Mail Programs. Manual

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Introduction

Basics

Server Information SSL

POP3

IMAP

Instructions

Windows

Outlook 2000

Outlook 2002/2003/XP

Outlook 2007

Outlook 2010

Outlook Express

Windows Mail

Windows Live Mail

Windows Phone 7 & 7.5

Mozilla Thunderbird

Apple / Mac

MacMail (Mac OS X 10.x)

iPad

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Introduction

Basics

Pop3-Server: pop.YourDomain.ch (replace YourDomain.ch with the actual domain name!) SMTP-Server: smtp.YourDomain.ch (replace YourDomain.ch with the actual domain name!) Account Name: [email protected]

(For Netscape 4.x: xyz%YourDomain.ch (% symbol instead of @symbol) Password: password for this e-mail account

SMTP authorisation must be activated.

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Server Information SSL

Determine the server information for your Xchange account in order to send and receive e-mails with SSL encryption.

Proceed as follows:

1 Log in to the System Configurator on our website using your customer or domain data:

2 Select E-Mail / Xchange:

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3 Note the URL under Server Information SSL.

4 The ports for the encrypted connection are as follows: Incoming mail server (POP3): 995

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POP3

POP3 (Post Office Protocol Version 3)

Post Office Protocol (POP) is a transfer protocol via which a client can retrieve e-mails from an e-mail server. Version 3 (POP3) is described in RFC 1939. POP3 is an ASCII protocol meaning that data transfer is controlled by commands that are sent to Port 110 as default.

A constant connection to the mail server is not necessary for POP3.

The connection to the server is established by the client as needed and then terminated.

The protocol is therefore also suitable for mobile devices (like the iPhone), since the e-mails are transferred to the device, so that they can be read if there is an internet connection.

POP3 is very restricted in functionality and only permits listing, retrieval and deletion of e-mails on the e-mail server. For additional functionalities, such as hierarchical mailboxes directly on the server, access to multiple mailboxes during a session, pre-selection of e-mails, etc. protocols such as IMAP must be used.

As a counterpart to POP3 for sending e-mails, the Simple Mail Transfer Protocol (SMTP) is generally used in clients and servers.

Explanations come from the WIKIPEDIA encyclopaedia.

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IMAP

IMAP (Internet Message Access Protocol)

IMAP is a text-based protocol for accessing e-mails that are located on a mailserver. A mail client sends queries to the server only requesting currently needed information. If a user wants to see the content of a folder, for example, the client will retrieve a current list of messages from the folder in question from the server. If the content of a mail needs to be displayed, it is loaded from the server. Since all data continue to remain on the server, they all show—even if several clients are used—the same current data inventory in a mailbox. Additionally, local data storage is unnecessary and advanced options such as searching emails is carried out server-side.

With IMAP, access to various folders inside a mailbox is also possible. If one does not have an internet connection to the mailserver, no further access to the mails is possible, as a rule. Some clients solve this problem by storing a local copy of the mail which they can then access in offline-mode. If an internet connection is restored, the data will be compared with the mailserver again.

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Instructions

Windows

Outlook 2000

Proceed as follows:

1 Start the program using Outlook 2000. 2 Select "Tools"->"Accounts" in the menu. 3 Select the directory "Mail"->"Add"-> "E-mail".

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5 Under "E-mail address", enter your e-mail address in the following form: [email protected]

Attention:

The information entered under "E-mail address" must agree with the information under Point 7 "Account name" and Point 10 "E-mail address". You must enter the same information in all points.

Then click on "Next".

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6 Select "POP3" under "Incoming mail server".

Under "Incoming mail server" enter "pop.YourDomain.ch" (replace YourDomain.ch with your actual domain name).

Under "Outgoing mail server" enter "smtp.YourDomain.ch" (replace YourDomain.ch with your actual domain name).

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7 Under "Account name", enter your e-mail address in the form: [email protected]

Attention:

What you enter under "Account name" must agree with the information under Point 5 "E-mail address" and Point 10, "E-mail address". Enter the same information in every point.

Under "Password", enter the password that you have assigned to this account. Click on "Next".

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9 Select the e-mail account and click on "Properties".

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11 Then check "My server requires authentication". Then click on "OK".

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Outlook 2002/2003/XP

Proceed as follows:

1 Start the program Outlook 2002/2003/XP. 2 Select "Accounts" in the "Tools" menu. 3 Select "Add new account" under "E-mail".

Click on "Next".

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5 Enter your number under "Your name" under "User information" (selectable) and enter the e-mail address you want to set up under "E-mail address" in the form: [email protected].

Attention:

The entry under "E-mail address" must agree with the information under "Login information"-> "User name"!

Under "Login information" enter "User name" the e-mail address you want to set up in the form: [email protected] again.

Attention:

The entry under "User name" must agree with the information under "User information"-> "Your e-mail address".

Enter the password that you assigned to the e-mail account.

Under "Server information", enter "pop.YourDomain.ch" for incoming mail servers (POP3) (replace YourDomain.ch with your actual domain name).

For outgoing mail servers (SMTP), enter "smtp.YourDomain.ch" (replace YourDomain.ch with your actual domain name).

Then click on "Other Settings".

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6 In the "General" tab, enter a name for the account under "E-mail account" (selectable).

Under "User Information", enter one for your company (optional), under "Reply Address", enter your e-mail address.

Then click on the "Outgoing Mail Server".

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7 In the "Outgoing Mail Server" tab, you must check:

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8 Select your type of internet connection in the "Connection" tab. Then click on the register "Advanced".

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9 Enter port "587" in the "Advanced" tab under "Outgoing Mail Server" (SMTP).

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10 You have now finished setting up your new e-mail account. Click on "Finish".

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Outlook 2007

Proceed as follows:

1 Start the program Outlook 2007.

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3 Select "New" under "E-mail".

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4 Leave all fields empty!

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5 Select "Internet E-mail". Click on "Next".

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6 User Information:

Enter your name under "Your Name" (selectable).

Under "E-mail Address", enter the e-mail address you want to set up in this form: [email protected]. Attention:

The information under "E-Mail Address" must agree with the information given under "Logon Information"-> "User Name"!

Server Information:

Under "Account Type", select "POP3".

Under "Incoming mail server", enter the incoming mail server (POP3) "pop.YourDomain.ch" (replace YourDomain.ch with your actual domain name).

At "Outgoing mail server (SMTP)" enter the outgoing mail sever "smtp.YourDomain.ch" (replace YourDomain.ch with your actual domain name).

Logon Information:

Under "User Name", enter the e-mail address you want to set up again in the following form: [email protected].

Attention:

The information under "User Name" must agree with the information under "User Information" ->"E-mail Address"!

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7 In the "General" tab, enter a name for the account (selectable) under "Mail Account".

Under "Other User Information", enter your company or organisation under "Organisation" (optional); under "Reply E-mail", enter your e-mail address.

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8 In the "Outgoing Server" tab, check:

"My outgoing server (SMTP) requires authentication" (the outgoing mail server requires authentication). Then click on the tab "Connection".

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10 In the "Advanced" tab, enter port "587" under the "Outgoing mail server" (SMTP). (This is necessary because many access providers have blocked the standard port 25).

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Outlook 2010

First define whether you want to set up the account as a POP3 or IMAP account. More information under: POP3 / IMAP

Select the matching instructions:

Set Up POP3 Account / Set Up IMAP Account

Set Up POP3 Account:

Proceed as follows:

2 Select "Add account" under the menu "File"-> "Information".

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3 Leave all fields blank!

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5 User Information:

Server Information:

Under "Account Type", select "POP3".

Under "Incoming mail server", enter the incoming mail server (POP3) "pop.YourDomain.ch" (replace YourDomain.ch with your actual domain name).

Logon Information:

Attention:

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7 In the "Advanced" tab, enter port "587" under the "Outgoing Mail Server".

(This is necessary because many access providers have blocked the standard port 25 for security reasons).

Then click on "OK".

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Set Up IMAP Account:

Proceed as follows:

2 Select "Add account" under the menu "File"-> "Information".

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3 Leave all fields blank!

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5 User Information:

Server Information:

Under "Account Type", select "IMAP".

Under "Incoming mail server", enter the incoming mail server (IMAP) "imap.YourDomain.ch" ein (replace YourDomain.ch with your actual domain name).

Logon Information:

Attention:

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7 In the "Advanced" tab, enter port "587" under the "Outgoing Mail Server".

(This is necessary because many access providers have blocked the standard port 25 for security reasons).

Then click on "OK".

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Outlook Express

Proceed as follows:

1 Start the program Outlook Express. 2 Select "Accounts" in the "Tools" menu. 3 Select "Add"-> "Mail".

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Attention:

The information you enter under "E-mail address" must agree with the information given under Point 7 "Account name" and Point 10 "E-mail address". Enter the same information in all points.

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6 Select "POP3" under "My incoming mail server is".

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7 Under "Account name", enter your e-mail address in the form: [email protected]

Attention:

The information entered under "Account name" must agree with that entered under Point 5 "E-mail address" and Point 10 "E-mail address". Enter the same information in all points.

Under "Password", enter the password that you have assigned to this account. Click on "Next".

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9 Select the e-mail account and click on "Properties".

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11 Check the box at "My server requires authentication". Then click on "OK".

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Windows Mail

First, define whether you want to set up the account as a POP3 or IMAP account. More information under: POP3 / IMAP

Set Up POP3 Account / Set Up IMAP Account

Set Up POP3 Account

Proceed as follows:

1 Start the program Windows Mail. 2 Select "Accounts" in the "Tools" menu. 3 Select "Add".

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5 Under "Display name", give the e-mail account a name (e.g. your name) and then click on "Next".

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7 Under "Incoming mail server type" select "POP3".

Under "Incoming mail server", enter "pop.YourDomain.ch" (replace "YourDomain.ch" with your actual domain name).

Under "Name of outgoing mail server" enter "smtp.YourDomain.ch" (replace "YourDomain.ch" with your actual domain name).

You must activate the control box "Outgoing mail server requires authentication". Click on "Next".

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8 Under "E-mail user name", enter your e-mail address in the form: [email protected]

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9 Click on "Finish" to conclude installation.

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Set Up IMAP Account

Proceed as follows:

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4 Select "E-mail account".

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7 Under "Incoming mail server type" select "IMAP".

Under "Incoming mail server", enter "imap.YourDomain.ch" (replace "YourDomain.ch" with your actual domain name).

Under "Name of outgoing mail server" enter "smtp.YourDomain.ch" (replace "YourDomain.ch" with your actual domain name).

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8 Under "E-mail user name", enter your e-mail address in the form: [email protected]

Under "Password", enter that password that you assigned to the account. If you want to save the password, activate the control box "Save password" Then click on "Next".

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Windows Live Mail

First, define whether you want to set up the account as a POP3 or IMAP account. More information under: POP3 / IMAP

Set-Up POP3 Account / Set-Up IMAP Account

Set-Up POP3 Account:

Proceed as follows:

1 Start the program Windows Live Mail. 2 Select "E-Mail" in the "Accounts" menu.

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3 Enter your e-mail address under "E-mail address" in the form: [email protected]

Under "Password", enter the password that you assigned to the account. If you want to save the password, activate the control box "Save this password".

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4 Select "POP" under "Server type".

Under "Server address", enter "pop.YourDomain.ch" (replace "YourDomain.ch" with your actual domain name). Under "Port", enter 110.

Select "Clear Text" under "Authentication with".

Under "Login username", enter your e-mail address in the form [email protected].

Under "Server address", enter "smtp.YourDomain.ch" (replace YourDomain.ch with your actual domain name). Under "Port" enter 587.

Activate the control box "Require authentication" and click on "Next".

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Set-Up IMAP Account:

Proceed as follows:

1 Start the program Windows Live Mail. 2 Select "E-Mail" in the "Accounts" menu.

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3 Enter your e-mail address under "E-mail address" in the form: [email protected]

Under "Password", enter the password that you assigned to the account. If you want to save the password, activate the control box "Save this password".

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4 Select "IMAP" under "Server type".

Under "Server address", enter "imap.YourDomain.ch" (replace "YourDomain.ch" with your actual domain name). Under "Port", enter 143.

Select "Clear Text" under "Authentication with".

Under "Login username", enter your e-mail address in the form [email protected].

Under "Server address", enter "smtp.YourDomain.ch" (replace YourDomain.ch with your actual domain name). Under "Port" enter 587.

Activate the control box "Require authentication" and click on "Next".

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Windows Phone 7 & 7.5

Proceed as follows:

1 Switch from the start page to the list of applications to the right. Tap on Settings and then on E-mail

accounts & other.

2 Tap on Add account. 3 Select Advanced set-up. 4 Tap on the E-mail address field.

Enter your e-mail address and under Password, enter the password that you assigned to the account. 5 Click on Next and select Internet e-mail account.

6 Under Account name, enter your account name (selectable). Under Your name, enter your name (selectable).

Under Incoming mail server (IMAP), enter the incoming mail server "imap.YourDomain.ch" (replace YourDomain.ch with your actual domain name).

Under Account type, select IMAP4.

At Outgoing mail server (SMTP) enter the outgoing mail server "smtp.YourDomain.ch" (replace YourDomain.ch with your actual domain name).

Under Username, enter the e-mail address you want to set up in the form [email protected]. As Password, enter the password that you assigned this e-mail account.

Activate the functions Authentication for outgoing server required and Use username and

password when sending e-mail.

Deactivate the functions SSL required for incoming e-mails and SSL required for outgoing e-mails. 7 Leave the function Download new content set to “Every 2 hours” or use "Manual".

8 Leave the function Download e-mail set to "From the last 2 weeks" or use "Download all e-mails". 9 Click on Login.

10 Configuration is now complete.

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Mozilla Thunderbird

First define whether you want to set up a POP3 or SMTP account. More information under: POP3 / IMAP

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Set-Up POP3 Account

Proceed as follows:

1 Start the program Mozilla Thunderbird.

2 In the "File/New" menu, select "Existing e-mail account". 3 You can enter your name next to "Your name".

Next to "E-mail address", enter your email address in the form: [email protected]

Next to "Password", enter the password that you have assigned this account. If you want to save the password, activate the control box "Save password". Click on "Next".

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5 Next to "Incoming mail server", select "POP3" as the account type, enter "pop.YourDomain.ch" as the server address (replace YourDomain.ch with your actual domain name), 110 as the port, "No connection security" under SSL and "Password, normal" under authentication.

Next to "Outgoing mail server", select "SMTP" as the account type, enter "smtp.YourDomain.ch" as the server address (replace YourDomain.ch with your actual domain name), 587 as port, "No connection security" under SSL and "Password, normal" under authentication.

Next to "User name", enter your e-mail address in the form: [email protected]

Click on "Create account".

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6 Activate the control box "I understand the risks.". Click on "Create account".

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Set-Up IMAP Account

Proceed as follows:

1 Start the program Mozilla Thunderbird.

2 In the "File/New" menu, select "Existing e-mail account". 3 You can enter your name next to "Your name".

Next to "E-mail address", enter your email address in the form: [email protected]

Next to "Password", enter the password that you have assigned this account. If you want to save the password, activate the control box "Save password". Click on "Next".

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5 Next to "Incoming mail server", select "IMAP" as the account type, enter "imap.YourDomain.ch" as the server address (replace YourDomain.ch with your actual domain name), 143 as the port, "No connection security" under SSL and "Password, normal" under authentication.

Next to "Outgoing mail server", select "SMTP" as the account type, enter "smtp.YourDomain.ch" as the server address (replace YourDomain.ch with your actual domain name), 587 as port, "No connection security" under SSL and "Password, normal" under authentication.

Next to "User name", enter your e-mail address in the form: [email protected]

Click on "Create account".

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6 Activate the control box "I understand the risks.". Click on "Create account".

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Apple / Mac

MacMail (Mac OS X 10.x)

Proceed as follows:

1 Start the program MacMail.

2 In the menu, select "Mail"->"Settings".

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4 Under "Server type" select "POP".

Under "Description" enter a freely selectable description of your e-mail account. Under "Full name", enter your name (freely selectable).

Under "E-mail address", enter the address you want to set up in the form: [email protected]

Attention:

The information entered under "E-mail address" must agree with the information under Point 5 "Server for incoming e-mails"-> "Username". Enter the same information in all of these points.

Click on "Continue".

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5 Under "Server for incoming e-mail" enter the incoming mail server "pop.YourDomain.ch" (replace YourDomain.ch with your actual domain name).

As username, enter the e-mail address you wish to set up again in the form: [email protected]

Attention:

The information entered under "Username" must agree with that entered under Point 4, "General information"->"E-mail address". Enter the same information at all points.

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6 Under "Server for outgoing e-mail", enter the outgoing mail server "smtp.YourDomain.ch" (replace YourDomain.ch with your actual domain name).

Activate the control box "Use identification" (required).

As your username enter the e-mail address you want to set up again in the form: [email protected]

As password enter the password that you have assigned the e-mail account. Click on "Continue".

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8 You have finished setting up your e-mail account. Click on "Finished".

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9 In order to remove the e-mails from the server immediately after you retrieve them with MacMail, select the tab "Advanced".

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iPad

Enter the following data to send and receive e-mails with your iPad:

1 Select "Settings" on the home screen.

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3 Select "Add account".

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5 Select "Add Mail Account".

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6 Under "Name" enter your name (freely selectable).

Under "Address" enter your e-mail address in the form [email protected]. Under "Password" enter the password that you have assigned the e-mail account. Under "Description" enter e.g. your name (freely selectable).

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7 Select "IMAP".

Under "Server for incoming e-mails", enter the incoming mail server as "Hostname" in the form "imap.yourdomain.ch" (replace yourdomain.ch with your actual domain name).

Under "Username" enter the e-mail address you want to set up in the form: [email protected]. Under "Password" enter the password that you have assigned the e-mail account.

Under "Server for outgoing e-mail" enter the outgoing mail server as "Hostname" in the form "smtp.yourdomain.ch" (replace yourdomain.ch with your actual domain name).

Under "Username" enter the e-mail address that you want to set up in the form: [email protected]. Under "Password" enter the password that you have assigned the e-mail account.

Then select the button "Next".

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8 Select the "Save" button.

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9 Your account is now set-up.

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iPhone

First define whether you want to set up the account as a POP3 or IMAP account. More info under: POP3 / IMAP

Select the corresponding instructions:

Set-Up POP3 Account / Set-Up IMAP Account

Set-Up POP3 Account

Enter the following data in order to send and receive e-mail using your iPhone: 1 Select "Settings" on the home screen.

2 Select "Mail, Contacts, Calendar".

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5 Select "POP".

Under "Name" enter your name (freely selectable). Under "Address" enter your e-mail address in the form: [email protected]

Under "Description" enter your name (freely selectable). Then select the "Save" button.

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6 Under "Server for incoming e-mails", enter the incoming mail server as "Hostname" in the form "pop.yourdomain.ch" (replace yourdomain.ch with your actual domain name).

Under "Username" enter the e-mail address you want to set up in the form: [email protected]

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Under "SMTP-server for outgoing e-mail" enter the outgoing mail server as "Hostname" in the form "smtp.yourdomain.ch" (replace yourdomain.ch with your actual domain name).

Under "Username" enter the e-mail address that you want to set up in the form: [email protected]

Under "Password" enter the password that you have assigned the e-mail account. Then select the button "Save".

7 The iPhone will now verify the settings.

After a short wait you will receive the error messages that the certificate for the incoming mail server and outgoing mail servers are not valid.

Click only on "Continue". Then the set-up is completed.

You can find additional help in your iPhone Manual.

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Set-Up IMAP Account

Enter the following data in order to send and receive e-mail using your iPhone: 1 Select "Settings" on the home screen.

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4 Select "Other".

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5 Select "IMAP".

Under "Name" enter your name (freely selectable). Under "Address" enter your e-mail address in the form: [email protected]

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6 Under "Server for incoming e-mails", enter the incoming mail server as "Hostname" in the form "imap.yourdomain.ch" (replace yourdomain.ch with your actual domain name).

Under "Username" enter the e-mail address you want to set up in the form: [email protected]

Under "Password" enter the password that you have assigned the e-mail account.

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Under "SMTP-server for outgoing e-mail" enter the outgoing mail server as "Hostname" in the form "smtp.yourdomain.ch" (replace yourdomain.ch with your actual domain name).

Under "Username" enter the e-mail address that you want to set up in the form: [email protected]

Under "Password" enter the password that you have assigned the e-mail account. Then select the button "Save".

7 The iPhone will now verify the settings.

After a short wait you will receive the error messages that the certificate for the incoming mail server and outgoing mail servers are not valid.

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