DRIVE OFFICE 365 ADOPTION
How do you measure success when deploying Office 365 in your organization? At Cumulus, we believe the answer lies in using long‐term user adoption and satisfaction as primary metrics, while ensuring a change in corporate culture. To enable this, we partner with our customers and leverage our ongoing support and enablement services that are focused on education and end user support. HOW DOES CUMULUS BRING SUCCESS TO YOU? Cumulus tightly integrates with Microsoft’s Office 365 to provide a complete solution, delivering real business value through technology. With our offerings, you will be able to: Enjoy and experience Office 365, with Cumulus premium support, FREE for 30 days. Work from virtually anywhere with Office 365 Onboarding services. Enhance end user experience of Office 365 with interactive Office 365 First Touch Training Events and follow‐up Education and Coaching sessions. Maximize Office 365 benefits by coaching and integrating with your IT and end user team through our Organizational Change Management services. Drive adoption of other new technologies in your organization by transforming the Change Management Model, developed during Office 365 deployment, into your own Education and Training Model. Get a unified and round‐the‐clock Office 365 support with Cumulus Managed Services. Boost the security of your valuable assets with Separate Cloud Backup services. THE CUMULUS DIFFERENCE
Cumulus provides unique offerings and features to our Office 365 onboarding and deployment services. These include: SPECIALIZED DEPLOYMENT TOOLS Rapid migration will allow end users to enjoy Office 365 benefits faster, while enabling your business to realize the investment value quicker. Cumulus offers specialized migration tools that improves on‐boarding times, and reduces time in co‐existence mode when the email infrastructure is less stable and feature‐rich. SHOW ME OFFICE 365 TRAINING PLATFORM End user enablement is important for deployment success. Cumulus provides a unique offering that tightly integrates an online video training platform with Office 365. It contains over 4,000 videos educating users on how to use the various Office 365 features, with each video updated within 2 weeks of new features being released by Microsoft. ADVANCED OFFICE 365 ADMINISTRATION PORTAL
ADVANCED SHAREPOINT ADMINISTRATION TOOLS
While SharePoint provides a valuable platform for enhancing teamwork and collaboration, it requires strong a security framework, transparent management of end user permissions, and regular reporting to ensure that valuable information is not leaked and end user rights are efficiently administered. Administrators must also maintain a balance so that end users still have the flexibility to customize their environments without impacting on organizational standards for consistency as well as user friendliness of the system. Cumulus’ Advanced SharePoint Administration tools enables this through granular policy enforcement so that Administrators can easily maintain the organizational standards automatically, while sacrificing SharePoint’s flexibility and ease of use. AUTOMATED GOVERNANCE SharePoint does not come with out‐of‐the‐box features that allows Administrators to easily create and manage the lifecycle of Sites and Workspaces. Cumulus’ Governance Automation portal allows end users and line of business management to create sites without IT intervention automatically archiving them when their lease expires or become redundant.
ADVANCED SHAREPOINT SITE TEMPLATES
Learning Phase ‐ Roadshow ‐ End User Training ‐ Incentive Program to Encourage Early Adopter’s Contribution in Community ‐ Incentive Program to Encourage End User Office 365 Adoption Deployment Phase ‐ Infrastructure and Office 365 setup o Account Creation / Migration o Setup Directory Synchronization o Office 365 Tenant setup and standard configuration o Pre‐built SharePoint creation o Mail route configuration ‐ Rollout and Switchover ‐ Documentation o End User Setup Guide (Incl. Mobile Device) o Mail Migration Procedures o Office 365 Operation Guide ‐ Nursery support Adoption Phase ‐ 1 session for Measure Usage and Adoption ‐ 1 session for User Satisfaction Survey and Review ‐ 1 session for Recommendation on Continuing Improvement PRICING AND DETAILS
Service Item Contract Suggested Retail Price (HKD) Standard Office 365 Onboarding Program One Off and Project Based $400 Per Seat
CUMULUS ‐ OFFICE 365 MANAGED SERVICES PROGRAMS Cumulus’ tiered Managed Services Programs bundle various offerings and tools, including Office 365 and SharePoint administration, end user education, enhanced securities, backup, and more, together with round‐the‐clock, 7x24 support services. We also lead by example by providing all support services using Office 365 technology.
Essential Standard Premium