The TwelfTh
NaTioNal
QUaliTY
ColloQUiUM
waShiNGToN, DC
The leading forum on Patient
Safety, Quality enhancement
and Medical error Reduction
SPoNSoReD bY
ColloQUiUM Co ChaiRS
Kathleen Jennison Goonan,
MD,
Chief Executive Officer,
Goonan Performance
Strategies, LLC
Bernadette Loftus, MD,
Associate Executive Director,
Mid-Atlantic Permanente Medical
Group, Kaiser Permanente
David Mayer, MD,
Vice President,
Quality and Safety, MedStar
Health; Founder, Annual Telluride
International Patient Safety
Roundtable, and Patient Safety
Medical Student Summer Camp
David B. Nash, MD, MBA,
FACP,
Dean, Jefferson School
of Population Health and Dr.
Raymond C. and Doris N. Grandon
Professor of Health Policy, Thomas
Jefferson University
offeReD iN SeQUeNCe wiTh
fifTh NaTioNal CoMPaRaTiVe effeCTiVeNeSS SUMMiT
The leading forum on the Role of Comparative effectiveness Research in health System Change and health Reform
September 16 – 18, 2013, hyatt Regency Crystal City, washington, DC
• www.ComparativeEffectivenessSummit.com
A Hybrid Conference & Internet Event See page 2
Onsite:
September 18 – 20, 2013
washington, DC
A Hybrid Conference & Internet EventOnline: In your own office or home live via the
Internet with 24/7 access for six months
Hyatt Regency
Crystal City
FEATURING A SPECIAL RECEPTION AT KAISER PERMANENTE’S CENTER FOR TOTAL HEALTH
KeYNoTe SPeaKeRS
Carolyn M. Clancy, MD,
Director, Agency for Healthcare
Research and Quality
Susan Dentzer,
Senior Policy
Adviser, Robert Wood Johnson
Foundation
;
Health Policy
Analyst,
The PbS News hour
Richard Gilfillan, MD,
Acting Director, Center for
Medicare and Medicaid
Innovation, Centers for Medicare
and Medicaid Services
Mark McClellan, MD, PhD,
Director, Engelberg Center for
Health Care Reform, Brookings
Institution
DiaMoND
GRaNToR
bRoNze
GRaNToRS
www.QualityColloquium.com
SilVeR
GRaNToR
ACCME Physician Credit
Designation Statement:
This activity has been approved for a
maximum of 18
AMA PRA Category 1 Credit(s)™
for both onsite and online attendees.
See page 10.
NASBA Credit Statement:
a recommended maximum of 20.0 credits
based on a 50-minute hour will be granted for
the entire learning activity for the National
association of State boards of accountancy
(NaSba). See page 10.
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PaRTiCiPaTioN oPTioNS
TRaDiTioNal oNSiTe aTTeNDaNCe
Simply register, travel to the conference city
and attend in person.
PRoS: subject matter immersion; professional
networking opportunities; faculty interaction.
liVe aND aRChiVeD
iNTeRNeT aTTeNDaNCe
watch the conference in live streaming video
over the internet and at your convenience at
any time 24/7 for six months following the
event.
The archived conference includes speaker
videos and coordinated PowerPoint
presentations.
PRoS: live digital feed and 24/7 internet access
for the next six months; accessible in the office,
at home or anywhere worldwide with internet
access; avoid travel expense and hassle; no time
away from the office.
Onsite
At your office . . .
. . . or home
CoNTeNT oPTioNS
The Main Quality Colloquium
Register for two days of content on patient safety and quality.
Quality and Patient Safety Certificate Program
The Quality Colloquium is offering a Quality and Patient Safety Certificate
Program in the form of an optional course within the conference for attendees
wishing to take a deeper dive into the Colloquium’s subject matter.
attendees will have the option to participate in two preconference sessions —
Introduction to Quality and Safety
or
New Horizons for Responding to
Medical Injury: Communication,
Learning and Resolution.
The Program requirements are:
• completion of
preconference readings
• consideration of a series of
preconference questions
• Attend either preconference
session in person or online
• Attend the colloquium either
in person or online
• successful completion of a post-conference online examination
attendees who successfully complete Program requirements will receive a
certificate
of completion.
This certificate is evidence that
has successfully completed the
Quality and
Patient Safety
Certificate Program
Offered at the Twelfth National
Quality Colloquium
September 18 – 20, 2013
in Washington, DC
SiXTh NaTioNal
MeDiCal hoMe SUMMiT
The Leading Forum on Developing and Implementing
Patient- and Family-Centered Medical Homes
Sponsored by
Cosponsored by
SaVe The DaTe foR TheSe Co-loCaTeD eVeNTS!
March 17 – 19, 2014 • Loews Philadelphia Hotel, Philadelphia, PA
foURTeeNTh PoPUlaTioN
healTh ColloQUiUM
The Leading Forum on Innovations in
Population Health
Sponsored by
Cosponsored by
Media Partners:
Hybrid Conferences & Internet Eventswww.PopulationHealthColloquium.com
www.MedicalHomeSummit.com
who ShoUlD aTTeND
• clinicians (Physicians, Nurses, Pharmacists and Other health Professionals)
engaged in Medical and ambulatory Care
• Patient safety managers and Officers
• educators of healthcare Providers
• Trustees of health care Organizations
• employers and healthcare Purchaser Representatives
• Patients, families and others committed to making healthcare safer
• health Insurance and health Plan executives
• hospital and health system Administrators
• quality Assurance and Risk management experts
• healthcare consultants, Venture capitalists and Investment Bankers
• healthcare Attorneys and In-house counsel
• health service Researchers and health Policy experts
ColloQUiUM objeCTiVeS:
• Review, assess and analyze the policies the us government and accrediting
bodies have implemented pertaining to patent safety and quality improvement
• Identify new strategies for the design and implementation of patient safety
and quality innovations by hospitals, health plans, and medical groups in light of
health reform
• Discuss workforce development needs and identify appropriate current and
future education initiatives for healthcare leaders, clinicians, board of governors
and others within an organization
• explain specific successful patient safety and quality improvement programs and
share best practices
• Provide an overview of the current state of healthcare quality and patient safety
challenges in an evolving environment
• Discuss how to accelerate implementation of evidence-based practices and guidelines
• critically assess current and proposed models of care to improve standardization,
transitions of care and accountability and to reduce costs.
The QUaliTY ColloQUiUM
i
mproving health care quality and patient safety are top priorities for
healthcare organizations, particularly now that the financial implications of
the aCa implementation are factoring into the equation. The issues regarding
patient safety and health care quality have been well-documented and widely
discussed for many years. Many hospitals, clinics, health plans, patient safety
organizations, and private companies have been hard at work developing
innova-tive quality and safety initiainnova-tives that will improve their systems of care; others
who have not yet begun that journey are looking to learn from the successes of
their colleagues in the field.
The National Quality Colloquium, now in its 12th year, is widely regarded as
the premier conference dedicated to the issues and challenges surrounding
healthcare quality, patient safety and medical error reduction. with the help of
national leaders in the field, the Colloquium will feature practical advice and new
initiatives for plans, providers, hospital leaders and educators.
The Colloquium’s interactive sessions focus on case studies and lessons learned
from a variety of safety and quality improvement initiatives, as well as
presenta-tions from organizapresenta-tions and individuals who have succeeded in reducing or
eliminating risks to patients and improving the safety of their care.
The Colloquium faculty, consisting of national and international leaders in the
field, will delve deeply into the core issues facing our country and will offer
real-world solutions. The program will include diverse formats, interactive sessions,
and experiential tools.
feaTURiNG a SPeCial ReCePTioN aT
KaiSeR PeRMaNeNTe’S CeNTeR foR ToTal healTh
j
oin us for a special opening night reception on the evening of wednesday,
September 18, 2013 at Kaiser Permanente’s Center for Total health. enjoy an
evening of great food and cocktails as you network with colleagues in a unique
and innovative setting! The Center boasts touchscreen exhibits and
state-of-the-art health technology displays, including an interactive walking wall, and is just
6 1/2 miles away from the conference hotel. Complimentary round-trip shuttle
service will be provided from the hyatt.
The QUaliTY ColloQUiUM
iS offeReD iN SeQUeNCe
wiTh The fifTh NaTioNal
CoMPaRaTiVe effeCTiVeNeSS
SUMMiT
The Leading Forum on the Role of
Comparative Effectiveness Research
in Health System Change and Health Reform
september 16 - 18, 2013 • washington, Dc
Hyatt Regency Crystal City
www.ComparativeEffectivenessSummit.com
A Hybrid Conference & Internet Event See websiteMedia
Partners:
NEw HORIzONS FOR RESPONDING TO MEDICAL INjURy:
COMMUNICATION, LEARNING AND RESOLUTION
who Should Attend?
This program is designed for the healthcare leaders interested in learning more about the
Patient Safety and Medical liability initiative, including clinicians, patient safety
profes-sionals, hospital/health system administrators, health care attorneys, as well as others.
Learning Objectives
• Provide an overview of the healthcare quality and medical errors challenges facing
healthcare today.
• explain specific successful patient safety and medical liability innovations that can
be applied by healthcare organizations.
• Identify new methodologies for the design and implementation of patient safety
and risk management strategies by hospitals and medical groups.
Course Description
Demonstration grants from the Patient Safety and Medical liability initiative support the
implementation and evaluation of evidence-based patient safety and medical liability
projects. The agency for healthcare Research and Quality (ahRQ) funded a small number
of demonstration grants for a total amount of $19.7 million.
These grants included a variety of models that meet one or more of the patient safety
and medical liability reform initiative goals, including:
• Reducing preventable harms.
• Informing injured patients promptly, and making efforts to provide prompt compensation.
• Promoting early disclosures and settlement, through a court-directed alternative
dispute resolution model.
This workshop will share research models used and the results that have been seen from
these ahRQ funded projects.
CERTIFICATES OF COURSE COMPLETION
Curriculum and requirements for both certificate courses are as follows:
• complete pre-course readings (6 hours)
• Attend either preconference session in person or online (4 hours). Note that the
pre-course readings will be discussed during the Pre-conference Symposium.
• Attend a minimum of 15 educational hours of the quality colloquium program.
• successfully complete the post-conference online examination (1 hour)
Certificates of Course Completion
Those who successfully complete the course requirements, including pre-course readings
and an online post-conference test (achieving a score of 70% or higher) will receive a
certificate of completion of the Quality Colloquium Quality and Patient Safety Certificate
Program.
QUaliTY aND PaTieNT SafeTY CeRTifiCaTe PRoGRaM
PaTieNT SafeTY CeRTifiCaTe PRoGRaM
T
he Quality Colloquium is offering two Patient Quality and Safety
Certificate Programs in the form of optional courses within the
conference for attendees wishing to delve deeper into the Colloquium’s
subject matter. Participants may select either
Introduction to
Qual-ity and Patient Safety
or
New Horizons for Responding to Medical
Injury: Communication, Learning and Resolution.
The Program requirements are:
• completion of preconference readings
• consideration of a series of preconference questions
• Attend either preconference session in person or online
• Attend colloquium either in person or online
• successful completion of the post-conference online examination relating to the
preconference session attended.
• Attendees who successfully complete Program requirements will receive a certificate of
completion.
Special Benefit for Patent Safety Certificate Holders:
Participants who successfully complete the Patient Safety Certificate
Program offered in conjunction with the Twelfth National Quality
Colloquium are eligible to receive a 15% tuition discount for courses
taken as part of the Master of Science in healthcare Quality and
Safety (MS-hQS) degree program offered through Thomas
jef-ferson University’s School of Population health. To be eligible for
this discount, National Quality Colloquium students must meet all
admissions requirements for the program and must enroll by july 1,
2015. for more information about jefferson’s MS-hQS:
http://www.
jefferson.edu/population_health/request_brochure.html
.
INTRODUCTION TO QUALITy AND PATIENT SAFETy
who Should Attend?
This program is designed for those who are interested in understanding and working
successfully in an environment geared toward optimizing the quality of care and
improv-ing patient safety. This may include government agencies, consumer groups, quality
organizations, health plans, hospitals, nursing homes, physicians and physician
organiza-tions, home health agencies, other providers of Medicare services (ambulance, DMe, lab),
nurses and other clinicians, medical coding and billing staff, health care financial and
auditing personnel, and many others.
Learning Objectives
The introduction to Quality and Patient Safety Certificate Program will provide
partici-pants with the understanding and tools necessary to work successfully with the new
quality and patient safety process, requirements, and timetable. by the end of this
train-ing, participants will be able to create an action plan that will outline key initiatives to be
taken with respect to Patient safety implementation in their own organizations.
Course Description
This is a practical, in-depth course for professionals who want to understand patient
safety issues in the context of their own local setting. The course will be geared to those
who have limited training, but will also cater to those who have increasing levels of
knowledge and training in the field. at the end of the course, participants will have 90
days to complete the online examination. Completion of the five elements of the training
will earn the participants a certificate of completion.
weDNeSDaY, SePTeMbeR 18, 2013
7:00 am
Colloquium Registration
oPTioNal PReCoNfeReNCe SYMPoSia
PRECONFERENCE QUALITy AND PATIENT SAFETy
CERTIFICATE BOOT CAMPS
(Optional; Choose One)
BOOT CAMP I: INTRODUCTION TO QUALITy AND PATIENT SAFETy
This intensive session is designed for healthcare professionals who wish to improve their
knowledge and understanding of the tenets of quality and safety and its application in
real-world settings.
Quality improvement and safety are among the key cornerstones of health reform. This
session will provide you with the foundation to implement innovative quality initiatives
in your institutions. we will examine the latest clinical guidelines and emerging trends in
healthcare quality and safety.
Program Faculty:
David B. Nash, MD, MBA,
Dean, Jefferson School of Population
Health, Dr. Raymond C. and Doris N. Grandon Professor of Health Policy,
Thomas Jefferson University, Philadelphia, PA
James Pelegano, MD, MS,
Assistant Professor, Jefferson School
of Population Health; Program Director, Master of Healthcare Quality
and Safety Management, Jefferson School of Population Health,
Philadelphia, PA
8:00 am
welcome and Introduction
David B. Nash, MD, MBA
8:15 am
Quality and Safety: Overview
David B. Nash, MD, MBA
9:15 am
Quality and Safety under the ACA
David B. Nash, MD, MBA
9:45 am
Break
10:15 am
A Quality Continuum across Transitions of Care:
what Do we Measure?
James Pelegano, MD, MS
11:15 am
A Quality Model for Outpatient Medical Providers
James Pelegano, MD, MS
Noon
Preconference Adjournment; Lunch on your Own
BOOT CAMP II: NEw HORIzONS FOR RESPONDING TO MEDICAL
INjURy: COMMUNICATION, LEARNING, AND RESOLUTION
Demonstration grants from the Patient Safety and Medical liability initiative support the
implementation and evaluation of evidence-based patient safety and medical liability
projects. The agency for healthcare Research and Quality (ahRQ) funded a small number
of demonstration grants for a total amount of $19.7 million.
These grants included a variety of models that meet one or more of the patient safety
and medical liability reform initiative goals, including:
• Reducing preventable harms.
• Informing injured patients promptly, and making efforts to provide prompt compensation.
• Promoting early disclosures and settlement, through a court-directed alternative
dispute resolution model.
This workshop will share research models used and the results that have been seen from
these ahRQ funded projects.
8:00 am
welcome and Introduction
Kathleen Jennison Goonan, MD,
President and Chief Executive Officer,
Goonan Performance Strategies, LLC, Boston, MA
David Mayer, MD,
Vice President, Quality and Safety, MedStar Health;
Founder, Annual Telluride International Patient Safety Roundtable and
Patient Safety Medical Student Summer Camp, Columbia, MD
8:10 am
Overview of the Patient Safety and Medical
Liability Initiative
Thomas Gallagher, MD,
Associate Professor of Medicine and Medical
History & Ethics, University of Washington School of Medicine; Attending
Physician, UWMC - Roosevelt, General Internal Medicine Center, Division of
General Internal Medicine, Department of Medicine, Seattle WA
Timothy B. McDonald, MD, JD,
Chief Safety and Risk Officer for Health
Affairs, University of Illinois at Chicago Medical Center, Chicago, IL
8:30 am Presentations on Research Model and
Results from Principal Investigators of Five
AHRQ Funded Patient Safety-Medical Liability
Demonstration Grants
10:30 am Break
11:00 am
Panel Discussion with Audience on Results and
Next Steps for the Patient Safety and Medical
Liability Initiative
Noon
Preconference Adjournment; Lunch on your Own
SPeCial SUbSCRiPTioN offeR
Accountable Care News
,
Health Insurance Marketplace News, Medical Home News,
Predictive Modeling News
and
Readmissions News
represent a family of publications
dedicated to providing the most in-depth and up-to-date news and analysis in their
respective fields. They are now pleased to offer attendees of the Population health
Colloquium a very special discounted subscription offer.
all five publications offer 12 pages of outstanding content each month on aCos, the
health insurance marketplace, the patient-centered medical home, predictive
model-ing, and all payer all cause hospital readmissions, respectively. every issue includes
three in-depth feature articles, brief updates on late-breaking indus try news and
resources, a Thought leader segment featuring national opinion leaders commenting
on an important issue of the day, and an interview with a key figure in the field.
SPeCial ColloQUiUM aTTeNDee SUbSCRiPTioN offeR
Save $173 off the annual subscription rate for your first year, plus you can cancel at
any time and receive a pro rata refund.
SPeCial aNNUal SUbSCRiPTioN RaTe — pay just $295 instead of the regular $468.
Use the Colloquium Registration form in this brochure and complete the respective
newsletter subscription information.
weDNeSDaY, SePTeMbeR 18, 2013
aGeNDa DaY i
OPENING PLENARy SESSION: THE DOMESTIC
HEALTHCARE QUALITy AND PATIENT SAFETy
AGENDA
1:00 pm
welcome and Introduction
David B. Nash, MD, MBA,
Dean, Jefferson School of Population
Health, Dr. Raymond C. and Doris N. Grandon Professor of Health Policy,
Thomas Jefferson University, Philadelphia, PA (Co chair)
1:15 pm
Health Care Reform for Person-Centered Care
Mark McClellan, MD, PhD,
Director, Engelberg Center for Health
Care Reform, Brookings Institution; Former CMS Administrator and FDA
Commissioner, Washington, DC
2:00 pm
Can Payment and Delivery System Reform
Serve as Levers to Improve Healthcare Quality
and Patient Safety?
Richard Gilfillan, MD,
Director, Center for Medicare and Medicaid
Innovation, Centers for Medicare and Medicaid Services; Former President
and Chief Executive Officer, Geisinger Health Plan; Former Executive Vice
President of Insurance Operations, Geisinger Health System, Washington, DC
2:45 pm
Break
3:15 pm
where Policy and Practice Meet to Improve
Healthcare Quality and Patient Safety
Carolyn M. Clancy, MD,
Director, Agency for Healthcare Research and
Quality, Rockville, MD
4:00 pm
Leaping the Knowing-Doing Gap: Using Data
and Transparency to Forge Rapid Quality and
Safety Improvements
Bernadette Loftus, MD,
Associate Executive Director, Mid-Atlantic
Permanente Medical Group, Kaiser Permanente, Rockville, MD
4:30 pm
Achieving the Outcomes we Deserve —
How to Use Data and Best Practices Effectively
Richard Corder, MHA, FACHE,
Assistant Vice President, Business
Development, CRICO Strategies, Cambridge, MA
5:00 pm
ADjOURNMENT AND BOARD SHUTTLE BUSES
TO SPECIAL NETwORKING RECEPTION AT
THE KAISER PERMANENTE’S NEw CENTER
FOR TOTAL HEALTH
featuring cutting-edge technologies that attendees can review and
try out and interactive walls that participants can touch to learn more
about health care and healthy living!
ThURSDaY, SePTeMbeR 19, 2013
aGeNDa DaY ii
7:00 am
Registration Opens;
Continental Breakfast in Exhibit Hall
MORNING PLENARy SESSION:
TRANSLATING POLICy TO PRACTICE
8:00 am
welcome and Introduction; How to Move
from Policy to Practice in Improving Healthcare
Quality and Patient Safety
David Mayer, MD,
Vice President, Quality and Safety, MedStar Health;
Founder, Annual Telluride International Patient Safety Roundtable and
Patient Safety Medical Student Summer Camp; Former Co-Executive
Director, UIC Institute for Patient Safety Excellence, Columbia, MD (Co chair)
8:30 am
Achieving Breakthrough Transformation in
US Health Care
Peggy O’Kane PhD,
President, National Committee for Quality
Assurance (NCQA), Washington, DC
9:00 am
Human Factors Engineering
Rollin (Terry) Fairbanks, MD, MS, FACEP,
Director, National Center
for Human Factors Engineering in Healthcare, Hyattsville, MD
9:30 am
New Approaches to Transparency
Timothy B. McDonald, MD, JD,
Chief Safety and Risk Officer for Health
Affairs, University of Illinois at Chicago Medical Center, Chicago, IL
10:00 am
Break
10:30 am
Patient Partnerships in Quality and Safety
Rosemary Gibson, MSc
Author, Speaker and National Leader in Safety;
Former Senior Advisor, Robert Wood Johnson Foundation, Arlington, VA
Victoria Nahum,
Co-Founder and Executive Director, Safe Care Campaign,
Joint Commission Center for Transforming Healthcare, Atlanta, GA
11:00 am
High Reliability
Gary R. Yates, MD,
President, Healthcare Performance Improvement (HPI);
President, Sentara Healthcare Quality Care Network (SQCN), Norfolk, VA
11:30 am
Care for the Caregiver
Susan Scott, RN, MSN,
Patient Safety Officer, University of Missouri
Health Care System, Columbia, MO
Noon
NETwORKING LUNCHEON
HOTEL INFORMATION/RESERVATIONS
The hyatt Regency Crystal City is the official hotel for the Twelfth National Quality Colloquium. a special group rate of $239.00 single/double per night (plus tax) has been arranged for
Colloquium attendees. To make your hotel reservations online please go to
www.QualityColloquium.com/travel.html
for instructions on how to make your reservation and obtain the
group rate. You may also make a reservation by calling Central Reservations toll free at 1-888-421-1442 or 703-418-1234 to reach the hotel directly. Please refer to QUaliTY ColloQUiUM
(hCCa) when calling. Reservations at the group rate will be accepted while rooms are available or until the cut-off date of Tuesday, august 27, 2013. after this, reservations will be
accepted on a space-available basis at the prevailing rate.
AFTERNOON TRACK SESSIONS
TRACK I:
CAPABILITIES FOR HEALTH REFORM AND
PERFORMANCE EXCELLENCE
1:00 pm
Overview and Introductions
Kathleen Jennison Goonan, MD,
President and Chief Executive Officer,
Goonan Performance Strategies, LLC, Boston, MA
(Moderator)
1:15 pm
Overview of High Performance and High Reliability
Kathleen Jennison Goonan, MD,
President and Chief Executive Officer,
Goonan Performance Strategies, LLC, Boston, MA
1:45 pm
Building a Culture of High Reliability and Safety
Gary R. Yates, MD,
President, Healthcare Performance Improvement (HPI);
President, Sentara Healthcare Quality Care Network (SQCN), Norfolk, VA
2:15 pm
Henry Ford’s No Harm Campaign
William Conway, MD,
Chief Executive Officer, Henry Ford Medical
Group; Chief Quality Officer, Henry Ford Health System, Detroit, MI
2:45 pm
Break
3:15 pm
Innovations in Safety, Quality and Use of
Real-Time Patient Reports for Improvement
Seth Glickman, MD, MBA,
Professor of Emergency Medicine,
University of North Carolina School of Medicine, Chapel Hill, NC
3:45 pm
Leadership Development and Structures
for Quality Success
H. Douglas Sears, MBA,
Goonan Performance Strategies; Former
Director of Performance Improvement and Knowledge Transfer,
Bon Secours Health System, Marriottsville, MD
4:15 pm
Bringing Focus to Health Care Strategy Deployment
Ed Barrows,
Goonan Performance Strategies, Formerly Balanced
Scorecard Collaborative, Bentley University School of Business,
Cambridge, MA
4:45 pm
ADjOURNMENT, NETwORKING RECEPTION
AND POSTER BOARDS
TRACK II:
HUMAN FACTORS ENGINEERING AND
INNOVATION APPLICATIONS IN QUALITy AND
SAFETy PERFORMANCE EXCELLENCE
1:00 pm
Overview and Introductions
David Mayer, MD,
Vice President, Quality and Safety, MedStar Health;
Founder, Annual Telluride International Patient Safety Roundtable and
Patient Safety Summer Camps, Columbia, MD (Moderator)
1:15 pm
Usability Models for Safe Care
Vicki R. Lewis, PhD,
Scientific Director and Usability Division Chief;
National Center for Human Factors Engineering, Washington, DC
1:45 pm
Systems Engineering Approaches to Root
Cause Analysis
A. Zach Hettinger, MD, MS,
Director of Informatics Research,
National Center for Human Factors Engineering, Washington, DC
2:15 pm
Understanding the Skill-Based Error Problem
Raj Ratwani, PhD,
Senior Human Factors Research Scientist,
National Center for Human Factors Engineering , Washington, DC
2:45 pm
Break
3:15 pm
Human Factors Strategies Related to Team Building
Sarah Henrickson Parker, PhD,
Human Factors Research Scientist,
National Center for Human Factors Engineering, Washington, DC
3:45 pm
Evidence-Based Risk Reduction: A Tale of
Three Colored Swans
Mark S. Smith, MD, FACEP,
Director, MedStar Institute for Innovation;
Chairman, MedStar Emergency Physicians; Professor and Chairman
of Emergency Medicine, Georgetown University School of Medicine,
Washington, DC
4:15 pm
More Than just “Likes”: Using Social Networks
to Change Health Behavior
Tracy Granzyk, MS,
Director, Patient Safety and Quality Innovation,
MedStar Health, Columbia, MD
4:45 pm
ADjOURNMENT, NETwORKING RECEPTION
AND POSTER BOARDS
TRACK III: BEST PRACTICES IN PATIENT SAFETy AND QUALITy
1:00 pm
Overview and Introductions
1:15 pm
Unlocking the Potential of Medication
Management and Medication Adherence
Valerie Fleishman,
Executive Director, NEHI, Cambridge, MA
1:45 pm
Achieving Optimization and Functional
Outcomes for the Orthopedic Patient
Chris Vannello, RN, BSN,
Director of Quality, Main Line Health and
Rothman Institute, Philadelphia, PA
2:15 pm
The Science of Safety: Creating Systems of
Profound Knowledge
Eric Jackson, Jr. , MD, MBA,
Director, Health Care Delivery Science;
Associ-ate Director, Value Institute, Christiana Care Health System, Newark, DE
2:45 pm
Break
3:15 pm
Hot zones: An Approach to Community-Based
Design
Trent Haywood, MD,
Chief Medical Officer, Blue Cross Blue Shield
Association, Chicago, IL
3:45 pm
Bending The Healthcare Cost Curve
Richard L. Gilbert, MD, MBA,
Corporate Medical Director, Southeast
Anesthesiology Consultants, a division of American Anesthesiology,
Charlotte, NC
4:15 pm
From Chaos to Calm: How Standardizing
the Admit Process Supports the Care Team
and the Patient
Scott Heisler, RN, MBA,
Innovation Consultancy, Kaiser Permanente,
Oakland, CA
Laura Janisse, MFA Design,
Innovation Consultancy, Kaiser
Permanente, Oakland, CA
4:45 pm
ADjOURNMENT, NETwORKING RECEPTION
AND POSTER BOARDS
eXhibiT aND SPoNSoRShiP oPPoRTUNiTieS
Take advantage of this unique opportunity to expand your reach! The Colloquium is
attended by highly influential and experienced professionals. Sponsorship offers you
strategic positioning as an industry leader. for more information call 206-673-4815 or
email [email protected].
fRiDaY, SePTeMbeR 20, 2013
aGeNDa DaY iii
THE FUTURE OF PATIENT SAFETy AND QUALITy
HEALTHCARE
8:00 am
welcome and Introduction to Day III
Plenary Session
David B. Nash, MD, MBA,
Dean, Jefferson School of Population Health,
Dr. Raymond C. and Doris N. Grandon Professor of Health Policy, Thomas
Jefferson University, Philadelphia, PA (Co chair)
8:15 am
Keynote Address: The Politics of Patient Safety:
Have Forces Aligned to Drive an Effective Public/
Private Partnership to Improve Healthcare
Quality and Patient Safety?
Susan Dentzer,
Senior Policy Advisor, Robert Wood Johnson Foundation;
Former Editor-in-Chief,
health affairs;
Health Policy Analyst,
The PbS
News hour,
Washington, DC
9:00 am
A National Strategy for Quality Measurement:
Challenges and Opportunities
Christine K. Cassel, MD,
President and Chief Executive Officer,
National Quality Forum, Washington, DC
9:30 am
A Dialogue on the Future of Patient Safety
and Healthcare Quality
Christine K. Cassel, MD,
President and Chief Executive Officer,
National Quality Forum, Washington, DC
Patrick Conway, MD, MSc,
Chief Medical Officer and Director, Office of
Clinical Standards and Quality, Centers for Medicare & Medicaid Services,
Baltimore, MD
Dave Davis, MD, CCFP, FCFP, FRCPC(hon),
Senior Director, Continuing
Health Education and Improvement, Association of American Medical
Colleges, Washington, DC
Robert W. Dubois, MD, PhD,
Chief Science Officer, National
Pharmaceutical Council, Washington, DC
Timothy B. McDonald, MD, JD,
Chief Safety and Risk Officer for Health
Affairs, University of Illinois at Chicago Medical Center, Chicago, IL
David B. Nash, MD, MBA,
Dean, Jefferson School of Population Health,
Dr. Raymond C. and Doris N. Grandon Professor of Health Policy, Thomas
Jefferson University, Philadelphia, PA (Moderator)
10:30 am
Break
TRACK IV: TEACHING FOR QUALITy
1:00 pm
Overview and Introductions
Jennifer S. Myers, MD,
Associate Professor of Clinical Medicine,
Patient Safety Officer, and the Director of Quality and Safety Education,
Department of Medicine, Perelman School of Medicine, University of
Pennsylvania, Philadelphia, PA (Co-Moderator)
Brenda Helen Sheingold, PhD, RN,
Assistant Professor, Secretary to
the Faculty, Coordinator Healthcare Quality MSN, The George Washington
University School of Nursing, Washington, DC (Co-Moderator)
1:15 pm
Teaching Quality Improvement and Patient
Safety: Core Competencies for Faculty
Nancy Davis, PhD,
Director, Practice Based Learning and Improvement,
Association of American Medical Colleges, Washington, DC
1:45 pm
Preparing Future Leaders: Curriculum for
HMS Fellowship in Quality and Patient Safety
Susan A. Abookire, MD, MPH,
Chair of the Department of Quality
and Patient Safety, Mount Auburn Hospital, Cambridge, MA
2:15 pm
Optimal Timing for Educating Physicians
on Quality? (It’s Always)
Peter B. Angood MD, FRCS(C), FACS, FCCM,
Chief Executive Officer,
American College of Physician Executives (ACPE), Tampa, FL
2:45 pm
Break
3:15 pm
Advancing the Science of Quality and Patient
Safety in the Clinical Setting
Marilyn Szekendi, PhD, RN,
Director, Quality Research, UHC, Chicago, IL
3:45 pm
Instilling a Culture of Quality in Health Care
through Education
Joseph Bocchino, EdD, MBA,
Senior Associate Dean for Health
Sciences, The George Washington University School of Medicine and
Health Sciences, Washington, DC
Ozgur Ekmekci, EdD, MBA,
Director, Health Care Quality Master’s
Program, The George Washington University, School of Medicine and
Health Sciences, Washington, DC
4:15 pm
Teaching Quality: Linking Evidence, Tools
and Human Capital
Sharon Hibay, RN, DNP,
Director of Performance Measures, American
Board of Internal Medicine, Philadelphia, PA
4:45 pm
ADjOURNMENT, NETwORKING RECEPTION
AND POSTER BOARDS
© 2009 Henr y S ch w albenber g
CLOSING MINI SUMMITS
MINI SUMMIT I: CHALLENGES OF EFFECTIVE GOVERNANCE IN
THE CHANGING HEALTHCARE ENVIRONMENT
10:45 am
welcome and Introductions
Sean Patrick Murphy, AB, MHA, JD,
Senior Vice President and Corporate General Counsel,
Solaris Health System, Edison, NJ (Moderator)
11:00 am
Panel Discussion
Douglas Brown, Esq.,
Senior Vice President and General Counsel, UMass Memorial Health
Care System; Former General Counsel, Deputy Commissioner and Acting Commissioner,
Mas-sachusetts Division of Medical Assistance, Worcester, MA
Melanie C. Dreher, PhD, RN, FAAN,
John L. and Helen Kellogg Dean, Rush University
College of Nursing; Chairperson of the Board of Trinity Health System Chicago, IL
Lawrence Prybil, PhD, FACHE,
Professor and Associate Dean, College of Public Health,
University of Kentucky, Lexington, KY
12:30 pm
COLLOQUIUM ADjOURNMENT
MINI SUMMIT II: THE ROLE OF MEDICATIONS IN ACHIEVING
QUALITy AND BUNDLED PAyMENT ENVIRONMENT
10:45 am
welcome and Introductions
Dave Domann, MS, RPh,
Director Health Care Quality, Strategic Customer Group,
Johnson & Johnson Health Care Systems Inc., Titusville, NJ
Woody Eisenberg, MD,
Senior Vice President, Performance Measurement and Strategic
Alliances, Pharmacy Quality Alliance, Springfield VA
Jerry Penso, MD, MBA,
Chief Medical and Quality Officer, American Medical Group
Association, Washington, DC
Robert W. Dubois, MD, PhD,
Chief Science Officer, National
Pharmaceutical Council, Washington, DC (Moderator)
12:30 pm
COLLOQUIUM ADjOURNMENT
MINI SUMMIT III: SCHOLARSHIP OF QUALITy AND SAFETy
10:45 am
welcome and Introductions
David B. Nash, MD, MBA,
Dean, Jefferson School of Population Health, Dr. Raymond C. and
Doris N. Grandon Professor of Health Policy, Thomas Jefferson University, Philadelphia, PA
(Co chair)
11:00 pm
Getting the Biggest Impact from Publishing
Applied Research
Maulik Joshi, DrPH,
President, Health Research & Educational Trust; Editor in Chief,
journal for healthcare Quality,
Chicago, IL
11:30 am
Achieving Synergy between Designing QI
Projects and writing them up for Publication
Kaveh G. Shojania, MD,
Director, University of Toronto Centre for Patient Safety;
Associate Professor of Medicine, University of Toronto; Editor-in-Chief,
bMj Quality & Safety,
Toronto, Canada
Noon
Panel Discussion
Farrokh Alemi, PhD,
Associate Editor,
Quality Management in health Care,
Department of Health System Administration, Georgetown University, Washington, DC
Susan Carr,
Editor and Associate Publisher,
Patient Safety & Quality healthcare,
Concord, MA
Maulik Joshi, DrPH,
President, Health Research & Educational Trust; Editor in Chief,
journal for healthcare Quality,
Chicago, IL
Mark W. Scerbo, PhD, FHFE,
Professor, Human Factors, Department of Psychology,
Old Dominion University; Associate Editor,
Simulation in healthcare,
Norfolk, VA
Kaveh G. Shojania, MD,
Director, University of Toronto Centre for Patient Safety;
Associate Professor of Medicine, University of Toronto; Editor-in-Chief,
bMj Quality & Safety,
Toronto, Canada
12:30 pm
COLLOQUIUM ADjOURNMENT
SaVe TheSe DaTeS!
All are Hybrid Conferences/Internet Events
Produced by California Association of Physician Groups
(CAPG) and Integrated Healthcare Association (IHA) —
Co-located November 4 – 6, 2013, Los Angeles, CA:
foURTh NaTioNal aCCoUNTable
CaRe oRGaNizaTioN (aCo) CoNGReSS
The Leading Forum on the Accountable Care Organizations (ACOs) and Related Delivery
System and Payment Reform
Media Partners:
Harvard Health Policy Review, Health Affairs,
Accountable Care New
s and
Medical Home News
www.ACOCongress.com
fiRST NaTioNal healTh iNSURaNCe
eXChaNGe SUMMiT weST
The Leading Forum on Public and Private Health Insurance Exchanges and
Responsive Strategies by Government, Plans and Providers
Media Partners:
Harvard Health Policy Review
and
Health Affairs
www.HealthInsuranceExchangeSummit.com
Co-located in December 2013, washington, DC:
eiGhTh NaTioNal RaC (aND MaC) SUMMiT
Media Partners:
Harvard Health Policy Review
and
Health Affairs
December 4 – 6 • www.RACSummit.com
SeVeNTh NaTioNal PReDiCTiVe MoDeliNG SUMMiT
The Leading Forum on Health Care Predictive Modeling Implications, Strategies
and Solutions for Care Management, Underwriting, Profiling and Related Activities
Media Partners:
Harvard Health Policy Review, Health Affairs
and
Predictive Modeling News
December 4 – 5 • www.PredictiveModelingSummit.com
foURTh NaTioNal MeDiCaRe ReaDMiSSioNS SUMMiT
The Leading Forum on the New Medicare 30 Day Readmissions Rules and
Technology-Enabled Strategies for Transitions of Care
Media Partners:
Harvard Health Policy Review
and
Health Affairs
December 4 – 6 • www.ReadmissionsSummit.com
NiNTh NaTioNal PaY foR PeRfoRMaNCe SUMMiT
The Leading Forum on Pay for Performance, Transparency and Value-Driven Healthcare
Sponsored by the Integrated Healthcare Association
Media Partners:
Harvard Health Policy Review
and
Health Affairs
March 24 – 26, 2014, San Francisco, CA
www.PFPSummit.com
REGARDING INTERNET REGISTRATIONS
1. Individuals or groups may register for Internet access. Organizations may register for group access without presenting specific registrant names. In such instances the registering organiza-tion will be presented a series of user names and passwords to distribute to participants. 2. Each registrant will receive a user name and password for access. Registrants will be able to change their user names and passwords and manage their accounts.
3. Internet registrants will enjoy six (6) months access from date of issuance of user name and password.
4. Only one user (per user name and password) may view or access archived conference. It is not permissible to share user name and password with third parties. Should Internet registrants choose to access post conference content via Flash Drive, this individual use limitation applies. It is not permissible to share alternative media with third parties.
5. User name and password use will be monitored to assure compliance.
6. Each Internet registration is subject to a “bandwidth” or capacity use cap of 5 gb per user per month. When this capacity use cap is hit, the registration lapses. Said registration will be again made available at the start of the next month so long as the registration period has not lapsed and is subject to the same capacity cap.
7. For Webcast registrants there will be no refunds for cancellations. Please call the Conference Office at 800-503-7630 or 206-452-5516 for further information.
REGARDING ONSITE REGISTRATION, CANCELLATIONS AND SUBSTITUTIONS
1. For onsite group registrations, full registration and credit card information is required for each registrant. List all members of groups registering concurrently on fax or scanned cover sheet. 2. For onsite registrants there will be no refunds for “no-shows” or for cancellations. You may send a substitute or switch to the Webcast option. Please call the Conference Office at 800-503-7630 or 206-452-5516 for further information.
METHOD OF PAyMENT FOR TUITION
Make payment to Health Care Conference Administrators LLC by check, MasterCard, Visa or American Express. Credit card charges will be listed on your statement as payment to Health-Care (HC) Conf LLC. Checks or money orders should be made payable to Health Health-Care Confer-ence Administrators LLC. A $30 fee will be charged on any returned checks.
REGISTRATION OPTIONS
Registration may be made online or via mail, fax or scan. You may register through either of the following: • Online at www.QualityColloquium.com.
• Fax/Mail/Email using this printed registration form. Mail the completed form with payment to the Conference registrar at 22529 39th Ave. SE, Bothell, WA 98021, or fax the completed form to 206-319-5303, or scan and email the completed form to [email protected]. Checks or money orders should be made payable to Health Care Conference Administrators LLC. The following credit cards are accepted: American Express, Visa or MasterCard. Credit card charges will be listed on your statement as payment to HealthCare (HC) Conf LLC.
For registrants awaiting company check or money order, a credit card number must be given to hold registration. If payment is not received by seven days prior to the Colloquium, credit card payment will be processed.
TAX DEDUCTIBILITy
Expenses of training including tuition, travel, lodging and meals, incurred to maintain or improve skills in your profession may be tax deductible. Consult your tax advisor. Federal Tax ID: 91-1892021.
INTELLECTUAL PROPERTy POLICy
Unauthorized sharing of Colloquium content via Internet access through the sharing of user names and passwords or via alternative media (Flash Drive) through the sharing of said media is restricted by law and may subject the copyright infringer to substantial civil damages. The Colloquium aggressively pursues copyright infringers. If a registrant needs the ability to share Colloquium content within his or her organization, multiple Colloquium registrations are avail-able at discounted rates.
The Colloquium will pay a reward for information regarding unauthorized sharing of Colloqui-um content. The reward will be one quarter (25%) of any recovery resulting from a copyright infringement (less legal fees and other expenses related to the recovery) up to a maximum reward payment of $25,000. The payment will be made to the individual or individuals who in the opinion of our legal counsel first provided the factual information, which was necessary for the recovery. If you have knowledge regarding the unauthorized Colloquium content sharing, contact the Colloquium registration office.
QUALITy COLLOQUIUM CONTINUING EDUCATION CREDITS ACCME Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of the Institute for the Advancement of Human Behavior (IAHB) and Health Care Conference Administrator (dba GHC, LLC Healthcare). The IAHB is accredited by the ACCME to provide continuing medical education for physicians.
Credit Designation Statement
The IAHB designates this live activity for a maximum of 18 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
CME credit is available for all onsite and online attendees. NASBA
Health Care Conference Administrators, LLC (dba GHC, LLC Healthcare) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accoun-tancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. A recommended maximum of 20.0 credits based on a 50-minute hour will be granted for the entire learning activity. This program addresses topics that are of a current concern in the healthcare quality and patient safety en-vironment. This is an update, group-live activity. For more information regarding administra-tive policies such as complaints or refunds, call 425-233-5075 or email [email protected]. POSTCONFERENCE APPLICATION FOR CREDIT
ABQAURP
ABQAURP Diplomates who would like to utilize CE credits received from an accredited pro-vider other than ABQAURP must complete and return this form with the required documen-tation and fees: www.abqaurp.org/pdf/recert-app.pdf. The Colloquium will issue a certificate of attendance to be submitted in conjunction with the ABQAURP form.
CERTIFICATE OF ATTENDANCE
Onsite attendees can also request a Certificate of Attendance which they can file with appropriate entities for credit, and webcast attendees can request a Webcast Certificate of Attendance on which they can certify the number of hours they watched and can file with appropriate entities for credit.
CANCELLATIONS/SUBSTITUTIONS
No refunds will be given for “no-shows” or for cancellations of either webcast or onsite registra-tions. You may send a substitute or transfer your onsite registration to a webcast registration. For more information, please call the Conference Office at 800-503-7630 or 206-452-5516. REGISTRATION BINDING AGREEMENT
Registration (whether online or by this form) constitutes a contract and all of these terms and conditions are binding on the parties. In particular, these terms and conditions shall apply in the case of any credit/debit card dispute.
GENERAL TERMS AND CONDITIONS
Program subject to cancellation or change. If the program is cancelled the only liability of the Colloquium will be to refund the registration fee paid. The Colloquium shall have no liability regarding travel or other costs. Registration form submitted via fax, mail, email or online consti-tutes binding agreement between the parties.
FOR FURTHER INFORMATION
Call 800-503-7630 (Continental US, Alaska and Hawaii only) or 206-452-5516, send e-mail to [email protected], or visit our website at www.QualityColloquium.com.
THE FOLLOwING REGISTRATION TERMS AND CONDITIONS APPLy
HOw TO REGISTER: Fully complete the form on page 11; also complete the
section below if applicable (one form per registrant, photocopies acceptable).
Payment must accompany each registration (U.S. funds, payable to Health Care
Conference Administrators, LLC).
ONLINE: Secure online registration at www.QualityColloquium.com.
FAX: 206-319-5303 (include credit card information with registration)
MAIL: Conference Office, 22529 39th Ave SE, Bothell, WA 98021
FOR REGISTRATION QUESTIONS:
PHONE: 800-503-7630 (Continental US, Alaska and Hawaii only) or
206-452-5516, Monday-Friday, 7 AM - 5 PM PST
E-MAIL: [email protected]
STANDARD RATE
:❏ Through Friday, July 5, 2013* $1,985
❏ Through Friday, August 9, 2013** $2,385
❏ After Friday, August 9, 2013 $2,785
The Quality Colloquium is offering two Quality and Patient Safety Certificate Programs. Participants may select either Introduction to Quality and Patient Safety or New Horizons for Responding to Medical Injury: Communication, Learning, and Resolution.
To qualify for these programs you must register for a preconference workshop, the Colloquium and the program exam. The programs includes preconference readings and questions and a post conference online examination. Program registrants also receive access to the Colloquium
webcast archive for 6 months following the event.
The following special package registration offers a $300 discount to onsite registrants who wish to add the Certificate program to their Colloquium experience. The package price includes all of the above described elements of the program. Webcast registrants automatically get the Certificate program as part of their registration fee.
SPECIAL PROVIDER RATE***:
❏ Through Friday, July 5, 2013* $1,785
❏ Through Friday, August 9, 2013** $2,085
❏ After Friday, August 9, 2013 $2,385
ACADEMIC/GOVERNMENT/CLINIC RATE****:
❏ Through Friday, July 5, 2013* $1,385
❏ Through Friday, August 9, 2013** $1,585
❏ After Friday, August 9, 2013 $1,785
SPECIAL PACKAGE DISCOUNT FOR QUALITy AND PATIENT SAFETy CERTIFICATE PROGRAMS
quAlITy cOllOquIum • wAshINgTON, Dc
COMPLETE THE FOLLOWING. PLEASE PRINT CLEARLY:
NAME
SIGNATURE OF REGISTRANT - REQUIRED JOB TITLE
ONSITE CONFERENCE ATTENDANCE
Onsite conference registration includes onsite attendance, professional networking, and live interaction with the faculty, plus a conference materials Data-DVD.
PRECONFERENCE BOOT CAMPS
Wednesday, September 18 (Choose one only — a precon is required for the Patient Quality and Safety Certificate Program) $ 495❏ Precon I: Introduction to Quality and Patient Safety
❏ Precon II: New Horizons for Responding to Medical Injury: Communication, Learning, and Resolution
CONFERENCE – STANDARD RATE
(Does not include Preconference):❏ Through Friday, July 5, 2013* $1,195
❏ Through Friday, August 9, 2013** $1,595
❏ After Friday, August 9, 2013 $1,995
SPECIAL PROVIDER RATE***
(Does not include Preconference):❏ Through Friday, July 5, 2013* $ 995
❏ Through Friday, August 9, 2013** $1,295
❏ After Friday, August 9, 2013 $1,595
SPECIAL ACADEMIC/GOVERNMENT/CLINIC RATE****
(Does not include Preconference):❏ Through Friday, July 5, 2013* $ 595
❏ Through Friday, August 9, 2013** $ 795
❏ After Friday, August 9, 2013 $ 995
❏
QUALITy AND SAFETy CERTIFICATE PROGRAM
(Includes preconference readings and questions, post conference online examination, and certificate. Requires preconference and conference registration.) $ 595❏ Introduction to Quality and Patient Safety
❏ New Horizons for Responding to Medical Injury: Communication, Learning, and Resolution
GROUP REGISTRATION DISCOUNT
(Does not include Preconference):Three or more registrations submitted from the same organization at the same time receive the following discounted rates for conference registration only. To qualify, all registrations must be submitted simultaneously:
❏ Through Friday, July 5, 2013* $ 795
❏ Through Friday, August 9, 2013** $1,095
❏ After Friday, August 9, 2013 $1,395
CONFERENCE ELECTRONIC MEDIA:
Onsite Attendees — Following the Colloquium, the video and presentations are made avail-able in the following formats. To take advantage of the discounted prices below, you must reserve media WITH your Colloquium registration:
❏ Flash Drive ($99 + $15 shipping) $ 114 ❏ 6 months’ access on Web $ 99
SPECIAL SUBSCRIPTION OFFER FOR BOTH ONSITE AND ONLINE ATTENDEES:
You can purchase an annual subscription to Accountable Care News, Health Insurance Marketplace News, Medical Home News, Predictive Modeling News or Readmissions News for only $295 (regular rate $468) when ordered with your conference registration.
❏ Accountable Care News $ 295 ❏ Medical Home News $ 295
❏ Health Insurance Marketplace News $ 295 ❏ Readmissions News $ 295
❏ Predicitive Modeling News $ 295
wEBCAST CONFERENCE ATTENDANCE
All webcast registrants are automatically registered for ALL Colloquium events — the preconference boot camp, the conference, and the Quality and Safety Certificate Pro-gram. Webcast conference registration includes the live Internet feed from the Colloquium, plus six months of continued archived webcast access, available 24/7.
INDIVIDUAL REGISTRATION
(Includes the preconference, full conference, and Quality and Patient Safety Certificate Program):❏ Through Friday, July 5, 2013* $ 795
❏ Through Friday, August 9, 2013** $1,095
❏ After Friday, August 9, 2013 $1,395
SPECIAL ACADEMIC/GOVERNMENT/CLINIC RATE****:
❏ Through Friday, July 5, 2013* $ 495
❏ Through Friday, August 9, 2013** $ 595
❏ After Friday, August 9, 2013 $ 695
GROUP REGISTRATION
:Group registration offers the substantial volume discounts set forth below.
All webcast group registrants are enrolled in the preconference, conference and Quality and Safety Certificate Program.
Group registration offers the possibility of implementing an online Quality and Safety Certificate Program. Group registration permits the organizational knowledge coordinator either to share conference access with colleagues or to assign and track employee confer-ence participation. Certificate of successful completion of online post conferconfer-ence examina-tion evidences mastery of conference body of knowledge.
Conference Access:
❏ 5 or more $595 each ❏ 20 or more $395 each❏ 10 or more $495 each ❏ 40 or more $295 each See INTELLECTUAL PROPERTY POLICY, page 10.
CONFERENCE ELECTRONIC MEDIA:
Webcast attendees — Following the Colloquium, the video and presentations are made available on a flash drive. To take advantage of the discounted price below, you must reserve media WITH your Colloquium registration:
❏ Flash Drive ($99 + $15 shipping) $ 114
(All Webcast attendees automatically receive 6 months access on web.)
REGISTRATION BINDING AGREEMENT
Registration (whether online or by this form) constitutes a contract and all of these terms and conditions are binding on the parties. In particular, these terms and conditions shall apply in the case of any credit/debit card dispute. For online and onsite registrants there will be no refunds for “no-shows” or cancellations.
ACCOUNT #
EXPIRATION DATE SECURITY CODE
NAME OF CARDHOLDER SIGNATURE OF CARDHOLDER
PAyMENT
Discount Code:
TOTAL FOR ALL OPTIONS,
ONSITE OR wEBCAST:
Please enclose payment with your registration and return it to the Registrar at Quality Colloquium, 22529 39th Ave SE, Bothell, WA 98021, or fax your credit card payment to 206-319-5303.
You may also register online at www.QualityColloquium.com.
❏ Check/money order enclosed (payable to Health Care Conference Administrators LLC)
❏ Payment by credit card: ❏ American Express ❏ Visa ❏ Mastercard If a credit card number is being given to hold registration only until such time as a check is received it must be so noted. If payment is not received by seven days prior to the Colloquium, the credit card payment will be processed. Credit card charges will be listed on your statement as payment to HealthCare (HC) Conf LLC.
ORGANIZATION ADDRESS CITY/STATE/ZIP
TELEPHONE
❏ Special Needs (Dietary or Physical)
* This price reflects a discount for registration and payment received through Friday, July 5, 2013. ** This price reflects a discount for registration and payment received through Friday, August 9, 2013. *** Provider is a hospital, Long Term Care, home health, physician, or hospice organization or its association. **** For the purpose of qualifying for a discounted rate: (1) “academic” shall apply to individuals who are full time teaching staff or full time students at an academic institution (i.e., a faculty member at a medical school or hospital residency program who also sees patients is a provider, not an academic; (2) “govern-ment” shall apply to individuals who are full time employees of federal, state or local regulatory agencies (i.e., a State university health system or local public hospital is a provider, not government); and (3) “clinic” shall apply to individuals who are full time employees of a Federally Qualified Health Center or safety net clinic. This rate does not include the Preconference for onsite attendees.
SELECT yOUR TRACK (Select one)
Thursday, September 19, 1:00 pm
❏ Track I: Capabilities for Health Reform and Performance Excellence
❏ Track II: Human Factors Engineering and Innovation Applications in Quality and Safety Performance Excellence
❏ Track III: Best Practices in Patient Safety and Quality
❏ Track IV: Teaching for Quality
SELECT yOUR MINI SUMMIT (Select one)
Friday, September 20, 10:45 am
❏ MS I: Challenges of Effective Governance in the Changing Healthcare Environment
❏ MS II: The Role of Medications in Achieving Quality and Bundled Payment Environment
❏ MS III: Scholarship of Quality and Safety
