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Knowledge Management &

Intelligent Web Services

Alun Preece

Department of Computing Science University of Aberdeen, Scotland, UK [email protected] http://www.csd.abdn.ac.uk/~apreece Knowledge Technologies Research Centre www.ktechc.com

The Semantic Web

Vision of a machine-processable Web of resources – the Web as a "giant brain"?

Unifies static documents & invocable programs – everything has a URI

resource http://…

Web Services

documents programs doing things

(2)

Semantic Web Architecture

[Sem an tic W e b "l ay er cake" sli d e d u e to Tim Be rn er s-Le e] DAML+OIL, OWL

Semantic Web & Web Services

Web Services are

! Describableusing semantically-rich language

e.g. DAML-S

! Locatableusing yellow pages / broker services

e.g. UDDI

! Invocableusing high-level protocols

e.g. SOAP

Course-grained distributed computing revisited, though with XML-basedstandards

(3)

Agents & Web Services

Agents are describable, locatable, invocable…

!

Agents use messaging rather than RPC-style

communications

!

Growing use of XML in agent platforms

(KQML, FIPA, …)

!

Agents offer greater flexibility in interactions

– real loose-coupling

!

Agents deal explicitly with trust & reputation

!

Intelligent Web Services

Web services using intelligent systemstechniques Fusion of

! (Semantic) Web service technology: W3C

standards including (but not restricted to) "layer cake" languages

! Ontology technology: semantic data models,

promoting sharing & reuse

! Agent technology: autonomy, interaction,

(4)

Intelligent Web Services: Applications

Knowledge management, including

! communities of practice (COP)

! intelligent integration of information (I3)

Ecommerce, including

! auctions ! B2B

Bootstrapping services for the Semantic Web itself,

including ! ontology services ! brokers ! markup tools IEEE IS Jan/Feb 2002

Preece & Decker (eds)

The Rest of this Talk

Vignettes from 2 projects

! AKT: Advanced Knowledge Technologies

! Agentcities@Aberdeen

Highlighting

! Importance of Web standards

! Role of agents

(5)

The AKT Project

5 UK university sites ! Aberdeen ! Edinburgh ! Open ! Sheffield ! Southampton (lead) 6 years

7+ million pounds from EPRSC IRC initiative Project to develop "whole life-cycle knowledge

management tools & techniques"

Industry club of 20+ companies See

http://www.aktors.org

[Also Expert Update

current issue]

The AKT Lifecycle

Acquire Model Use/reuse Retrieve Publish Maintain

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AKT Snapshot: COP Service

Uses AKT ontology of academia domain

Heuristics to discover people's COPs

[Soton]

AKT Snapshot: Planet News Service

Refinement of OU's personalised news service

Includes named entity recognitionby Sheffield's GATE

[OU & Sheffield]

(7)

AKT Snapshot: I-X/KRAFT TIE Service

Allows people to collaborate on shared tasks (I-X) Includes checking & solving of constraints (KRAFT)

[Aberdeen & Edinburgh]

AKT Infrastructure: High-Level View

COP, Planet, I-X/KRAFT KQML, FIPA, OKBC HTTP-XML/RDF TCP/IP, wireless e.g.

Driving principle: KISS (Keep It Small & Simple)

Network transport layer

AKTbus transport layer

AKTbus services layer

AKTbus applications layer

(8)

Agentcities Broker

COP

KRAFT

AKT Infrastructure: Zooming in…

Apps Services Transport Network HTTP Linda AKTbus FIPA KQML OKBC http://www.csd.abdn.ac.uk/research/akt/aktbus

Agentcities @ Aberdeen

Agentcities.NET node

Deployment project: deploying AKT services on Agentcities network

Complements our activity in AgentLink-II & Ontoweb

Domains

! WeatherAgent

! Academic services: IdAgent, Publications ! Visitor info: Restaurants, Pubs, Entertainment See

(9)

Aberdeen WeatherAgent

Running continuously since January 2002 Repackages UK met office data …

… against DAML ontology

Key issue was ontology mapping: not unusual

RDF Query-By-Example

Principle: queryRDF using RDF

If users can read RDF descriptions, they can write

patterns that match RDF descriptions

Basic queries exact-match OAV triples [example] More advanced queries incorporate variable expressions

See

(10)

AKT/Agentcities Snapshot

IdAgent: FIPA (JADE), using AKT ontology Publications Service: AKTbus service

IdAgent Proxy FIPA client Publs Service AKTbus FIPA ACL

AKT/Agentcities Demo

1.

Query to IdAgent " Query " Result

2.

Query to Publications Service " Query

(11)

Towards IdAgent2

Interested in learning research profiles ! people aren't good at maintaining them! Work to date

! converting CiteSeerdata to RDF ! using ProgolFOL learner

! Early results reported at ECML Semantic Web

Mining workshop

Applications

! COP identification (knowledge management)

! recommender systems

Summing Up

Intelligent Web Services are an exciting fusion of

! Web technology

! Ontology technology

! Agent technology

Shown examples from 2 projects

! AKT– knowledge management life-cycle

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Lesson 1: Content is a Battleground

Language wars: RDF vsDAML+OIL vsOKBC vsOWL

vs [insert your favourite]

Emerged a consensus for RDF as low baseline (few commitments)

Querying still in a variety of formats: OKBC vsRDF QLs vs [insert your favourite]

Storage & reasoning using Protégé vs Ontobrokervs

AKT triple store vs [insert your favourite]

Nevertheless, all this is good enough to do useful work, now

Lesson 2: Web Standards are Key

The W3C's standard set are the most important game to play

Defined Agent Communication Languages (ACLs)

as XML protocols

Content languages are all XML-based:

! E-R / ontology data

! constraints (& rules)

! queries

(13)

Questions?

Alun Preece

Department of Computing Science University of Aberdeen, Scotland, UK [email protected] http://www.csd.abdn.ac.uk/~apreece Knowledge Technologies Research Centre www.ktechc.com

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