Citizens
of
Pomona
Police
Fire
Service Category Function
The Public Safety Service category is comprised of a variety
of programs from the Police and Fire Departments. These
two departments provide the essential services that make
Pomona a safe and desirable place to live. The majority of
the divisions included in this category represent the Police
Department. The services they provide include patrolling our
streets and neighborhoods, monitoring traffic, and the
investigation of crimes. The department also has various
support functions that are necessary for the department to
exist. The County of Los Angeles Fire Protection District has
provided Fire Suppression and Emergency Medical Services
to the City of Pomona since July 28, 1994.
The total funds that are included in the adopted budget in the
divisions that make up the public safety programs include
$69,441,323 in expenditures, $5,362,337 in revenues, and
323.00 full time positions.
Police - Administration (2003)
Budget & Accounting – Grant Programs - Acquisition & Administration
FY 2005-06 COPS SLESF $ 232,037
FY 2006-07 COPS SLESF $ 315,020
Homeland Security Grants (2 grant awards) totaling $ 372,858
Three Year OTS DUI Grant $ 419,216
OTS STEP Grant $ 798,000
OTS DUI Mini-Grant $ 121,120
COPS-In-Schools Grant $ 375,000
2005 COPS Technology Grant $ 246,661
2006 COPS Technology Grant $ 98,723
2005 Justice Assistance Grant $ 157,679
2006 Justice Assistance Grant $ 90,549
2006 Gang Resistance Education and Training Grant $ 249,684
Total $2,595,647
Administrative Projects and Assignments:
• Provide monthly Budget Status monitoring reports for the Chief, Division Commanders, and Program Managers
• 22 City Council Staff Reports completed
• Prepare and submit Quarterly Financial Status & Claim Reports for Police Department grant Programs
• Prepare and submit Annual Certification Report for Asset Forfeiture Funds
• Research/evaluate new grant program funding opportunities (on-going
Police - Training Bureau (2004)
• During 2006 police personnel received over 21,000 hours of training. 13,600 of these hours were POST certified and over 1,000 hours were STC certified.
• Over 90 backgrounds were conducted on applicants. 44 new employees were hired after completing these background investigations.
• Training staff attended 8 recruitment fairs at various colleges and events duringthe year. In addition, 5 police officer recruit testing dates were conducted with over 300 people in attendance
.
Police - Youth Services/School Resource Program (2005)
Youth Services Unit• Newly established program to identify and track all juvenile offenders
• Made 29 juvenile arrest warrants
• Issued 132 truant citations
• Received 200 hours of in-service training School Resource Officer Program
• Made 130 school related arrests
• Held 400 counseling sessions with students and 220 counseling sessions with parents
• Conducted 12 Gang Resistance Education and Training (GREAT) classes
• Made 300 truant arrests
• Received 300 hours of in-service training
Police - Chief’s Office (2007)
• Completed a midyear reorganization of the Police Department to provide for more efficient and effective utilization of resources
• Established Community Engagement Programs
• Implemented a new Crime Focus Meetings program
• Developed and implemented a Gang Resistance Education And Training (G.R.E.A.T.) program in Pomona funded by a $249,684 federal grant.
Police - Downtown Property Owners Association (DPOA) (2008 & 2009)
• Develop and establish an agreement with the DPOA to create an enhanced police services PBID program (completed)
• Purchase related program equipment and supplies to implement the PBID program (Radar / Lidar purchased for pedestrian program)
• Purchase one new fully equipped police patrol vehicle for assignment to the PBID program (completed—see photo below)
• Select and assign personnel to staff the PBID program (1 Police Corporal and 2 Police Officers) (completed)
• Initiated “Open Alcohol Container Ordinance” to reduce the number of alcohol related crimes and Problems
• Obtained and posted “Welcome to Downtown Pomona, Zero Tolerance” signage to better inform the public and reduce crime in the downtown area
• Implement the Segway PT program to patrol the downtown area (complete—currently equipped with 2 Segway PT units).
Police - Patrol Services (2010)
• During 2006 Patrol Operations personnel responded and handled over 198,588 calls for service that resulted in over 33,845 police reports being generated and over 8,127 arrests made, of which 3,980 were felony charges.
• The calls for service were generated in part by the Dispatch center receiving over 55,798 9-1-1 calls of which over 10,996 were cell phone calls. This is the second year the Dispatch Center has been capable of receiving cell phone 9-1-1 calls direct from the Citizens without being routed through CHP. The Dispatch center received over 350,000 telephone calls.
• Five K-9s are now assigned to individual patrol squads and the SWAT Team.
• Currently there are (8) K-9 teams deployed, which have responded to over 2,800 calls for service and were involved in over 100 arrests.
• Two (2) K-9s were crossed-trained in narcotics detection and used in this capacity over 50 times during the year.
• The K-9s continue to be involved in Community programs such as Demonstrations at Local Schools, Service Clubs, GREAT graduations, and the Police Department’s Annual Open House.
• One K-9 is a Bloodhound which has proven to be beneficial. In one such example, the bloodhound located suspects who had walked away from a stolen vehicle and entered a residence some distance away. Additionally, this K-9 has helped locate missing and lost persons.
Special Operations Unit –
• Under the new Organizational change, Special Operations now encompasses
Youth Services, Graffiti, Gangs, Vice, NET Team, and Community School Resource Officers, which will be Administratively supervised by a Lieutenant and two Sergeants.
• The CSRO component is teaching the GREAT (Gang Resistance Education and
Training) program to fifth grade students in the elementary schools and continued responsibility to the three high schools and their satellite schools. The involvement of the CSRO has facilitated the handling of calls for service in the schools and truancy enforcement.
• The Weed and Seed grant currently coordinated by the NET team recently
obtained the PlateScan system which utilizes four-camera on-board system that scans license plates while an officer is on patrol. The device automatically checks for stolen vehicles and cars wanted for a variety of crimes.
Operations Unit –
• The Administrative supervision responsibilities for the Code Compliance Unit are now with the day shift patrol Lieutenant.
• The Administrative supervision for the Park Security officers is now with the day relief shift patrol Lieutenant.
• Review of the Alcohol Beverage Control (ABC) applications is now assigned to the relief day shift patrol Lieutenant.
• Coordination and supervision of the PBID officers is now assigned to the relief day shift patrol Lieutenant.
Police - Office of Emergency Services (2011)
• Conducted (8) Emergency Preparedness Presentations for Pomona Businesses.
• Conducted (24) Emergency Preparedness Presentations for Pomona Residents, including Neighborhood Watch, mobile home parks, senior assisted living, churches, and recreation personnel.
• Worked with service providers from the Pomona Continuum of Care agencies to establish disaster preparedness and response plans for these agencies.
•
Attended the National Incident Management System (NIMS) (Train the Trainer) classes and received Police Officer Standards and Training (POST) certification to teach the 8-hour POST certified NIMS course to sworn personnel.• Applied for and received Homeland Security Grant funds to complete the purchase of the Mobile Command Post, Emergency Operation Center (EOC) Radio project upgrade, and 3 laptop computers for the EOC.
• Conducted (7) 8-hour POST certified NIMS training sessions for Police personnel.
• Completed a final draft of the City Employee Evacuation Plan (map revisions required).
• Conducted (10) 3-hour training sessions for all city employees on the evacuation plan and NIMS.
• Conducted Fire/Evacuation drills at City Hall, Public Works Yard, Utility Services Yard, Police Department, and Library.
• Implemented the City’s first evacuation and floor warden plans and conducted (2) Floor Warden training sessions for 80 designated city employees as floor wardens for city facilities.
•
Conducted (12) in-service training sessions for Pomona Community Emergency Response Team (CERT).Police - Aero Patrol Services (2012)
• 13% increase in calls cleared by Air 1 over the previous year.
• Acquired and installed an airborne moving map system.
• Acquired and installed a new tactical operations radio compatible with the new Police Department’s radio system.
• Provided support for gang suppression operation “FISHNET.”
• Provided support for the annual Police Department Open House.
• Provided support for the Inland Empire Police Canine Association Annual show.
• Organized/participated in a formation fly-over for the Officer Daniel Fraembs Memorial 10-year anniversary.
• Participated in the Citizens Police Academy.
• Provided support for the annual Los Angeles County Fair.
• Provided orientation flights for several new officers under training.
• Provided a fly-a-long for the winner of a local charity event raffle, as well as the winner of the annual Red Ribbon Week poster contest.
Police - Major Crimes Task Force (2013)
• Over 800 felony arrests, and over $40,000 in drug-related monies seized during the year.
•
Assisted with operation “FISHNET,” which resulted in the arrest of numerous hardcore gang members for various charges.• Assisted COMNET with the apprehension of several high profile gang members and narcotic dealers.
• Conducted 20 search warrants, in which 50 guns were seized.
• Seized 12 pounds of methamphetamine located inside a vacant residence.
• 2 large-scale, indoor Marijuana cultivation locations identified and taken out of operation, with at least 100 plants at each, including elaborate watering systems.
• Coordinated with a private investigation company to conduct an undercover operation involving the theft of copper. Following the operation, 3 people were arrested for conspiracy and narcotic sales.
• Attended monthly Parole PACT meetings to assist with parole in monthly searches.
• Provided information to the Drug Enforcement Agency (DEA) on a cocaine deal within the
Sheraton Hotel. Following investigation, the suspect was arrested, with over 25 pounds of cocaine and 2 pounds of marijuana seized. The DEA took over the case and filed federal charges.
• Assisted with the “Olive Street” gang injunction service.
• Due to the Police Department’s reorganization, the MCTF was reconfigured and is now deployed to optimize coverage during hours of peak activity.
Police - Traffic Patrol Services – (2014)
• “Pedestrian Safety” providing traffic education and enforcement at local schools and within school pedestrian zones
• “Click It or Ticket Seatbelt” law enforcement and checkpoints (One Pomona Police Officer received an OTS recognition award for his participation efforts in this program)
• DUI Checkpoint Mini-Grant: This grant provided funding to conduct (6) DUI checkpoints during periods of peak activity during the year.
saturation enforcement to conduct checkpoints and assign DUI enforcement patrol cars during weekends.
• Selective Traffic Enforcement Program (STEP) Grant to utilize specialized enforcement and innovative strategies to reduce the number of persons injured and/or killed in traffic collisions
• Continued operation of the Major Accident Investigation Team (MAIT), which has become a model for many Southern California agencies seeking to establish MAIT operations in their jurisdictions.
• Implementation of Parking Enforcement video enforcement program to drastically increase compliance and resulting safety within school zones.
• Added (4) new Motor Officers—(2) of these Motor Officer positions are being funded through the STEP grant.
• Received (9) new Motorcycles to replace older models to provide greater safety and maneuverability in traffic.
• The Traffic Bureau has increased its overall effectiveness by capturing traffic collision and citation data efforts through the use of numerous Cadets.
Police - Crime Prevention (2015)
The Crime Prevention Program successfully organized several community and Departmental events including, but not limited to the following:
• Police Open House—Recognized in the Inland Valley Daily Bulletin
• “Every 15 Minutes” (DUI Education Program)
• Police & Volunteers Awards Luncheon
• Neighborhood Watch Leadership Training
• National Night Out—Recognized in the Inland Valley Daily Bulletin
• Red Ribbon Week—Over 500 Students participated
• Santa Cop Toy Drive serving over 1,500 children through local donations from individuals, businesses and local charities
• Gunlock Giveaway—Over 200 locks distributed
•
Neighborhood Watch Meetings—75 Annually•
Neighborhood Watch Groups—55 Groups total• Gang/Drug Prevention Programs—25 to 30 Presentations given
• Citizen’s Police Academy—35 Citizens attended
Police - Investigative Services (2020)
• The Investigative Services Division participated in “FISHNET,” a multi-jurisdictional Title 3 wiretap, which targeted criminal activity perpetrated by a known violent street gang in Pomona. The investigation culminated with the arrest of the primary suspects in “Sharkbait,” a multi-jurisdictional apprehension detail.
• The Vice officer participated in COMNET from October 17, 2005 to January 25, 2006. COMNET was a multi-agency task force aimed at the reduction of gang and narcotics activity in Pomona
• The Vice Unit conducted (13) undercover operations targeting open-air prostitution on Holt Avenue, massage parlors engaging in prostitution activity, and adult-entertainment businesses engaging in illicit activity.
• The Vice Unit, in conjunction with the City Attorney’s Office, began research on obtaining an injunction against subjects engaging in open-air prostitution activity on Holt Avenue.
• The Gang Violence Suppression Unit (GVSU) obtained and served a gang injunction against a known violent street gang in Pomona.
•
GVSU organized a multi-agency parole and probation sweep in December 2006 entitled “Home for the Holidays.”• The Sex Registrant Unit, or “290 Unit,” was formed by the sex crimes investigators. A mandatory Department of Justice (DOJ) requirement to obtain DNA samples from registrants was completed by June 2006.
• An investigator was assigned to missing person investigations to gain compliance with DOJ mandates (e.g. due diligence, DNA sampling, etc.).
• A homicide investigation linked a murder suspect to a series of vicious robberies. Excellent communication resulted in the swift apprehension of the suspect by Patrol personnel. A multiple count indictment was obtained against this suspect with court proceedings pending.
• The domestic violence investigators, in conjunction with the House of Ruth, participated in the “National Domestic Violence Awareness Month” in October, hosting a candlelight vigil at City Hall. The event was highlighted by a City Proclamation, declaring October as Domestic Violence Awareness Month.
• The domestic violence investigators provided training on the “cycle of violence” to hotline personnel working with the House of Ruth
.
Major Narcotics Unit (MNU) Calendar Year 2006 Accomplishments Summary –
•
On January 18, 2006, the MNU observed three suit cases transferred from one vehicle to another. The vehicle with the suitcases was followed and eventually a traffic stop was executed. $1,400,000 in U.S. currency was seized and one arrest was made.)•
On March 3, 2006, while working in tandem with the DEA, the MNU observed three vehicles unload cocaine into a house in Paramount, CA. A search warrant was obtained for the location and 207 kilos of cocaine was seized and two arrests were made.team followed the money to a residence in East Los Angeles. A search warrant was obtained for the house and 107 kilos of cocaine, 44 lbs. of marijuana, 4 lbs. of methamphetamine, and $462,000 was seized and two arrests were made.
• On May 26, 2006, while working with DEA on a telephonic monitoring case, the MNU served a search warrant at a residence in Long Beach, CA. and seized 59 kilos of cocaine and $377,000. Three arrests were made.
• On November 28, 2006, the MNU, in conjunction with Immigration and Customs Enforcement (ICE), served simultaneous search warrants on know drug traffickers in the city of Woodland Hills and Ontario. A total of 80 kilos of cocaine and $228,000 were seized and three arrests were made.
• On December 13, 2006, the MNU worked in conjunction with Immigration and Customs
Enforcement (I.C.E.) and FBI agents on a telephonic monitoring case. A search warrant was served in the city of Rialto, CA., which resulted in the seizure of 5 kilos of cocaine and $1,363,000. No arrests were made as this is an on-going case.
Police - Records & Clerical (2030)
• The Records Bureau processed 22,063 arrest reports and 13,041 vehicle reports. They also prepared 1,567 arrest packages as well as processed 4,793 citations.
• The function of the Crime Analysis unit was enhanced through the addition of (2) part-time Crime Analysts, providing additional resources for the department. Also, the use of part-time Crime Analysts assist in increasing skills and abilities in identifying and predicting crime patterns and trends, as well as identifying available resources and networks in Crime Analysis.
• The Records Bureau copier was replaced, reducing maintenance/repair downtime and improving output efficiency.
Police - Jail Services – (2031)
• In June 2006, a new modern phone system for inmate use was installed in the jail at no cost to the City. Thirteen (13) phones were installed in (13) cells, allowing inmates 24-hour phone access. Each phone is operated by a computer system, which records each conversation. The phone system generates revenue for the “Inmate Welfare Fund” with an average monthly income of $1,500.
•
In September 2006, a new modern security video system was installed. The new system has sixteen (16) cameras and two audio channels, each recorded on a 24-hour basis. Each camera view can be monitored by jail staff on one 32-inch monitor. Remote monitoring is also available through the City’s network. The new video system is backed up daily on a single DVD disk, and has aided in the prosecution of two inmates who committed criminal acts while in custody. The new system has improved the overall welfare and safety of inmates, as well as employees.Police - Dispatch Services (2032)
• New static maps have been developed and placed in the Dispatch center, allowing dispatchers to pinpoint any street/location in the City within seconds.
•
The Police radio communications system became operational in May 2006 and continues to undergo refinements and various upgrades.• Backup of Public Safety Answering Point (PSAP) equipment between Pomona and Ontario has been installed and is fully operational.
• All Dispatch personnel have received training on the backup PSAP equipment.
• Cellular phones/Direct connect have been installed in the Dispatch center as part of the PSAP system backup should the center experience of loss of telephone service.
• A second voice recording system has been installed to ensure coverage of the additional channels provided by the new radio system
Police - Support Programs (2033)
• Property & Evidence conducted a “gun burn,” in which 107 guns were destroyed.
•
During the year, 13,498 items of evidence were taken in and processed and 2,627 were dispositioned for destruction.
Police - Volunteer Programs (2040)
• This program consists of (5) Reserve Police Officers, (18) Civilian Volunteer Patrol/Volunteers in Policing, (22) Explorers and (5) Chaplains that have contributed a combined average of about (790) hours of volunteer work per month for an approximate total of 9,500 hours annually.
Police - Vice Forfeiture (2046)
• Worked undercover sting operations that identified and arrested street prostitutes, as well as prostitutes working in massage parlors.
• Undercover operations were conducted to identify and arrest persons that solicited street prostitutes.
• Undercover operations were conducted at local adult entertainment venues to identify any criminal or business license violations.
•
Due to Police Department reorganization, this Unit was transferred from the Investigations & Support Services Division to the Operations Division, where it is supervised by the Special Operations Lieutenant.Information Technology - Communications Support (1458)
• The new Police Radio Communications Upgrade project became operational in May 2006, with continual refinements and upgrades.
• The Police Department’s backup generator was replaced as required by the South Coast Air Quality Management District (SCAQMD).
• Installed upgraded radio communication equipment in the new Emergency Operations Center (EOC).
•
Due to the Police Department’s reorganization in January 2007, the department’s Building Facilities Coordinator and hourly assistant were transferred to the Communications System Manager for program supervision and oversight.
Goal Statement
Actual Actual Actual Estimated Adopted
2003/04 2004/05 2005/06 2006/07 2007/08 12,285,956 13,473,916 14,065,938 14,628,911 16,831,868 N/A N/A 130.00 123.00 132.00 3.7 3.7 3.7 3.7 3.7 7.9 7.8 7.7 7.7 7.7 N/A 27.1 25.0 25.0 25.0 Priority 2
PATROL SERVICES DIVISION
Allocated Staff ANNUAL - Performance Indicators/ Performance Measures
Average Response Time in Minutes Priority 0
Priority 1
The goal of Patrol Services is to perform field operations in a manner that is consistent with the Department's commitment of contributing to a greater quality of life for all of Pomona's residents.
Priority “O” - In progress crimes where loss of life or imminent danger to citizens or officers is present and immediate police response is needed to prevent further injury; for example: homicides, assaults with the use of weapons, hostage situations, attempted suicides, etc.
Priority “1” - In progress crimes or crimes just occurred with suspect(s) present or in the immediate area; i.e., burglaries, robberies, in-custody’s, incomplete 9-1-1 calls, etc.
Priority “2” - Crimes that have just occurred and the officer’s urgent response could lead to the capture or immediate identification of the suspect(s).
Annual Budget Priority 0 0 1 2 3 4 5 6 J F M A M J J A S O N D Priority 1 0 1 2 3 4 5 6 7 8 9 10 J F M A M J J A S O N D Priority 2 0 5 10 15 20 25 30 35 J F M A M J J A S O N D
Goal Statement
Actual Actual Actual Estimated Adopted
2003/04 2004/05 2005/06 2006/07 2007/08 1,075,565 1,221,093 1,377,907 1,467,857 1,123,882 N/A N/A 11.00 12.00 6.00 535 640 600 250 250 153 190 150 125 125 ANNUAL - Performance Indicators/ Performance Measures Felony Arrests Misdemeanor Arrests POLICE
MAJOR CRIMES TASK FORCE DIVISION
Annual Budget Allocated Staff
The goal of the Major Crime Task Force program is reduce serious and violent crime in the City by identifying and targeting serious criminals for arrest.
Felony Arrests 0 10 20 30 40 50 60 70 80 90 J F M A M J J A S O N D Misdemeanor Arrests 0 10 20 30 40 50 60 70 J F M A M J J A S O N D
Goal Statement
Actual Actual Actual Estimated Adopted
2003/04 2004/05 2005/06 2006/07 2007/08 1,295,197 1,498,757 1,527,712 1,903,003 2,020,354 N/A N/A 13.00 17.00 20.00 12,388 10,466 11,000 11,000 17,320 8,707 7,605 7,500 7,500 10,500 11,544 12,492 13,000 13,500 16,500 2,694 3,825 4,000 4,500 4,000 TRAFFIC SERVICES DIVISION
ANNUAL - Performance Indicators/ Performance Measures
The primary goal of the Traffic Services program is to reduce traffic collisions, fatalities and injuries through the enforcement of traffic laws and regulations. A related and secondary program goal is the enforcement of City parking ordinances.
Annual Budget
Vehicles Stored/Impounded Allocated Staff
Total Moving Citations
Total Parking Citations Hazardous Moving Violations
Total Moving Citations
0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 J F M A M J J A S O N D Parking Citations 0 500 1,000 1,500 2,000 J F M A M J J A S O N D Vehicle Stored 0 100 200 300 400 500 600 J F M A M J J A S O N D
Goal Statement
Actual Actual Actual Estimated Adopted
2003/04 2004/05 2005/06 2006/07 2007/08 4,932,623 4,938,215 6,085,730 5,683,250 6,366,866 N/A N/A 42.00 44.00 44.65 5,326 6,381 6,500 6,300 6,300 2,678 5,119 4,500 5,000 5,000 ANNUAL - Performance Indicators/ Performance Measures
Number of Cases filed by District Attorney
Allocated Staff Annual Budget
FY 2004-05 cases submitted and filed by the District Attorneys office were not maintained in the new Records Management System for a full year and therefore do not fully report totals for the entire one year period. Subsequent reported figures for FY 2005-06 do capture the full one-year reporting period.
The goal of the Investigative Services Program is to provide accountability and effective investigations in identifying crime incidents, which will insure the apprehension and ultimate prosecution of criminal offenders.
Number of Cases submitted to District Attorney
Goal Statement
Actual Actual Actual Estimated Adopted
2003/04 2004/05 2005/06 2006/07 2007/08
1,335,323 1,514,892 1,523,907 1,757,052 1,827,672
N/A N/A 29.00 29.00 29.00
0 0 18,550 22,000 22,000
15 0 11,907 13,200 13,200 The primary goal of the Records & Clerical program is to provide the Police Department with a
comprehensive police records support operation by providing timely and accurate transcription, filing, and retrieval of all police activity generated documents in addition to maintaining a current status relative to entering data into regional, State, and Federal automated information databases.
Allocated Staff Annual Budget
RECORDS AND CLERICAL DIVISION
Reports Processed POLICE Vehicles Processed ANNUAL - Performance Indicators/ Performance Measures Reports Processed 1,400 1,500 1,600 1,700 1,800 1,900 2,000 2,100 J F M A M J J A S O N D Vehicles Processed 0 200 400 600 800 1,000 1,200 1,400 1,600 J F M A M J J A S O N D
Goal Statement
Actual Actual Actual Estimated Adopted
2003/04 2004/05 2005/06 2006/07 2007/08 1,543,661 1,735,698 1,783,143 1,978,103 2,219,679 N/A N/A 22.00 23.00 24.00 N/A 8,311 9,640 9,000 9,000 5,500 9,100 4,500 7,500 7,500 1,896 1,457 2,100 2,000 2,000 2,263 N/A 3,000 2,750 2,750 JAIL SERVICES DIVISION
The goal of the Jail Services program is to ensure that custodial services are properly maintained by providing jail and related prisoner services that are safe, secure, cost effective/efficient, and in compliance with all laws, regulations and procedures governing the care and transportation of custodial prisoners in jails and institutions.
ANNUAL - Performance Indicators/ Performance Measures
Booking (Cite-Outs Detention & Release)
Trusty Labor Hours Allocated Staff Prisoners Transported Bookings Annual Budget Bookings 0 100 200 300 400 500 600 700 800 900 J F M A M J J A S O N D Prisoners Transported 0 20 40 60 80 100 120 140 160 J F M A M J J A S O N D Cite-Outs 0 50 100 150 200 250 300 J F M A M J J A S O N D
Goal Statement
Actual Actual Actual Estimated Adopted
2003/04 2004/05 2005/06 2006/07 2007/08 2,080,506 2,286,075 2,508,412 2,804,848 2,932,946 N/A N/A 33.00 32.00 33.00 194,712 202,197 206,000 203,000 203,000 56,320 61,241 64,000 66,000 66,000 10,857 11,489 12,000 13,000 13,000 Calls for Service
911 Emergency Calls Received
ANNUAL - Performance Indicators/ Performance
Measures Annual Budget
DISPATCH SERVICES DIVISION
911 Emergency Calls'- Incomplete
The goal of this program is to maintain unit status, and receive, dispatch, and coordinate calls for service in the most efficient manner possible with the least amount of delay by maintaining Dispatch Center personnel staffing at an appropriate level in order to respond to service demands.
Allocated Staff
Calls for Service
0 5,000 10,000 15,000 20,000 J F M A M J J A S O N D 911 Incomplete 0 200 400 600 800 1000 1200 1400 1600 J F M A M J J A S O N D 911 Received 0 1000 2000 3000 4000 5000 6000 7000 8000 J F M A M J J A S O N D
Goal Statement
Actual Actual Actual Estimated Adopted
2003/04 2004/05 2005/06 2006/07 2007/08
N/A 16,149,140 16,701,565 17,980,787 21,156,160
N/A N/A N/A N/A N/A
12,297 11,989 12,892 12,557 N/A 3,337,615 4,183,520 4,874,495 4,562,000 N/A 6,310,023 1,528,246 2,168,652 1,524,550 N/A 52.06 45.91 150.93 39.95 N/A ANNUAL - Performance Indicators/ Performance
Measures Annual Budget
Allocated Staff Number of Incidents
Property Loss
Content Loss
Acres Burned
The mission of the Los Angeles County Fire Department is to protect lives, the environment, and property by providing prompt, skillful, and cost-effective fire protection and life safety services.
