Predictable performance
The reliable choice in cement plant maintenance
Index
Crusher Services . . . . 4-5 Stacker and Reclaimer Services . . . . 6-7 Vertical Roller Mill Services . . . . 8-9 Ball Mill Services . . . 10-11 Gear Unit Services . . . 12-13 Kiln Services . . . 14-15 Cooler Services . . . 16-17 Air Pollution Control Services . . . 18-19 Gas Analysis Services . . . 20-21 Packing and Dispatching Services . . . 22-23 Automation Equipment Services . . . 24-25 Electrical and Instrumentation Services . . . 26-27 Process Audits . . . 28-29 Support Modules . . . 30-31
As a reliable, longstanding and flexible service partner to cement plant owners
and operators around the world, FLSmidth delivers market-leading knowhow
and technical assistance covering the full flowsheet of cement plant operations.
One source –
many capabilities
- Spare parts
- Maintenance services
- Operating services
- Training and seminars
- Upgrade projects
- Management services
- Outsourcing services
FLSmidth’s service agreement includes everything from on-site plant inspections and remote support to technical assistance and training. This provides plant managers everything they need to optimise plant performance while reducing energy consumption and the cost of maintenance.
The value of our service agreement lies in the strength of our on-site service engineers. With unrivalled cement plant knowhow, they can provide industry-leading technical support for any task across the full flowsheet of cement plant operations.
The scope of our services covers all major cement plant equipment, including non-FLSmidth equipment.
We listen to the real issues you face and adopt a flexible approach to match your specific demands.
Why enter into a service agreement?
With an FLSmidth service agreement, you can:
• Minimise unplanned stoppages • Optimise plant availability to meet
production goals
• Maximise economic benefits and increase business certainty
• Reduce energy consumption and impact on the environment
• Gain access to experienced, qualified service engineers
• Upskill in-house plant staff
• Gain insight into your plant’s actual performance
• Get a reduced price for scheduled inspections
• Achieve possible warranty extension on spare parts
Set your mind at ease with an FLSmidth service agreement that improves the predictability of your cement plant operations.
INSPECTION REPORT
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VRM/BM (cement)
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Gas analyser
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• Cross-evaluation
• Bottleneck analysis
• Hidden root causes
AUTOMATION
PROCESS
Plant objectives
• Fuel savings• TPO improvements • Reduced spare part use • Improved availability
Crusher Services
Optimal storage control and material homogenisation
boost plant performance
Hammer crushers and impact crushers are the most efficient primary crushers for raw materials in the cement industry. The crusher installation has therefore become an important part of the cement production line.
Failure to closely monitor the condition of the crusher and take action when issues arise decrease performance and can lead to costly repairs and potential stoppages. Regular crusher inspections and ongoing technical support can prevent failures or breakdowns before they occur.
FLSmidth’s crusher services ensure that your equipment keeps operating at maximum efficiency.
Identify and eliminate root causes to avoid:
• Excessive downtime • Capacity decrease • Change in output size • Chain wear
• Repeatedly failures • Vibrations
FLSmidth recommends carrying out crusher inspections every one to three years.
Service benefits
- Higher availability
- Preventive action planning
- Spare part planning advice
- Short pay-back time due
to fewer unforeseen
stoppages
- Potential for capacity
increase
- Knowledge sharing with
maintenance staff during
inspection
Repair and
refurbishment
services
Hard facing
FLSmidth offers hard facing of: • Rotor discs
• Hammers Field balancing
Vibration analysis and balancing of crusher com ponents resulting in: • Reduced energy consumption • Improved equipment lifetime • Minimised wear and tear Supervision of crusher repair In order to ensure correct tolerances and installation of crusher parts, FLSmidth offers supervision of: • Apron feeder alignment • Retrofit upgrades • Parts replacement
Crusher Service Agr
eement Modules
INSPECTION CONTENT RECOMMENDATIONS
External inspection
• Visual inspection of feed material and spillage from casing • CCR trend curve analysis
• Casing inspection incl. analysis of potential dents • Casing assembly and wear plate bolts
• Main shaft sealing check
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Internal
inspection
• Flaps (feeding connection)
• Visual inspection of wear plates (chipping, cracks) • Inlet roller inspection
• Rotor disc and hammer inspection (wear, chipping, cracks) • Stay bolts and hammer bolt inspection
• Functionality and position of anvil - wear plate inspection • Spot check of rotor disc and hammers using penetrant fluid • Inspection for wear, dents and cracks in outlet grate bars • Outlet grate positioning and hammer wear
Hydraulic and bearing
inspection
• Inspection of hydraulics, cylinders and oil analysis • Cylinder and hoses functionality pressure and leakage • Extraction tool inspection
• Bearing external / internal (cleaning) inspection Drive and
electrical inspection
• Visual inspection of gearbox and bearings • Oil sample check from gear box
• Check of coupling and membrane plates pins • Check of all connections / functionality against CCR data • Motion and temperature sensors
Apron feeder
• Visual inspection of skirt plates, frame and lamellas • Frame alignment check (frame railways parallel) • Horizontal alignment of drive and tension shaft • Inspection of chain and chain sprockets (wear, screw) • Bearing inspection / check of base plates
• Support roller wear, rail and lubrication system inspection • Take-up system inspection
• Pressure check, cylinder hose functionality • Load curves for VFD drives
SUPPORT MODULES
• Remote troubleshooting: Access to 24/7 remote crusher troubleshooting • Technical consultancy: Access to crusher technical advisory group
• On-site troubleshooting: Prioritised on-site assistance in emergency situations • Local-language assistance: Available in selected languages
• Condition monitoring: Proactive maintenance recommendation based on monitoring See pages 30-31 for more details on the individual support modules.
Stacker and Reclaimer Services
Optimise storage conditions and improve cement production quality
Service benefits
- Higher availability
- Preventive action planning
- Spare part planning advice
- Short pay-back time due
to fewer unforeseen
stopp ages
- Potential for capacity
increase
- Knowledge sharing with
maintenance staff during
inspection
Poor storage control and material homogenization affects production quality throughout the entire cement production process.
You can optimise storage conditions and identify issues that can cause failure or breakdown with periodic storage equipment inspections and expert technical support.
FLSmidth offers a wide range of services including comprehensive performance evaluations of all your stacker and reclaimer equipment.
Identify and eliminate root causes to avoid:
• Excessive downtime • Repeated failures
• Operational and process problems We evaluate the plant’s overall storage performance and, if necessary, recommend potential design and capacity upgrades. The inspection also includes a mechanical appraisal of the stacker and reclaimer equipment. FLSmidth recommends a stacker and reclaimer inspection every one to three years.
Stacker and Reclaimer Service Agr
eement Modules
Chain system refurbishments and upgrades
We offer engineering, installation and supervision of chain system upgrades. Capacity upgrades
A wide range of FLSmidth’s stacker and reclaimers are modular-built equipment which allow for capacity upgrades without major mechanical changes.
We offer complete upgrade solutions from engineering to complete delivery including installation and commissioning.
Rake car rail upgrades For circular and longitudinal bridge scraper applications, we offer rail upgrades from welded square bar rails to standard easily replaceable crane rails.
Parts replacement
We offer supervision, installation and engineering of:
• Chain systems
• Slew bearings for circular stores • Boogie systems
Repair and refurbishment services
INSPECTION CONTENT RECOMMENDATIONS
Storage
• General operation evaluation
• Production and operational data logging • Raw material evaluation
• Pile size evaluation and optimisation
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Stacker
• Travel arrangement inspection and alignment check • Rail inspection and alignment check
• Adjustment of pulleys/idlers/belt cleaners
• Wear and spillage check in conveyor transition points • Hydraulic system test and operational data logging • Visual inspection of major steel parts
• Slewing arrangement condition check • Instrumentation check and calibration
• Control system adjustment and alarm list investigation
Reclaimer
• Travel arrangement inspection and alignment check • Rail inspection and alignment check
• Traverse travel drive check and adjustments • Harrow condition check and minor adjustments • Steel structure, teeth and plough system check
• Scraper blade system check incl. blades/buckets, chain, sprockets, chain guide system and tension system • Chain drive check and operational data logging • Hydraulic function test and operational data logging • Visual inspection of major steel parts
• Critical mechanical check e.g. slew and scraper arm bearings • Lubrication system inspection incl. operational setting adjustment • Hoisting arrangement inspection and functional test
• Instrumentation check and calibration
• Control system adjustment and alarm list investigation SUPPORT MODULES
• Remote troubleshooting: Access to 24/7 remote stacker and reclaimer troubleshooting • Technical consultancy: Access to stacker and reclaimer technical advisory group • On-site troubleshooting: Prioritised on-site assistance in emergency situations • Local-language assistance: Available in selected languages
• Condition monitoring: Proactive maintenance recommendation based on monitoring See pages 30-31 for more details on the individual support modules.
Vertical roller mills are viewed as the most energy-efficient mill for grinding raw material, coal or cement. Vertical mills have become an important link in the production line in plants all over the world.
Failure to closely monitor the mill condition and perform the necessary maintenance will lead to decreased mill performance and potential shutdowns. Identify and eliminate root causes to avoid:
• Excessive downtime • Hydraulic system failure • Contaminated lubrication oil • Oil leakage from rollers • Repeated failures • Vibrations
FLSmidth’s vertical mill services ensure that your mill operates at maximum efficiency.
You can optimise performance and identify issues that can cause costly failures or breakdowns with our periodic mill inspections and expert technical support.
We provide customised inspections and ongoing technical support based on our industry-leading expertise as a vertical mill OEM supplier. Inspections are carried out by an experienced vertical mill specialist during shutdown. FLSmidth recommends carrying out a mill inspection every year.
Vertical Roller Mill Services
Improve energy efficiency and mill performance
Service benefits
- Higher availability
- Longer vertical mill life
- Spare part planning advice
- Short pay-back time due
to fewer unforeseen
stopp ages
- Potential for capacity
increase
- Knowledge sharing with
maintenance staff during
inspection
- Complete mill department
analysis
V
ertical Roller Mill Service Agr
eement Modules
Supervision of VRM repair In order to ensure correct tolerances and installation of mill parts, we offer supervision of:
• Alignment of rollers on grinding table to optimise the grinding process
• Replacement of bearings in hubs • Complete grinding roller overhaul • Segment replacement on grinding
rollers and table • Separator overhauls
• Upgrade of electrical system and power supply
• Upgrade of mill automation and control systems
Hard facing
FLSmidth offers hard facing of: • Roller table segments • Grinding roller segments
Repair of hydraulic components To get the best possible performance of your hydraulic components, our certified engineers can overhaul your hydraulic pumps and cylinders. Gearbox
To ensure optimal gearbox availability, we offer a complete range of services for gearboxes by certified engineers.
Repair and refurbishment services
INSPECTION CONTENT RECOMMENDATIONS
Hydraulic system
• Hydraulic operation data logging and pump analysis • Nitrogen system condition check
• Oil reservoir leakage, filter and cooling system • Tensioning cylinder condition
• Hydraulic max pressure and oil cleanness test • Setting and adjustment of plant valve
• Control system adjustment and alarm list investigation
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Lubrication system
• Lubrication operation data logging, setpoints and data • Bearing condition analysis through oil filters and oil
sample analysis
• Start/stop limits for feed pumps • Oil cooling system condition
• Control system adjustment and alarm list investigation
Visual inspection
• Sealing air fan system condition*
• Mill housing, liners, feedtube, scrapers and dam ring • Material and oil leakage inspection
• Mill foundation and housing condition • Water injection system
• HiCr/Hardfaced/Sintercast • Reject system
• Grinding aid for OK mill** • Material outlet and inlet bellows
Roller assembly and tensioning
system
• Front/rear oil seal and seal air ring condition* • Joint head, torque rod and pull rod condition* • Rollers centering on table*, fixation segments/clamps • Grinding segment profile analysis
• Swing out roller system condition**/*** • Thrust bearing at fulcrum shaft**
• Adjustment of mechanical roller stopper** • Bearing condition; bearing clearance • Min. gap between rollers/table segments** • AVD system condition***
Separator
• Housing and attachment to mill • Grease lubrication unit functionality
• Drive and bearing (upper, middle and lower) condition • Wear on guide vanes and rotor
• CCR operation data analysis
*For ATOX® mill inspections **For OK™ mill inspections ***For FRM™ mill inspections
SUPPORT MODULES
• Remote troubleshooting: Access to 24/7 remote vertical roller mill troubleshooting • Technical consultancy: Access to vertical roller mill technical advisory group • On-site troubleshooting: Prioritised on-site assistance in emergency situations • Local-language assistance: Available in selected languages
• Condition monitoring: Proactive maintenance recommendation based on monitoring • Performance monitoring and optimisation: Suggestions based on monitoring See pages 30-31 for more details on the individual support modules.
Ball Mill Services
Maintain optimal conditions and efficient mill operations
Service benefits
- Root cause analysis
- Performed by highly
experienced specialists
- Optimal mill availability
- Uninterrupted production
- More predictable
maintenance costs
- Knowledge sharing with
maintenance staff
- Recommendations for
process improvements
- Complete mill department
analysis
Regular inspections and technical support from FLSmidth are your best guarantee for maintaining optimal conditions and efficient mill operations.
In order to target and eliminate the root cause of any problem, it is necessary to collect and evaluate data and measurements during mill standstill as well as operation. This provides the most reliable picture of the mill condition.
Identify and eliminate root causes to avoid:
• Excessive wear on bearings and journals/slide shoes
• Hydraulic system issues • Decreased production capacity • Contamination of
lubri cation oil
FLSmidth provides maintenance services for all ball mills, regardless of brand. We have seen that many of the conditions leading to excessive wear can be eliminated by performing regular inspections. Using measuring equipment such as vibration analysers, FLSmidth can detect potential threats before they become a problem. FLSmidth recommends carrying out mill inspections every year.
Ball Mill Service Agr
eement Modules
Supervision of ball mill repair In order to ensure correct tolerances and installation of mill parts, we offer supervision of:
• Replacement or reversal of girth gear and pinion, drive included
• Replacement of mill sections or head walls
• Change of inlet and outlet cones • Change of diaphragms and liners
On-site repair
By employing our on-site mobile machining tools we carry out: • Crack welding of any kind
• Machining of slide rings, flanges and trunnions
Alignment and measuring We apply advanced measuring techniques for a wide range of measurements on all rotary equipment: • Alignment of drive system
• Vertical and horizontal axis • Shell test
• Temperature profile
• Girth gear and pinion run-out/ wobble
• Measurement and alignment of drive systems
Repair and refurbishment services
INSPECTION CONTENT RECOMMENDATIONS
Mill visual inspection
• Ball mill foundation and drive foundation condition • Mill shell, trunnion and door conditions
• Ball mill inlet and outlet conditions • Bearing seals condition
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Mill bearing
lubrication system
• Oil level
• Oil temperature, flow and pressure • Pump, filter and cooler function • Operation analysis
Gear box and lubrication system
• Oil level
• Oil temperature, flow and pressure • Pump, filter and cooler function • Visual check of gearbox
Vibration analysis
• Vibration measurement of motor, gear box and pinion drive • Vibration measurement of separator drive
• Trending of vibration level
• Vibration analysis, recommendation and conclusion
Separator
• Housing and wear condition • Grease lubrication unit functionality • Bearing condition; upper, middle and lower • Wear on guide vanes and rotor
Mill bearings condition checks
• Mill bearing clearances • Mill bearing condition check • Mill bearing axial clearance check • Trunnion surface condition check • Mill lift measure by high pump pressure
Girth gear
• Girth gear radial and axial reading • Girth gear root gap and backlash readings • Girth gear and pinion tooth evaluation • Girth gear and pinion alignment evaluation • Grease spray and grease consumption evaluation Mill internal
inspection
• Liner wear measurement • Diaphragm inspection • Ball charge analysis • Filling % evaluation
SUPPORT MODULES
• Remote troubleshooting: Access to 24/7 remote ball mill troubleshooting • Technical consultancy: Access to ball mill technical advisory group
• On-site troubleshooting: Prioritised on-site assistance in emergency situations • Local-language assistance: Available in selected languages
• Condition monitoring: Proactive maintenance recommendation based on monitoring • Performance monitoring and optimisation: Suggestions based on monitoring See pages 30-31 for more details on the individual support modules.
Gear Unit Services
Optimise mill availability with a well-functioning gear unit
Service benefits
- Condition-based preventive
maintenance
- Root cause analysis
- Performed during both
normal operation and
standstill
- Performed by highly
experienced specialists
- Optimal mill availability
- Uninterrupted production
- More predictable
maintenance costs
- Knowledge sharing with
maintenance staff
A gear unit should drive the mill with the right speed and power – efficiently and with minimum downtime. Conse-quently, the mill’s availability is totally dependent on the gear unit’s condition and performance.
FLSmidth’s gear inspection services determine the status and condition of the individual components in the gear unit.
Maintenance includes machining and grinding the gear parts to a very nar-row profile and helix tolerance, which ensures the required tooth contact.
It is important this is maintained to-gether with the correct alignment and lubrication.
Identify and eliminate root causes to avoid: • Pitting and fracture • Adhesion and scuffing • All kind of wear • Bearing damages
FLSmidth recommends carrying gear inspections every year or every 1,000, 6,000, and 12,000 running hours.
Gear Service Agr
eement Modules
Overhaul and repair
FLSmidth MAAG® Gear performs all calculations and gear designs. With our close coordination between engineering and services, our super-vision during replacement is good business for you.
Examples of overhaul and repair jobs: • Complete parts dismantling • Parts condition evaluation • Parts repair or replacement • Rotating parts
• Bearings
• Designed components • Commodity components • Assembly and function test
Installation and commissioning Being the OEM installation and commission supervision by FLSmidth is the obvious choice for:
• New gear installation
• Installation of gear replacement • Start up of installations
Repair and refurbishment services
INSPECTION CONTENT RECOMMENDATIONS
Mechanical condition
• Tooth surface condition • Tooth contact conditions • Alignment check • Run-out check • Rotary back lash • Bearing seals condition • Coupling conditions • Sealing condition • Foundation condition • Membrane characteristic
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Vibration
measurement
• Broad band evaluation • Narrow band measurement • Vibration analysis and conclusion • Vibration monitor configuration
Lubrication
• Oil level check
• Oil temperature, flow and pressure check • Pump, filter and cooler function test • Oil analysis evaluation
• Oil analysis performance
Interlock
• Check of interlocking • Check of safety system • Check of overload
• Recommendation of update of safety devices NDT test of
critical parts
• Supervision of magneto flux (surface cracks) • Supervision of ultrasonic test (sub-surface cracks)
SUPPORT MODULES
• Remote troubleshooting: Access to 24/7 remote gear troubleshooting • Technical consultancy: Access to gear technical advisory group
• On-site troubleshooting: Prioritised on-site assistance in emergency situations • Local-language assistance: Available in selected languages
• Condition monitoring: Proactive maintenance recommendation based on monitoring See pages 30-31 for more details on the individual support modules.
Kiln Services
Eliminate root causes with advanced maintenance techniques
A kiln’s operations are essential to the efficiency of the entire cement plant. FLSmidth’s kiln services ensure that your kiln operates at maximum efficiency.
Failures are usually caused by four root causes:
• Kiln axis misalignment • Kiln shell ovality/shell flex • Kiln crank
• Kiln axial misbalance Identify and eliminate root causes to avoid: • Hot bearings
• Kiln cracks
• Wear on rollers and tyres • Wear between kiln shell and tyres • Lining failure
With periodic kiln alignments, you can identify such problems before a possible failure or breakdown. Our alignment methods are based on advanced measuring techniques and customised hardware and software solutions.
The alignment is carried out by an experienced kiln specialist during normal operation of the kiln so that cement production can continue. FLSmidth recommends a
comprehensive hot kiln alignment every third year.
Service benefits
-
Higher availability
-
Longer kiln life
-
Alignment carried out
during normal kiln
operation
-
Spare part planning advice
-
Short pay-back time due
to fewer unforeseen
stopp ages
-
Knowledge sharing with
maintenance staff during
alignment
-
Complete kiln department
analysis
Grinding of rollers and tyres Resurfacing worn faces of support rollers and tyres during normal kiln operation. This eliminates vibrations, reduces power consumption, optimises alignment problems and maximises bearing life. The service will correct: • Concave/convex wear
• Rolled over edges • Facets
• Taper wear
• Irregular face profiles Roller alignment
Alignment of rollers in order to correct and minimise axial thrust (skew) of support rollers, which optimises the axial float of the kiln. This service will: • Reduce bearing temperatures • Reduce wear on tyre and roller
contact surfaces
• Reduce wear on thrust roller components
Field balancing
Vibration analysis and balancing of kiln drive components to:
• Reduce energy consumption • Improve equipment lifetime • Minimise wear and tear
Non-Destructive Testing (NDT) NDT of kiln support rollers, tyres and girth gear to:
• Identify cracks before they become critical
Part replacement Supervision, installation and engineering of:
• Heavy/light kiln sections • Girth gear and pinion • Inlet and outlet sections • Supporting roller and bearings
Kiln Service Agr
eement Modules
Repair and refurbishment services
INSPECTION CONTENT RECOMMENDATIONS
Kiln axis* • Vertical kiln axis • Horizontal kiln axis
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Ovality/Shell flex* • Tyre migration
• Kiln shell ovality
Kiln crank*
• Thermal crank • Mechanical crank • Tyre throw • Polar diagram
• Kiln shell centre runout • Kiln shell deformation
Axial balance
• Evaluation of thrust • Hydraulic thrust device
• Skewing and inclination of supporting rollers • Supporting rollers and tyres profiles
Kiln drive
• Axial girth gear runout • Radial girth gear runout • Root clearance
• Pinion temperature profile
Supporting measurements and
visual inspection
• Bearing position and temperature • Base plate leveling
• Base plate tilting
• Tyre and supporting roller diameter • Visual condition check of kiln components • Tyre position on supporting rollers
Engineering study*
• Load on bearing • Bending stress in tyre
• Contact pressure between supporting roller and tyre • Bending stress in kiln shell
• Tangential bending stress in kiln shell • Kiln stiffness
*Not included in inspections of ROTAX-2® kilns
SUPPORT MODULES
• Remote troubleshooting: Access to 24/7 remote kiln troubleshooting • Technical consultancy: Access to kiln technical advisory group
• On-site troubleshooting: Prioritised on-site assistance in emergency situations • Local-language assistance: Available in selected languages
• Condition monitoring: Proactive maintenance recommendation based on monitoring See pages 30-31 for more details on the individual support modules.
Cooler Services
Two-stage inspection for optimal cooler availability
Service benefits
- Optimised hydraulic system
performance
- Electronic data logging
and evaluation of both
operation and standstill
conditions
- Optimal cooler availability
- Uninterrupted production
- Predictable maintenance
costs
- Professional evaluation for
your maintenance team
- Complete cooler
department analysis
Repair and
refurbishment
services
Cooler alignmentTo achieve the best possible cooler performance, we offer supervision, installation and alignment of: • Linear bearings
• Drives and cylinders • Frames
• Mechanical parts • Fixed inlet Upgrade
In order to increase output and ef-ficiency, we offer various upgrades: • Installation of fixed ABC™ inlet to
eliminate snowman formation • Fixed inlet upgrade (CIS to ABC) • SF™ to Cross-Bar® cooler upgrade for
improved transport efficiency
• Extension of existing cooler for tpd increase
• Upgrade of cooler control system • Overhaul and upgrade of crusher/
hydraulic roller breaker Overhaul of hydraulics To get the best possible performance of your hydraulic components, we offer:
• Overhaul of your hydraulic pumps and cylinders by specialists • Site flushing of hydraulic systems
to ensure maximum lifetime of the system
Start-up
After a complete cooler overhaul, we can stay on-site and assist in adjusting of operational parameters during start-up to ensure optimal heat operation of the cooler.
Many issues leading to excessive wear of cooler parts can be eliminated with regular preventive inspections. An inspection by FLSmidth provides a complete evaluation of your cooler. Since a problem detected in one area can have its root cause in another, each individual element is given an in-depth analysis.
Identify and eliminate root causes to avoid:
• Clinker fall through • “Red rivers”
• Excessive wear on grate line and under grate compartment • Hydraulic system issues • Reduced heat recuperation
FLSmidth uses the latest fault-finding technologies, such as electronic data-loggers and thermal cameras. This provides the best means for targeting and eliminating root causes in order to maintain production levels, reduce downtime and minimise production costs.
Inspections are carried out in two stages. The first is before shut down to evaluate operating parameters, and the second after kiln stop to assess the cooler’s parts.
FLSmidth recommends annual cooler inspections.
Cooler Service Agr
eement Modules
INSPECTION CONTENT RECOMMENDATIONS
During production
• Hydraulic oil sample analysis and on-site particle counting • Data logging of pressures and behaviour of hydraulics • Operation parameters collection and optimising • Under grate compartment air flow analysis • Visual inspection of grate compartment
• Root cause analysis of control panel alarm history
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential • Recommended spare part list The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Hydraulic system
• Adjustment / control of parameters for hydraulic unit • Offset adjustment of hydraulic pumps
• Control and adjustment of nitrogen bladders • On-site particle counting of system oil • Inspection of piping and valves connections
• Functioning test and alignment of hydraulic cylinders • Supervision of overhaul of hydraulic components
Inlet
• Control and adjustment of temperature transmitters • Control and adjustment of airblaster system • Functionality check of mechanical flow regulators • Check of drive plates and sealings
• Functionality and cleanness of air distribution plates
Grate line
• Control of retainer brackets
• Wear analysis of moveable/stationary Cross-Bars • Wear and clearance check of U- and C-profile • Air distribution plates and grate protection plates
Under grate compartment
• Hydraulic cylinders, brackets and cleave pins control • Alignment check and adjustment of moveable frame • Functionality check of mechanical flow regulators • Wear analysis of linear bearings
• Check of intermodular straps and sealings • Adjustment of length transducers/drive profiles • Control and adjustment of temperature transmitters • Functionality check of lubrication system
Cruscher/HRB
• Control and adjustment of alignment
• Visual inspection and clearence check of key components • Visual inspection and alignment check of grizzly bar
SUPPORT MODULES
• Remote troubleshooting: Access to 24/7 remote cooler troubleshooting • Technical consultancy: Access to cooler technical advisory group
• On-site troubleshooting: Prioritised on-site assistance in emergency situations • Local-language assistance: Available in selected languages
• Condition monitoring: Proactive maintenance recommendation based on monitoring • Performance monitoring and optimisation: Suggestions based on monitoring See pages 30-31 for more details on the individual support modules.
Air Pollution Control Services
Reduce emissions and increase efficiency and profitability
Service benefits
- Higher availability
- Preventive action planning
- Spare part planning advice
- Short pay-back time due
to fewer unforeseen
stopp ages
- Potential for capacity
in-crease
- Knowledge sharing with
maintenance staff during
inspection
Maintaining air pollution control equipment is critical for your production, profitability and the environment.
In addition to your daily maintenance, we offer a complete preventative maintenance strategy, periodic inspections and technical support. FLSmidth´s services ensure that your filters keep operating at maximum efficiency, minimising the risk of failures or breakdowns.
Identify and eliminate root causes to avoid: • Excessive downtime • Unwanted emissions • Repeated failures • Process problems • Energy waste
Failure to closely monitor conditions and perform necessary maintenance will lead to decreased performance, shutdowns and hazardous emissions. Our services are tailored to your needs and local environmental requirements. FLSmidth recommends inspections of air pollution control equipment every one to three years.
Air Pollution Contr
ol Service Agr
eement Modules
Upgrade
We design upgrade solutions to meet more strict environmental regulations based on your current equipment and requirements.
Bag and cage replacement • Optimised material selection • Proprietary bags and cage
manufacturing
Perfect collecting and discharge system alignment
• Maximum dust removal
Extensive process investigation • Get the best advice on how to
control your process
Optimised gas distribution • Computerized Fluid Dynamics analysis (CFD) by our specialists Supervision and installation • Global and local experts network • Erection services for repair and
upgrade jobs Spare parts
Purchasing original spare parts has multiple benefits:
• Ensure proper fit and minimum installation time
• Lowest Total Cost of Ownership • Lifetime availability or replacement
alternative
Repair and refurbishment services
INSPECTION CONTENT RECOMMENDATIONS
Bag filter
• Bag and cage condition • Bag and cage fit
• Test of diaphragm valves and connectors • Compressed air supply functionality
• Inlet and outlet damper inspection and functionality
• Thorough analysis of filter bag material and lifetime evaluation*
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Electrostatic
precipitator
• Gas distribution screen inspection • Collecting and discharge system inspection • Inlet and outlet chamber inspection • Insulator and compartments inspection • High-voltage supply evaluation
• No-load and CVC curve sampling/analysis*
Gas conditioning tower
• Inlet cone and gas distribution screen inspection • Lance, valve andannular instruments test • Nozzle spraying pattern test
• Water filter cartridge check
• Pump pressure supply and functionality check • dP probe inspection and calibration
• Compressed air functionality check • Dust moisture sampling*
General
• Access doors- and covers inspection
• Dust transport and bottom hopper inspection • Gear motor and drive station inspection • Heating elements testing
• Instrument calibration
• Control system fine tuning during operation *Optional
SUPPORT MODULES
• Remote troubleshooting: Access to 24/7 remote air pollution control troubleshooting • Technical consultancy: Access to air pollution control technical advisory group • On-site troubleshooting: Prioritised on-site assistance in emergency situations • Local-language assistance: Available in selected languages
• Condition monitoring: Proactive maintenance recommendation based on monitoring See pages 30-31 for more details on the individual support modules.
Gas Analysis Services
Reduce unforeseen stoppages with safe, stable gas analysis systems
Service benefits
- Higher availability
- Longer life time
- Hotline
- Spare part planning advice
- Short pay-back time due
to fewer unforeseen
stopp ages
- Knowledge sharing with
maintenance staff during
service visit
Repair and
refurbishment
services
Kiln inlet analyser upgrade FLSmidth can refurbish and upgrade existing kiln inlet analyser systems of any brand with our market-leading Kiln Loq probe system.
Analysers, gas conditioning, cleaning and cooling systems are evaluated and refurbished or upgraded, resulting in: • Reduced maintenance time • A run factor greater than 95% • Powerful probe cleaning • Reduced fuel costs
• Fewer production stoppages The ability to monitor emissions does
not just impact plant production; it also enables the plant to comply with emission regulatives, which offers financial benefits to the organisation. FLSmidth repairs and supports the following analyser brands: • ABB® • Siemens® • Emerson®/Fisher® • Emerson®/Rosemount® • Durag® • NEO™
Regular maintenance helps you reduce system downtime and optimise system and plant performance.
Analysers can be repaired in our own specialised workshop, which carries a full range of spares for major brands. The turn-around time for an analyser is guaranteed to be less than 12 days after it has been received.
FLSmidth recommends yearly maintenance inspections in order to keep the gas analysis system in good working condition, providing you with a safe and stable gas analysis system.
Gas Analysis Service Agr
eement Modules
INSPECTION CONTENT RECOMMENDATIONS
Probe system
• Filter and O-rings • Set points • Cooling system • Probe cleaning system
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Gas conditioning system • Sample lines • Filters • Cooler functionality • Solenoid valves • Pumps
• Test gas and connections • Parameter setup at HMI • Cabinet cleaning Analysers
• Zero and span check • Linearity check
• Complete analyser check incl. sample cell
Leak test • Leak test of complete system from probe tip to analyser
Dust monitors
• Sender / receiver unit • Cleaning of glasses • Purge air unit • Zero and span check • Linearity check
• Cleaning of dust monitor
SUPPORT MODULES
• Remote troubleshooting: Access to remote gas analyser troubleshooting within working hours • Technical consultancy: Access to gas analyser technical advisory group
• On-site troubleshooting: Prioritised on-site assistance in emergency situations See pages 30-31 for more details on the individual support modules.
Packing and Dispatching Services
High-quality spare parts and expert engineering knowhow
It is essential that packing and dispatching machinery is kept in good condition to maintain production flow with maximum efficiency and minimum downtime.
Identify and eliminate root causes to avoid: • Bag bursting due to overfilling • Double revolution filling • Loss of bags during loading • Product spillage during filling • PLC, HMI and electrical failures • Mechanical and pneumatic failures
FLSmidth Ventomatic® provides genuine, high-quality spare parts to help optimise performance. In addition to parts, we provide engineering and testing services to help your equipment achieve maximum performance and durability.
FLSmidth recommends annual inspections of packing and dispatching equipment.
Service benefits
- Higher availability
- Longer life time
- Spare part planning
adviceand inventory control
- Knowledge sharing with
maintenance staff during
service visit
Repair and
refurbishment
services
On-site supervision
To ensure correct installation and reliability of equipment and parts, we offer supervision of:
• Installation/upgrade of mechanical parts
• Upgrade of electrical system and power supply
• Upgrade of automation and control system
On-site auditing
To ensure correct packing plant operations, we offer additional services such as:
• Monitoring the plant’s status and compiling a check-up report • Preparing complete lists of
recommended spare parts • Providing technical advice,
fine-tuning and general training for plant personnel
Packing and Dispaching Service Agr
eement Modules
INSPECTION CONTENT RECOMMENDATIONS
Rotary packer
• Calibration of weighing units
• Test and control of pneumatic system • Mechanical functionality test
• Control and adjustment of electrical systems • Wear check of critical parts
• Instrumentation check-up
• General fine-tuning of the equipment
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Automatic bag
applicator
• Set-up of the equipment
• Test and control of mechanical parts • Electronic cam functionality test
• Test and adjustment of local PLC and HMI • Synchro testing/tuning
Palletizer
• I/O full testing
• Test and control of electro-mechanical part • Encoders functionality test
• Test and adjustment of local PLC and HMI • Fine-tuning during operation
• Advanced troubleshooting
Automatic truck loaders and bag
handling
• Calibration of truck loading system • Test and control of hydraulics • Mechanical functionality test
• Test and adjustment of parameters in control device • Fine-tuning
• Operation overview
SUPPORT MODULES
• On-site troubleshooting: Prioritised on-site assistance in emergency situations See pages 30-31 for more details on the individual support modules.
Equipment lifecycle extension Upgrade services to keep automation assets up to date and in a maintainable condition. Examples include:
• Control system upgrade • PLC system upgrade • HMI panel replacement
• New scanner head for infrared kiln scanner
System recovery
Support in getting failed systems into operation again.
Risk assessment
360-degree survey followed by detailed recommendations to prevent costly downtime.
Software assurance program Ensures automation systems are updated with the newest software and PC-hardware based on a fixed yearly fee.
Engineering
System modifications and extensions to accommodate for new equipment. Automation survey
Overall in-depth survey to evaluate the state of the equipment’s condition, maintenance and lifetime.
Automation Equipment Services
Updating and maintaining automation equipment to maximise
return on assets
Service benefits
- Improved system
performance
- Higher run factor
- Extended system lifetime
- Optimised systems ready
for extensions
- First priority status
- Fixed yearly fee
To ensure fast support from FLSmidth, a team of experienced automation experts is available 24/7 to troubleshoot problems remotely.
FLSmidth provides: • Fast and skilled support • Advanced maintenance
• Advice on operation, maintenance and upgrades
• Maximised return on assets
Preventive inspection and maintenance is carried out following a detailed analysis of the system to ensure high availability.
Best performance
The best performance of automation systems is guaranteed by continually upgrading to the latest technologies and using best practices.
Depending on customer preferences, an inspection can be arranged to focus on providing recommendations.
Automation Service Agr
eement Modules
Repair and refurbishment services
INSPECTION CONTENT RECOMMENDATIONS
Process control system • Alarm optimisation • System check • Software updates • Network optimisation Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. High level process
control
• Performance assessment
• Modifications to accommodate for process and equipment changes • Verification of control strategy
• Tuning Automatic mix
control
• Analysis of data
• Assessment of the control strategy • Evaluation of problems and opportunities • Optimisation of control
Sampling and sample transport
• Visual inspection of equipment
• Check for material build-up, wear and damages • Change of wear parts
• Functionality check • Cleaning
Automated sample preparation and
analysis
• Check of pneumatic connections • Cleaning of machinery
• Change of wear parts • Functionality check
SUPPORT MODULES
• Remote troubleshooting: 24/7 remote automation troubleshooting ensures the fast help • Remote engineering: Remote engineering to accommodate for process changes
• Managed antivirus: Managed antivirus solution to protect automation systems • Software updates: Software updates with new features and improved stability • On-site troubleshooting: Prioritised on-site assistance in emergency situations • Condition monitoring: Proactive maintenance recommendation based on monitoring
• Performance monitoring and optimisation: Optimisation suggestions based on monitoring See pages 30-31 for more details on the individual support modules.
Electrical and Instrumentation Services
Efficient, easy plant control and a clear maintenance plan
An incorrect setting in the power distribution systems or a pressure transmitter can not only cause production stoppage, but, at worst, fatal accidents or severe equipment damage.
Identify and eliminate root causes to avoid: • Signal disturbance due to EMC • Lack of emergency power when
required
• Power loss due to false conditions • Electrical shock due to installation
errors
• Excessive power con sumption Regular monitoring prevents such occurrences and ensures the correct functionality and optimal performance of the systems.
FLSmidth has a large pool of experienced electrical engineers who can effectively and accurately analyse the plant’s electrical systems and instrumentation. This makes it easier for production personnel to manage and control the plant and it helps identify potential sources of energy loss. An FLSmidth inspection concludes with a report describing recommendations and an implementation plan for further improvements. It also includes minor corrections and adjustments. FLSmidth recommends that electrical and instrumentation systems are inspected thoroughly every one to three years.
Service benefits
- Reduce number of
unforeseen stoppages
- Optimised energy
consumption
- Improved information
available for production
personnel
Repair and
refurbishment
services
Upgrades
Upgrading electrical and
instrumentation equipment can reduce energy consumption as well as provide production personnel with additional information to optimise production. Examples of upgrades:
• Installation of VFDs for variable fan and pump control
• Change of hard-wired instrumentation to serial I/O • Installation of intelligent relays Part replacement
Supervision, installation and engineering of:
• Power distribution panels • Transformers
• Instrumentation
Electrical and Instrumentation Service Agr
eement Modules
INSPECTION CONTENT RECOMMENDATIONS
Medium voltage systems
• Thermographic analysis of MV switchgears (On) • Verification of relay and protective settings (Off)
• Evaluation of operation climate, cleanness and safety (On) • Test of mechanical functionality of MV switchgears (Off) • Earthing and cable connection check (Off)
• Insulation test / polarisation test of power cables (Off)
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Low voltage
systems
• Thermographic analysis of LV switchgear (On) • Verification of relay and protective settings (Off)
• Evaluation of operation climate, cleanness and safety (On) • Test of mechanical functionality of LV switchgear (Off) • Earthing and cable connection check (Off)
• Visual condition check and polarisation test of distribution transformers HV Side (Off)
Variable frequency drives
• Thermographic analysis of VFD panels (On) • Verification of relay and protective settings (On/Off) • Evaluation of operation climate, cleanness and safety (On) • Earthing and cable connection check (Off)
• Evaluation of EMC measures (Off) Emergency supply
• Check of battery and battery charger systems (Off) • Functionality and setting check of UPS supply (Off) • Functionality test of emergency generators (Off)
Instrumentation
• Temperature transmitter test and adjustment (By-pass) • Pressure transmitter test and adjustment (By-pass) • Switch test and adjustment (By-pass)
• Motion detector test and adjustment (By-pass) SUPPORT MODULES
• Remote troubleshooting: Access to remote electrical troubleshooting within working hours • Technical consultancy: Access to electrical technical advisory group
• On-site troubleshooting: Prioritised on-site assistance in emergency situations • Local-language assistance: Available in selected languages
Process Audits
Identify and realise improvement potentials across your plant
Service benefits
- Preventive action planning
- Sustainable production
increases
- Optimised energy
consumption
- Improved precision and
product quality
FLSmidth offers comprehensive performance evaluations of all plant departments from the quarry to the packing plant, including evaluation of: • Process and production methods • Quality and pollution control
procedures
• Visual inspection of equipment FLSmidth´s process audit will: • Identify bottlenecks
• Identify improvement potential within production, reliability and availability
• Provide a customised action plan By analysing plant performance data, equipment downtime and chemistry, the areas presenting the most significant improvement potentials are identified.
Specialised audits can then be proposed to inspect and evaluate relevant areas.
The audit report consists of technical recommendations and an action plan for how to best realise the improvement potentials. When possible, we estimate the gains to be seen from executing the individual steps of the action plan. The central aim of a process audit is to give good, clear and implementable recommendations.
We measure our success in the actual improvement achieved by you.
Pr
ocess Audits Service Agr
eement Modules
Optimisation of grinding plant To make good, practical
recommendations, a complete overview is needed. This is achieved based on an external and internal inspection of the mill, relevant measurements, and an evaluation of the operation.
Mills can be optimised according to various results:
• Production (t/h, residue/Blaine) • Wear (reducing or changing wear
patterns)
• Energy consumption (kWh/t)
Clinker quality audit Based on the results of a clinker microscopi and burnability test, an experienced burner master will fine-tune the burner set-up and optimise kiln operation.
By training the daily operators, the following benefits may be achieved: • Improved 28 day strengths of
cement and/or increased additive to cement ratio
• Increased lifetime of kiln lining • Decreased fuel consumption • Decreased energy consumption in
cement mills due to easier grindable clinker
Repair and refurbishment services
PROCESS AUDIT MODULES RECOMMENDATIONS
Quarry
• Optimised utilisation
• Stabilising chemical and physical variations
• Controlling critical elements; i.e. moisture and sulphur content
Conclusions
We present our findings to you in a follow-up meeting so you can take immediate action where required.
Report
You receive a comprehensive report clearly describing: • Findings
• Measurements • Conclusions
• Recommended actions • Improvement potential The recommendations serve as a basis for planning your next maintenance stoppage and maintaining high equipment availability.
Moreover, the findings serve as input for cross-evaluation of the equipment on the plant. Material handling
• Achieve required homogenisation
• Evaluation of storage logistic and capacities • Optimised schedule at required output rate • Transport equipment
• Material blockages; i.e. sticky materials, lump formations etc.
Grinding process
• Product quality • Wear analysis • Energy consumption
• Vertical mill set-up, i.e. dam ring etc. • Ball mill set-up; i.e. ball charge etc. • Separator set-up and efficiency
Pyro process
• Kiln condition; i.e. stability • Fuel and energy consumption • Burner set-up
• Cooler set-up and efficiency • Pyro line process
Quality control
• Raw mix optimisation
• Clinker quality; i.e. burnability, grindability etc. • Sampling methods
• Lab equipment evaluation and calibration Upgrade and
conversion
• Capacity upgrade study • Fuel conversions • Waste Heat Recovery
SUPPORT MODULES
• Technical consultancy: Access to process advisory group
• On-site troubleshooting: Prioritised on-site assistance in emergency situations • Performance monitoring and optimisation: Suggestions based on monitoring See pages 30-31 for more details on the individual support modules.
Support Modules
A service agreement with FLSmidth provides you much more than favourable
pricing for scheduled inspections. You can gain access to reliable, industry-leading
technical support covering the full range of cement plant operations.
Plant condition overview
All service contracts include a comprehensive maintenance overview, which summarises the recommendations of all the different specialists who have inspected the plant. In particular, we look out for specific issues that can have wider implications on plant performance. For example, performance inefficiencies in the raw mill could originate from issues with the crusher, and the report will outline recommendations for resolving these issues.
Training
Plant performance relies heavily on the skills and competencies of the people who operate it on a daily basis. By increasing their skills, you raise the bar on plant performance. FLSmidth specialists can provide the necessary training to the plant maintenance team through sharing their knowledge and demonstrating how to get the most out of the equipment.
Condition monitoring
By constantly monitoring equipment conditions, such as temperatures and vibrations in key spots, we can assist you in proactively identifying destructive conditions before any equipment stoppage is caused. Monitoring and analysis is carried out by a team of highly experienced FLSmidth specialists, who give you feedback on your equipment’s condition.
• Get performance data of key components, so you can effectively plan maintenance and spare part requirements • Reduce production downtime
This service uses FLSmidth LiveConnect™, providing you a secure, fast and reliable remote link direct to FLSmidth’s specialists.
Performance monitoring and optimisation FLSmidth specialists monitor equipment performance on a regular basis, determining the best course of action with site engineers and optimising accordingly.
• Improve the performance of your equipment
• Optimise plant production over the long term as the flow sheet changes
This service uses FLSmidth LiveConnect™, providing you a secure, fast and reliable remote link direct to FLSmidth’s specialists.
Remote troubleshooting
Remote troubleshooting provides additional competent resources to your service and maintenance team in case of emergencies. Our remote service is manned by a team of highly experienced specialists giving you fast response and first priority when you need to solve problems and reduce equipment
downtime. The service is available 24/7 or within normal working hours depending on the equipment type. • Boost the capabilities of your troubleshooting team with
specialist knowledge within specific equipment areas • Minimise the need for in-house specialists
• Reduce equipment downtime On-site troubleshooting
When the unexpected happens and production stops, you need to get people with the right competencies on-site as fast as possible to get your plant up and running. FLSmidth’s on-site troubleshooting service ensures you the fastest possible access to qualified specialists. Since terms and conditions are agreed in advance, you get booking priority over non-agreement customers.
• Get specialist competencies on-site – fast
• Minimise production downtime in the event of breakdown
Remote engineering
With this service, you can carry out remote system changes and extensions as well as add new equipment to your software control systems. You decide what service you need; together we agree a mutually beneficial time schedule – at a lower fee than the standard list price.
• Make tailored adjustments to your systems • Gain access to FLSmidth’s specialist knowhow
The service uses FLSmidth LiveConnect™, providing you a secure, fast and reliable remote link direct to FLSmidth’s specialists.
Software license upgrade subscription
This subscription service provides you upgrades for your ECS, Process Control software and QCX (Quality Control software) allowing your systems to be continuously maintained and upgraded.
• Get the latest features of the software when they become available
• Improve stability and availability of your software systems • Gain fast access to troubleshooting by FLSmidth’s service team • Extend the lifetime of your systems
Technical consultancy
This provides you face-to-face dialogue with our specialist design engineers through phone and video conference. You set the agenda, and FLSmidth provides qualified specialists to assist you with your specific issue.
• Get specialist advice on your specific issues • Investigate special issues
• Co-develop high-end solutions
Local-language assistance
FLSmidth offers local-language assistance for troubleshooting in selected languages. This allows you to address issues with a specialist who speaks your own language.
• Improve communication to ensure a fast solution to your problem
Cement Plant Services Cement Plant Services
E-mail: [email protected]