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(3)

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(4)

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(5)

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(6)

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(7)

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(8)

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(9)

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(10)

pàg 9 de 58

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(11)

pàg 10 de 58

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, - 7 0 del Valenbisi en Valencia, pasando por

los del Bici en Zaragoza y los I0 del SEVici de Sevilla. Además en las ciudades de Valencia

y Sevilla hay la opción de adquirir el abono para una semana por 12, y respectivamente, y en Zaragoza el abono temporal es de 3 días con un precio de .

(12)

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(13)

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(14)

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(15)

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(16)

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(17)

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(18)

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(19)

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(20)

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(21)

pàg 20 de 58

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Milan: BikeMi

EuroTest rating: Good

Country: Italy

Locations: In the inner city

Number of docking stations: 150

Number of bikes for rent: 2,500

Pick-up/return: At the stations

Access: Customer card, code sent by phone/SMS

Internet address: www.bikemi.it

Strengths and weaknesses

Available all year round; anyone can use them

Users can register on the Internet, using an app or the hotline, or at six points of sale; bikes can be used immediately and returned to any station

Completely automated pick-up/return; return confirmed by a light signal Linked to public transport

Service-orientated website in several languages with lots of information; free app for mobile phones

Free hotline, number displayed at the stations and/or on bikes Realtime information provided via the website or app

Instructions at the stations and on bikes provided in several languages

Bicycles with a low-step frame, height-adjustable saddle, kickstand, basket and additional bicycle lock

Can only be used between 7am and midnight; users must be 16 or older Cash/credit card payment only

(22)

pàg 21 de 58

Turin: [TO]Bike

EuroTest rating: Good

Country: Italy

Locations: Throughout the city

Access: Customer card

Internet address: www.tobike.it

Available 24 hours a day all year round; anyone can use them

Free registration; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a light and sound signal Service-orientated website with lots of information; free app for mobile phones Free hotline, number displayed at the stations and/or on bikes

Realtime information provided via the website or app

Instructions at the stations and/or on bikes provided in several languages

Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand and basket

Users must be 16 or older

Not linked to public transport Website in Italian only

(23)

pàg 22 de 58

Bari: BARIinBICI

EuroTest rating: Poor

Country: Italy

Number of bikes for rent: 150

Internet address: http://bicincitta.com

Bikes can be used immediately and returned to any station

Completely automated pick-up/return; return confirmed by a light and sound signal Linked to public transport

Hotline number displayed at the stations and/or on bikes

Can only be used between 7am and 11pm; users must be 18 or older

Very few stations and bikes

Customer cards available from a single point of sale only, no other form of registration possible Direct-debit payment only

Staff must be notified in order to return bike to a full station No app for mobile phones

No free hotline

Instructions at the stations and/or on bikes in Italian only Bicycles with no suspension and no gears

(24)

pàg 23 de 58

Parma: Punto Bici Bike Sharing

EuroTest rating: Acceptable

Country: Italy

Internet address: www.infomobility.pr.it

Available 24 hours a day all year round; anyone can use them Bikes can be used immediately and returned to any station

Service-orientated website with lots of information; free app for mobile phones Bicycles with a low-step frame, height-adjustable saddle, kickstand and basket

Users must be 18 or older

Customer cards only available from two points of sale, no other form of registration possible Cash payment only

Website in Italian only No hotline

Bicycles with no suspension, gears or additional bicycle lock

Note

(25)

pàg 24 de 58

Luxembourg: vel'oH

EuroTest rating: Good

Country: Luxembourg

Access: Station terminal, customer card, credit card

Internet address: www.veloh.lu

Available 24 hours a day all year round; anyone can use them; plenty of bikes available Bikes can be used immediately and returned to any station

Completely automated pick-up/return; return confirmed by a light and sound signal and a receipt is issued

Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes provided in several languages

No points of sale with staff Not linked to public transport

(26)

pàg 25 de 58

Aveiro: BUGA

EuroTest rating: Poor

Country: Portugal

Pick-up/return: At the station

Access: Staff

Internet address: www.moveaveiro.pt

Can be used absolutely free; free registration using the website or hotline and at one point of sale; bikes can be used immediately

Service-orientated website with lots of information Hotline number displayed at the station and/or on bikes Instructions at the station and on bikes

Bicycles with a low-step frame, height-adjustable saddle, basket and additional bicycle lock

Can only be used between 9am and 6pm; users must be 16 or older

One station only; staff required for pick-up and return at this station Not linked to public transport

Website in Portuguese only, no app for mobile phones No free hotline

No realtime information via the website, an app or terminal at the station Instructions in Portuguese only

(27)

pàg 26 de 58

Berlin: Call a Bike

EuroTest rating: Good

Country: Germany

Access: Terminal at the station, customer card, credit card, key, code

per telephone/SMS, point of sale

Internet address: www.callabike-interaktiv.de

Users can register for free on the Internet, by calling the hotline or at a point of sale; bikes can be used immediately and returned to any station

Cash/credit card/direct debit and invoice payment accepted

Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed on the display

Linked to public transport

Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes

Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and on bikes

Bicycles with a low-step frame, height-adjustable saddle, suspension, 8 gears, kickstand, basket and additional bicycle lock

Users must be 16 or older

Very few stations and bikes Website in German only No free hotline

(28)

pàg 27 de 58

(29)

pàg 28 de 58

Hamburg: StadtRAD Hamburg

EuroTest rating: Good

Access: Station terminal, customer card, credit card, key

Internet address: www.stadtradhamburg.de

Users can register on the Internet, using the hotline or the station terminal, or at a point of sale; bikes can be used immediately and returned to any station

Completely automated pick-up/return; return confirmed on the terminal display Linked to public transport

Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand, basket and additional bicycle lock

Users must be 16 or older

Very few stations and bikes Registration fee charged No free hotline

(30)

pàg 29 de 58

Munich: Call a Bike

EuroTest rating: Good

Pick-up/return: Flexible

Access: Code sent by phone/SMS

Available 24 hours a day; anyone can use them

Users can register for free on the Internet, by calling the hotline or at a point of sale; bikes can be used immediately, picked up and returned at any crossroads in the inner city

Cash/credit card/direct debit and invoice payment accepted Completely automated pick-up/return; return confirmed by an SMS Linked to public transport

Service-orientated website with lots of information; free app for mobile phones Hotline number displayed on bikes

Bicycles with a low-step frame, height-adjustable saddle, 8 gears, suspension, kickstand, basket and additional bicycle lock

Users must be 16 or older

Very few bikes

Website in German only No free hotline

(31)

pàg 30 de 58

Cologne: Call a Bike

EuroTest rating: Good

Pick-up/return: Flexible

Users can register for free on the Internet, by calling the hotline or at a point of sale; bikes can be used immediately and returned to any station

Cash/credit card/direct debit and invoice payment accepted Completely automated pick-up/return; return confirmed by an SMS Linked to public transport

Service-orientated website with lots of information; free app for mobile phones Hotline number displayed on bikes

Users must be 16 or older

Very few bikes

(32)

pàg 31 de 58

Stuttgart: Call a Bike

EuroTest rating: Good

Access: Station terminal, customer card, credit card, key, mobile

phone, point of sale

Users can register for free on the Internet, using the hotline or the station terminal, or at a point of sale; bikes can be used immediately and returned to any station

Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed on the display

Users must be 16 or older

Very few stations and bikes Website in German only No free hotline

(33)

pàg 32 de 58

(34)

pàg 33 de 58

Leipzig: nextbike

EuroTest rating: Good

Access: Code sent by phone/SMS/app, point of sale

Internet address: www.nextbike.de

Users can register for free on the Internet, using an app or hotline or at two points of sale; bikes can be used immediately and returned to any station

Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by phone, an app or on a terminal display

Users must be 18 or older

Very few stations and bikes No free hotline

(35)

pàg 34 de 58

Nuremberg: Norisbike

EuroTest rating: Good

Access: Terminal at the station, customer card, code per

telephone/SMS/app/mobile website, point of sale

Internet address: www.norisbike.de

Users can register for free on the Internet, using an app, the hotline and terminal at the stations, or at two points of sale; bikes can be used immediately and returned to any station

Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by a light and sound signal, hotline, mobile phone, app, mobile website and on the terminal Linked to public transport

Realtime information provided via the website or app Instructions at the stations and on bikes

Users must be 18 or older

Very few stations

Instructions at the stations and on bikes in German only Bicycles with no suspension, but with advertising panels

(36)

pàg 35 de 58

Ljubljana: Bicikelj

EuroTest rating: Good

Country: Slovenia

Access: Credit card, code (website)

Internet address: www.bicikelj.si

Service-orientated website with lots of information; free app for mobile phones Free hotline, number displayed at the stations and/or on bikes

Very few stations; no points of sale with staff Internet registration only

Direct-debit payment only

(37)

pàg 36 de 58

Amsterdam: OV-fiets

EuroTest rating: Very poor

Last place

Country: The Netherlands

Internet address: www.ov-fiets.nl

Strengths and weaknesses Available all year round Linked to public transport

Service-orientated website with lots of information Instructions at the stations and on bikes

Different opening hours at stations

Very few stations and bikes No points of sale with staff

Registration fee charged, Internet registration only Direct-debit payment only

Bikes cannot be used immediately and must be returned to a specific station Website in Dutch only, no app for mobile phones

No hotline

No realtime information via the website, an app or terminal at the stations Instructions at the stations and on bikes in Dutch only

(38)

pàg 37 de 58

The Hague: OV-fiets

EuroTest rating: Very poor

Last place

Different opening hours at stations

Very few stations and bikes No points of sale with staff

No hotline

(39)

pàg 38 de 58

Utrecht: OV-fiets

EuroTest rating: Very poor

Different opening hours at stations

Very few stations

No points of sale with staff

No hotline

(40)

pàg 39 de 58

Prague: HOMEPORT Praha

EuroTest rating: Good

Country: Czech Republic

Access: Customer card, code

Internet address: www.praguebikes.com

www.prahakola.cz

Users can register for free on the Internet, using the hotline or app; bikes can be used immediately and returned to any station

Completely automated pick-up/return; return confirmed by a sound signal Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes

Very few stations and bikes Not linked to public transport No free hotline

(41)

pàg 40 de 58

Copenhagen: Bycyklen

i København

EuroTest rating: Acceptable

Country: Denmark

Access: Coin

Internet address: www.bycyklen.dk

Available 24 hours a day; anyone can use them, no age restriction

Can be used absolutely free; no registration required; bikes can be used immediately and returned to any station

Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by removing the coin

Free hotline, number displayed at the stations and/or on bikes Instructions at the stations and on bikes

Bicycles with height-adjustable saddle and kickstand Only available from 10 April to 15 November

No app for mobile phones

No realtime information via the website, an app or terminal at the stations

(42)

pàg 41 de 58

Aarhus: Aarhus bycykel

EuroTest rating: Acceptable

Country: Denmark

Access: Coin

Internet address: www.aarhusbycykel.dk

Available 24 hours a day; anyone can use them, no age restriction

Can be used absolutely free; no registration required; bikes can be used immediately and returned to any station

Completely automated pick-up/return; return confirmed by removing the coin and by a sound signal

Bicycles with height-adjustable saddle and kickstand Only available from 1 April to 31 October

Very few stations

No realtime information via the website, an app or terminal at the stations

(43)

pàg 42 de 58

Paris: Vélib’

EuroTest rating: Good

Country: France

Locations: In the metropolitan area

Number of docking stations: 1,751

Access: Station terminal, customer card, credit card

Internet address: www.velib.paris.fr

Available 24 hours a day all year round; anyone can use them; plenty of stations and bikes Users can register on the Internet, using an app or at the station terminal; bikes can be used

immediately and returned to any station

No points of sale with staff Direct-debit payment only No free hotline

(44)

pàg 43 de 58

Marseille: le vélo

EuroTest rating: Good

Country: France

Internet address: www.levelo-mpm.fr

Users can register on the Internet, at the station terminal or by post; bikes can be used immediately and returned to any station

No points of sale with staff Credit-card payment only Website in French only

(45)

pàg 44 de 58

Lyon: vélo’v

EuroTest rating: Very good

First place

Country: France

Access: Station terminal, customer card

Internet address: www.velov.grandlyon.com

Available 24 hours a day all year round; anyone can use them; plenty of stations and bikes Users can register for free on the Internet, using an app or the station terminal; bikes can be used

immediately and returned to any station

No points of sale with staff

(46)

pàg 45 de 58

Strasbourg: Vélhop

EuroTest rating: Acceptable

Country: France

Access: Customer card, credit card

Internet address: www.velhop.strasbourg.eu

Users can register on the Internet, using the hotline or the station terminal; bikes can be used immediately

Completely automated pick-up/return; return confirmed by an SMS Service-orientated website with lots of information

Hotline number displayed at the stations and/or on bikes Instructions at the stations and on bikes

Bikes can only be returned to the same station Not linked to public transport

Website in French only, no app for mobile phones No free hotline

(47)

pàg 46 de 58

Oslo: Smartbike

EuroTest rating: Acceptable

Country: Norway

Internet address: www.bysykler.no

Strengths and weaknesses Anyone can use them

Completely automated pick-up/return; return confirmed by a light signal Service-orientated website with lots of information

Free hotline, number displayed at the stations and/or on bikes

Realtime information provided via the website and the terminal at the stations Instructions at the stations and/or on bikes provided in several languages Bicycles with a low-step frame, height-adjustable saddle, kickstand and basket

Can only be used from 1 April to 30 November; users must be 18 or older

Very few stations

Cash/credit card payment only Not linked to public transport No app for mobile phones

(48)

pàg 47 de 58

Vienna: Citybike Wien

EuroTest rating: Good

Country: Austria

Number of docking stations: More than 100 (currently being expanded)

Access: Station terminal, customer card, Maestro card, credit card

Internet address: www.citybikewien.at

Cash/credit card/Maestro card or direct debit payment accepted Completely automated pick-up/return; return confirmed by a light signal Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes

Realtime information provided via the website, an app and terminal at the stations Instructions at the stations and/or on bikes provided in several languages

Users must be 18 or older

Very few stations and bikes; no point of sale with staff Registration fee charged

Not linked to public transport No free hotline

(49)

pàg 48 de 58

St. Pölten: nextbike

EuroTest rating: Good

Country: Austria

Internet address: www.nextbike.at

Users can register for free on the Internet, using an app or by calling the hotline; bikes can be used immediately and returned to any station

Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by phone and SMS

Realtime information provided via the website, an app and terminal at the stations

Only available from 20 March to 15 November

Very few stations and bikes; no point of sale with staff Bicycles with no suspension, but with advertising panels

(50)

pàg 49 de 58

Brussels: Villo!

EuroTest rating: Good

Country: Belgium

Internet address: www.villo.be

No free hotline

(51)

pàg 50 de 58

Antwerp: Velo-Antwerpen

EuroTest rating: Good

Country: Belgium

Access: Customer card, code

Internet address: www.velo-antwerpen.be

Users can register on the Internet, by calling the hotline or at a point of sale; bikes can be used immediately and returned to any station

Completely automated pick-up/return; return confirmed on the terminal display

Hotline number displayed at the stations and/or on bikes Realtime information provided via the website or app

Instructions at the stations and/or on bikes provided in several languages

Users must be 16 or older

Very few stations

Not linked to public transport No free hotline

(52)

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Biel: velospot

EuroTest rating: Good

Country: Switzerland

Internet address: www.velospot.ch

Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by a light and sound signal

Service-orientated website with lots of information Hotline number displayed at the stations and/or on bikes

Users must be 16 or older

Website not in English; no app for mobile phones No free hotline

No English instructions provided at the stations and/or on bikes Bikes with no suspension

(53)

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Lausanne: velopass

EuroTest rating: Good

Locations: In the metropolitan region

Internet address: www.velopass.ch

Free registration; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a sound signal Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes

Users must be 18 or older

Not linked to public transport Website not in English No free hotline

No English instructions provided at the stations and/or on bikes

(54)

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Lugano: velopass

EuroTest rating: Acceptable

Internet address: www.velopass.ch

Free registration; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a sound signal Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes

Users must be 18 or older

Very few stations

Not linked to public transport Website not in English No free hotline

No English instructions provided at the stations and/or on bikes

(55)

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London: Barclays Cycle Hire

EuroTest rating: Acceptable

Country: UK

Access: Customer card, key

Internet address: http://tfl.gov.uk/barclayscyclehire

Completely automated pick-up/return; return confirmed by a light signal and a receipt is issued Service-orientated website in 17 languages with plenty of information

Realtime information provided via the website, an app and terminal at the stations Instructions in 17 languages at the stations and/or on bikes

Bicycles with a low-step frame, height-adjustable saddle, kickstand and basket Very few stations; no points of sale with staff

Registration fee charged Credit-card payment only Not linked to public transport No app for mobile phones No free hotline

(56)

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Wroclaw: WRM nextbike

EuroTest rating: Acceptable

Country: Poland

Access: Station terminal, customer card, code per telephone/SMS

Internet address: www.nextbike.pl

Users can register for free on the Internet, using the hotline or station terminal; bikes can be used immediately and returned to any station

Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by phone and on the terminal display

Service-orientated website with lots of information Hotline number displayed at the stations and/or on bikes

Instructions at the stations and on bikes provided in several languages

Users must be 18 or older

Very few stations and bikes; no point of sale with staff Not linked to public transport

Website in Polish only, no app for mobile phones No free hotline

(57)

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Stockholm: Stockholm City Bikes

EuroTest rating: Acceptable

Country: Sweden

Internet address: www.citybikes.se

Strengths and weaknesses Anyone can use them

Bikes can be returned to any station

Completely automated pick-up/return; return confirmed by a light signal Service-orientated website with lots of information; app for mobile phones Free hotline, number displayed at the stations and/or on bikes

Realtime information provided via the website, an app and terminal at the stations Bicycles with a low-step frame, height-adjustable saddle, kickstand and basket

Can only be used from 1 April to 31 October between 6am and 10pm; users must be 18 or older

Bikes cannot be used immediately

Cash/credit card payment only Not linked to public transport Fee charged for mobile phone app

(58)

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Dublin: dublinbikes

EuroTest rating: Good

Country: Ireland

Access: Customer card, key

Internet address: www.dublinbikes.ie

Very few stations; no points of sale with staff Not linked to public transport

No free hotline