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TEAM/MHC Linking your needs with resource solutions through a managed marketing service.
Today’s world is in constant flux. Corporate staffs have shrunk, marketing budgets have tightened, and expectations have increased. Your days are saturated with creative, production, and delivery challenges. The pressure is on. Some days it feels like it’s the big game and half the team is out with injuries. We get it. Our team is ready to work with you. We have decades of experience in creating game plans that help our clients meet their challenges and responsibilities—in a manner that is timely, effective, and on budget.
Team/MHC is a seasoned group of professionals, ready to respond to your needs. We listen closely to your challenges and create solutions. We are empowered to act quickly and efficiently from creation through distribution—whether you need checks, forms, envelopes, collateral programs, online company stores, online print management systems, or multitiered, multilocation marketing programs that are kitted, warehoused, and distributed.
From the smallest to the largest of projects, think of us as if we were in the office next door. We can be your assistant coach on the sidelines, or call plays with you on the field. Count on us to consistently link your needs with resource solutions through our managed marketing service.
“A well-oiled machine,” “nimble,” “muscular,” “strategic,” ”team players”– words sportscasters use to describe a top-level professional team also apply to Team/MHC. We would add that we always have our head in the game with our eye on the goal. This is a unique company, with a full complement of services that can provide your business with something as simple as an efficient business card program for your staff of 20, or a complex, multilayer, multilocation marketing program that will deliver a creative brand-loyal message directly to your best prospects.
We invite you to challenge us. Put Team/MHC to work on your projects and your brand. We help you score, but you are the ultimate winner.
Logistics Pages 12–13 Pick & Pack
Assembly & Kitting Packaging Fulfillment Distribution Warehousing
Online Inventory Management Inventory Analysis
Replenishment Reporting Order Tracking Shipping Optimization
Expert Programs Pages 14–15 Print Supply Chain Maximizer Franchise Program Facilitation Direct Marketing Mastery Agency Plus
Online Company Stores Development
TEAM
/
MHC
RESOURCE SOLUTIONS THROUGH A MANAGED MARKETING SERVICE
Creative Pages 4–5 Company Branding Logos and Identity Direct Mail Employee Communications Marketing Collateral Product Branding Promotional Materials Publications Sales Materials Stationery Systems Forms Design Print Pages 6–7 Web Sheet-Fed Digital Large Format Screen Print
Stationery, Business Cards & Envelopes Direct Mail (traditional & one-to-one marketing) Marketing Collateral
Checks, Forms & Labels Signage
Packaging Books & Manuals
Plastic Cards & Name Badges (Membership, Rewards, Loyalty, ID) Point-of-Purchase
Premiums Pages 8–9 Brand Apparel Online Company Stores Tradeshow Giveaways Golf Apparel & Merchandise Promotional Products
Eco-Sensitive Products & Apparel Company Awards
Safety Programs Incentive Programs
Rewards & Recognition Programs Fundraising Opportunities
Technology Pages 10–11 Online Print Management Online Ordering Inventory Control Usage History Cost Analysis Order Tracking Customized Reporting Customized Invoicing Data Management Variable Data Management Imaging
Pearl of Home
We provide an environment that is small enough for the individual to feel comfortable and secure. An atmosphere is created that provides structure and routine, while allowing flexibility to meet individual needs. On-going support is given to our families which assists them at all stages of the transition process and through the progression of the disease. Examples of support provided are the Care Giver Support Groups, Care Conferences, Guest Speakers and Individualized Problem Solving.
We work with the family, or responsible party, to develop a detailed Service Plan that identifies the resident’s care needs. As the individual’s needs change, the Service Plan is adapted to reflect their current needs. Care is more consistently provided due to the use of our service software technology that provides daily service schedules to our caregivers. Care is tracked and verified through a daily documentation tool. The staff has been trained in the various facets of this program so that each individual may receive more consistent quality care.
Pearl of Health
Pearl of Enrichment
We respect each individual’s interests, needs and abilities, adapting activities so that the individual can experience success. We actively pursue their participation and encourage all levels of involvement, appreciating the importance of developing relationships and the need for social interaction. A variety of activities are provided, recognizing that new interests can still be developed, enjoyed, and appreciated.
Staff Training
Our caregivers working in Memory Care have been trained in a nationally recognized Alzheimer’s/Dementia training course developed by Senior Living University. Training topics include:
• An Introduction to Alzheimer’s Disease and other Dementias • Communicating with Residents who have Alzheimer’s Disease/Dementia • Wandering
• Resisting Care • Agitation
Our Pearls of Life program also provides ongoing dementia training and in-services for our staff. Through the Pearls of Home, Health, and Enrichment, we are able to provide a quality living experience for our Memory Care residents in “Discovering the Treasures Within.”
A Memory Care Program Created by The Goodman Group
TM Custom Kitchens & Designs Suite#157 www.sawhillkitchens.com Company Branding Logos and Identity Direct Mail Employee Communications Marketing Collateral Product Branding Promotional Materials Publications Sales Materials Stationery Systems Forms Design Pages 4–5 Creative Services
TEAM/MHC Creative Services understand the power of branding and the importance of brand integrity across all marketing mediums.
Our Creative Services Team is made up of top-level professionals with years of brand-building and communications experience. We are a disciplined, multitalented team that hits the ground running, responding to our clients’ needs and helping them reach their goals. We take your projects from strategic planning through design concept, from project management through creative execution, from client file production to brand adaptation of online print management systems. Regardless of the scope of the project, we maintain our client’s brand integrity in everything we execute.
Web Sheet-Fed Digital Large Format Screen Print
Stationery, Business Cards & Envelopes Direct Mail (traditional and one-to-one marketing) Marketing Collateral
Checks, Forms & Labels Signage
Packaging Books & Manuals
Plastic Cards & Name Badges (Membership, Rewards, Loyalty, ID) Point-of-Purchase
Pages 6–7
Print Services
If you need a message visually communicated, Team/MHC Print Services can get it done regardless of quantity, medium, or technique.
Our goal is to provide what you need when you need it. The vast array of printing services we offer let’s us achieve that. We can print thousands of impressions on a web; manufacture a one-off large format sign; manage business card orders from hundreds of employees; create a plastic magnetic strip card for a loyalty program; use variable data to produce a one-to-one, special-interest direct mail campaign—and much more. Team/MHC solutions reach across all formats and printing techniques. Let us dazzle you with our footwork so you can make extra points with your own clients— or your boss.
We will partner with you to find the right solution to any of your print communication challenges.
Brand Apparel Online Company Stores Tradeshow Giveaways Golf Apparel & Merchandise Promotional Products
Eco-Sensitive Products & Apparel Company Awards
Safety Programs Incentive Programs
Rewards & Recognition Programs Fundraising Opportunities
Pages 8–9
Premium Product Services
TEAM/MHC Premium Product Services are the perfect adjunct to any marketing effort.
We believe that the key to any successful premium program is to deliver unique brand-appropriate products for a defined budget, to a specific audience, in a time-sensitive manner. That’s our service and we do it well. Team/MHC has the buying power to get you the best of the best from domestic or offshore manufacturers. Maybe you have an internal audience that requires a safety program, or you need an achievement and service rewards event, or there is an external audience for an online company store. Whatever your premium product needs, we work with you to deliver novel, creative, and unique solutions—on time and on budget.
Mar Apr May Jun Jul Aug Spt Oct Nov Dec Jan Feb Total Through Feb Mar 2008 2009 Date: 03/04/2009 Page: 1 18815000 --- RBC Wealth Management 0 0 0 0 0 0 0 0 0 0 0 0 0
0200 Buy Floor Sheet/Pad
1,800 1,200
3,300 3,200 4,100 1,700 2,200 1,800 400 4,500 1,800 900 26,900
0645 Mutual Fund Order Ticket/100
0 400
100 300 900 300 100 100 100 100 300 0 2,700
0646 Mutual Fund Exchange Ticket/100
0 0 0 0 0 0 0 0 0 0 0 0 0 0650 Options/Agree/Approval/ 100 300 325 75 550 800 175 200 350 275 550 325 4,025
0650-A Brochures for 650
0 0
0 0 0 0 100 0 0 0 0 0 100
0656-P Security Purchase Form/100
0 0 0 0 0 0 100 0 0 0 0 0 100 0656-S Security Sell/100 0 0 0 3,000 0 0 3,000 0 3,000 0 3,000 3,000 15,000
0658 Institutional Trading Ticket/3 Pt
0 1,000 0 -300 1,000 400 400 600 700 300 500 200 4,800 0679 Spread Option/100 0 300 0 0 0 400 100 100 0 0 100 500 1,500 0681 Account Transfer/100 0 0 3,500 -200 1,700 700 1,100 500 0 100 1,400 200 9,000
0690 Syndicate Buy Tic/100
0 0
0 -300 0 0 0 45 0 0 0 15 -240
0692 Prime Brokerage Agreement
800 0 200 1,100 300 1,100 0 700 0 0 400 600 5,200 0693 Document Transmittal/100 2,300 3,500 23,600 4,900 6,200 3,600 5,400 4,200 2,500 8,800 1,700 3,400 70,100
0698 Commodity Order Ticket
MHC Sales Trend.rpt created by MJP
STOCK TREND REPORT
Item Number Description U/M On-Hand
Committed By Orders Available For Sale On Order Bin Location ---1 3/4/2009 Page: Date: ---Re-Order Point 18815000 RBC Wealth Management 0001 Warehouse:
Buy Floor Sheet/Pad PAD 15,000 15,000 0 0 0
0200
Employee Time Card PKG 0 0 0 0 0
0410
Employee Time Card - Part Time PKG 0 0 0 0 0
0410-PT
Portfolio Record PKG 0 0 0 0 0
0435
Mutual Fund Order Ticket/100 PKG 8,000 8,000 0 0 300,000
0645
Mutual Fund Exchange Ticket/100 PKG 1,700 1,700 0 0 50,000
0646
Options/Agree/Approval/ PKG 2,175 2,175 0 0 25,000
0650
Brochures for 650 PKG 2,325 0 2,325 0 37,500
0650-A
Security Purchase Form/100 PKG 3,500 1,000 2,500 0 50,000
0656-P
Security Sell/100 PKG 1,500 0 1,500 0 100,000
0656-S
Institutional Trading Ticket/3 Pt PKG 2,000 0 2,000 0 150,000
0658
Inst. Trading Ticket EA 0 0 0 0 100,000
0658-2
Spread Option/100 PKG 1,600 1,600 0 0 150,000
0679
Account Transfer/100 PKG 18,100 18,100 0 0 500,000
0681
Syndicate Buy Tic/100 PKG 7,100 7,100 0 0 250,000
0690
Prime Brokerage Agreement PKG 1,065 1,065 0 0 10,500
0692
Document Transmittal/100 PKG 1,700 400 1,300 0 50,000
0693
Commodity Order Ticket PKG 1,000 1,000 0 0 150,000
0698 Buy Ticket/100 PKG 2,000 2,000 0 0 150,000 0801 Sell Ticket/100 PKG 1,300 1,300 0 0 150,000 0802 Buy Option/100 PKG 3,300 3,300 0 0 100,000 0803
Sell Option Form/100 PKG 1,800 1,800 0 0 150,000
0804
UIT Order Ticket/100 PKG 47,000 47,000 0 0 400,000
0805
Client Receipt/100 PKG 4,200 4,200 0 0 400,000
0809
Check/Security Receipt form /100 pack PKG 3,100 3,100 0 0 0
0810
1Part Comparison CTN 15,000 0 15,000 0 45,000,000
1004
Request for Transfer CTN 4,125 0 4,125 0 687,500
1006
Customer Advice/500 CTN 3,000 3,000 0 0 750,000
1007
Transaction Confirmation/2000 CTN 0 0 0 0 80,000,000
1011
Margin Acct. Analysis/5000 CTN 55,000 0 55,000 0 400,000,000
1013
Name & Address Card CTN 5,400 0 5,400 0 7,290,000
1017
Address Change Card CTN 14,400 14,400 0 0 72,000,000
1018
Address Change Card RBC Dain CS/50 CTN 0 0 0 0 0
1018 CS
RBC DCS Address Change Card CTN 10,000 10,000 0 0 0
1018-DCS
Laser Mail Securities M 0 0 0 0 4,000,000
1019
Municipal Wire Ticket CTN 0 0 0 0 225,000,000
1021
1 Part Term Paper CTN 1,292,500 22,000 1,270,500 0 4,400,000,000
1025
2 Part Term Paper CTN 527,800 0 527,800 0 260,000,000
1029
STOCK STATUS REPORT
Online Print Management Online Ordering Inventory Control Usage History Cost Analysis Order Tracking Customized Reporting Customized Invoicing Data Management Variable Data Management Imaging
Visual Asset Management
Pages 10–11
Technology Services
TEAM/MHC Technology Services are the backbone to the streamlined, cost-effective process by which we accomplish our clients’ goals.
Our Technology Team is committed to maintaining the integrity of our clients’ brands through automation. We support your brand goals. Our expertly trained staff employs technology in easy-to-use, intuitive ways that result in creating self-service, online print-management systems. And our clients have their say (secure access or not) over inventory control, usage history, cost analysis, customized reporting functions, delivery confirmations, and more. Whatever you need, however you need it, whenever you need it, TEAM/MHC is on your team.
We also partner with our creative, print, premium and logistics teams for visual asset management, variable data management, and logistics delivery data management. And since our sister company is MHC Software, Inc., we can access those programming skills and assets to the advantage of our clients’ unique technology requests.
Pick & Pack Assembly & Kitting Packaging Fulfillment Distribution Warehousing
Online Inventory Management Inventory Analysis Replenishment Reporting Order Tracking Shipping Optimization Pages 12–13 Logistics Services
TEAM/MHC Logistics Services live and breathe the planning, implementation and coordination details of our clients’ projects.
We put spirit into the service we provide by establishing a team approach. TEAM/MHC loves the logistics challenges, large or small, whether it’s the picking, packing, and releasing of everyday orders, or a program that demands
manufacturing, assembly, kitting, fulfillment, national distribution of exact-day delivery, storage, inventory monitoring and replenishment. For our team, it is all about tailoring solutions to our clients’ needs in a time-effective, customized, cost-efficient process. We are centrally located in the United States, which results in shipping cost reductions that we pass along to our clients.
And in the flurry of logistics activity, we don’t forget about our community. Through our Team/MHC Community Fulfillment Service, we choose just the right projects for local schools, athletic teams, civic organizations or church groups to raise money for their causes while helping us meet our clients’ deadlines. It’s a win-win for all involved.
Expert Services
Print Supply Chain Maximizer
Managing a print supply chain can be complicated—multiple vendors, multiple projects, and varied timeframes. It’s like pulling off a winning pass in the last few seconds of the game—only we take all the chance out of the play. Team/MHC does a comprehensive analysis to effectively utilize human and budgetary resources into an efficient plan. Our Print Supply Chain Maximizer allows you to leverage your buying influence and maximize your budgets by streamlining your order processing, order fulfillment, shipping expenses, and invoice processing.
Franchise Program Facilitators
Team/MHC’s technology and logistics expertise allows us to create and build unique programs to meet any communica-tion goal while maintaining brand standards and integrity. Whether it’s five– or 5,000 locacommunica-tions, Team/MHC can help you efficiently deliver the customized collateral necessary to make your businesses successful.
Direct Marketing Mastery
Direct Marketing has become far more sophisticated than dropping a postcard in the mail. From creative through production to delivery, Team/MHC has a thorough understanding of how to obtain greater response rates, which lead to a higher ROI. Our expertise in list selection, key-coding, data mining, data collection, mail prep, and postage optimization can help you launch and manage your next successful direct mail campaign.
Print Supply Chain Maximizer Franchise Program Facilitation Direct Marketing Mastery Agency Plus
Online Company Stores Development
Pages 14–15 Agency Plus
Team/MHC’s resources and services provide a smart and effective support solution to the marketing companies and departments with which we partner so closely and effectively. We’re like the specialty backup team you call in to move the game forward and make the score. We provide whatever an agency needs to support a marketing project or campaign. Whether it is the depth of our print and promotions manufacturing capabilities, our team approach to managing projects, or the experience we provide for the fulfillment and distribution of materials. It all spells out a winning proposition for advertising agencies and marketing companies. That’s why we call it Agency Plus.
Online Company Store Development
Is your group, organization or company looking for a better and more simplified way to organize, manage, store, and distrib-ute your branded materials? The answer is an online company store facilitated by Team/MHC. It is a totally seamless service. Team/MHC starts by helping you design and produce your branded premium and apparel items. Next we create a custom online company store featuring a catalog of all your branded materials. Your organization members, coworkers, or customers can shop online for your branded items in a storefront environment customized to meet your group’s specifications. Store-fronts can be accessed through your website or intranet, and payments for items purchased are made electronically, via credit card or through a purchase order using corporate cost centers. All items are stored and shipped from Team/MHC’s ware-house and your personal Team/MHC support group will help you monitor inventory levels, replenishments, and reorders.
TEAM
/
MHC
Let us create a winning communications game plan with you.
= Members of Team = Help
11900 Portland Avenue South P.O. Box 1749 Burnsville, Minnesota 55337 Main: 952.882.0884 800.588.3676 Fax: 952.882.3359 www.teammhc.com A MHC Company
Resource Solutions Through
A Managed Marketing Service = Clients
= Help
