Managed Cloud Database Service

Managed Cloud Database Service

Transform your Business with Managed Database Cloud On-premise

Guru Shashikumar

Director, Product Management

Oracle Managed Cloud Services

October 2014

Agenda

Oracle Managed Cloud Services - Overview

Managed Cloud Database Service (MCDS) - Overview

MCDS Deployment & Delivery Approach

Demo

1

3

2

Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for

information purposes only, and may not be incorporated into any contract. It is not a

commitment to deliver any material, code, or functionality, and should not be relied upon

in making purchasing decisions. The development, release, and timing of any features or

functionality described for Oracle’s products remains at the sole discretion of Oracle.

Oracle Cloud

Consume Oracle as

subscription-based services

Private Cloud

Build and manage your own

cloud using Oracle cloud

products

Oracle Cloud Solutions

Managed Cloud Services – Unique Portfolio

Applications to Disk – Singular Focus on Oracle “Red” Stack

•

Accelerated upgrades

•

Certified configurations

optimized across stack

•

Advanced SIEM with

predictive incident

management

•

Go-Live Center

reduces

post-go-live issues 54%

•

Across all industries

•

Flexible deployments

•

Unique connections

to

Product Development and

Oracle Support

Hundreds

of

change projects

executed successfully

Up to

5.34 billion

database transactions

per hour

41+ petabytes

of managed storage

World’s largest

Oracle VM and Linux

grid

Agenda

Oracle Managed Cloud Services - Overview

Managed Cloud Database Service (MCDS) - Overview

MCDS Deployment & Delivery Approach

Demo

1

3

2

MCDS – Service Offering Overview

•

Deliver all the benefits of a Database Cloud

•

Retain the benefits of on-premise systems

•

Managed end-to-end by Oracle

•

Aligned with Oracle strategic imperatives

Delivering the best of On-premise and Cloud

Customer Internal

Network and

Applications

Oracle Remote

Management

OMCS Integration

Platform

Customer Data Center

Managed Private

Database Cloud

•

Self-service

•

Rapid Provisioning

•

Elastic Scaling

Agility

•

Standardization

•

Consolidation

•

Consumption billing

Cost

Service Levels

•

Latest HW/SW currency

•

Increased Availability

•

High Performance

Risk

•

Best-in-class Security

•

Regulatory Compliance

-

PCI, PII, PHI, ITAR, FedRamp, etc.

Integration

•

IT Systems integration

•

Cross Cloud Integration

IT Efficiency

•

Focus on core competence

•

Business Enabler vs Cost Center

Managed Cloud Database Service – Key Drivers

Drive Business Transformation with Oracle on Oracle Managed by Oracle

Database

Consolidation

Development

& Test



Lower CapEx & OpEx



Increase utilization & efficiency



Elastic scale



Develop/test solutions faster



Boost developer productivity



Maximize hardware utilization

MCDS – Typical Use Cases

Shared, Standardized Platform for Database Consolidation and Rapid Provisioning of

New Databases

New Application

Deployment



Deploy app on flexible,

standard DB platform

MCDS – Key Features

Self Service/

Service Catalog

Rapid

Provisioning

Metered Usage

Chargeback /

Showback

Elastic Scaling

APIs for 3

rd

_Party

ITSM Integration

Multi-level

Security Model

Performance

Optimization

ITILv3 Lifecycle

Management

Latest HW/SW

Currency

Single Point of

Contact

Availability &

Support SLAs

All the capabilities of a Database Cloud Service

Retain Benefits of On-premise Deployments

Managed end-to-end by Oracle

Agenda

Oracle Managed Cloud Services - Overview

Managed Cloud Database Service (MCDS) - Overview

MCDS Deployment & Delivery Approach

Demo

1

3

2

Cloud Architecture

•

DB estate assessment

-

#DBs, Size, Workloads, SLAs

•

Security & Compliance requirements

• On-premise ITSM integration needs

• HW sizing and deployment architecture

Infrastructure

•

Engineered Systems based

-

Exadata, Supercluster, ODA, ZFS

• Self-contained Cloud Module

-

Switches, Firewall, VPN

• Cloud Management Framework

-

OEM 12c, Integration APIs, Chargeback Rules

MCDS Deployment

Migrations & Upgrades

• HW migration to Eng Systems

•

OS migration to OEL or Solaris

•

Database migration and upgrade

Baseline Security

• Hardened OS and DB images

•

Configuration of Firewall and VPN

•

Native auditing of DBA activity

MCDS Deployment

MCDS Deployment: Cloud Integration Platform

API-driven Integration with On-premise ITSM and Oracle Datacenter

•

Transparent delivery of

Services

•

Service catalog fulfillment

•

Integration with OMCS

Centralized Management

Grid

•

Integration APIs for 3

rd

party ITSM

•

Oracle Pulse integration for

Reporting & Dashboards

VPN

Oracle Pulse

Self-service, Reports

(Chargeback, Availability,

Storage, DB and Host metrics)

DB Cloud

OMCS Cloud

Integration Platform

Customer Datacenter

ITSM Portal

(SaaS / On-Premise)

Oracle Datacenter

Tape Backup

(Customer)

Fu

lf

illment

_AP

Is

• Oracle provided or Third-party

• Support for role based access

• Services rendered via a “

Service Catalog

”

• Enable Rapid Provisioning of DBs

• Integrated DB Lifecycle Management

• Reporting & Dashboards

MCDS Self-Service Portal

MCDS Service Catalog – Offers choice of DB Size, SLAs and

Security Levels

Small

Medium

Large

X-Large

2X-Large

Compute

1 Core

2 Cores

4 Cores

8 Cores

16 Cores

Memory

8 GB

16 GB

32 GB

64 GB

128 GB

Storage

Increments of 200GB

DB Size

Tiered SLAs

Security

Bronze

Silver

Gold

Platinum

Diamond

Level 1

Level 2

Level 3

Level 4

Any DB Size can be

paired with any of

the 5 Service Levels

Any DB Size / SLA

can be paired with

MCDS Service Catalog: Separate Business & Technical

Catalogs

Business Service Catalog

Bronze

Silver

Gold

Platinum

Diamond

Local Availability

Best effort

95%

99.5%

99.9%

99.99%

Maintenance Windows

Every 6 months

Every Qtr

Every Qtr +On Demand

Every Qtr + On Demand

Every Qtr + On Demand

Disaster Recovery

(Optional)

RTO

N/A

5 day

4 hours

2 hours

1 hour

RPO

N/A

1 day

1 hour

< 1 min

< 1 min

Backup

Weekly Full,

Daily incr

Weekly full,

Daily incr

Weekly full,

Daily incr

Weekly full, Daily incr,

Flashback logs

Weekly full, Daily incr,

Flashback logs

Service Desk Hours

8 x 5

8 x 6

24 x 7 x 365

24 x 7 x 365

24 x 7 x 365

Alert and Response Time

SR1 <= 4 hours

SR2 <= 1 day

SR1 <= 1 hour

SR2 <= 4 hours

SR1 <= 15mins

SR2 <= 4 hours

SR1 <= 15mins

SR2 <= 2 hours

SR1 <= 15mins

SR2 <= 1 hours

DB Provisioning Time

<= 1 hr

<= 3 hrs

<= 4 hrs

<= 8 hrs

<= 24 hours

Database Version

11g, 12c

11g, 12c

11g, 12c

11g, 12c

11g, 12c

Security

Level 1 (Default Security for all Service Tiers)

Technical Service Catalog

Bronze

Silver

Gold

Platinum

Diamond

Database Deployment

Local Primary

Single Instance

RAC 1-Node

2-Node RAC

2-Node RAC, N+1

2-Node RAC, N+1

Local Standby

None

None

None

None

2-Node RAC, N+1

Remote Standby

None

RAC 1-Node

2-Node RAC

2-Node RAC, N+1

2-Node RAC, N+1

Storage Mirroring

Dual

Dual

Triple

Triple

Triple

Database Entity

Instance, PDB

Instance, PDB

Instance, PDB

Instance, PDB

Instance, PDB

Disaster Recovery

N/A

Dataguard

Dataguard

Active Dataguard

Active Dataguard -

FarSync

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min

&

Self

-se

rvic

e Us

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User

MCDS Service Catalog: Multi-level Security Model

Based on Degree of Data Sensitivity

Technical

Service Catalog

Level 1

Secure Configuration

Level 2 (+ Level 1)

Data Security

Level 3 (+ Level 2)

Access Control

Level 4 (+ Level 3)

Monitor & Block

Preventive

Hardened OS and DB image

SSL

ASO (TDE)

Database Vault

ASO (Data Redaction),

EM Data Masking &

Subsetting Pack

Detective

Native Database Auditing

Native Database Auditing

Audit vault

Audit Vault

Administrative

EM Configuration & Compliance

DB Security Assessment

Security Management Program

Security Management

Business

Service Catalog

Level 1

Secure Configuration

Level 2 (+ Level 1)

Data Security

Level 3 (+ Level 2)

Access Control

Level 4 (+ Level 3)

Monitor & Block

Data Classification

Public Data

Internal Data

Restricted (PII, Financial Info)

Highly Restricted (Source

Code, M&A)

Preventive

Hardened Configuration

Hardened Configuration

Network Encryption

DB Encryption Service,

DB Vaulting Service ( Block DBA

Access to sensitive data)

Data Redaction Service, Data

Masking Service

Detective

Logging DBA activity

Logging DBA activity

DB Auditing Service

DB Auditing Service

Administrative

Compliance Check for

configuration & patching

DB Security Assessment Service Security Management Program Security Management Program

Clo

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User

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•

Assign Cost centers to HW Infrastructure

•

Metering and chargeback based on:

–

#DBs, DB Size, Service Level, and Security Level

•

Role-based Chargeback Trends & Reports

•

Cost Transparency at LOB level

•

APIs for integration with billing systems

MCDS Metering and Chargeback / Showback

Single Pane Visibility into Deployed DB Consumption

Available as part of the Base MCDS Contract

Core Services: Lifecycle Management from DB-to-Disk

Architecture Advisory

Initialization

& Setup

Transition Services

Self-service Portal &

Service Catalog

Reporting &

Dashboards

DB Provisioning /

De-provisioning

Monitoring /

Incident Mgmt

Patching /

Change Mgmt

Backup & Restore

Level 1 Security

Capacity Mgmt

Metering &

Chargeback

Integration APIs

Extended MCDS Services

Available via Amendment to Base Contract



Integration with on-premise ITSM



Database Migrations and Upgrades



Disaster Recovery



Oracle Application Management



Off-schedule Backup and Restore



Load Testing



Premium Security Services (Levels 2, 3, and 4)



PCI and HIPAA Compliance Services

MCDS Governance Services

Account Mgmt

• Plan and strategize

• Solution new ideas

• Your Direction – Oracle

Direction

• Conduct business reviews

Service Mgmt

• Day to Day work

• Capacity planning

• Plan, schedule & monitor events

• Conduct periodic service reviews

Project Mgmt

• Plan and deliver

• Communicate status, issues

• Staff and manage

• Drive solutions, standards,

savings

Pricing

•

Minimum Monthly Fees

•

Per-DB fee based on Size,

SLA, and Security Level

•

Monthly Metering of DBs

deployed

•

Invoice the higher of

minimum fees or DB fees

Invoicing

•

Single Invoice

•

Line items for Minimum

Fees and Overages

Contracting

•

Single Service Contract

•

Supporting exhibits for

HW/SW

MCDS Pricing: Typical Example of What’s Included

Hardware

•

Engineered Systems

-

Exadata, Supercluster, ZFS Storage

•

Commodity Servers

Software

*

•

Eng Systems Operating Software

-

Exadata Storage SW License

•

EM 12c Cloud Management Pack

•

Managed Cloud Integration Platform

Technical Support

•

Premier Support for HW

•

Premier Support for SW

Managed Cloud Services

•

Core Services

•

Extended Services (Optional)

-

Available via Base Contract Amendment

•

Tiered Governance

Integrated Package of Hardware, Software, Support, and Managed Cloud Services

Agenda

Oracle Managed Cloud Services - Overview

Managed Cloud Database Service (MCDS) - Overview

MCDS Deployment & Delivery Approach

Demo

1

3

2

Value. Choice. Confidence.



Gives Customers a Platform for Business Agility



_{Gives Customers a Platform for IT Transformation}



_{Fully Managed, Easy to Use, Broadest Suite of Services}



Only Managed Cloud solution with Enterprise-Grade ERP, HCM, and CX Applications



_{Only Managed Cloud solution with Applications, Platform, and Infrastructure}

Oracle Managed Cloud Services

Award Winning Service Excellence and Customer Value Leadership

2014 North American Managed Cloud Customer Value

Leadership Award from business consulting firm Frost &

Sullivan

•

OMCS was the clear winner – receiving an “exceptional”

rating in 9 out of 10 evaluation categories

“Oracle’s customer focus is unmatched in the managed cloud

market”

2014 Outsourcing Excellence Award – Best ITO

Infrastructure from thought leadership firm Outsourcing

Center

•

2013 Winner – Best Cloud

Learn More:

Sessions & Customer Success Panel Discussions

DEMOgrounds

– Moscone West, ERP

Managed Cloud Lounge

– Moscone West, Level 3

Session

Type

Day / Time

Location

Oracle Managed Cloud Services:

Your On-Ramp to the Cloud

Strategy

Monday, SEP 29

10:15 AM – 11:00 AM

Moscone South - 301

How the Cloud is Changing the CIO Role

Panel

Monday, SEP 29

1:30 PM – 2:15 PM

Moscone South – 300

Innovation that Fuels the Cloud

Managed Cloud Services

Session

Tuesday, SEP 30

10:45 AM – 11:30 AM

Moscone South – 300

The Next Level:

Managed Security in the Cloud

Panel

Tuesday, SEP 30

12:00 PM – 12:45 PM

Intercontinental

Grand Ballroom C

The Power of Engineered Systems in the Cloud

Panel

Wednesday, OCT 1

12:45 PM – 1:30 PM

Moscone South - 300

Extend Your Cloud

Oracle Functional Business Services

Panel

Wednesday, OCT 1

2:00 PM – 2:45 PM

Moscone South - 309

Managed Cloud Database Service:

Database Cloud Delivered On-Premise

Session

Wednesday, OCT 1

3:30 PM – 4:15 PM

Moscone South - 300

Oracle Managed Cloud for Industries

Session

Thursday, OCT 2

9:30 AM – 10:15 AM

Marriott Marquis

Salon 10/11