A brighter
business future
Principal is a leading UK
supplier of document and
print management hardware
and software, IT consulting,
on-premise IT infrastructure
and Cloud based services.
Established over 25 years
ago as a single location copier
dealership, we expanded
into IT in 1995 and now have
a network of 10 strategically
located offices across the
UK delivering first class
products and services to in
excess of 6,000 customers.
Our mission is simple:
to become your strategic
print and IT partner of choice.
We already provide the
necessary vision, skills
and products to support
the businesses of thousands
of our customers, and we’d
like to do the same for you.
abouT us /
Welcome
to Principal
www.principal.co.uk / 03
We are driven by our desire
to offer real value and tangible
benefits and therefore be a
natural choice as your print
and IT supplier. We use our own
unique tools to uncover many
of the hidden costs and issues
associated with conventional
printing, copying, scanning and
IT delivery and then combine
these findings with our expert
industry knowledge to propose
unique solutions tailored to
your specific needs.
We focus on delivering
measurable financial and
operational improvements
and have been able to unlock
hidden profits within our
customers’ businesses which
were previously spent on
inappropriate or outdated
print and IT systems.
By choosing Principal you’ll
get highly experienced and
dedicated professionals,
access to market leading
products and services as
well as an exceptional level
of performance and value.
This combination will ensure
peace of mind supporting
your important decision
Technology is becoming
so sophisticated that scanning,
printing and copying equipment
can seem more complex than
ever. You can produce almost
everything you need in-house
which can save you time and
money and increase your
efficiency and productivity.
However, with so much choice
it can be difficult to assess
the print solutions that best
suit your business needs.
Document &
Print Solutions
InTroduCTIon /
To guarantee you seamless and uninterrupted device performance we offer a range of different levels of support that we are happy to advise you on and can tailor these to your specific needs. This is where Principal can
help. We are independent, so you’ll know you’re always getting impartial advice about your equipment needs. There is very rarely a single solution answer, but you can rest assured that our expertise and experience means that we will explore all of the options based on our detailed findings and offer you a range of suitable options. We always have one eye on the future requirements of your business and will make sure that our suggestions are representative of this. Our unique financing and managed print services (MPS) packages give you total flexibility and allow you to change your fleet and/or your output volumes at any point during the contract to reflect your changing circumstances. Over 25% of customers use these types of contracts to ensure they future proof their print environment.
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...whilst increasing
your efficiency
and productivity.
We have strong business relationships with our suppliers, and maintain accreditation status appropriate for the provision of first class support services. These include:
– Canon UK Partner
– Cisco SMB Select Partner – Dell Partner
– E-Copy Certified Partner – Fabsoft Reseller
– HP Preferred Partner – Invu Centre of Excellence – Konica Minolta UK Partner – Kyocera-Mita UK Partner – McAfee Authorised Reseller – Microsoft Cloud Accelerate Partner – Microsoft Gold Certified Partner – NICEIC Accredited – PCounter Reseller – Print Audit Reseller
– Promethean Active Partner – Ringdale Reseller
– Samsung Reseller – Sharp UK Partner
– Smoothwall Bronze Partner – Sophos Reseller
– Uniflow Certified Partner – VMware Professional Partner – Watchguard Channel Partner Plus many more...
Is your print environment working properly for you? Printing costs are expensive for all organisations, and reducing your costs in this area can help you improve your bottom line.
Principal’s Managed Print Services (MPS) can put you back in control of your printing costs and our print experts will make sure your print environment is not only appropriate for your needs, but will deliver trouble free performance for your organisation.
Our team work in partnership with you to analyse your exact printing cost per page, including a true picture of all of your device costs, maintenance charges and consumables. We use our range of sophisticated print analysis tools to make this calculation and will undertake a detailed site survey to validate these finds as well as discuss with selected users their daily requirements.
an MPs can give deliver:
reduced costs
We know you’ll be able to save money on printing and copying if your print system is operating efficiently and is appropriate for your needs.
Less employee stress
Getting the best out of your printer fleet can be difficult. Regular maintenance means that you can depend on the performance of your technology and should the device malfunction you can rest assured we will respond in a timely manner. You may not even have to call us as the device may have already done this for you.
Increased productivity
Hours are wasted in offices trying to sort out printer problems. Let us handle the printing environment while you focus on your core business.
a greener environment
Managing your devices via the latest technology interfaces (rules based printing) means that you’ll reduce your energy consumption, toner and ink use as well as seeing a substantial reduction in paper consumption.
Competitive advantage
Having the right technology in place gives you advantages that set you apart from your competitors.
Managed PrInT servICes /
at Principal we give our uK customers a seamless support service.
Our centralised call centre will see if your problem can be resolved through telephone or remote support. If we can’t resolve your problem over the phone then one of our fully qualified technicians will come and visit you to rectify the issue on site.
We measure our customer response and satisfaction rate through tracking Key Performance Indicators (KPI’s) at our UK call centre. This includes ‘Call Activity’ monitoring and management of all aspects of field service, including data analysis to assess the overall effectiveness of our response. Our ongoing monitoring and evaluation process means that we can make sure you’re getting the prompt and appropriate support you need to resolve your issue.
our suPPorT servICe /
searching for misplaced documents can waste
valuable time and potentially cost you missed business opportunities, not to mention the added stress it causes you. Filing is a task that is dreaded by many, but is a key requirement of all businesses. Document management systems enable you to automatically file, update and track any document in your business, making lost paperwork a thing of the past. Implementing and
commissioning one of our document management systems can ensure:
Instant access
You’ll be able to get hold of years worth of documents in seconds.
More time
Less time spent looking for your files gives you more time to be getting on with your work.
Increased productivity
Routine filing tasks are eliminated so you can spend your time doing more productive work.
More space
Reduced storage needs mean that you can make better and more cost effective use of your space.
Professional approach
Having everything to hand gives your customers’ confidence in your working processes and procedures.
audit trail
Every document is tracked creating a watertight trail and is compliant with internal and external operating procedures.
Improved speed
Your customers will benefit from an improvement in the speed and delivery of their requirements, resulting in higher levels of customer service and satisfaction.
Principal is an ‘INVU’ and ‘Virtual Cabinet’ accredited partner, so we can provide you with a complete, fully integrated business solution that
seamlessly complements your existing software programs and operating environment. We’re also proud to be an INVU Centre of Excellence which means we can also help you reduce your administration costs. Document management will help make your working day more productive, save costs and help your business gain competitive advantage in your customer relationships.
doCuMenT ManageMenT /
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...enabling you to automatically
file, update and track any document
in your business at all times.
InTroduCTIon /
At Principal we make it
our business to understand
your business. We can
create IT infrastructures
that work hard for you,
are cost effective, scalable,
and flexible enough to evolve
with your IT requirements.
The technology options
have become increasingly
complex and managing
on-premise IT infrastructures
can be a challenge for
many organisations.
IT Solutions
In addition, making the most of the opportunities presented by the Cloud to enable your users to work remotely and securely using corporate or their own personal devices, maximising the return on investment in existing IT infrastructures and controlling on-going running costs are all key considerations for every business.
At Principal we keep our eyes on the Cloud and our feet on the ground. We have a full range of Cloud products that mean you can move into the Cloud at the speed that suits you, safe in knowledge that your data is being held safely in one of our UK based secure data centre facilities. As well as our Cloud solutions we also continue to design, develop, implement and maintain on-site IT infrastructures that keep you one step ahead of the game. We can do anything from designing you a new IT infrastructure to simply offering friendly advice at the end of the phone.
If you’re trying to decide what works best for your business but need some extra support and advice, then Principal’s experts also offer Consultancy services to help you devise, manage and implement strategies that will optimise your IT investment, giving you more time to focus on your core business.
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...and our feet
on the ground.
We know that the Cloud will change the way you work. Your time is precious and accessing your data directly over the Internet means that you can work from a range of devices wherever you are. The Cloud can bring you the following business benefits: – Designed for your individual
needs and can be implemented at a pace that suits your needs. – Grows with you so it lets you
cost-effectively keep pace with your data requirements.
– Lets you work while you’re on the move so that you can make best use of your time. – Delivers financial savings and
frees up valuable office space. – Protects you from potential
disaster with all of your data held in our secure UK based data centres.
– Printing is no longer a challenge – Principal are experts in print so have a broad range of options to deal with this challenging element of cloud provision.
PrInCIPaL CLoud /
our Cloud services:
Principal Cloud
Secure UK based Cloud services that can deliver all of your IT requirements.
Cloud storage
Store and share your data securely in the Cloud.
Cloud backup
Protect your critical data with Cloud Backup.
Cloud Mail
A range of Microsoft Exchange Server based email solutions that are tailored to your business needs.
Cloud Hosting
Runs your applications and stores data in the Cloud, but retains these services as part of your in-house network.
Cloud voIP
A internet based in-house phone system that travels with you, wherever you happen to be.
Cloud Printing
We have all the bases covered to ensure whatever your desired solution your printing needs are met.
Trying to develop the right IT strategy for your business is complicated.
Trying to decide how much IT to keep in house and how much to move to the Cloud, how to support portable devices and how to keep your team working while they’re on the move are all issues you may need help with. Principal are confident that we can help you make the most of these changes. We can offer as much or as little help as you need, and our support comes in three different ways:
outsource your IT Management
Retain control of your IT
infrastructure but let Principal’s expert team manage this for you.
support your IT staff
Maintain your on site IT staff but get access to experienced personnel to manage one-off projects that will extend your overall IT skills and reach.
Plan your IT Infrastructure
Work with us in a strategic partnership to help you develop the most effective IT infrastructure for your company, optimise your overall IT performance and build a structure that will grow with your business.
our on-Premise services:
on-Premise networks
Designing, implementing and managing your on- premise networks.
Lan, Wan and Wireless networks
Network design and
management of LAN, WAN and Wireless networks.
security
Threat management systems at an appropriate level for your business.
bYod support
Configuration and management services for all major platforms.
remote access
Secure and effective access to your on-premise and Cloud based assets.
Implementation and support of email systems and security devices, both on-premise and in the Cloud.
document Management
Simple to use and cost-effective document management systems.
Printing
We can ensure that any and all devices are fully integrated. The technology options
for business have become increasingly complex and managing IT infrastructures in the most optimum way for your organisation can be challenging.
The Cloud is becoming increasingly important to businesses but most organisations have already invested in on-premise hardware and software. If or when the time is right we can help you integrate your existing infrastructure with suitable and cost effective Cloud Solutions. We’ll always evaluate the hardware and software that you already have in place and we aim to utilise what you already have wherever possible. We’ll make sure you’re getting the most cost effective and appropriate solutions for your business needs.
IT ConsuLTanCY servICes / on-PreMIse servICes /
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