Not linked to public transport No free hotline
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Biel: velospot
EuroTest rating: Good
Country: Switzerland
Locations: Throughout the city
Number of docking stations: 40
Number of bikes for rent: 250
Pick-up/return: At the stations
Access: Customer card
Internet address: www.velospot.ch
Strengths and weaknesses
Available 24 hours a day all year round; anyone can use them Bikes can be used immediately and returned to any station
Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by a light and sound signal
Linked to public transport
Service-orientated website with lots of information Hotline number displayed at the stations and/or on bikes
Bicycles with a low-step frame, height-adjustable saddle, 8 gears, kickstand, basket and additional bicycle lock
Users must be 16 or older
Website not in English; no app for mobile phones No free hotline
No English instructions provided at the stations and/or on bikes Bikes with no suspension
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Lausanne: velopass
EuroTest rating: Good
Country: Switzerland
Locations: In the metropolitan region
Number of docking stations: 22
Number of bikes for rent: 280
Pick-up/return: At the stations
Access: Customer card
Internet address: www.velopass.ch
Strengths and weaknesses
Available 24 hours a day all year round; anyone can use them
Free registration; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a sound signal Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes
Realtime information provided via the website or app
Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand and basket
Users must be 18 or older
Not linked to public transport Website not in English No free hotline
No English instructions provided at the stations and/or on bikes
pàg 53 de 58
Lugano: velopass
EuroTest rating: Acceptable
Country: Switzerland
Locations: In the inner city
Number of docking stations: 6
Number of bikes for rent: 68
Pick-up/return: At the stations
Access: Customer card
Internet address: www.velopass.ch
Strengths and weaknesses
Available 24 hours a day all year round; anyone can use them
Free registration; bikes can be used immediately and returned to any station Completely automated pick-up/return; return confirmed by a sound signal Service-orientated website with lots of information; free app for mobile phones Hotline number displayed at the stations and/or on bikes
Realtime information provided via the website or app
Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand and basket
Users must be 18 or older
Very few stations
Not linked to public transport Website not in English No free hotline
No English instructions provided at the stations and/or on bikes
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London: Barclays Cycle Hire
EuroTest rating: Acceptable
Country: UK
Locations: Throughout the city
Number of docking stations: 558
Number of bikes for rent: 9,200
Pick-up/return: At the stations
Access: Customer card, key
Internet address: http://tfl.gov.uk/barclayscyclehire
Strengths and weaknesses
Available 24 hours a day all year round; anyone can use them Bikes can be used immediately and returned to any station
Completely automated pick-up/return; return confirmed by a light signal and a receipt is issued Service-orientated website in 17 languages with plenty of information
Hotline number displayed at the stations and/or on bikes
Realtime information provided via the website, an app and terminal at the stations Instructions in 17 languages at the stations and/or on bikes
Bicycles with a low-step frame, height-adjustable saddle, kickstand and basket Very few stations; no points of sale with staff
Registration fee charged Credit-card payment only Not linked to public transport No app for mobile phones No free hotline
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Wroclaw: WRM nextbike
EuroTest rating: Acceptable
Country: Poland
Locations: Throughout the city
Number of docking stations: 17
Number of bikes for rent: 140
Pick-up/return: At the stations
Access: Station terminal, customer card, code per telephone/SMS
Internet address: www.nextbike.pl
Strengths and weaknesses
Available 24 hours a day; anyone can use them
Users can register for free on the Internet, using the hotline or station terminal; bikes can be used immediately and returned to any station
Completely automated pick-up/return; bikes can also be returned to full stations; return confirmed by phone and on the terminal display
Service-orientated website with lots of information Hotline number displayed at the stations and/or on bikes
Instructions at the stations and on bikes provided in several languages
Bicycles with a low-step frame, height-adjustable saddle, 7 gears, kickstand, basket and additional bicycle lock
Users must be 18 or older
Very few stations and bikes; no point of sale with staff Not linked to public transport
Website in Polish only, no app for mobile phones No free hotline
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Stockholm: Stockholm City Bikes
EuroTest rating: Acceptable
Country: Sweden
Locations: Throughout the city
Number of docking stations: 110
Number of bikes for rent: 1,200
Pick-up/return: At the stations
Access: Customer card
Internet address: www.citybikes.se
Strengths and weaknesses Anyone can use them
Bikes can be returned to any station
Completely automated pick-up/return; return confirmed by a light signal Service-orientated website with lots of information; app for mobile phones Free hotline, number displayed at the stations and/or on bikes
Realtime information provided via the website, an app and terminal at the stations Bicycles with a low-step frame, height-adjustable saddle, kickstand and basket