Attachment 1
Phase IV Mentor List
Robert A. Bitterman, MD, JD, FACEP
Profile/Current Position
President, Bitterman Health Law Consulting Group, Inc., Harbor Springs, MI
Vice Chair, Board of Governors, & Chairman, Claims Committee for the Emergency Physicians Insurance Company (EPIC), Auburn, CA
Areas of Expertise
1. Medical legal issues & EMTALA
2. Risk management issues for emergency medicine 3. Medical liability insurance & tort reform
Michael L. Carius, MD, FACEP
Profile/Current Position
Chair, Department of Emergency Medicine, Norwalk Hospital, Norwalk, CT. Associate Clinical Professor, Department of Emergency Medicine and Traumatology, University of Connecticut School of Medicine, Farmington, CT.
Areas of Expertise
1. Customer Complaints and Satisfaction 2. Scheduling
3. Incentivized ED Practice Plans
Jody Crane, MD
Profile/Current Position
President , Healthcare Education/Operations/Patient Flow/Lean Consulting
Areas of Expertise
1. Healthcare operations, specifically, Lean Healthcare, queuing theory, and management science applied to the ED
2. Physician-led Operational Improvement and Change Management
3. Business development and management of private, democratic ED staffing companies
Michael A. Granovsky, MD, CPC, FACEP
Profile/Current Position
President, Medical Reimbursement Systems; Editor, ED Coding Alert; Member, Coding and
Nomenclature Committee, ACEP; Member, Reimbursement Committee, ACEP; Member, American Academy of Professional Coders; Consultant, Emergency Medicine Coding; Chief Financial Officer,
Greater Washington Emergency Physicians; Technical Editor, American Academy of Professional Coders, Specialty Credential Study Guide for Emergency Medicine; Course Director, 2008 Reimbursement Trends and Strategies in Emergency Medicine/Advanced Procedure Coding for Emergency Medicine
Areas of Expertise
1. Documentation 2. Coding
3. Billing
Robert D. Greenberg, MD, FACEP
Profile/Current Position
Vice-Chair
Department of Emergency Medicine Scott & White Hospital and Clinic
Texas A&M University System Health Science Center College of Medicine July 2004 – present
Director
Division of Prehospital Medicine Department of Emergency Medicine Scott & White Hospital and Clinic January 2003 - present
Senior Staff Physician
Department of Emergency Medicine Scott & White Memorial Hospital & Clinic July 1994 - present
Assistant Professor
Department of Emergency Medicine
Texas A&M University System Health Science Center College of Medicine July 1994 – present
Areas of Expertise
1. Fast Track
2. Transfer and Transport Management 3. Institutional/System Integration
Ronald A. Hellstern, MD, FACEP
Profile/Current Position
Senior Vice President of Physician Executive Development with PSR; Chief Medical Officer, Phytel, Inc., Dallas, Texas
Areas of Expertise
2. Productivity-driven compensation systems for EM 3. Leadership Communications
Peter J. Jacoby, MD, FACEP
Profile/Current Position
Chairman, Department of emergency Services, St. Mary's Hospital, Waterbury, CT; President, Franklin Medical Group, St. Mary's Hospital, Waterbury, CT
Areas of Expertise
1. Managing good relationships 2. Development of ED
3. ED Leadership
Bruce D. Janiak, MD, FACEP, FAAP
Profile/Current Position
President, Janiak Consulting, Inc.; Vice Chairman and Professor of Emergency Medicine, Medical College of Georgia
Areas of Expertise
1. Ed Leadership 2. Medical Legl Issues 3. Documentation
Kirk B. Jensen, MD, FACEP
Profile/Current Position
Chief Medical Officer, BestPractices, Inc.; Faculty member, Institute for Healthcare Improvement (IHI); Chair, IHI collaborative Improving Flow in the Acute Care Setting and Operational and Clinical
Improvement in the ED, Rocky Mountain, North Carolina
Areas of Expertise
1. ED Management
2. ED Efficiency and Process
John C. Johnson, M.D., FACEP(e), FACPE
Profile/Current Position
Areas of Expertise
1. ED Management
2. ED Efficiency and Process 3. EMS
Kevin M. Klauer, DO, FACEP
Profile/Current Position
Clinical Assistant Professor, Ohio University College of Osteopathic Medicine; Clinical Assistant Professor, Michigan State University; Director, Quality and Clinical Education, EMP, Ltd.; Director, Center for Emergency Medical Education, Canton, Ohio; Chair, Finance Committee, ACEP
Areas of Expertise
1. Performance Improvement 2. Operations
3. Education
Catherine A. Marco, MD, FACEP
Profile/Current Position
Clinical Professor, University of Toledo College of Medicine; Attending Physician, St. Vincent Mercy Medical Center, Toledo, Ohio
Areas of Expertise
1. Ethics 2. Education 3. Research
David J. Mendelson, MD, MS, FACEP
Profile/Current Position
Currently the Vice President of Medical Affairs for EmCare, Inc. Dr. Mendelson is a practicing
emergency physician working and living in Dallas Texas. Currently the medical director of three hospital Emergency Departments in the Dallas area, Dr. Mendelson splits his time between clinical work, ED administration and writing and teaching for EmCare physicians.
Areas of Expertise
1. Medical education / lecturing teaching how to teach
2. Quality / Risk (How to set up a RM / Quality program and generate / analyze data 3. Interacting with hospital administration by capturing and utilizing data
Gregory P. Moore, MD, JD
Profile/Current Position
Faculty, Emergency Medicine Residency, Madigan Army Medical Center, Tacoma, Washington
Areas of Expertise
1. Medical – legal Issue s 2. Violent Patients 3. Academics
John H. Myers, MD, FACEP, FAAP
Profile/Current Position
President & CEO, Questcare Partners, Dallas, Texas
Areas of Expertise
1. Pediatric Emergency Services
2. ED Observation / Clinical Decision Units 3. ED Point of Care Lab Testing
Lee W. Shockley, MD, MBA, FACEP Profile/Current Position
Medical Director, Emergency Department, Denver Health Medical Center; Associate Director of Service for Emergency Medicine, Denver Health Medical Center; Vice Chair of Emergency Medicine, University of Colorado School of Medicine; Professor of Emergency Medicine, University of Colorado School of Medicine
Areas of Expertise
1. Lean management/ transformation/ waste reduction (based on the Toyota Production System) 2. Emergency Department Design
3. Residency Program Administration/ Budgeting/ Staffing/ Compliance
Robert E. Suter, DO, MHA, FACEP
Profile/Current Position
Professor, Emergency Medicine, UT-Southwestern; Director, Practice Management and Health Policy
Areas of Expertise
1. Operations Management and Staffing 2. Orientation and Problem Providers 3. Risk Management
Daniel J. Sullivan, MD, JD, FACEP
Profile/Current Position
President, The Sullivan Group, Risk Management Consulting; Assistant Professor, Department of Emergency Medicine, Cook County Hospital/Rush Medical College, Chicago, Illinois; Chairman of the Board, MEA Management MEA Ltd; Co-Editor, ACEP’s Emergency Medicine Risk Management Text, Second Edition
Areas of Expertise
1. Risk Management
Murry B. Sturkie, DO, FACOEP, FACEP
Profile/Current Position
Attending Physician Saint Luke’s Health System, Boise, Idaho; Idaho Statewide EMS Physician Commission, Chair; Medical Director Ada County Paramedics, Eagle Fire Department, Star Fire
Department; East Boise County Ambulance District; Medical Director Idaho Statewide Communications Center; Medical Director, Guardian College, LLC (Paramedic Educational Facility); President-elect Idaho Chapter ACEP; Liaison to Board of Directors National Registry of EMTs for ACOEP
Areas of Expertise
1. Pre-Hospital Emergency Care
Todd B. Taylor, BS, BA, MD
Profile/Current Position
Physician Executive, Microsoft Health Solutions Group; Adjunct Associate Professor, Vanderbilt University School of Medicine, Department of Emergency Medicine, Nashville; Tennessee Council Speaker, ACEP
Areas of Expertise
1. Healthcare Information Systems Technology 2. EMTALA
3. Healthcare Policy & Advocacy
James D. Thompson, MD, FACEP
Profile/Current Position
ED Medical Director
Areas of Expertise
1. Utilizing allied health professionals in a “Fast Track” 2. Physician behavioral and complaint management 3. EMR management in the ED
Profile/Current Position
Quality Advisor, Intermountain Healthcare; Quality Consultant, Utah Emergency Physicians; Clinical Faculty, University of Utah School of Medicine, Salt Lake City, Utah; Clinical Faculty, Institute for Healthcare Improvement (IHI), Boston, Massachusetts; Clinical Faculty, Urgent Matters, Robert Wood Johnson Foundation, Princeton, New Jersey; Board, Emergency Department Benchmarking Alliance; QIPS, Faculty Member
Areas of Expertise
1. Patient Satisfaction
2. ED ReDesign for Quality and Flow 3. Mistake Proofing the ED
Marc V. Weiner, FACHE
Profile/Current Position
Marc Weiner has over twenty-five years of experience in executive management, acquisitions/mergers, major expansion phases and new business development. His expertise includes strategic partnering, strategic and long term planning, operations and financial management, revenue enhancement/cost reduction, program/service line development and implementation and team building/recruiting/mentoring. Marc is the Managing Director & Chief Executive Officer of Empowerment Associates, LLC providing consulting, Executive Coaching and advisory services to Chief Executive Officers and Boards of Directors in the areas of strategic planning, business growth and development, complex business
challenges and turnarounds. Marc has served as President of a major division of a billion dollar national physician practice Management Company, as well as Executive Vice President, Chief Operating Officer and Chief Financial Officer for several major organizations. He actively serves on numerous local, regional and national Boards & Committees.
His teaching and mentoring experience includes the Pfeiffer University School of Graduate Studies, Adjunct Professor with the University of New Haven, and Program Co-Chair as well as Faculty and Lecturer with ACEP. Marc is on the faculty of iPEC Coaching providing accredited education and training for individuals desiring to become certified life and corporate coaches in its schools located in New Jersey, New York, Florida, Massachusetts, Rhode Island, Illinois, North Carolina, California and Puerto Rico.
His publications include Departmental Organizational Structure: Managing to Get it Right: The ACEP User’s Guide to Management; Developing a Business Plan, Principles and Applications; and Business Plans Can Provide Focus, Increase Efficiency, Management Journal.
Marc is a Professional Certified Executive Coach, an Accredited Energy Leadership Coach, Dana Scholar and Guilford Fellow. He is a Fellow of ACHE and has a Master’s from Tulane University and a Bachelor of Arts cum laude in Psychology from Guilford College.
Areas of Expertise
1. Executive Coaching/Consulting
2. Sales & Marketing Coaching/Consulting training 3. Program Development & Implementation