PayWithIt for Android Devices User Guide Version 1.0.0

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PayWithIt® for Android™ Devices

User Guide

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i

About PayWithIt

PayWithIt® is the TrustCommerce secure mobile payment application that works with mobile devices

running the Android platform version 4.0 (Ice Cream Sandwich) and above. Merchants can securely and wirelessly capture payments via manual entry or an encrypted card swipe device. If your version of PayWithIt does not support manual entry, an encrypted swipe device is required.

Using Point-of-Interaction (POI) encryption with anti-skimming, memory mitigation, SSL transmission encryption, and highly secure TrustCommerce processing and reporting products, PayWithIt exceeds security standards set forth by local, state, federal, and industry agencies.

To use PayWithIt, you need:

• A TrustCommerce CustID and password

• An Android device running version 4.0 or above.

• An Internet connection (LAN, WAN, Wi-Fi®, or cellular network data plan)

• A Google account with a Google email (either Gmail™ or a Google-hosted domain) associated

with your phone or tablet

• ID TECH UniMag Pro or ID TECH Shuttle mobile magstripe reader

Important:

• PayWithIt for Android supports the ID TECH UniMag Pro and ID TECH Shuttle

readers only.

• Do not use extension cables or other attachments with the UniMag Pro. They can

cause signal degradation and the device may not function properly.

Installing PayWithIt

To install PayWithIt on an Android device:

1. Tap Play Store .

2. Tap Search , type PayWithIt in the Search box, and then tap Search.

3. Tap PayWithIt , and then tap Install.

4. Tap Accept & download. When installation is complete, PayWithIt appears on the Home

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Logging on to PayWithIt

When you log on to PayWithIt, the Virtual Terminal screen appears. Use the navigation buttons on the menu at the top of each screen to move through the application. If you have an Enterprise account or access to multiple locations/CustIDs, the Locations screen appears first. To access the Virtual Terminal screen, tap a location or user.

Note: PayWithIt allows three attempts to submit the correct password before your

account is temporarily locked. For assistance, contact Client Services.

To log on to PayWithIt:

1. On the home screen, tap PayWithIt .

2. In User ID and Password, type your credentials, and then tap Login.

3. Tap the appropriate location/CustID to proceed to the Virtual Terminal screen, if applicable;

otherwise, the Virtual Terminal screen appears by default.

Logging Off from PayWithIt

As a best practice, log off from PayWithIt when the application is not in use.

To log off from PayWithIt:

1. Tap (or on a tablet, tap ), and then tap Log Off. The Log Off? screen appears.

2. Tap Log off.

Configuring PayWithIt Settings

The Settings screen allows users with appropriate access levels to configure functionality in

PayWithIt. You must be logged in as a Controller, Limited Controller, Administrator II, or Super User to configure PayWithIt settings.

To access the Settings screen, log in to PayWithIt, and then tap on the Action bar. The Settings screen has the following menus:

• Login

• Gateway

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Page 3 • Receipts

• Discretionary Fields

• Session Timeout Alert

• Support

• Reset

Login Settings

To configure login settings:

1. On the Settings screen, tap Login.

2. For the Remember Me? function, select OFF or ON (when this is set to ON, PayWithIt remembers

the last user name that logged in on the device). 3. Tap to return to the Settings screen.

Test Mode Settings

To enable or disable Test Mode:

1. On the Settings screen, tap Gateway.

2. For the Test Mode function, select OFF or ON (see Using Test Mode).

3. Tap to return to the Settings screen.

ACH and Credit Card Transaction Settings

To configure ACH and credit card transaction settings:

1. On the Settings screen, tap Virtual Terminal.

2. Configure the following, and then tap to return to the Settings screen.

ACH

Function/Options

Description

ACH Processing

(OFF/ON)

Enables processing of ACH transactions. If this feature is turned off, the ACH Virtual Terminal is not visible.

Account Name

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ACH

Function/Options

Description

Allow Voids

(OFF/ON) Enables the void function

ACH Amount Field

Function/Options

Description

Manual Entry

(OFF/ON)

Allows the user to manually enter a dollar amount for the transaction

Predefined Amount

(OFF/ON)

Allows the user to specify a predefined amount for ACH transactions

Drop-down Amount Menu

(OFF/ON)

Allows the user to specify multiple predefined amounts for ACH transactions (the amounts can be selected from a drop-down list in the Virtual Terminal amount box)

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ACH Billing Information

Function/Options

Description

Allow Billing Details Capture

(OFF/ON)

Enables the following fields in Virtual Terminal:

• Address 1: (Minimum 1, Maximum 80 characters,

alphanumeric)

• City: (Minimum 1, Maximum 40 characters,

alphanumeric)

• State: (Minimum 1, Maximum 40 characters,

alphanumeric)

• Zip: (Minimum 1, Maximum 20 characters, numeric

only)

• Country: (Minimum 1, Maximum 40 characters,

alphanumeric)

• Email: (Minimum 1, Maximum 80, alphanumeric)

• Phone: (Minimum 1 , Maximum 30, characters,

alphanumeric)

Credit Card

Function/Options

Description

Credit Card Processing

OFF/ON Displays the Credit Card screen Virtual Terminal

CVV

OFF/ON Displays the CVV box in the Virtual Terminal

AVS Decline

OFF/ON

If turned ON, PayWithIt tells TrustCommerce whether to issue soft declines based on the AVS result code (AVS=N) from the card issuing bank.

Sale Only

OFF/ON Automatically processes all transactions as sale transactions

Preauth Only

OFF/ON Automatically processes all transactions as preauth transactions

Allow Voids/Credits

OFF/ON

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Credit Card

Function/Options

Description

Manual Entry

OFF/ON

Enables the user to manually enter a credit card number; if disabled, PayWithIt requires a supported reader and can only capture card swipe transactions

Credit Card Signature

Function/Options

Description

Signature Capture

OFF/ON Enables the signature capture function

Display on email receipts

OFF/ON Displays the captured signature on email receipts

Credit Card Amount Field

Function/Options

Description

Manual Entry

OFF/ON

Allows the user to manually enter a dollar amount for the transaction

Predefined Amount

OFF/ON

Allows the user to specify a predefined amount for credit card transactions

Drop-down Amount Menu

OFF/ON

Allows the user to specify multiple predefined amounts for credit card transactions; The amounts can be selected from a drop-down list in the Virtual Terminal Amount box.

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Credit Card Billing Information

Function/Options

Description

Allow Billing Details Capture

OFF/ON

Enables the following in Virtual Terminal:

alphanumeric)

• City: (Minimum 1, Maximum 40 characters,

alphanumeric)

• State: (Minimum 1, Maximum 40 characters,

alphanumeric)

• Zip: (Minimum 1, Maximum 20 characters, numeric

only)

• Country: (Minimum 1, Maximum 40 characters,

alphanumeric)

• Email: (Minimum 1, Maximum 80, alphanumeric)

• Phone: (Minimum 1 , Maximum 30, characters,

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Transaction Receipt Settings

To configure transaction receipts:

1. On the Settings screen, tap Receipts.

Receipts

Function/Options

Description

Send as SMS

OFF/ON

Enables sending the email receipt as an SMS (US phone numbers only; message and data rates may apply)

Email Receipt

OFF/ON

Enables sending email receipts for transactions; tap the box to type a custom email subject

Custom Message

OFF/ON

Allows the user to specify a custom message to send with the email receipt; tap the box to type a custom message

Include PDF version

OFF/ON Attaches a PDF file version of the receipt to the email receipt

File Name

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Business Information

Function/Options

Description

Business Name

OFF/ON

Allows the user to specify business information that appears at the top of the receipt

Address1 OFF/ON Address2 OFF/ON City OFF/ON State OFF/ON Zip OFF/ON Country OFF/ON Email OFF/ON Phone OFF/ON

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Discretionary Field Settings

To enable discretionary fields:

1. On the Settings screen, tap Discretionary Fields.

Discretionary Fields

Function/Options

Description

Ticket Field

OFF/ON

Displays the Ticket box in Virtual Terminal • Display on receipt OFF/ON

• Predefined Value - tap the Predefined Value box and

type a value to appear on the receipt.

Custom Field

OFF/ON Displays custom fields in Virtual Terminal

Add New Custom Field

Allows the user to create custom fields

Session Timeout Settings

To set the session timeout alert:

• On the Settings screen, tap Session Timeout Alert,. and then tap one of the following:

 Never

 1 Minute

 5 Minutes

 10 Minutes

Support

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Reset Options

To reset PayWithIt:

1. On the Settings screen, tap Reset.

2. Tap one of the following, and then tap to return to the Settings screen.

• Reset All Settings

• Erase Signatures

• Erase Transaction Logs

Important: Reset All Settings resets PayWithIt to default settings and removes any

custom configuration. Erase Signatures and Erase Transaction Logs permanently deletes all signatures and logs.

Installing Mobile Card Readers

The ID TECH® UniMag Pro™ or Shuttle™ mobile magstripe readers are supported for processing credit

and signature debit card transactions using PayWithIt. This topic describes how to connect readers to your Android device and verify the connection.

Note: To confirm that the ID TECH UniMag Pro works with your mobile device and

operating system, go to

http://www.idtechproducts.com/products/mobile-readers/126.html or http://www.idtechproducts.com/products/mobile-readers/141.html

and see the Compatible Hardware (OS version) table.

To install the UniMag magstripe reader:

1. Plug with the Unimag Pro or UniMag Shuttle into the 3.5mm headset jack on your device.

2. On the your device's Home screen, tap , enter your User ID and Password, and then tap

Login. The Powering Up UniMag message appears.

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Running Payment Card Swipe Transactions

This procedure describes how to process secure preauth or sale transactions for credit, signature debit, and gift card transactions using PayWithIt and a supported mobile magstripe reader. Your PayWithIt settings determine whether your transactions are preauth or sale transactions (see Configuring

PayWithIt Settings).

Important: For the mobile magnetic stripe reader to properly read payment card data, the

device volume must be set to maximum.

To run a payment card swipe transaction:

1. On the Virtual Terminal screen, tap Credit Card.

2. Verify that the reader is connected. The icon indicates that the card swipe reader is

connected.

3. Tap the Card Number box, and then slide the payment card through the reader.

Note: There is a 20-second time limit to swipe a card through the reader. If you do not

swipe a card within this limit, the card swipe action is canceled and the Timeout error.

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Page 13 4. Verify that the Card Number, Exp Date, and Name boxes are populated. The Card Number and

Exp Date boxes are truncated to protect cardholder data.

• If the swipe was unsuccessful, tap OK to acknowledge the error message and swipe the card

again.

5. Tap Amount, and then type the purchase amount. The decimal is automatically inserted (for

example, if the purchase amount is $25, type 2500).

6. Complete any optional boxes, and then tap at the top of the screen to process the

transaction. The Please select an action screen appears.

7. Tap an action type, and then tap Sale or Preauth. The Transaction Results screen appears.

8. Tap . The Please select an action screen appears.

9. Tap Done. The Virtual Terminal screen appears.

Running Manual Payment Card Transactions

This procedure describes how to manually process secure preauth or sale transactions for credit, signature debit, and gift card transactions using PayWithIt. When the payment card is present, it is recommended that you use an encrypted card swipe to capture the data. Swiping a payment card helps reduce manual entry errors. Also, merchants generally receive a better interchange rate for swiping cards that are physically present.

To run a manual payment card transaction:

1. On the Virtual Terminal Credit Card screen, tap the Card Number box, and then complete the

required Card Number, Exp Date, and Amount boxes using the on-screen keyboard.

Note: The decimal is automatically inserted when typing an amount. For example, if the

purchase amount is $25, type 2500.

transaction. The Please select an action screen appears.

3. Tap the action type, and then tap Sale or Preauth. The Transaction Results screen appears.

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Running ACH Transactions

The ability to accept checks electronically through the ACH (Automated Clearing House) Network depends on your TrustCommerce account settings. For assistance, contact your TrustCommerce Account Manager or a Solutions Consultant for details regarding ACH account settings.

To run an ACH transaction:

1. Tap ACH. The Virtual Terminal ACH screen appears.

2. Tap each of the following boxes and type the required information:

• Routing Number

• Account Number

• Amount

Note: The decimal is automatically inserted when typing an amount. For example, if the

purchase amount is $25, type 2500.

transaction. The Please select an action screen appears. 4. Tap Sale. The Transaction Results screen appears.

Posting Preauth Transactions

This procedure describes how to submit full-amount, preauth transactions for settlement (called postauth) using PayWithIt®. As the amount of the transaction cannot be changed when posting via

PayWithIt, use TC Vault® to post a decreased transaction amount. If you need to increase a transaction

amount, void the transaction and obtain a new authorization.

FYI: You have up to 14 days to post a preauth transaction.

To post a preauth transaction:

1. Tap , and then tap Logs, (or on a tablet, tap ). The Logs screen appears.

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Page 15 3. On the Edit Transaction screen, tap . The Please select an action screen appears.

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Crediting Transactions

This procedure describes how to use PayWithIt to credit transactions. To issue partial credits, use TC Vault.

To credit a transaction:

1. Tap , and then tap Logs (or on a tablet, tap ). The Logs screen appears.

2. Tap the transaction to credit. The Edit Transaction screen appears.

3. On the Edit Transaction screen, tap . The Please select an action screen appears.

4. Tap Void. The Please select an action appears.

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Voiding Transactions

This procedure describes how to use PayWithIt to void transactions before they are sent for settlement.

Important:

• If your account is not enabled to process voids, an error message appears when

attempting to void a transaction. For assistance, contact Client Services. • You can only void transactions prior to the settlement time.

To void a transaction:

1. Tap , and then tap Logs (or on a tablet, tap ). The Logs screen appears.

2. Tap the transaction to credit. The Edit Transaction screen appears.

4. Tap Void. The Please select an action appears.

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Capturing Signatures

This procedure describes how to capture signatures for approved payment card (credit, signature debit, and prepaid cards) transactions using PayWithIt.

Important: Signature captures are stored within the PayWithIt®_{application and are not}

transferred to TC Vault. If you delete a transaction log from PayWithIt, this also deletes the signature capture.

To capture a signature:

1. Run the card swipe or manual payment card transaction.

2. On the transaction results screen, tap Signature. The Signature screen appears.

3. Have the cardholder sign in the area provided using their finger or a stylus.

4. Tap to save the signature. The Transaction Info screen appears.

Sending Email Receipts

Before the first use of the PayWithIt email receipts feature:

• You must set up a default email address on your Android device. The default email address

appears in the From box when you send email receipts to customers. To set up a default email address, see the User Guide for your Android device.

• You must enable email receipts in PayWithIt settings (see Configuring PayWithIt Settings).

To send an email receipt for the current transaction:

1. Process a transaction.

2. On the Transaction Info screen, tap . The Please select an action screen appears.

3. Tap Email. The Send mail screen appears.

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To send an email receipt for a previous transaction:

1. Tap , and then tap Logs. The Logs screen appears.

2. Tap the transaction to send an email receipt for. The Edit Transaction screen appears.

4. Tap Email. The Send mail screen appears.

5. Tap an email service and send the email receipt to one or multiple valid email addresses.

Searching for Transactions

PayWithIt allows you to search for transactions by card number, cardholder name, or Transaction ID.

To search for a transaction:

1. Tap , and then tap the search box.

2. Type a Name, Card Number (last four digits), or Transaction ID, and then tap on the on

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Viewing Transaction Logs

To view a transaction log:

1. Tap , and then tap Logs, (or on a tablet, tap ). The Logs screen appears.

2. Tap to select a time period for transactions to view. The options are:

• All • Today • Yesterday • Last 3 Days • Last 7 Days • This Month • Last Month

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Viewing PayWithIt Transactions in TC Vault

To view a PayWithIt transaction in TC Vault:

1. Go to https://vault.trustcommerce.com

2. Type your Customer ID and Password, and then click Login.

3. On the left navigation menu, under Virtual Terminal and Reporting, click Reporting.

4. In the Transaction Details section, define the search criteria, and then click Chain Report. The

Chain Report appears.

5. In the Transactions column, click the card icon to view a detailed transaction report.

6. In the ID column, click the transaction number to view the Transaction Report.

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Using Test Mode

The Test Mode feature allows you to run test transactions in PayWithIt before going live. By default, Test Mode is turned OFF so you can begin accepting live payment transactions immediately. When Test Mode is turned ON, all transactions are processed in a TrustCommerce test environment.

Important: Before accepting live payment transactions, make sure Test Mode is set to OFF.

To turn Test Mode on or off:

1. Log in to PayWithIt, and then tap .

2. On the Settings screen, tap Gateway.

3. For the Test Mode function, select ON.

4. Tap to return to the Settings screen.

Clearing Transaction Logs

Each transaction processed using PayWithIt generates a log that is stored in the application and are also available on the TC Vault Reporting page. Clearing these logs from PayWithIt helps you manage the storage space on your device.

To clear transaction logs from PayWithIt:

1. Log in to PayWithIt, and then tap .

2. On the Settings screen, tap Reset, and then tap Erase Transaction Logs. The Erase all Transaction

Logs? screen appears.

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Required and Optional Processing Fields

Required and Optional Fields

Field Name

Payment Type

Notes

Credit Card Number (Required) Payment cards only _• Minimum entry is 3 digits

• Maximum entry is 16 digits

Exp Date (Required) Payment cards only _•_{Application automatically}

enters a forward slash (/) to separate 2-digit month and 2-digit year

• Correct format is 4 digits

Routing Number (Required) Checks only Correct format is 9 digits

Account Number (Required) Checks only _•_{Minimum entry is 3 digits}

• No maximum entry limit

Amount (Required) Both _•_{US dollars and cents using}

two decimal places • Minimum entry is 3 digits

(.01)

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Required and Optional Fields

Field Name

Payment Type

Notes

CVV (Optional) Payment cards only _• Use for card not present or

manual entry transactions to comply with security

requirements and avoid non-compliance fees

• Also known as:

 CVV2—Visa Card Verification Value  CVC2—MasterCard Card Validation Code  CID—Discover Card Identification Number  CID/unique card code—

American Express Card Identification

Number/unique card code

• Minimum entry is 3 digits

ZIP Code (Optional) Payment cards only _•_{Enter a 5 digit or ZIP + 4 US}

ZIP Codes only • Maximum entry is 20

characters

Name (Optional) Payment cards and

checks • Card swipe via encrypted card _{reader auto-populates field} • Accepts alphanumeric entries

including dashes, spaces, and special characters

• Maximum entry is 60

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Required and Optional Fields

Field Name

Payment Type

Notes

Custom Field (Optional or

Required) Payment cards and checks • Ability to view custom fields _{in TC Vault that are} populated in

PayWithIt. Depends on your TrustCommerce account settings

• Business-specific transaction

identifier for searching and reporting (examples include membership or policy numbers, operator names, and various data types) • Accepts alphanumeric entries

including dashes, spaces, and special characters

• Maximum entry is 1024

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Transaction Screen Fields and Values

Once PayWithIt® has processed a payment transaction (sale or preauth), the results appear on the

screen. The following table lists the common fields and values returned for card swipe and manual entry payment transaction requests.

FIELDS AND VALUES

Transaction Screen Information

Field Name

Values

Description

Transaction ID Varies per transaction;

formatted as:

xxx-xxxxxxxxxx

A unique 13-digit identifier assigned to each transaction, regardless of

transaction status

Date/Time Varies; formatted as:

MM/DD/YY HH:MM The date and time the payment transaction is processed, based on the device’s date and time settings (if applicable)

Transaction Type Preauth, Sale, Void, or Credit _{The type of payment transaction}

submitted. Values are defined as: Preauth—holds the funds on a cardholder’s account until the final charge is submitted, which is usually 24 hours later (or more); this is only used for credit card transactions

Sale—finalizes (settles) the transaction the same day it is submitted; this is used for all forms of payment (credit/debit cards and ACH)

Void — cancels a sale, postauth, or credit before the transaction has settled. This means that the Void must be processed on the same day that the original transaction was created.

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Transaction Screen Information

Field Name

Values

Description

Transaction Status Varies; (see Transaction

Statuses) The response to a payment transaction request

Amount Varies The dollar amount of the requested

payment transaction

Account# Varies _{A truncated representation of the}

cardholder’s credit/debit card number or the routing number if the payment is via check; values are defined as:

Credit/debit card (manual or swipe)—this type of entry displays only the last four digits of the actual account number; the preceding numbers are truncated using the letter X

Checking account (ACH)—this type of entry displays only the 9-digit routing number associated with the checking account being used for payment; the actual account number is not displayed

Name Varies The name belonging to the cardholder or

account holder; it is either captured from a card swipe or manually entered by an operator

Custom Field Varies An optional, merchant-specific entry

Authorization Code Varies; usually formatted as a

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Transaction Screen Information

Field Name

Values

Description

Address Verification Y, A, Z, N, or U _{The Address Verification Service (AVS)}

response, if used, which helps verify the legitimacy of the cardholder, but does not guarantee that the payment transaction is valid; some values are defined as:

• Y—Full match; both street

address and zip code are valid. • A—Partial match; only the

street address is valid. • Z—Partial match; only the zip

code is valid. • N—No match.

• U—Unavailable; address

information cannot be attained for verification.

For a more comprehensive list, see the

AVS Response Codes section in the TC

Link API Developer Guide

Important: When the AVS option is turned ON, TrustCommerce only declines no match (N)

responses. The merchant is responsible for decisions based on other return values. For example, if a payment transaction’s AVS code response is unavailable (U), the merchant may want to research and confirm the cardholder information before shipping

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Transaction Statuses

Once PayWithIt® has processed a payment transaction (sale or preauth), the results appear on the

screen. Use the following table, which lists the common transaction status responses to payment transaction requests, to better understand the transaction information responses.

TRANSACTION STATUS FIELD VALUES

Transaction Status Field Values

Value

Description

accepted The transaction is queued in the TrustCommerce system for processing without errors, but the issuer may reject the transaction at a later date;

the acquirer is not guaranteed to receive the funds

approved The transaction is authorized to charge to the cardholder’s account; the issuer guarantees the transfer of funds during the settlement process to

the acquirer

authexpired A postauth transaction is being run on an expired preauth transaction _{(more than 14 days old)}

avs The Address Verification System (AVS) match failed; the address _{information entered does not match the issuer’s information}

baddata One or more fields contains an invalid entry; operator is notified of the _{baddata in the form of a message (see}_{Error (baddata) Notifications}₎

call The operator must contact the payment card issuer via telephone for a _{manual authorization or other response}

carderror The card number is invalid; this can indicate a manual entry error, bad _{card swipe (not read), or the card was reported lost or stolen}

cvv The Card Verification Value (CVV) procedure has failed due to missing _{or incorrect information}

declined The transaction cannot be charged to the cardholder’s account

error A system error occurred while processing the transaction

expiredcard The payment card’s expiration date is invalid (past date or incorrect entry); if a current expiration date is not available, another form of

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Error (baddata) Notifications

Before payment information is sent for processing, TrustCommerce validates the data. If a payment transaction field contains invalid information, a baddata error message appears. The field containing the baddata (known as the offender) is listed in the message.

The notification message allows the operator to correct the invalid information and resubmit-the transaction. Some examples of invalid information are:

• Missing data (two digits of a three digit CVV code), or

• Incorrect data (transposed numbers or an incorrect date)

The following table lists common baddata error messages and the recommended action.

baddata Error Notifications

baddata Message

Offender Fields

Action

badformat—field entry value is incorrectly formatted

• cc (Card Number)

• exp (Exp Date)

• cvv (CVV)

Verify format requirements for the offender and correct the field data value (see Required and Optional

Processing Fields)

badlength—field entry doesn’t meet

minimum, or exceeds the maximum, entry length requirements

• cc (Card Number)

• exp (Exp Date)

• cvv (CVV)

• routing (Routing

Number)

• account (Account

Number)

Verify field entry length requirements for the offender and correct the field data length (see Required and

Optional Processing Fields)

merchantcantaccept— customer’s account is not set up to process request

• media (ACH)

• cc (credit/debit card)

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Frequently Asked Questions

This topic provides answers to frequently asked questions. For further assistance, contact Client Services at (800) 915-1680, Option 3.

What is the difference between a sale and a preauth? Which one should I use?

A sale captures funds from the customer for transfer to the merchant within 2 to 14 days. No other actions are required. Use the sale action when the charge amount is final or when the customer has possession of the goods or services purchased.

A preauth does not capture the funds for transfer. Instead, it reserves the dollar amount for the

merchant. A preauth does not transfer money. Use the preauth action when the final charge amount is subject to change or the purchased merchandise is scheduled for shipment 24 hours or more after the initial transaction. To capture funds for transfer, the merchant submits a postauth once the final charge amount is determined or the purchased merchandise has been has shipped.

Why can’t I process transactions and/or why am I getting error messages when I try running

payments?

To process transactions, you need a cellular data network plan (device permitting) or a secure and trusted Wi-Fi connection. To correct the problem before running the transaction again:

• Check your signal strength. If a message like “Could not connect to the server” appears, you

may need to move to an area with a Wi-Fi signal.

• Verify your Wi-Fi settings. If a message like “The Internet connection appears to be offline”

appears, you may have lost your Wi-Fi signal.

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Why isn't the card swipe processing transactions even though I can enter transactions

manually?

Verify that the device is connected directly to your device. Using a third-party product like an extension cable or dongle with the reader can weaken the signal between the reader and your device and prevent the reader from working properly.

Important: TrustCommerce does not control, and is not responsible for, the compatibility,

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Updates and Revisions

This topic describes the history of updates and revisions to the PayWithIt® for Android Devices User

Guide.

PayWithIt for Android Devices User Guide Version 1.0.0