption Transaction a

Transaction and customer data collected at and customer data collected at a smart card terminal

smart card terminal

Loading and managing specic cardholder details. Loading and managing specic cardholder details.

You can use a smart card e-Rewards system as a You can use a smart card e-Rewards system as a smart card or e-Cash products and services. Instead smart card or e-Cash products and services. Instead o accumulating points, you load value onto the card. o accumulating points, you load value onto the card. This

This is is much much better better than than paper paper git git vouchers vouchers which which areare oten lost or discarded, hard to track, easy to duplicate oten lost or discarded, hard to track, easy to duplicate and susceptible to raud. Smartcard Git Cards are and susceptible to raud. Smartcard Git Cards are easily traceable and can be immediately activated or easily traceable and can be immediately activated or deactivated.

deactivated.

Smart Cards Collect and Manage Marketing Data. In Smart Cards Collect and Manage Marketing Data. In addition to coordinating e-Rewards cards and points, addition to coordinating e-Rewards cards and points, the e-Rewards system can collect and manage valuable the e-Rewards system can collect and manage valuable marketing data rom all transactions that use e-Rewards marketing data rom all transactions that use e-Rewards cards, including data about customer demographics, cards, including data about customer demographics, purchase requency, product types purchased, and purchase requency, product types purchased, and geographic area. Details o eRewards points and geographic area. Details o eRewards points and point-gaining transactions are captured by a stand-alone card gaining transactions are captured by a stand-alone card terminal and transerred to a PC or a backend server or terminal and transerred to a PC or a backend server or urther analysis. You can review a customer’s accrued urther analysis. You can review a customer’s accrued points, redeemed points, and deleted points. The points, redeemed points, and deleted points. The eRewards sotware maintains a complete database o eRewards sotware maintains a complete database o all customer rewards and

all customer rewards and reward suppliers.reward suppliers.

AVI’s e-Rewards Consulting Services

AVI has expertise suited to all your eRewards needs. AVI has expertise suited to all your eRewards needs. T

Tell ell us us about about your your requirements requirements and and we we can can provideprovide you with a customized eRewards solution. We assist you with a customized eRewards solution. We assist with the integration with most point o sale transaction with the integration with most point o sale transaction environments including Point o Sales (POS) terminals, environments including Point o Sales (POS) terminals, Ecient Consumer Response (ECR), web servers, and Ecient Consumer Response (ECR), web servers, and the payment system. AVI also provides installation and the payment system. AVI also provides installation and training. W

training. We customize our eRewards solutions e customize our eRewards solutions to suit yourto suit your eRewards campaign and provide a ull-range o smart

eRewards campaign and provide a ull-range o smart cardcard

solutions by integrating your smart eRewards system with solutions by integrating your smart eRewards system with other smart card solutions, including

other smart card solutions, including logical access controllogical access control and physical access control.

and physical access control.

Launch your e-Rewards

Program with AVI’s

e-Rewards Starter

Package. e-Rewards Package. e-Rewards systems don’t have systems don’t have

to be expensive.

You can easily start You can easily start your own aordable your own aordable

eRewards program

today and replace

those old-ashioned

paper git vouchers and paper git vouchers and p

p uu nn cc h h cacard rd rreqequeuency ncy prprogograrams ms wiwith th smsmartart cards. AVI’

cards. AVI’s eRewards stars eRewards starter package contains ter package contains everythingeverything you need to start your own eRewards program. We print you need to start your own eRewards program. We print and personalized 10000 eRewards cards with your unique and personalized 10000 eRewards cards with your unique artwork. The e-Rewards starter package comes with a artwork. The e-Rewards starter package comes with a

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smart card terminal with integrated keypad and display. smart card terminal with integrated keypad and display. Windows sotware to congure your eRewards program, Windows sotware to congure your eRewards program, download, and analyze transaction reports is

download, and analyze transaction reports is also included.also included. All you need to do is plug the smart card terminal into an All you need to do is plug the smart card terminal into an electrical & Network Port and

electrical & Network Port and you are ready to initiate youryou are ready to initiate your e-Rewards system.

e-Rewards system.

Tw

o types o Member Cards are used

(a) Ultra light Card with less memory (48 bytes) and (a) Ultra light Card with less memory (48 bytes) and lower security or eRewards System (single redemption lower security or eRewards System (single redemption item stored)

item stored)

(b) Classic Card with more memory (15 sectors o 48 (b) Classic Card with more memory (15 sectors o 48 bytes each) and high security (Triple Des) or both bytes each) and high security (Triple Des) or both e-Rewards System and e-Cash

e-Rewards System and e-Cash subsystem.subsystem.

Member Cards

A member card is a contact-less smart card

with the size o a credit card. Integrated

within the card is built-in memory or

storing the most up-to-date bonus points,

e-Cash currency value and administrator

dened member prole. Utilizing 13.56I Hhz

radio requency smart card technology, the

transer o data between smart card and

terminal requires no physical contact.

Smartcard Printing

Color graphics can be printed on both sides o the Color graphics can be printed on both sides o the smart card using 4C color oset printing. In order to smart card using 4C color oset printing. In order to enable printing o good quality, 500 dpi artwork is enable printing o good quality, 500 dpi artwork is recommended. Cards with quality designed images recommended. Cards with quality designed images can act as a good advertisement tool to promote can act as a good advertisement tool to promote company image.

company image.

iBonus Server

iBonus Server is bundled or ree with iBonus iBonus Server is bundled or ree with iBonus Termi-nal. It is a windows based sotware, which collects nal. It is a windows based sotware, which collects transaction records rom Terminals and stores them transaction records rom Terminals and stores them in Microsot Access or Microsot SQL Server 2005 or in Microsot Access or Microsot SQL Server 2005 or later, and manages the card renew, repair and replace later, and manages the card renew, repair and replace queries rom all

queries rom all the Termithe Terminals.nals.

Easy System Administration

System administrator can conveniently monitor and System administrator can conveniently monitor and exports the status o all Terminals thru a real time exports the status o all Terminals thru a real time sta-tus report and event log.

tus report and event log.

iBonus Administrative Tools -- Administrator can iBonus Administrative Tools -- Administrator can monitor the transactions sending back to ser

monitor the transactions sending back to ser verver..

Supports Latest Microsot .NET technology

Written on Microsot .NET technology, iBonus Server Written on Microsot .NET technology, iBonus Server can be installed in any Windows PC and collects can be installed in any Windows PC and collects transaction records rom multiple Terminals through transaction records rom multiple Terminals through computer network.

computer network.

Microsot Access .MDB or Microsot SQL Server 2005 Microsot Access .MDB or Microsot SQL Server 2005 can be selectively chosen or

can be selectively chosen or transaction storage.transaction storage.

Maintains Advanced Card Control Security

iBonus Server is part iBonus Server is part

which manages the

security o all advanced security o all advanced card control unctions. card control unctions. It makes sure that every It makes sure that every card renewal, repair and card renewal, repair and replace operation to be replace operation to be

done securely among all distributed Terminals without done securely among all distributed Terminals without compromising the system

compromising the system integrity.integrity.

Manages Card Blacklist

iBonus Server maintains a blacklist o the member card iBonus Server maintains a blacklist o the member card and sta card. iBonus Terminal download the blacklist and sta card. iBonus Terminal download the blacklist periodically. Having a serial number match with an entry periodically. Having a serial number match with an entry on the blacklist, the

on the blacklist, the card is rejected at the Terminal.card is rejected at the Terminal.

Uniy Settings

Uniy Settings on Te

on Terminals

rminals

Some settings can be adjusted at server. Terminal will Some settings can be adjusted at server. Terminal will ollow the setting dened in

ollow the setting dened in server. Settings include:server. Settings include: Expiry Mode Settings (Can be overridden by terminals.) Expiry Mode Settings (Can be overridden by terminals.) Request and blacklist downloading period iBonus Request and blacklist downloading period iBonus Server, a comprehensive multilingual Windows based Server, a comprehensive multilingual Windows based CRIH sotware tool collects transaction records rom CRIH sotware tool collects transaction records rom T

Terminals erminals and and stores stores them them in in ODBC ODBC database database ormat.ormat. It provides a SQL report tool to generate results and It provides a SQL report tool to generate results and reports based on dierent criteria: lters, grouping, reports based on dierent criteria: lters, grouping, and sorting

and sorting

iBonus Server can collect records rom Terminals iBonus Server can collect records rom Terminals as well as e-Cash Terminals. I we generate report as well as e-Cash Terminals. I we generate report grouped by branch code, we will able to see the net grouped by branch code, we will able to see the net income o dierent branches.

income o dierent branches.